  | Administrator with 63,642 posts. | | Join Date: Aug 2003 Location: Quebec, Canada |
04-Jul-2009, 05:56 PM
#16 | I agree that it definitely looks like it's part of the service we offer here and is very misleading. The person who actually did try it that was mentioned earlier on in this thread was not a new member and yet they still thought that's what they should do to get assistance. 
__________________
Microsoft MVP - Consumer Security |  | Distinguished Member with 3,622 posts. | | Join Date: Oct 2008 Location: Near Washington, D.C. Experience: Advanced in Networking |
04-Jul-2009, 07:01 PM
#17 | I just saw it in both places, near the top of the page and on the right side. |  | Distinguished Member with 4,589 posts. | | Join Date: Nov 1999 Experience: Advanced |
04-Jul-2009, 07:17 PM
#18 | | |  | Administrator with 9,847 posts. | | Join Date: Feb 1999 Location: Chambersburg, PA Experience: Advanced |
05-Jul-2009, 09:24 AM
#19 | The colors are VERY similar, but I don't think they're trying to be misleading -- I think their site just happens to use a similar color. Even so, I'll spend some time researching their history when I've got a few minutes tomorrow to make sure there are no serious and recurring issues that I think would be cause for removal. I think this is like a LivePerson or Yahoo Answers kind of site -- just like most community sites, they have a limited ability to check out their "experts." If everything looks OK, I think I'll just ask them to redesign the ad for the next run so it doesn't blend so well with our site. (Again, I seriously doubt that was done intentionally if you look at their site -- it's just a coincidence that they use a similar color as we do.) |  | Administrator with 6,862 posts. | | Join Date: Mar 2004 Location: Somewhere back in the Mountain Experience: better than my sister |
05-Jul-2009, 10:31 AM
#20 | I don't think anything is deliberate on their part......but it is very confusing for users here and can cause some bad rap for us from confused and discontented users thinking we are now charging, etc........ |  | Distinguished Member with 54,749 posts. | | Join Date: Oct 2001 Location: *Random People Pleaser***Sacra Experience: Having fun |
05-Jul-2009, 04:30 PM
#21 | Go to there web site and the colors are the same as the ads. | | | Distinguished Member with 3,622 posts. | | Join Date: Oct 2008 Location: Near Washington, D.C. Experience: Advanced in Networking |
05-Jul-2009, 06:16 PM
#22 | I find this very odd: While just viewing the "Scared of Advanced users" thread, this ad was there in both places. But then coming to this thread, the ad in both places was Google Chrome!  | | | Administrator with 9,847 posts. | | Join Date: Feb 1999 Location: Chambersburg, PA Experience: Advanced |
06-Jul-2009, 03:00 PM
#23 | I agree, Laura. I just sent them a note to ask them to change it. Hope they don't mind. |  | Distinguished Member with 2,754 posts. | | Join Date: Oct 2007 Location: On the computer Experience: learning more daily :) |
08-Jul-2009, 10:52 PM
#24 | I agree that it is very misleading, this user said: Quote: |
Ironically, when I tried the "Ask Tech Support Now" feature (up above) & tried the Submit Question button, that too, did not work.
| Is there any way to prevent people from thinking it is part of this site? |  | Moderator with 96,721 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience |
09-Jul-2009, 09:06 AM
#25 | Look at Mike's reply right above your post, he's working the issue.  | | | Distinguished Member with 3,622 posts. | | Join Date: Oct 2008 Location: Near Washington, D.C. Experience: Advanced in Networking |
09-Jul-2009, 11:35 AM
#26 | Still getting the ad, though. | | | Moderator with 96,721 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience |
09-Jul-2009, 04:21 PM
#27 | I doubt this kind of stuff happens instantly, he does probably have other things he needs to attend to. |  | Distinguished Member with 3,437 posts. | | Join Date: Aug 2005 Location: NJ, USA Experience: Comp Security Enthusiast |
09-Jul-2009, 05:13 PM
#28 | Quote:
Originally Posted by JohnWill  I doubt this kind of stuff happens instantly, he does probably have other things he needs to attend to. | You're not going to bring up that real life thing now are you?   | | | Distinguished Member with 3,622 posts. | | Join Date: Oct 2008 Location: Near Washington, D.C. Experience: Advanced in Networking |
09-Jul-2009, 08:22 PM
#29 | Quote:
Originally Posted by JohnWill I doubt this kind of stuff happens instantly, he does probably have other things he needs to attend to. | Yes, you may be right. | | | Distinguished Member with 3,622 posts. | | Join Date: Oct 2008 Location: Near Washington, D.C. Experience: Advanced in Networking |
11-Jul-2009, 06:33 PM
#30 | Just realized TSG is not the only support forum getting the ad… | |
Smart Search
| Find your solution! | |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | | | WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
| You Are Using:  |
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 10:05 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
|  |
|
Welcome to Tech Support Guy! Read our Welcome Guide or take a minute to watch the video below!
Site Comments & Suggestions 
Search 
