Find your solution!

8Spider · 22-Nov-2004, 12:02 AM #1

I have tried running Adaware, Spy-Bot,ZoneAlarm and Norton and I keep getting spyware coming into this computer. Here is the Hijack Anything look nasty? Thanks...

Logfile of HijackThis v1.98.2
Scan saved at 9:01:47 PM, on 11/21/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Intuit\QAgent\QAGENT.EXE
C:\Program Files\EarthLink TotalAccess\Accelerator\PropelAC.exe
C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FTCtrl32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\documents and settings\brewster\local settings\temp\XII1g4.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe
C:\Documents and Settings\Brewster\Application Data\mdos.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\QUICKENW\QWDLLS.EXE
C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FAPIEXE.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Download Files\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: IncrediFindBHO Class - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {6AAC440B-EA63-53EE-D572-60550B862B3E} - C:\WINDOWS\System32\kklebf.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Brewster\Local Settings\Temp\Sb.dll (file missing)
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\Intuit\QAgent\QAGENT.EXE
O4 - HKLM\..\Run: [Propel Accelerator] C:\Program Files\EarthLink TotalAccess\Accelerator\PropelAC.exe
O4 - HKLM\..\Run: [CallControl 4.5] C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FTCtrl32.exe /autoload
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [XII1g4] C:\documents and settings\brewster\local settings\temp\XII1g4.exe
O4 - HKLM\..\Run: [AmbebzrUl] C:\documents and settings\brewster\local settings\temp\AmbebzrUl.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunServices: [Windows System Serivce] winserv.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0
O4 - HKCU\..\Run: [Windows32 Serivces] winser32.exe
O4 - HKCU\..\Run: [Aatt] C:\Documents and Settings\Brewster\Application Data\mdos.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097440680511
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.com/ist/softwares/...sb_regular.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{24A74DF1-B6AD-4FD6-9206-893DF9743106}: NameServer = 207.69.188.187 207.69.188.186

8Spider · 22-Nov-2004, 08:29 PM #2

Forgot to mention that when I boot this machine up it tries to dial out automatically. Dialer is set to 'never dial a connection' Registry dialer setting is 0. ZoneAlarm says that XII1g4.exe and AmbebzrUI.exe are trying to get out. I blocked them. Anyone Know anything about these files? I can't find any info on them. Thanks............

Dave

Flrman1 · 22-Nov-2004, 09:09 PM #3

Hi 8Spider

Welcome to TSG!

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - URLSearchHook: IncrediFindBHO Class - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {6AAC440B-EA63-53EE-D572-60550B862B3E} - C:\WINDOWS\System32\kklebf.dll

O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Brewster\Local Settings\Temp\Sb.dll (file missing)

O4 - HKLM\..\Run: [XII1g4] C:\documents and settings\brewster\local settings\temp\XII1g4.exe

O4 - HKLM\..\Run: [AmbebzrUl] C:\documents and settings\brewster\local settings\temp\AmbebzrUl.exe

O4 - HKLM\..\RunServices: [Windows System Serivce] winserv.exe

O4 - HKCU\..\Run: [Windows32 Serivces] winser32.exe

O4 - HKCU\..\Run: [Aatt] C:\Documents and Settings\Brewster\Application Data\mdos.exe

O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.com/ist/softwares...ysb_regular.cab

Restart to safe mode.

How to start your computer in safe mode

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Now find and delete these files:

winser32.exe
C:\Documents and Settings\Brewster\Application Data\mdos.exe

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

Empty the Recycle Bin

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

When you are sure you are clean turn it back on and create a restore point.

Go here and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the exact file name and file location so you can delete it yourself.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

8Spider · 24-Nov-2004, 02:27 AM #4

This looks better, what do you think? Thank you for the help.
Dave

Logfile of HijackThis v1.98.2
Scan saved at 11:18:19 PM, on 11/23/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Intuit\QAgent\QAGENT.EXE
C:\Program Files\EarthLink TotalAccess\Accelerator\PropelAC.exe
C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FTCtrl32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\WINDOWS\system32\HPHipm09.exe
C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FAPIEXE.EXE
C:\QUICKENW\QWDLLS.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Download Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\Intuit\QAgent\QAGENT.EXE
O4 - HKLM\..\Run: [Propel Accelerator] C:\Program Files\EarthLink TotalAccess\Accelerator\PropelAC.exe
O4 - HKLM\..\Run: [CallControl 4.5] C:\PROGRAM FILES\FAXTALK COMMUNICATOR\FTCtrl32.exe /autoload
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097440680511
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab

Flrman1 · 24-Nov-2004, 08:09 AM #5

Fix this one:

O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab

Also fix this one if you did not place this restriction on IE yourself:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

8Spider · 28-Nov-2004, 12:19 AM #6

Everything seems to be running just fine now. It's funny, I ran AdAware, Spy-Bot, XoftSpy, and Norton Antivirus on this computer and they missed a bunch of stuff that HijackThis came up with. Thank you so much for deciphering it for me flrman1. I would like to learn how to do that.
Dave

Flrman1 · 28-Nov-2004, 12:31 PM #7

My pleasure!

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

I'm closing this thread. If you need it reopened please PM me or one of the other mods.

Anyone else with a similar problem please start a "New Thread".

Tag Cloud
adware audio bios blue screen boot bsod computer connection crash dell email error excel firefox freeze freezing google hard drive hardware hijackthis install internet laptop linux malware network no sound outlook problem reboot recovery redirect router screen server slow sound speakers spyware startup trojan usb video virus vista windows windows 7 windows vista windows xp wireless

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)