Buckle your seatbelt; some comments...
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Originally Posted by Rivera42 For over half an hour I talked with Customer Care over my Skype connection, completely for free, and the clarity was unbelievable. No drops, no lags, no gaps. |
Is the quality of Skype calls better than the Skype to Skype video conferencing? I have been using Skype for quite awhile and the video conferencing tends to be laggy and drop calls, but isn't really an issue. I have a 10 Mbps connection and a 3.6 Ghz Xeon Dual Core, 4 GBs ram, so it's not my hardware. (Could just be everyone I call)
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Originally Posted by Rivera42
Their software and service have been around for awhile and, unlike the iffy MajicJack, are established and mature.
I still fail to see where the Majicjack outweighs the Skype service. |
Skype is a very respectable company I had an issue when then changed their installer awhile ago and only allowed installation on the C:/ drive. (Which, obviously, dual boot users don't have all OSs installed on the C: drive. A little peeved, I emailed tech support, and someone with a name

replied within the hour and told me the business download is still the msi installer without that issue.
Later, I had a windows issue that required reinstalling skype and couldn't uninstall it without the the exact older version that I was trying to uninstall--I emailed that guy again now that I had his address, and he was quite and helpful again.
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Originally Posted by LaytonE (I have had delays up to 20 seconds on a bad internet connection.) |
Do you mean you have a lag of up to 20 seconds? Sounds incredibly annoying, even if it is only 15% of the time.
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Originally Posted by DoubleHelix I'd be cautious of a device that's hawked for hours a night on Infomercials. |
Long-winded post later, this is what I really wanted to comment on.
My first observation when I went to that site (aside from the annoying auto-video that you have to open your volume mixer to shut off if you're already listening to actual music) was the "FREE TRIAL" sketchy-ness. I read: "only available until Thursday July 24!" and I thought well that's a very random day to end a promotion, and I then thought--hey, that is today. I then googled majicjack and took a look at google's chached page from July 22, and low and behold, it says: "only available until July 22!".
I guarentee you that the page checks your system date, and displays that.
CLASSIC SCAMMER trick #1. Not only skecty, but virtually all scammer electronics websites selling non-existent electronics at unreasonably low prices
do the same thing, except the message says free shipping or something. Free shipping on a large LCD screen TV that weighs 40 lbs or so--SCAM.
I attached a .pdf of both the cache page and the current page.
Secondly, that "free trial" ticker seems bogus to me. Even if it is only a dynamically updating visitor counter, (which still seems too like it is increasing at an unreasonably fast rate) it's deceptive. They make it seem like that many people actually took them up on their free trial and will in a few short days will be using their service. SCAM.
Thirdly, any website that flashes credentials like a 5 year old screams SCAM to me.
CNBC video, banner of "great reviews" "Product of the year!", etc.
Although they may very well be legitamate, it seams suspicious.
Also, I provided fake info to get to their ordering system. (The address to Wrigley Field, and a silly full name with an email address of
me@you.com) This does not seem like a secure ordering system. Although the URL appears to be secure (
https://) where is the padlock? Where is their digital certificate? I don't see it on my page...
What is their privacy statement? What is their terms of service statement? Not easy to find and not legitamate.
Where's their phone number for customer service? I saw they have a "live chat" link, but no where does it seem you can reach a real person voice to voice. I mean they are selling a phone service, they should give one of their magicjack's to a customer service rep and let them go nuts.
What kind of info is available on this company? If they need to hook up to the phone network, they have to have some sort of infrastructure and capital. If you can't easily find verifiable information on the company, like an address for their headquarters, company executives, etc it should be a sign to dig further.
I'm trying to heed a legitamate warning here, but if you do choose to try it out, do your research before handing over your credit card info. Find the state that this company is incorporated in and make sure it is a legitamate company. It doesn't have to be a U.S. company, but at least in the U.S. you know that there has to be an incorporation paper trail.
An alternative situation is that they are producing a very low quality device and selling it far above the manufacturing cost, and aiming to bank on sales of the device with no intention on focusing on service. How long has this company been around? I don't know. Good luck finding that info.
If you don't believe me, do a search for magicJack and scam, or "ripoff report" and see for your self. Seems people have a lot of trouble trying to return the device and not get charged.