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"Generic Host Process for Win32 Services encountered a problem and needed to close" (New)

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justjust's Avatar
Junior Member with 19 posts.
 
Join Date: Mar 2005
Experience: Beginner
22-Mar-2005, 07:15 PM #1
"Generic Host Process for Win32 Services encountered a problem and needed to close"
I got this msg when i started my computer. Here is my logfile.
I find these two fishy but don't know what they are??

O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [Name Part] C:\DOCUME~1\COMPAQ~1\APPLIC~1\FILMTI~1\inter error phone.exe

Logfile of HijackThis v1.99.1
Scan saved at 08:03:45, on 23/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.soccernet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.soccernet.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [Name Part] C:\DOCUME~1\COMPAQ~1\APPLIC~1\FILMTI~1\inter error phone.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
MFDnNC's Avatar
Distinguished Member with 49,029 posts.
 
Join Date: Sep 2004
22-Mar-2005, 07:37 PM #2
First one can be remove and normally is and the second one is fishy so fix 'um both
justjust's Avatar
Junior Member with 19 posts.
 
Join Date: Mar 2005
Experience: Beginner
22-Mar-2005, 07:39 PM #3
Quote:
Originally Posted by MFDnSC
First one can be remove and normally is and the second one is fishy so fix 'um both
Hello greetings to you.

Are you one of the many experts here?? Can you tell me what both of them is.

How about the rest of the log?

What is causing the error msg? thanks!
MFDnNC's Avatar
Distinguished Member with 49,029 posts.
 
Join Date: Sep 2004
22-Mar-2005, 07:46 PM #4
Not an "expert" just a lot of experinece, but if you don't trust me then wait for someone else.

The first one is normally removed and the second one has no reference

Fix 'um or not its up to you, the rest is fine.

I suspect there is more to the message
justjust's Avatar
Junior Member with 19 posts.
 
Join Date: Mar 2005
Experience: Beginner
22-Mar-2005, 08:02 PM #5
Quote:
Originally Posted by MFDnSC
Not an "expert" just a lot of experinece, but if you don't trust me then wait for someone else.

The first one is normally removed and the second one has no reference

Fix 'um or not its up to you, the rest is fine.

I suspect there is more to the message
thanks buddy i trust you more than myself on this one lol...

but i need more confirmation on this one...
Cheeseball81's Avatar
Moderator with 74,166 posts.
 
Join Date: Mar 2004
Location: New York
22-Mar-2005, 08:06 PM #6
Other than the 2 entries MFD mentioned, the log looks OK.

Have you recently added any new hardware to your system?
justjust's Avatar
Junior Member with 19 posts.
 
Join Date: Mar 2005
Experience: Beginner
22-Mar-2005, 08:25 PM #7
Quote:
Originally Posted by Cheeseball81
Other than the 2 entries MFD mentioned, the log looks OK.

Have you recently added any new hardware to your system?
hardware?? no...
am i being hacked? lol
justjust's Avatar
Junior Member with 19 posts.
 
Join Date: Mar 2005
Experience: Beginner
22-Mar-2005, 08:30 PM #8
Quote:
Originally Posted by Cheeseball81
Other than the 2 entries MFD mentioned, the log looks OK.

Have you recently added any new hardware to your system?
oh wait... i recently did a virus scan in safe mode... i "turned off all system restore on drivers" and turn it on again

is that it?
justjust's Avatar
Junior Member with 19 posts.
 
Join Date: Mar 2005
Experience: Beginner
22-Mar-2005, 08:48 PM #9
what is the inter error phone.exe?? i'm a bit concern about this... because after i fixed it with hjt, my spybot alerted me that it was trying to get in again...
Cheeseball81's Avatar
Moderator with 74,166 posts.
 
Join Date: Mar 2004
Location: New York
22-Mar-2005, 09:30 PM #10
inter error phone.exe is highly suspicious.

As for the other error, does it give any details?
I've seen it mostly related to svchost.exe.
justjust's Avatar
Junior Member with 19 posts.
 
Join Date: Mar 2005
Experience: Beginner
22-Mar-2005, 09:53 PM #11
inter error phone.exe
what is this thing?? i fixed it using HJT... but spybot S&D constantly notifies me that it keeps trying to get back into my computer....

what is it?
Byteman's Avatar
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Experience: Junkware Jouster
22-Mar-2005, 11:30 PM #12
Hi, We may be able to see exactly what it is, where it's running etc from an HJT log, post one here please.
Cheeseball81's Avatar
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22-Mar-2005, 11:38 PM #13
Hi Byteman, it's actually posted here: http://forums.techguy.org/t344557.html
Byteman's Avatar
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22-Mar-2005, 11:43 PM #14
Hi Cheeseball81, Mind if I merge the threads? Probably not...

OK justjust> this thread will be combined with your other one...in the future when you are working with someone already, stick with that thread! We don't allow multiple posts about the same exact problem.
Post your replies to this thread.

Last edited by Byteman : 22-Mar-2005 11:56 PM.
Cheeseball81's Avatar
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22-Mar-2005, 11:46 PM #15
No, not at all. Please do
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