If you regularly send similar e-mails (such as customer service notes, group events, or instructions of some kind), you should consider creating templates. That way, you just type in the new stuff and send the mail off.
Templates are easy to create. Open a blank e-mail and enter the information that is always repeated. Leave blank space for new information. Next, do the following depending on your mail program:
In Outlook Express/Outlook:
-- Click File>>Save As
-- Name the template with the extension EML (OFT in Outlook).
-- In the Save in: box, select Desktop. Click Save
-- To open the template, go to the desktop and double-click its icon.
In Eudora:
--Click File>>Save as Stationery
--Name the template
--In the Save in: box, select Desktop. Click Save
--To open the template, go to the desktop and double-click its icon
In Netscape:
--Put the template's name in the Subject box
--Click File>>Save As>>Template
--The template will be saved under Templates in the Name box in the Netscape e-mail window. --To open the template, click Templates, and then double-click the template in the Subject area.