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my lost info

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myrna83's Avatar
Computer Specs
Junior Member with 17 posts.
 
Join Date: Jul 2009
Experience: Beginner
13-Nov-2009, 08:06 PM #1
my lost info
I have used this site before and the info was always saved e.g. (my posts, my acct. stuff). now everything is gone. I don't know why or what to do. can anyone please explain this?
thanks in advance
myrna
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,289 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
13-Nov-2009, 08:13 PM #2
I don't really understand. Your profile shows you've made 9 posts including this one and they are all still where they should be. Did you perhaps use a different username before?

You will find your profile details under the "My Account" link at the top of the screen to the right of the Tech support Guy logo.
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Byteman's Avatar
Moderator & Malware Removal Specialist with 17,387 posts.
 
Join Date: Jan 2002
Location: NY
Experience: Junkware Jouster
13-Nov-2009, 08:22 PM #3
I suspect the poster was just not logged in....might be they did a thorough disk cleanup and removed the automatic login by deleting Cookies.....

The user profile shows July as the membership start date so I think it's OK now....

myrna83's Avatar
Computer Specs
Junior Member with 17 posts.
 
Join Date: Jul 2009
Experience: Beginner
13-Nov-2009, 09:00 PM #4
thank you for finding them but I still can't get anything under my acct. I just followed the link on the email you sent me.
myrna
Drabdr's Avatar
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Community Moderator with 6,566 posts.
 
Join Date: Nov 2007
Location: Arlington, TX
Experience: Computers fear me
13-Nov-2009, 09:22 PM #5
Myrna, what exactly is it that you cannot find? I clicked on your name, and it showed all your posts and all.

Have you figured out how to look at your own profile? If you don't know how, please feel free to ask, and we'll help you.
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Byteman's Avatar
Moderator & Malware Removal Specialist with 17,387 posts.
 
Join Date: Jan 2002
Location: NY
Experience: Junkware Jouster
15-Nov-2009, 12:32 AM #6
Here's a clickable link to your User profile here...the stuff anyone can see about you...we all have one.

http://forums.techguy.org/members/531277-myrna83.html


If you can, click on that, and it should take you to a screen where you see your profile

There is also, over on the Right side of that screen..... a link>>>> Show All Statistics

If you click on that one, you next will see Find all posts by myrna83


it brings you to a list of all the posts you have made at this site.


Can you get to those?

Then>> at the upper part of the window.....you can see, often partly not visible....but it is there....a white text link "My Account"

If your screen resolution (settings for video and what size your text shows as) is not quite set the right way, you will get some
things not showing correctly....

See if you can find the My Account link at the top of the window right next to where is says

TechSupportGuy

Here's a screen pic with my "My Account" thing which is partly not visible....right under the "TechSupportGuy" tooltip....

What I mean about partly visible, as you can see the letters of "My Account" are only halfway showing....the tan line is covering part of it up.

Look around the upper part of the window when you come to the site> make sure you are Logged In, and see if you can find the things
I posted
Attached Thumbnails
my lost info-myra.jpg  
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Last edited by Byteman; 15-Nov-2009 at 12:46 AM..
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