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Solved: Round 2 - No Internet Connection


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wegoulet's Avatar
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23-Aug-2007, 07:14 PM #1
Solved: Round 2 - No Internet Connection
Good evening all,

Received my Ubuntu Live CD and after a false start I installed it to my second hard drive (all linux)

Boot loader works well, system is responding okay considering the age of the hard drive but the bothersome point is no Internet connection; still.

I thought I was making headway when loading FireFox. Ultimately FireFox timed out after not finding server.

I have run dhclient but get nowhere. I ask for help in solving this riddle.

Remember one thing; I am a rank novice when it comes to Linux/Unix.

Thanks in advance for the time, patience and fortitude.
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23-Aug-2007, 07:51 PM #2
Checkout the Fiesty Starter Guide here.

-- Tom
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23-Aug-2007, 08:30 PM #3
Thanks, on my way.
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24-Aug-2007, 01:51 PM #4
Quote:
Originally Posted by wegoulet
Good evening all,

Received my Ubuntu Live CD and after a false start I installed it to my second hard drive (all linux)

Boot loader works well, system is responding okay considering the age of the hard drive but the bothersome point is no Internet connection; still.

I thought I was making headway when loading FireFox. Ultimately FireFox timed out after not finding server.

I have run dhclient but get nowhere. I ask for help in solving this riddle.

Remember one thing; I am a rank novice when it comes to Linux/Unix.

Thanks in advance for the time, patience and fortitude.
Are you connecting with a wired ethernet connection or are you connecting wirelessly?
Open up a terminal and enter the command:
ifconfig

copy and past the results to this thread.
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24-Aug-2007, 02:28 PM #5
Quote:
Originally Posted by wegoulet
I have run dhclient but get nowhere. I ask for help in solving this riddle.
You know, I think having to manually run dhclient is a BIG red flag of something being wrong. If Linux can detect and operate the network adapter, it should use DHCP to configure it by default. If it doesn't, I would focus on finding out why. Maybe going through dmesg output might yield some useful hints or info.

Peace...
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24-Aug-2007, 02:38 PM #6
Quote:
Originally Posted by TechRemedy
Are you connecting with a wired ethernet connection or are you connecting wirelessly?
Open up a terminal and enter the command:
ifconfig

copy and past the results to this thread.
I am connected to a wired ethernet connection (which is the DSL router). I am not wireless at all.
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24-Aug-2007, 02:59 PM #7
and did you run ifconfig?
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24-Aug-2007, 03:15 PM #8
Quote:
Originally Posted by tomdkat
You know, I think having to manually run dhclient is a BIG red flag of something being wrong. If Linux can detect and operate the network adapter, it should use DHCP to configure it by default. If it doesn't, I would focus on finding out why. Maybe going through dmesg output might yield some useful hints or info.

Peace...
Where and how do I view dmesg output? I did find out one interesting fact (for me anyway). My ethernet card and modem share an IRQ (17) when I am running under Windows XP SP2.
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24-Aug-2007, 03:17 PM #9
Quote:
Originally Posted by TechRemedy
and did you run ifconfig?
I am having to switch back and forth between operating systems. How do I save the info and get it into XP?
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24-Aug-2007, 03:29 PM #10
Well...thats unfortunately a more difficult task than it might seem. I'll ask you this...when you run ifconfig, does it show your network adapter? Is it being recognized properly? It should look something like this:

Quote:
eth0 Link encap:Ethernet HWaddr 00:0C:6E:63:E1:95
inet addr:xxx.xxx.xxx.xx Bcast:xxx.xxx.xxx.xx Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:10863094 errors:0 dropped:0 overruns:0 frame:0
TX packets:11424176 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2471378548 (2.3 GiB) TX bytes:2520388940 (2.3 GiB)
Interrupt:16 Base address:0xe000
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24-Aug-2007, 03:31 PM #11
Quote:
Originally Posted by wegoulet
I am having to switch back and forth between operating systems. How do I save the info and get it into XP?
eth0 link encap:Ethernet HWaddr: 00:E0:18:6E:9C:CF
inet addr:192.168.1.47 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::2e0:18ff:fe6e:9ccf/64 Scope:Link
UP BRAODCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:17 Base address:0x2000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:32 errors:0 dropped:0 overruns:0 frame:0
TX packets:32 errors:0 drppped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:2894 (2.8 KiB) TX bytes:2894 (2.8 KiB)
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24-Aug-2007, 03:47 PM #12
ok good. So it looks like you are getting a private IP address from your router which is good. Now, in Ubuntu click go to System>Administration>Network which will open the Network Settings Window. Check to make sure that your Wired Connection is enabled and that it has a check in the box next to it. Also make sure that it is using DHCP. Double click on the Wired Connection and next to Configuration it should say "Automatic Configuration (DHCP)"
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24-Aug-2007, 06:35 PM #13
Quote:
Originally Posted by TechRemedy
ok good. So it looks like you are getting a private IP address from your router which is good. Now, in Ubuntu click go to System>Administration>Network which will open the Network Settings Window. Check to make sure that your Wired Connection is enabled and that it has a check in the box next to it. Also make sure that it is using DHCP. Double click on the Wired Connection and next to Configuration it should say "Automatic Configuration (DHCP)"
Yep, sounds good to me.

EDIT: Well, if he's already getting a private IP assigned by his router, his wired connection should already be enabled and setup to use DHCP, right?

In addition to getting an IP address assigned, he'll also need to confirm his default gateway is setup.

wegoulet, after confirming your wired connection settings as instructed above, open a terminal window and run the "route" command or "netstat -r" and post the output here. To answer your other question above, you would have run the "dmesg" command in a terminal window to see messages generated during system boot. The idea being to see if there were any messages related to your eth0 interface not starting up in that output to see if that was contributing to your problem.

Peace...

Last edited by tomdkat : 24-Aug-2007 06:42 PM.
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24-Aug-2007, 06:42 PM #14
Quote:
Originally Posted by TechRemedy
ok good. So it looks like you are getting a private IP address from your router which is good. Now, in Ubuntu click go to System>Administration>Network which will open the Network Settings Window. Check to make sure that your Wired Connection is enabled and that it has a check in the box next to it. Also make sure that it is using DHCP. Double click on the Wired Connection and next to Configuration it should say "Automatic Configuration (DHCP)"
I was just running ubuntu and the settings are you indicate. BTW I typed in that last about ifconfig as I didn't have any way to get it across from ubuntu.

There is one thing that bothers me about the whole thing. All during this (running ubuntu) the ethernet light on the Westell dsl router is dark. Under XP it is lit and Internet access is quite fast. Any ideas?
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24-Aug-2007, 06:45 PM #15
Can you try running the "route" or "netstat" commands I mentioned above? The fact your "Ethernet" light isn't lit on your router isn't a good sign. If that's the case, I'm surprised you got an IP address assigned. If DHCP actually is working, you should have a default gateway setup as part of the DHCP configuration. Please run the "route" or "netstat -r" commands to see what your routing table contains.

Thanks!

Peace...
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