[HOBOcs]

Computer is very, very slow... testing hardware/internet connection issues..
New Computer WinXP Home - just installed everything... Norton found w32.spybot.worm ... not sure where this came from??

HJT log needs a look see.

Logfile of HijackThis v1.98.2
Scan saved at 12:53:55 PM, on 25/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\dns32.exe
C:\WINDOWS\System32\Msbb.exe
C:\WINDOWS\System32\regedit32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Utilities\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Winhelp] dns32.exe
O4 - HKLM\..\Run: [Msbb.exe] Msbb.exe
O4 - HKLM\..\Run: [Microsoft Registry Update] regedit32.exe
O4 - HKLM\..\RunServices: [Winhelp] dns32.exe
O4 - HKLM\..\RunServices: [Msbb.exe] Msbb.exe
O4 - HKLM\..\RunServices: [Microsoft Registry Update] regedit32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Msbb.exe] Msbb.exe
O4 - HKCU\..\Run: [Winhelp] dns32.exe
O4 - HKCU\..\Run: [Microsoft Registry Update] regedit32.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Shortcut to Sympatico.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093223014531
O17 - HKLM\System\CCS\Services\Tcpip\..\{428469E5-1453-454D-BF4C-7B3DF266976B}: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{D635FDBD-C37D-404E-A4AA-55638C762992}: NameServer = 206.47.244.43 206.47.244.107

[Afinogenov]

looks fine.

[HOBOcs]

What about the msbb.dll stuff??? Not sure about that, I'm looking this up.

[HOBOcs]

Anybody know the effect of Winhelp (dns32.dll) on a system, Can it slow it down?

This PC has DSL light on it (i.e. not high speed so the speed at best is around 135 kb) ... this pc is getting 80kb ... as tested on www.toast.net.

Things that may be affecting the performance are programs like NAV, WinUpdates and others try to load. The slowest of the bunch to show on the systray is HP printer related programs.

I've done a msconfig and turned off every thing and it gets about 130kb

So somthing is slowing me down.. I've run HJT and fixed the MSBB and the nerocheck.
.......looking for more... that make sense.

These are bothering me.
O4 - HKLM\..\RunServices: [Winhelp] dns32.exe
O4 - HKLM\..\RunServices: [Msbb.exe] Msbb.exe
O4 - HKLM\..\RunServices: [Microsoft Registry Update] regedit32.exe
but they are probably ok.

[HOBOcs]

W32.Spybot.worm is back... and indicates file "dns32.exe"

[Cookiegal]

Those files are definitely malicious. Please post a current Hijack This log for review.

Also, download the VX2Finder.exe tool. Click on the VX2Finder.exe and then click on the Click to Find VX2.Betterinternet button. It will display the files, the Guardian Key and User Agent string. Now click the Make Log button. It will open the log in notepad. Copy and paste that log here and wait for further instructions.

http://www.downloads.subratam.org/VX2Finder.exe

[HOBOcs]

I've just did Virus Removal based on Norton Removal instructions for W32.Spybot.worm
It found dns32.exe as the culprit. I started in Safe mode ran full scan deleted the files and removed the references from the registry.

I'm still concerned about the msbb and the regedit entries ... they are still there..

New HJT log for review

Logfile of HijackThis v1.98.2
Scan saved at 11:41:30 AM, on 26/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\regedit32.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Utilities\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Microsoft Registry Update] regedit32.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\RunServices: [Msbb.exe] Msbb.exe
O4 - HKLM\..\RunServices: [Microsoft Registry Update] regedit32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Registry Update] regedit32.exe
O4 - HKCU\..\Run: [Winhelp] dns32.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Shortcut to Sympatico.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093223014531
O17 - HKLM\System\CCS\Services\Tcpip\..\{428469E5-1453-454D-BF4C-7B3DF266976B}: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{D635FDBD-C37D-404E-A4AA-55638C762992}: NameServer = 206.47.244.43 206.47.244.107

FYI, The winhelp entry is back.... the dns32.exe was the file recognized by Norton as having the w32.spybot.worm..... Is this still a problem??!?


Log from VX2 finder (Clean)

Log for VX2.BetterInternet File Finder

Files Found---


Guardian Key--- is called:

User Agent String---

[Cookiegal]

I believe the regedit32.exe entries are there because you've been making changes to the registry and the registry editor was open when you scanned. Next time be sure to close all browser windows except for Hijack This. If they come back we will investigate further.

Turn off system restore. On the desktop, right-click on My Computer, click properties, click system restore tab, check turn off system restore, click apply and then OK. Restart your computer. Once your system is clean you will turn it back on and create a new restore point.

Rescan with Hijack This, close all browser windows except Hijack This, put a check mark beside these entries and click “fix checked”.

O4 - HKLM\..\RunServices: [Msbb.exe] Msbb.exe

O4 - HKCU\..\Run: [Winhelp] dns32.exe

O4 - Global Startup: hp psc 1000 series.lnk = ?

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: Shortcut to Sympatico.lnk = ?

Then boot to safe mode (see how below), locate and delete these files and/or folders:

Msbb.exe - file
dns32.exe - file

How to restart to safe mode:
http://service1.symantec.com/SUPPORT...rc=sec_doc_nam

Because XP will not always show you hidden files and folders by default, Go to Start - Search and under "More advanced search options". Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools - Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types". Now click "Apply to all folders"
Click "Apply" then "OK"

Then reboot and post another log please.

[HOBOcs]

New HJT Log

Logfile of HijackThis v1.98.2
Scan saved at 3:29:10 PM, on 27/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\ati2sgag.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\SiSUSBrg.exe
C:\WINDOWS\System32\regedit32.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Utilities\hijack this\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Microsoft Registry Update] regedit32.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\RunServices: [Microsoft Registry Update] regedit32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Registry Update] regedit32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093223014531
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{428469E5-1453-454D-BF4C-7B3DF266976B}: Domain = sympatico.ca

[Cookiegal]

Did you have the registry editor open when you did the last scan? If so, please rescan making sure that all broswer windows are closed except for Hijack This and then post the log please.

[HOBOcs]

No.. registry editor wasn't open.

[Flrman1]

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O4 - HKLM\..\Run: [Microsoft Registry Update] regedit32.exe

O4 - HKLM\..\RunServices: [Microsoft Registry Update] regedit32.exe

O4 - HKCU\..\Run: [Microsoft Registry Update] regedit32.exe

Restart to safe mode and delete the C:\WINDOWS\System32\regedit32.exe file.

Empty all your Temp files.

Empty the Recycle Bin


Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

When you are sure you are clean turn it back on and create a restore point.


Go here and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the exact file name and file location so you can delete it yourself.

[Cookiegal]

Thanks flrman1 for helping out.

[Flrman1]

[HOBOcs]

Thought there was something fishy going on here.
Thanks guys