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Can't permanently delete cookies on hard drive (New)

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2838shamlin's Avatar
Junior Member with 17 posts.
  
Join Date: Oct 2004
28-Oct-2004, 04:34 PM #1
Can't permanently delete cookies on hard drive
I'm sorry if this is an old problem for everyone, but it's driving me nuts.

I can't permanently delete cookies off my "C Disc". Something in my system keeps bringing them back. I've downloaded tons of anti spyware (X-Cleaner, Ad-aware SE Build 1.05, McAfee, Spybot Search & Destroy 1.3, Norton System Works, EarthLink Spyware Blocker by Webroot (Version 2.2.0 Build 44), and other software to no avail. The cookies all come back.

This is what happens. I'll delete cookies under Documents and Settings. Restart my computer with XP. Right click Start. Left click Explore. Left click Cookies under Documents and Settings, and the cookies have been deleted. I'll then connect to my internet server (Earthlink). When I then go back to Explore etc. ALL the cookies that had been deleted are back.

I have HighJackThis downloaded from a problem I had in the past that Lavasoft was able to help me with, but I don't know how to read it and find what may be causing this.

Can you help me in simple terms?

Thank you
The BRat's Avatar
Senior Member with 166 posts.
  
Join Date: Jul 2004
Location: Austin,TX
Experience: Intermediate
28-Oct-2004, 06:22 PM #2
Run Hijack this........press scan......after scan click "save log".......it will be saved in a notepad file..........copy and paste the contents here......we'll help you!!

Good luck!!
bearone2's Avatar
Account Disabled with 5,857 posts.
  
Join Date: Jun 2004
Location: hawaii
Experience: Advanced
28-Oct-2004, 06:44 PM #3
you've got the cookies in more than one location/file

with internet explorer open: tools/internet options/delete cookies.
2838shamlin's Avatar
Junior Member with 17 posts.
  
Join Date: Oct 2004
29-Oct-2004, 01:29 PM #4
Can't permanently delete cookies on hard drive
123
Last edited by 2838shamlin : 29-Oct-2004 04:08 PM. Reason: Accidental Duplicate
2838shamlin's Avatar
Junior Member with 17 posts.
  
Join Date: Oct 2004
29-Oct-2004, 01:36 PM #5
Logfile of HijackThis v1.98.2
Scan saved at 12:34:59 PM, on 10/29/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Broderbund\Atomic Clock 8.0\AtomClk.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Michael J\My Documents\My Received Files\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\elnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [Atomic Clock] C:\Program Files\Broderbund\Atomic Clock 8.0\AtomClk.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [IM] C:\PROGRA~1\EARTHL~2\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Norton System Doctor.LNK = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.co...veX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/266010a5...p/RdxIE601.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1...datePortal.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/act...a/SymAData.cab
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/...autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
The BRat's Avatar
Senior Member with 166 posts.
  
Join Date: Jul 2004
Location: Austin,TX
Experience: Intermediate
29-Oct-2004, 06:16 PM #6
Quote:
Originally Posted by 2838shamlin
123
What's 123? Did you try what bearone said?
2838shamlin's Avatar
Junior Member with 17 posts.
  
Join Date: Oct 2004
29-Oct-2004, 06:30 PM #7
I tried that solution, but it's not in the temporary internet file. It's on the "C Disc". I've posted my HighJackThis runoff for you "TheBRat".
The BRat's Avatar
Senior Member with 166 posts.
  
Join Date: Jul 2004
Location: Austin,TX
Experience: Intermediate
29-Oct-2004, 09:47 PM #8
Restart in safe mode......if u don't know how click here....

http://service1.symantec.com/SUPPORT...rc=sec_doc_nam

Next...run hjt....and put a check near the following items....

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab

O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.c...iveX/winrep.cab

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

restart in normal mode...run spybot and adaware(after checking for updates)....

post a new hjt log..

Good Luck!!
__________________
SpyBot S&D

Ad Aware SE

Cwshredder
The BRat's Avatar
Senior Member with 166 posts.
  
Join Date: Jul 2004
Location: Austin,TX
Experience: Intermediate
29-Oct-2004, 09:52 PM #9
didnt spot a few thimgs....

do the same thing(safe mode..blah.blah)

put a check on the following items too..

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/266010a...ip/RdxIE601.cab

restart in normal mode...post hjt log...
The BRat's Avatar
Senior Member with 166 posts.
  
Join Date: Jul 2004
Location: Austin,TX
Experience: Intermediate
30-Oct-2004, 10:50 AM #10
And this too....

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

Good Luck!!
2838shamlin's Avatar
Junior Member with 17 posts.
  
Join Date: Oct 2004
30-Oct-2004, 04:55 PM #11
Quote:
Originally Posted by The BRat
And this too....

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

Good Luck!!
BRat thank you so much for taking your time to help me. I went through several times and followed your instructions to the t. While scanning HJT unser the save mode both R3-URLSearchHooks did not show up. Either did 06 - HKCU/Software\Policies\Microsoft\Internet Explorer\Control Panel present. I did fix the other three, and ran a fresh scan (first one below) and it showed the three gone. Yet when I went back in the normal mode and ran the HJT scan again (second one below) they were back minus the iPEX ActiveX, Microsoft.WinRep, and RdxIE Class. What now?

BRat as you can se from this scan under the safe mode R3 & the 06- HKCU don't show up!

Logfile of HijackThis v1.98.2
Scan saved at 3:21:10 PM, on 10/30/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Michael J\My Documents\My Received Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.globalcomputer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&ar=runonce&pver={SUB_PVER}&plcid={SUB_CLSID}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gocyberlink.com/registrat...tomer&Lang=Enu
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [Atomic Clock] C:\Program Files\Broderbund\Atomic Clock 8.0\AtomClk.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1...datePortal.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/act...a/SymAData.cab
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/...autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab

BRat this is the scan after restarting the computer. Not only do the R3 & 06-HKCU now show up, but the other three are back. Minus their tailend.

Logfile of HijackThis v1.98.2
Scan saved at 3:26:40 PM, on 10/30/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Broderbund\Atomic Clock 8.0\AtomClk.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Michael J\My Documents\My Received Files\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\elnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [Atomic Clock] C:\Program Files\Broderbund\Atomic Clock 8.0\AtomClk.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [IM] C:\PROGRA~1\EARTHL~2\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Norton System Doctor.LNK = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} -
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1...datePortal.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/act...a/SymAData.cab
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/...autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
The BRat's Avatar
Senior Member with 166 posts.
  
Join Date: Jul 2004
Location: Austin,TX
Experience: Intermediate
30-Oct-2004, 06:32 PM #12
Go to my computer....right click the my computer icon.....go to properties....go to system restore tab.....check "Disable system restore on all drives".....and click ok....next restart in safe mode....remove the same bad items which i told you to remove....restart in normal mode....remove the url search hooks....restart in normal mode.....run a scan again....and check if they are there...post the log here again......

I'm really sorry I forgot to tell you to disable system restore earlier

hence you have to do this all over again....sorry!!
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Cwshredder
2838shamlin's Avatar
Junior Member with 17 posts.
  
Join Date: Oct 2004
30-Oct-2004, 06:38 PM #13
Please don't worry about it. You don't know how much I appreciate your help, and time. I'll try it now. Thanks again BRat.
2838shamlin's Avatar
Junior Member with 17 posts.
  
Join Date: Oct 2004
30-Oct-2004, 07:28 PM #14
BRat,

I ran everything again as you had asked. Everything came back except 06-HKCU. The R3-URLSearchHook, and the three 016-DPF's are all back. I double checked the Cookies under Documents and Settings after deleting them, and they were gone. But once again after connecting to my internet server they all came back. Here's the latest HJT runoff,

Logfile of HijackThis v1.98.2
Scan saved at 6:10:46 PM, on 10/30/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Broderbund\Atomic Clock 8.0\AtomClk.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Michael J\My Documents\My Received Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\elnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [Atomic Clock] C:\Program Files\Broderbund\Atomic Clock 8.0\AtomClk.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [IM] C:\PROGRA~1\EARTHL~2\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Norton System Doctor.LNK = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} -
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1...datePortal.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/act...a/SymAData.cab
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/...autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} -
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1...datePortal.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/act...a/SymAData.cab
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/...autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
The BRat's Avatar
Senior Member with 166 posts.
  
Join Date: Jul 2004
Location: Austin,TX
Experience: Intermediate
31-Oct-2004, 01:04 AM #15
I'll reply later..maybe sun evening
!!! Happy Halloween!!!!!
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