[Stoner]

Originally Posted by Lets_Fixit_2

i removed CC cleaner sa it created more problems than good

Originally Posted by Lets_Fixit_2

sorry i will avoid oppinions on CC cleaner as is a sore spot with me

You have rather committed yourself to what appears to be a professional opinion.
Would you please expand on your reasoning for not using CCleaner for file deletion.
Myself, I don't use the registry cleaner function as I don't trust registry tools from past bad experiences....but then I'm not a professional, just a user.

[Lets_Fixit]

this is the origonal name i signed up with , but do to errorsin your system this one did not go through . So had to use a different nameyo get registered to resolve this problem.I always find a work around.I made a suggestion reguarding that in my application after first etempt registering.

[Lets_Fixit]

Sttoner it is the simple thing about looking to see what is wrong .then getting togeather and ssaying lets fixit. not we should fixit.

[Stoner]

That didn't answer my question.

[Lets_Fixit]

Stoner i spend 60 % of my time doing remote repairs and foubd that somthing in the CC cleaner software disables part of the remote functions. Have not figured what it is but have lost conection ability every time someone i have bin working with installs and runs CC Cleaner.And by uninstalling it does not resolve the problem the damage is done.

[Stoner]

Nothing showing up on a search.
As I don't allow remote repairs, that's not a concern of mine.

Thanks for explaining the problem you incurred.

[Lets_Fixit]

Stoner It is a lot easyer to remote and show the person live how to do a repair then have them walk through it in front of you to see what they do and be able to see if they are doing somthing wrong.

[Stoner]

Security issue..........I just don't allow it.
Not a problem for me anyway.

[Lets_Fixit]

Stoner have you tryed to help someone and find yourself wishing that you could just sit at that computer and fix it.well that is remoting.

[Stoner]

No.

[Kenny94]

Hey Stoner..

Lets_Fixit what remote support software do you have the user use, to have complete control of their desktop? Just being curious.

[Stoner]

Hi Kenny

[lotuseclat79]

One important issue with index.dat files is that (in WinXP) if you do succeed at removing ALL index.dat files, then most likely you will have also killed the one that is necessary for the Help Center.

Here is some related information on how to fix the problem:
System Information Fix for missing index.dat file in

C:\WINDOWS\pchealth\helpctr\OfflineCache folder (WinXP):

Fix is in post#5 of the following thread uploaded from mike5532g at:
http://forums.techguy.org/windows-nt...ml#post2776367
and referenced from:
http://forums.techguy.org/all-other-...formation.html
http://forums.techguy.org/security/4...ml#post3301838

And, last, but not least, the best tool to handle removal of index.dat files is:
Index.dat Suite: http://support.it-mate.co.uk/?mode=P...index.datsuite

-- Tom

[jonuck]

Interesting Subject and Interesting thread ....... I have for the longest time been using a Utility called "Xen" and this it explains prepares a batch file which clears the Index Dat File upon Reboot ..... before the system puts a lock on it ............ What if any is the worth of this? ............. Do these files continue to grow with use of the system and need to be cleansed periodically or are they automatically purged by the system ............. I note that my Anti-virus Utlilty is unable to access certain files whilst performing an in depth Analysis and I am assuming that these are the Index Dat Files. Would welcome more clarification on this..............

[lotuseclat79]

Hi jonuck,

Read the website pages at http://support.it-mate.co.uk (home page of Index.dat Suite) to get a better understanding of index.dat files and an answer to your questions.

Part of the answer is that MS designed Windows with index.dat files integral to its design. They are never purged automatically by the system, and after they are purged, on every reboot, they start all over again according to MS's design, so it is better for them to start at a predetermined point, i.e. from the start after flushing them rather than holding onto a trace of your activities while using the system - i.e. if you value your privacy at all.

-- Tom