[shadovv]

Q. I have an eMachines computer that works fine. However, my DSL shuts off after about an hour of inactivity. I have to restart the computer to get back online. How can I keep the machine online for backups, etc.?

A. A broadband connection should not quit, even when left alone for long periods. Still, you're not alone. The solution is not the same for everyone. But I can give you some likely troubleshooting points.

Get rid of spyware
Spyware can cause any number of unwelcome symptoms. And because it is so pervasive on the Web, spyware is a likely culprit. Scan your computer with a few anti-spyware programs. You can find good, free anti-spyware programs on my Web site. Be sure to update each before scanning.

Reboot the modem
Some modems include a power switch that you can use as a reset. Otherwise, you may have to physically unplug your modem's power cord. Leave the modem off for about 30 seconds so all the electricity can dissipate. Then turn it back on or plug it back in.

Repair the connection
Windows XP may be able to resuscitate your connection. Click Start>>Control Panel. Double-click Network Connections. Right-click your connection and select Repair. Windows will essentially reset the computer's network adapter.

Check for faulty cables
As simple as it sounds, faulty or damaged cables may be to blame. Try replacing the cable that connects your modem to the DSL line.

Disable standby mode
Many network adapters are able to conserve power by shutting down after inactivity. If that's the case, it may be that yours fails to restart properly. There's an easy way to troubleshoot this.

Click Start>>Control Panel. Double-click System. Select the Hardware tab. Click the Device Manager button. Highlight "Network adapters" in the list and click its "+" symbol to see your adapter. Right-click your adapter and select Properties.

Select the Power Management tab. Uncheck the box labeled "Allow the computer to turn off this device to save power." Then click OK.

Check with your DSL provider
Its customer service technicians may have dealt with this problem previously.


taken from kim komando's website