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Solved: IE8 isn't recognized on some websites


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JuliaR's Avatar
JuliaR JuliaR is offline
Member with 106 posts.
THREAD STARTER
 
Join Date: Jan 2004
03-Sep-2011, 01:00 PM #1
Question IE8 isn't recognized on some websites
I don't even know where to start to fix this but every so often on some websites, I get a message to update my internet browser. Right now I'm running IE8 and I believe that is as high as I can go with Windows XP. My most consistent problem is viewing the new Target.com. As soon as I go on the site, I get the "update internet browser" message.

Now the strange thing is that 2 of the four users on my computer CAN access Target.com and the other 2 can't. I feel like it's an easy fix somewhere but I just can't find it. Any tips? I've already tried updating IE8 with no luck.

Thanks in advance!!!
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,247 posts.
 
Join Date: Aug 2003
03-Sep-2011, 02:35 PM #2
Please go here to download HijackThis.
  • To the right of the green arrow under HijackThis downloads click on the Executable button and download the HijackThis.exe file to your desktop.
  • Double-click the HijackThis.exe file on your desktop to launch the program. If you get a security warning asking if you want to run this software because the publisher couldn't be verified click on Run to allow it.
  • Click on the Scan button. The scan will not take long and when it's finished the resulting log will open automatically in Notepad.
  • Click on the Save log button and save the log file to your desktop. Copy and paste the contents of the log in your post.
Please do not fix anything with HijackThis unless you are instructed to do so. Most of what appears in the log will be harmless and/or necessary.
__________________
Microsoft MVP - Consumer Security
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,247 posts.
 
Join Date: Aug 2003
03-Sep-2011, 02:36 PM #3
In addition to the above, please do the following:

Open HijackThis and click on the Open Misc Tools section button. Click on the Open Uninstall Manager button. Click the Save List button. Save the list then copy and paste it here.
JuliaR's Avatar
JuliaR JuliaR is offline
Member with 106 posts.
THREAD STARTER
 
Join Date: Jan 2004
03-Sep-2011, 04:17 PM #4
Thanks for your help! I did request this to be moved to the internet forum but i'll take help wherever I can get it.

This is the hijack this log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:13:42 PM, on 9/3/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CSHelper.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\lxdxcoms.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe
C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Encarta\Encarta Premium 2007\EDICT.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\Documents and Settings\All Users\Application Data\Verizon\UA_ar\UtilityApplication.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Julia Rayan\Local Settings\Temporary Internet Files\Content.IE5\XN53GGDC\HijackThis[1].exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by MSN & Bing
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {96b985b7-3cf9-456a-9db6-791710e60f5f} - C:\Program Files\MyPoints Point Finder\Helper.dll
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Dealio Toolbar\SearchSettings.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL (file missing)
O2 - BHO: FCTBPos00Pos - {614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A} - C:\Program Files\MyPoints Point Finder\Toolbar.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110109140652.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Dealio Toolbar\SearchSettings.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files\Google\Chrome Frame\Application\13.0.782.218\npchrome_frame.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\2007\ENCWCBAR.DLL
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL (file missing)
O3 - Toolbar: MyPoints Point Finder - {89A2510A-B4B6-4683-BEC9-1B96700BC7F1} - C:\Program Files\MyPoints Point Finder\Toolbar.dll
O3 - Toolbar: (no name) - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - (no file)
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Dealio Toolbar\SearchSettings.exe
O4 - HKLM\..\Run: [lxdxmon.exe] "C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [E07ADXRC_4426093] "C:\Program Files\Microsoft Encarta\Encarta Premium 2007\EDICT.EXE" -m
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [VZWSUAM] "C:\Documents and Settings\Julia Rayan\Application Data\Verizon\SUA_ar\VZWSUAM.exe" /boot
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150600.exe -Update -1150600 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.cartoonnetwork.com/games/ben10/battleready/index.html"
O4 - HKUS\S-1-5-21-259323999-1306328292-3535179501-1009\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Nicholas')
O4 - HKUS\S-1-5-21-259323999-1306328292-3535179501-1009\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Nicholas')
O4 - HKUS\S-1-5-21-259323999-1306328292-3535179501-1009\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Nicholas')
O4 - HKUS\S-1-5-21-259323999-1306328292-3535179501-1009\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup (User 'Nicholas')
O4 - HKUS\S-1-5-21-259323999-1306328292-3535179501-1009\..\RunOnce: [Shockwave Updater] (User 'Nicholas')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
O4 - Global Startup: Launch Utility Application.lnk = C:\Documents and Settings\All Users\Application Data\Verizon\UA_ar\UtilityApplication.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Communicator Plug-In - https://my.garmin.com/static/m/cab/2...nAxControl.CAB
O16 - DPF: {03056933-A3B0-493C-B67E-4FF483BFBF49} (Siebel Gantt Chart) - http://172.24.2.149/fins_enu/20423/a...antt_Chart.cab
O16 - DPF: {036F8A56-0BC8-4607-8F98-D3231E6FF5ED} (CentraUpdaterAxCtl Class) - http://mt202.centra.com/SiteRoots/ma...aUpdaterAx.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {1C3D6191-46F2-433A-9F76-F779A01135C6} (Siebel High Interactivity Framework) - http://172.17.35.178/fins_enu/18379/..._HI_Client.cab
O16 - DPF: {2B38B750-82A5-41A6-9D95-909491DEDEE0} (Siebel High Interactivity Framework) - http://172.17.35.178/fins_enu/18389/..._HI_Client.cab
O16 - DPF: {31FF38EE-EA51-4A48-A161-0FD035B45BE6} (Siebel Gantt Chart) - http://172.17.35.178/fins_enu/18389/...antt_Chart.cab
O16 - DPF: {344F08C7-23E1-469B-8523-4A12AF7199F7} (Siebel Gantt Chart) - http://172.17.35.178/fins_enu/18379/...antt_Chart.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.yorkphoto.com/YorkActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-24-0.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02...s/MSNPUpld.cab
O16 - DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - http://www.infospace.com/mypoints.ma...ointsSetup.exe
O16 - DPF: {5FB18797-0E68-435E-A01F-C4E5754A4CB0} (Siebel High Interactivity Framework) - http://172.24.2.149/fins_enu/20423/a..._HI_Client.cab
O16 - DPF: {6060A4A3-CC72-4DE8-9D13-E24A23F6B8A3} (Siebel Calendar) - http://172.17.35.178/fins_enu/18389/...x_Calendar.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/download...2/axofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/download...2/axofupld.cab
O16 - DPF: {71B83EEB-817D-432D-87D5-76108AFC3DD5} (Siebel Calendar) - http://172.24.2.149/fins_enu/20423/a...x_Calendar.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {8735B65C-4777-414B-92A2-02AD0A3BAB0C} (Siebel Email Support for Microsoft Outlook and Lotus Notes) - http://172.17.35.178/fins_enu/18389/...Bound_mail.cab
O16 - DPF: {8C244272-1DC1-4CE7-9C6C-FABCA09EB543} (Siebel Desktop Integration) - http://172.24.2.149/fins_enu/20423/a...ntegration.cab
O16 - DPF: {A6A216EB-4F7C-11D5-8438-0000B456BA3D} (Matn5250 Control) - http://samiprd/matn5250.cab
O16 - DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} - http://rms2.invokesolutions.com/even...452/MILive.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/A...oadcontrol.cab
O16 - DPF: {B624466D-8B11-4569-886C-E39739941D84} (Siebel Email Support for Microsoft Outlook and Lotus Notes) - http://172.24.2.149/fins_enu/20423/a...Bound_mail.cab
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.cvsphoto.com/upload/activ...eX_Control.cab
O16 - DPF: {C3CBB973-36D1-461C-9347-4123F877139A} (Siebel Calendar) - http://172.17.35.178/fins_enu/18379/...x_Calendar.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/.../installer.exe
O16 - DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47} -
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://oppenheimerfunds.webex.com/c...ex/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://den-connect.oppenheimerfunds...erSetupSP1.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01...l/MSNPUpld.cab
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activ...v2.0.0.11.cab?
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://den-connect.oppenheimerfunds...etupClient.cab
O16 - DPF: {F6C39B78-0932-49DC-BFAA-94A38D5E2B40} (Siebel Email Support for Microsoft Outlook and Lotus Notes) - http://172.17.35.178/fins_enu/18379/...Bound_mail.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files\Google\Chrome Frame\Application\13.0.782.218\npchrome_frame.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
O23 - Service: lxdx_device - - C:\WINDOWS\system32\lxdxcoms.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)

--
End of file - 22725 bytes
JuliaR's Avatar
JuliaR JuliaR is offline
Member with 106 posts.
THREAD STARTER
 
Join Date: Jan 2004
03-Sep-2011, 04:18 PM #5
This is the unistall list:

3DVIA player 4.1
Acrobat.com
Acrobat.com
Ad-Aware
Ad-Aware
Adobe Acrobat 5.0
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Media Player
Adobe Media Player
Adobe Reader X (10.1.0)
Adobe Shockwave Player 11.5
AnswerWorks 4.0 Runtime - English
AnswerWorks 5.0 English Runtime
AOLIcon
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoBase
ArcSoft PhotoStudio 2000
ArtistScope Plugin IE 42
ATI Control Panel
ATI Display Driver
ATI Parental Control
Bonjour
CardRd81
CCScore
Centra Client
Classic PhoneTools
Comcast High-Speed Internet Install Wizard
Comcast Toolbar
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Corel Photo Album 6
Coupon Printer for Windows
CR2
Critical Update for Windows Media Player 11 (KB959772)
Dealio Toolbar v4.0.1
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support Center
Dell Support Center
DellConnect
DellSupport
Desktop Doctor
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
Drivers Install For Linksys Easylink Advisor
EducateU
ELIcon
EPSON Printer Software
ESPNMotion
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
Games, Music, & Photos Launcher
GemMaster Mystic
Google Chrome
Google Chrome Frame
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB835221
Hotfix 2055 for SQL Server 2000 ENU (KB960082)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB945060-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
InterActual Player
Iomega HotBurn Pro
iPod for Windows 2006-01-10
iTunes
Java(TM) 6 Update 26
Juniper Networks Secure Application Manager
kgcbase
Kodak EasyShare software
Learn2 Player (Uninstall Only)
Lexmark 3600-4600 Series
Lexmark Toolbar
Linksys EasyLink Advisor 1.6 (0032)
Logitech Audio Echo Cancellation Component
Logitech QuickCam
Logitech Video Enumerator
Logitech® Camera Driver
Math Sucess
MathPlayer
McAfee Security Scan Plus
McAfee SecurityCenter
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Encarta Premium 2007
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In
Microsoft Office Outlook 2003 with Business Contact Manager Update
Microsoft Office Small Business Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
Microsoft Streets and Trips 2005
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Web Publishing Wizard 1.52
Modem Helper
Mozilla Firefox 6.0 (x86 en-US)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
MVision
MyPoints Point Finder
MyPoints Toolbar 2.0
netbrdg
NetWaiting
OfotoXMI
Otto
QuickTime
Rapidocs Classic
RealPlayer Basic
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
SAMSUNG USB Driver for Mobile Phones
Scholastic's I SPY School Days
Search Assist
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
SFR
SFR2
SHASTA
Shipping Assistant 3.6
Shockwave
skin0001
SKINXSDK
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
staticcr
The Print Shop 20
tooltips
TurboTax 2008
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wnjiper
TurboTax 2008 wnyiper
TurboTax 2008 wrapper
TurboTax 2009
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wnjiper
TurboTax 2009 wnyiper
TurboTax 2009 wrapper
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wnjiper
TurboTax 2010 wnyiper
TurboTax 2010 wrapper
TurboTax Deluxe 2007
TurboTax Deluxe Deduction Maximizer 2006
TurboTax ItsDeductible 2006
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
URL Assistant
Verizon Online Help & Support
Verizon Wireless Software Upgrade Assistant - Samsung(ar)
Verizon Wireless Software Utility Application for Android - Samsung
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPRINTOL
WebCyberCoach 3.2 Dell
WebEx
WexTech AnswerWorks
WildTangent Web Driver
Windows Imaging Component
Windows Live Toolbar
Windows Live Toolbar
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Media Player 11
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WIRELESS
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,247 posts.
 
Join Date: Aug 2003
03-Sep-2011, 05:28 PM #6
It may be related to this showing in the HijackThis log:

Windows Internet Explorer provided by MSN & Bing

And I would like to rule out malware as the cause as I do see some iffy toolbars.

But first, have you cleared all of your cookies and Temporary Internet Files? That may solve it. Note that when clearing cookies you will have to login again to any sites that you log in so be sure you have your passwords.
JuliaR's Avatar
JuliaR JuliaR is offline
Member with 106 posts.
THREAD STARTER
 
Join Date: Jan 2004
03-Sep-2011, 07:45 PM #7
No such luck with the temp folders; cookies; and the msn/bing registry. I deleted the entry, restarted and still can't can't access the site. I also removed google chrome since it would crash everytime I tried to clear my cookies and that didn't seem to help either.

For what it's worth, I was googling earlier and found this website:

http://www.fiddlertool.com/ua.aspx


When I click it, I get this message:

Your User-Agent String

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Nested UA Warning: Your User-Agent string is corrupted, with two instances of the Mozilla/4.0 token. This typically is caused by a bad registry key. See More Information about how to find the bad PostPlatform subkey and remove it.


I just don't know if it's legit and how to fix it if that's the problem
JuliaR's Avatar
JuliaR JuliaR is offline
Member with 106 posts.
THREAD STARTER
 
Join Date: Jan 2004
03-Sep-2011, 07:47 PM #8
New hijack this log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:46:40 PM, on 9/3/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe
C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Encarta\Encarta Premium 2007\EDICT.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\CSHelper.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Documents and Settings\All Users\Application Data\Verizon\UA_ar\UtilityApplication.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\lxdxcoms.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Julia Rayan\Local Settings\Temporary Internet Files\Content.IE5\MFIO398N\HijackThis[1].exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {96b985b7-3cf9-456a-9db6-791710e60f5f} - C:\Program Files\MyPoints Point Finder\Helper.dll
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Dealio Toolbar\SearchSettings.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL (file missing)
O2 - BHO: FCTBPos00Pos - {614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A} - C:\Program Files\MyPoints Point Finder\Toolbar.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110109140652.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Dealio Toolbar\SearchSettings.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\2007\ENCWCBAR.DLL
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL (file missing)
O3 - Toolbar: MyPoints Point Finder - {89A2510A-B4B6-4683-BEC9-1B96700BC7F1} - C:\Program Files\MyPoints Point Finder\Toolbar.dll
O3 - Toolbar: (no name) - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - (no file)
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Dealio Toolbar\SearchSettings.exe
O4 - HKLM\..\Run: [lxdxmon.exe] "C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [E07ADXRC_4426093] "C:\Program Files\Microsoft Encarta\Encarta Premium 2007\EDICT.EXE" -m
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [VZWSUAM] "C:\Documents and Settings\Julia Rayan\Application Data\Verizon\SUA_ar\VZWSUAM.exe" /boot
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150600.exe -Update -1150600 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.cartoonnetwork.com/games/ben10/battleready/index.html"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
O4 - Global Startup: Launch Utility Application.lnk = C:\Documents and Settings\All Users\Application Data\Verizon\UA_ar\UtilityApplication.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Communicator Plug-In - https://my.garmin.com/static/m/cab/2...nAxControl.CAB
O16 - DPF: {03056933-A3B0-493C-B67E-4FF483BFBF49} (Siebel Gantt Chart) - http://172.24.2.149/fins_enu/20423/a...antt_Chart.cab
O16 - DPF: {036F8A56-0BC8-4607-8F98-D3231E6FF5ED} (CentraUpdaterAxCtl Class) - http://mt202.centra.com/SiteRoots/ma...aUpdaterAx.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {1C3D6191-46F2-433A-9F76-F779A01135C6} (Siebel High Interactivity Framework) - http://172.17.35.178/fins_enu/18379/..._HI_Client.cab
O16 - DPF: {2B38B750-82A5-41A6-9D95-909491DEDEE0} (Siebel High Interactivity Framework) - http://172.17.35.178/fins_enu/18389/..._HI_Client.cab
O16 - DPF: {31FF38EE-EA51-4A48-A161-0FD035B45BE6} (Siebel Gantt Chart) - http://172.17.35.178/fins_enu/18389/...antt_Chart.cab
O16 - DPF: {344F08C7-23E1-469B-8523-4A12AF7199F7} (Siebel Gantt Chart) - http://172.17.35.178/fins_enu/18379/...antt_Chart.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.yorkphoto.com/YorkActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-24-0.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02...s/MSNPUpld.cab
O16 - DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - http://www.infospace.com/mypoints.ma...ointsSetup.exe
O16 - DPF: {5FB18797-0E68-435E-A01F-C4E5754A4CB0} (Siebel High Interactivity Framework) - http://172.24.2.149/fins_enu/20423/a..._HI_Client.cab
O16 - DPF: {6060A4A3-CC72-4DE8-9D13-E24A23F6B8A3} (Siebel Calendar) - http://172.17.35.178/fins_enu/18389/...x_Calendar.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/download...2/axofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/download...2/axofupld.cab
O16 - DPF: {71B83EEB-817D-432D-87D5-76108AFC3DD5} (Siebel Calendar) - http://172.24.2.149/fins_enu/20423/a...x_Calendar.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {8735B65C-4777-414B-92A2-02AD0A3BAB0C} (Siebel Email Support for Microsoft Outlook and Lotus Notes) - http://172.17.35.178/fins_enu/18389/...Bound_mail.cab
O16 - DPF: {8C244272-1DC1-4CE7-9C6C-FABCA09EB543} (Siebel Desktop Integration) - http://172.24.2.149/fins_enu/20423/a...ntegration.cab
O16 - DPF: {A6A216EB-4F7C-11D5-8438-0000B456BA3D} (Matn5250 Control) - http://samiprd/matn5250.cab
O16 - DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} - http://rms2.invokesolutions.com/even...452/MILive.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/A...oadcontrol.cab
O16 - DPF: {B624466D-8B11-4569-886C-E39739941D84} (Siebel Email Support for Microsoft Outlook and Lotus Notes) - http://172.24.2.149/fins_enu/20423/a...Bound_mail.cab
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.cvsphoto.com/upload/activ...eX_Control.cab
O16 - DPF: {C3CBB973-36D1-461C-9347-4123F877139A} (Siebel Calendar) - http://172.17.35.178/fins_enu/18379/...x_Calendar.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/.../installer.exe
O16 - DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47} -
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://oppenheimerfunds.webex.com/c...ex/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://den-connect.oppenheimerfunds...erSetupSP1.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01...l/MSNPUpld.cab
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activ...v2.0.0.11.cab?
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://den-connect.oppenheimerfunds...etupClient.cab
O16 - DPF: {F6C39B78-0932-49DC-BFAA-94A38D5E2B40} (Siebel Email Support for Microsoft Outlook and Lotus Notes) - http://172.17.35.178/fins_enu/18379/...Bound_mail.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
O23 - Service: lxdx_device - - C:\WINDOWS\system32\lxdxcoms.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)

--
End of file - 21489 bytes
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,247 posts.
 
Join Date: Aug 2003
03-Sep-2011, 07:58 PM #9
I saw that link and was going to ask you to check the user agent string.

I suggest that you post in the Microsoft answers forum at the following link for help with that so they can walk you through it. Mention that IE8 is not always recognized as the browser and post the user agent string as well.

http://answers.microsoft.com/en-us/ie

In the meantime, let's continue here to see what else needs to be addressed.

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,247 posts.
 
Join Date: Aug 2003
03-Sep-2011, 08:03 PM #10
After posting the above I was able to access the fix and will be able to walk you through it.

Do you know your way around the registry?
JuliaR's Avatar
JuliaR JuliaR is offline
Member with 106 posts.
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Join Date: Jan 2004
03-Sep-2011, 08:50 PM #11
This is the new mbam log. I'm pretty sure I can tackle the registry.

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7645

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/3/2011 8:43:51 PM
mbam-log-2011-09-03 (20-43-51).txt

Scan type: Quick scan
Objects scanned: 322745
Time elapsed: 40 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 5
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 2
Files Infected: 30

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\program files\dealio toolbar\searchsettings.dll (PUP.Dealio.TB) -> Delete on reboot.
c:\program files\dealio toolbar\searchsettingsres409.dll (PUP.Dealio.TB) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BEAC 7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GameVance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{E 312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{E312 764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio.TB) -> Value: {E312764E-7706-43F1-8DAB-FCDD2B1E416D} -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\ PROGRAM FILES\DEALIO TOOLBAR\SEARCHSETTINGS.DLL (PUP.Dealio.TB) -> Value: SEARCHSETTINGS.DLL -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\ PROGRAM FILES\DEALIO TOOLBAR\SEARCHSETTINGS.EXE (PUP.Dealio.TB) -> Value: SEARCHSETTINGS.EXE -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\SearchSett ings (PUP.Dealio.TB) -> Value: SearchSettings -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
c:\program files\dealio toolbar (PUP.Dealio.TB) -> Delete on reboot.
c:\program files\dealio toolbar\Res (PUP.Dealio.TB) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\julia rayan\local settings\temporary internet files\Content.IE5\OO4BCA64\dealiotoolbar-stub-1[1].exe (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\sscfg.ini (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\config.ini (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\searchsettings.dll (PUP.Dealio.TB) -> Delete on reboot.
c:\program files\dealio toolbar\searchsettings.exe (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\searchsettingsres409.dll (PUP.Dealio.TB) -> Delete on reboot.
c:\program files\dealio toolbar\widgihelper.exe (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\amazon.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\apple.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\barnes.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\bestbuy.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\dealio_logo.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\dealio_logo_hover.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\ebay.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\icon_settings.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\macys.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\newegg.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\overstock.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\search-button-hover.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\search-button.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\search-chevron-hover.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\search-chevron.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\search_amazon.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\search_dealio.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\search_ebay.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\search_yahoo.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\separator.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\target.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\walmart.gif (PUP.Dealio.TB) -> Quarantined and deleted successfully.
c:\program files\dealio toolbar\Res\widgets.xml (PUP.Dealio.TB) -> Quarantined and deleted successfully.
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,247 posts.
 
Join Date: Aug 2003
03-Sep-2011, 09:22 PM #12
Go to Start - Run and copy and paste the following:

regedit /e C:\look.txt "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform"

You won't see anything happen and it will only take a second. You will find the report it creates at C:\look.txt. Please open it in Notepad and then copy and paste the report here.

Then do the same for each of the following commands (each one will create a similar look.txt with a number added (look2.txt, etc):

regedit /e C:\look2.txt "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform"

regedit /e C:\look3.txt "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform"

regedit /e C:\look4.txt "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform"
JuliaR's Avatar
JuliaR JuliaR is offline
Member with 106 posts.
THREAD STARTER
 
Join Date: Jan 2004
03-Sep-2011, 09:26 PM #13
#1--

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform]

#2--

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) "=""

#3--

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform]
".NET CLR 2.0.50727"=""
".NET CLR 3.0.4506.2152"=""
".NET CLR 3.5.30729"=""

#4--

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"GTB7.1"=""
JuliaR's Avatar
JuliaR JuliaR is offline
Member with 106 posts.
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Join Date: Jan 2004
04-Sep-2011, 12:03 AM #14
Cookiegal, thank you so much for your time and help. I somehow seemed to have solved my problem. I was comparing my hijack this log to the one that does work and I noticed google chrome sprinkled all over mine even after I thought I deleted it. I did a search and deleted all the google chrome things that came up and all of a sudden some websites that weren't working are fine now. It could be a fluke but possibly some sort of conflict I presume. Thanks again. I will mark this as solved for now.
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,247 posts.
 
Join Date: Aug 2003
04-Sep-2011, 09:05 AM #15
It was likely an add-on that corrupted the user-agent string. I was going to give you a simple regfix that would have fixed it.

Anyway, would you please visit this site again and post back with the new user-agent string?

http://www.fiddlertool.com/ua.aspx
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