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Solved: Password box not loading for one user

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rutica's Avatar
Member with 64 posts.
 
Join Date: Oct 2004
Experience: Beginner
20-Sep-2006, 04:48 PM #1
Solved: Password box not loading for one user
Developers created an application using C # and .Net.
It is being used in Windows XP, IE 6.0.

On one page, there are buttons called Approve and Reject. When the user clicks the buttons, a pop up window appears asking the user to enter a password.

This works fine on most people's machine.
But on one guy's laptop, the pop up box appears, but it doesn't load properly. (see attachment for 2 screenshots).

He tried logging into another user's machine and all worked well. So the problem seems to be a setting on his laptop. He just got a new laptop about 2 months ago, so it's not a memory problem.

Any ideas on why the pop up box doesn't load correctly on his laptop?

Thanks,
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File Type: zip Pop Up.zip (357.3 KB, 5 views)
rutica's Avatar
Member with 64 posts.
 
Join Date: Oct 2004
Experience: Beginner
21-Sep-2006, 05:10 PM #2
The problem was fixed by installing a MS Java hotfix.

Thanks anyway!
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