First
Click here to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.
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Click here to download CWShredder.
Do Not run it yet. Download it to the desktop and have it ready to run later.
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Click here to download AboutBuster created by Rubber Ducky.
Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
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Now go ahead and set your computer to show hidden files like so:
Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"
Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"
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Sign off the internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You
must follow these directions exactly and you
cannot skip any part of it.
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Click Start > Run > and type in:
services.msc
Click OK.
In the services window find
Network Security Service.
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.
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Restart to safe mode.
How to start your computer in safe mode
Perform the following steps in safe mode:
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Double click on the cwsserviceemove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have it's contents added to the registry.
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Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!
Put a check by these entries in Hijack This and click the "Fix Checked" button:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\svhae.dll/sp.html#23999
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\svhae.dll/sp.html#23999
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about
:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\svhae.dll/sp.html#23999
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\svhae.dll/sp.html#23999
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\svhae.dll/sp.html#23999
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\svhae.dll/sp.html#23999
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\svhae.dll/sp.html#23999
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {6D8858F8-E2E1-E1E9-A0FD-69AEB9095940} - C:\WINDOWS\ntzm.dll
O2 - BHO: (no name) - {AEE963C3-B79E-B7F1-4CBF-657FECF4CE92} - C:\WINDOWS\system32\apphf.dll
O4 - HKLM\..\Run: [ntod32.exe] C:\WINDOWS\ntod32.exe
Find and delete these files:
C:\WINDOWS\ntod32.exe
C:\WINDOWS\ntzm.dll
C:\WINDOWS\system32\apphf.dll
C:\WINDOWS\system32\addfz.exe
Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.
Next navigate to the C:\Documents and Settings\Administrator (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.
Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.
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Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
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Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.
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Boot back into Windows now.
Turn off System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.
Go
here and do an online virus scan.
Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.
This hijacker is known to alter or delete certain files so check this out please:
Download the Hoster from
here . UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.
If you have Spybot S&D installed you will also need to replace one file.
Go
here and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)
Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.
Find shell.dll and right click on it. Choose Copy from the menu.
Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.
control.exe may have been deleted.
See if control.exe is present in C:\windows\system32
If control.exe isn't there, go
here, and download control.exe per the instructions at the site.
IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended
here.
When you are sure you are clean turn System Restore back on and create a restore point.
To create a restore point:
Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.
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