I tried to donate through the secure form...and couldn't

Toddles18 · 08-Jun-2006, 03:17 PM #1

I tried with two different credit cards and got errors with both of them. I ended up just doing it the paypal way but I thought it might be something you should look into.

**Cookiegal** · 08-Jun-2006, 03:39 PM #2

Thank you very much for the donation.

Can you tell us what the error messages said?

**JohnWill** · 08-Jun-2006, 05:33 PM #3

This is something that we certainly want to address!

Can't be discouraging folks from that activity!

Toddles18 · 08-Jun-2006, 07:37 PM #4

sorry, I didn't think to take a screenshot of it.

**Cookiegal** · 08-Jun-2006, 07:40 PM #5

I will direct TechGuy to this thread and see if he can check on that. Thanks for letting us know.

**TechGuy** · 08-Jun-2006, 11:31 PM #6

Thanks for reporting the problem, and sorry for the delayed reply! There was definately a problem with our credit card processor -- everything should be fine now!

**Cookiegal** · 09-Jun-2006, 08:19 AM #7

Thanks Mike.

Toddles18 · 09-Jun-2006, 08:59 AM #8

so a......how long should it take after I donated to become an advertisement free user?

**Cookiegal** · 09-Jun-2006, 09:22 AM #9

Should be in effect now. Have you logged off and back on again? Let us know please.

**TechGuy** · 10-Jun-2006, 10:09 AM **#10**

Yup, it should take about 24-48 hours (unless I'm out of town at the time -- then it may take a bit longer

), but yours is already active.

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