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Solved: It must be a virus right?


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Larusso's Avatar
Larusso Larusso is offline Larusso is authorized to help remove malware.
Malware Removal Specialist with 808 posts.
 
Join Date: Aug 2011
Location: Austria
Experience: learning every day
03-Jan-2012, 07:10 AM #16
Hy there,
I do not see any malware here.
Am I right that your current Anti Virus is Norton ?


Please launch DDS
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop and post both in your next reply


Please post in your next reply
dds.txt
attach.txt
maggie88ca's Avatar
maggie88ca maggie88ca is offline
Member with 147 posts.
THREAD STARTER
 
Join Date: Nov 2006
Experience: Intermediate
03-Jan-2012, 08:21 AM #17
Well I am glad to hear there is no malware but any idea why system restore and the card reader no longer work?

Thanks for your help here are the latest dds logs....




DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19170
Run by Ken at 8:15:03 on 2012-01-03
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.2030.1054 [GMT -5:00]
.
AV: Emsisoft Anti-Malware *Disabled/Updated* {0ADC9F7D-20C1-240F-01E2-43466EBA893A}
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Emsisoft Anti-Malware *Disabled/Updated* {B1BD7E99-06FB-2B81-3B52-7834153DC387}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Emsisoft Anti-Malware\a2service.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\SysMonitor.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.ca.acer.yahoo.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.6.0.29\ips\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [CCUTRAYICON] FactoryMode
mRun: [NMSSupport] "c:\program files\common files\intel\inteldh\nms\support\IntelHCTAgent.exe" /startup
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [Acer Empowering Technology Monitor] c:\acer\empowering technology\SysMonitor.exe
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2AB1C516-D654-4D3A-B3D6-2185BBCEB409} - hxxps://mytdsb.on.ca/+CSCOL+/relayp.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.walmartphotocentre.ca/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-ca.cab
TCP: DhcpNameServer = 64.71.255.198 192.168.1.1
TCP: Interfaces\{1D0D20EF-F343-4599-90AE-C33E1ABA64E9} : DhcpNameServer = 64.71.255.198 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\quicktax 2007\ic2007pp.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1206000.01d\symds.sys [2011-5-2 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1206000.01d\symefa.sys [2011-5-2 744568]
R1 A2DDA;A2 Direct Disk Access Support Driver;c:\program files\emsisoft anti-malware\a2ddax86.sys [2011-10-7 17904]
R1 a2injectiondriver;a2injectiondriver;c:\program files\emsisoft anti-malware\a2dix86.sys [2011-10-7 34768]
R1 a2util;a-squared Malware-IDS utility driver;c:\program files\emsisoft anti-malware\a2util32.sys [2011-10-7 11776]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20111221.003\BHDrvx86.sys [2011-12-21 819320]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20111228.001\IDSvix86.sys [2011-12-28 368248]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys [2011-5-2 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1206000.01d\symtdiv.sys [2011-5-2 331384]
R2 a2AntiMalware;Emsisoft Anti-Malware 6.0 - Service;c:\program files\emsisoft anti-malware\a2service.exe [2011-10-7 2998832]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2006-10-29 208896]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-4-30 21504]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.6.0.29\ccsvchst.exe [2011-5-2 130008]
R2 nmsgopro;GoProto Protocol Driver for NMS;c:\windows\system32\drivers\nmsgopro.sys [2006-9-27 28672]
R2 nmsunidr;UniDriver for NMS;c:\windows\system32\drivers\nmsunidr.sys [2006-10-19 7424]
R3 a2acc;a2acc;c:\program files\emsisoft anti-malware\a2accx86.sys [2011-10-7 51632]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-9 106104]
R3 IntelDH;IntelDH Driver;c:\windows\system32\drivers\IntelDH.sys [2007-9-18 5504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 IntelDHSvcConf;IntelDHSvcConf;c:\program files\intel\inteldh\intel media server\tools\IntelDHSvcConf.exe [2006-11-18 36312]
S3 MCLServiceATL;Intel(R) Application Tracker;c:\program files\intel\inteldh\intel media server\shells\MCLServiceATL.exe [2006-11-18 174552]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v040 0.exe [2010-3-18 753504]
S3 WSVD;WSVD;c:\windows\system32\drivers\WSVD.sys [2007-9-18 80744]
.
=============== Created Last 30 ================
.
2012-01-02 19:12:45 -------- d-----w- c:\users\ken\appdata\local\temp
2012-01-02 19:11:35 -------- d-sh--w- C:\$RECYCLE.BIN
2012-01-02 18:59:03 -------- d-----w- C:\ComboFix
2011-12-22 02:15:42 -------- d-----w- c:\program files\common files\Windows Live
2011-12-19 14:27:00 388096 ----a-r- c:\users\ken\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-12-18 19:04:09 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-18 19:04:09 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-18 19:04:06 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-12-18 19:04:04 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-12-18 19:04:02 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-12-18 19:03:26 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-18 19:03:06 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-05 23:03:33 -------- d-----w- c:\programdata\regid.1986-12.com.adobe
.
==================== Find3M ====================
.
2011-12-22 07:19:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-25 16:47:27 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-03 06:22:04 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-03 06:17:38 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-03 06:17:23 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-03 06:17:08 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-11-03 06:17:08 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-11-03 05:22:43 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 04:45:39 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-11-03 04:43:59 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 8:16:28.56 ===============






.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 18/09/2007 6:05:04 PM
System Uptime: 03/01/2012 8:08:09 AM (0 hours ago)
.
Motherboard: Acer | | FG965M
Processor: Intel(R) Core(TM)2 Quad CPU @ 2.40GHz | Socket 775 | 2400/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 228 GiB total, 54.756 GiB free.
D: is FIXED (NTFS) - 228 GiB total, 49.85 GiB free.
E: is CDROM ()
K: is FIXED (NTFS) - 932 GiB total, 417.302 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0170
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter
PNP Device ID: ROOT\*6TO4MP\0170
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0240
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter #4
PNP Device ID: ROOT\*6TO4MP\0240
Service: tunnel
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
aaa
Acer Assist
Acer eDataSecurity Management
Acer Empowering Technology
Acer ePerformance Management
Acer Picture Slide DVD
Acer Plug and Record
Acer Registration
Acer Tour
Acer Zone Main Page
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Photoshop CS6
Adobe Reader X (10.1.1)
Adobe Shockwave Player 11.6
Any Video Converter 2.6.7
µTorrent
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities PhotoStitch 3.1
Canon Utilities RAW Image Converter
Canon Utilities RemoteCapture 2.2
Canon Utilities ZoomBrowser EX
CCleaner
D3DX10
Digital Photo Navigator 1.5
DivX Setup
DVD Flick 1.3.0.7
Emsisoft Anti-Malware
EPSON Printer Software
eSobi v2
FileMaker Pro 5.5
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
IEP Writer 2008-9
ImgBurn
Intel(R) Management Engine Interface
Intel(R) Matrix Storage Manager
Intel(R) Viiv(TM) Software
Java Auto Updater
Java(TM) 6 Update 30
LightScribe 1.4.136.1
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
MSRedist
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML4SP2
Norton Internet Security
Norton Utilities
NTI Backup NOW! 4.7
NTI CD & DVD-Maker
Paint.NET v3.20
PDF Settings CS6
PowerCinema NE for Everio
QuickTax 2007
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Soap 3.0 Toolkit
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
SpywareBlaster 4.4
swMSM
Symantec Technical Support Advanced Chat Controls
Symantec Technical Support Web Controls
UFile 2008
UFile 2009
UFile 2010
UFile Updater 2008
UFile Updater 2009
UFile Updater 2010
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
VC80CRTRedist - 8.0.50727.4053
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 1.1.5
WinRAR archiver
.
==== Event Viewer Messages From Past Week ========
.
31/12/2011 2:46:52 AM, Error: EventLog [6008] - The previous system shutdown at 2:44:48 AM on 31/12/2011 was unexpected.
31/12/2011 12:43:59 PM, Error: EventLog [6008] - The previous system shutdown at 12:42:13 PM on 31/12/2011 was unexpected.
31/12/2011 11:56:08 AM, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer Send To OneNote 2007 with shared resource name Send To OneNote 2007. Error 2114. The printer cannot be used by others on the network.
31/12/2011 11:56:08 AM, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer Epson Stylus Photo R200 (M) with shared resource name Epson Stylus Photo R200 (M). Error 2114. The printer cannot be used by others on the network.
03/01/2012 8:10:13 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt
03/01/2012 8:09:00 AM, Error: netbt [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.128. The computer with the IP address 192.168.1.1 did not allow the name to be claimed by this computer.
02/01/2012 2:09:54 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
01/01/2012 12:19:30 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
01/01/2012 12:19:00 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrkWks service.
.
==== End Of File ===========================
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Larusso Larusso is offline Larusso is authorized to help remove malware.
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03-Jan-2012, 09:28 AM #18
Systemrestore still does not work ?
I replaced the related file with a clean copy

Also, please answer my questions.
Quote:
Am I right that your current Anti Virus is Norton ?
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03-Jan-2012, 02:58 PM #19
Sorry I missed your question, yes you are right Norton is the A/V that I use.

System restore and the card reader still do not work. When I go to access system restore I still get the same error message that says 'C:\windows\system32\rstrui.exe is not a valid win32 application' and when I put a memory card in the reader it still does nothing.
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03-Jan-2012, 03:31 PM #20
About your card reader, I will send you to a different forum but I will check whats wrong with your System Restore.


Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs (if present):
Ad-Aware


Please launch Systemlook.exe and copy/paste the content of the Codebox into the scriptfield of Systemlook.

Code:
:filefind
rstrui.exe
sr.dll
:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService /s

Click the Look button and post the Systemlook.txt in your next reply
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maggie88ca maggie88ca is offline
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03-Jan-2012, 04:22 PM #21
New systemlook log......



SystemLook 30.07.11 by jpshortstuff
Log created at 16:19 on 03/01/2012 by Ken
Administrator - Elevation successful

========== filefind ==========

Searching for "rstrui.exe"
C:\Windows\System32\rstrui.exe --a---- 318464 bytes [21:50 30/04/2008] [07:33 19/01/2008] 95D5AC5CCBE10E8B4B8A0DF41022568D
C:\Windows\winsxs\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.0.6000.16386_none_44a90debb653ed55\rstrui.exe --a---- 313856 bytes [12:36 02/11/2006] [12:36 02/11/2006] 50B14996FB626212301AAFB77941CF4A
C:\Windows\winsxs\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.0.6000.16646_none_44d4534db6337506\rstrui.exe --a---- 313856 bytes [21:34 08/04/2008] [06:38 29/02/2008] 6EBDE0B1572ACDAB62F5110DABCA14BB
C:\Windows\winsxs\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.0.6000.20782_none_452eaf40cf751f38\rstrui.exe --a---- 313856 bytes [21:34 08/04/2008] [04:05 29/02/2008] 983814E45C230F4B1DD227AB723DF7FD
C:\Windows\winsxs\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.0.6001.18000_none_46dfcfe7b33efe29\rstrui.exe --a---- 318464 bytes [21:50 30/04/2008] [07:33 19/01/2008] 95D5AC5CCBE10E8B4B8A0DF41022568D
C:\Windows\winsxs\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.0.6001.18027_none_46d13215b348e76c\rstrui.exe --a---- 318464 bytes [21:34 08/04/2008] [04:12 29/02/2008] 18630EEF1648A8DC84088CEDA6F9E660
C:\Windows\winsxs\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.0.6001.22125_none_4758ce4ccc685488\rstrui.exe --a---- 318464 bytes [21:34 08/04/2008] [04:06 29/02/2008] 805FEE9A47DE1A33BCA99D124089B4EF
C:\Windows\winsxs\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.0.6002.18005_none_48cb48f3b060c975\rstrui.exe --a---- 318464 bytes [21:50 30/04/2008] [07:33 19/01/2008] 95D5AC5CCBE10E8B4B8A0DF41022568D

Searching for "sr.dll"
No files found.

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore]
(Unable to open key - key not found)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"RPSessionInterval"= 0x0000000001 (1)
"RPLifeInterval"= 0x00ffffffff (-1)
"RPGlobalInterval"= 0x0000015180 (86400)
"FirstRun"= 0x0000000000 (0)
"LastIndex"= 0x00000005ea (1514)
"RestoreStatusResult"= 0x0000000000 (0)
"RestoreStatusRestore"="{B022A0F0-82BB-4121-B514-315F1E2A947B}"
"RestoreStatusUndo"="{00000000-0000-0000-0000-000000000000}"
"LastRestoreId"="{E69CECDD-F12C-4B00-8B75-94E131EC2129}"
"DisableSR"= 0x0000000000 (0)
"CreateFirstRunRp"= 0x0000000001 (1)
"GenerateErrorReport"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore\cfg]
"DiskPercent"= 0x000000000f (15)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore\ErrorReportFiles]
"restore"="C:\System Volume Information\SystemRestore\restore.0.etl"
"DelayedOperations"="\\?\Volume{59027791-6632-11dc-9fbf-806e6f6e6963}\System Volume Information\SystemRestore\DelayedOperations"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore\Setup_Last]
"Generalize_DisableSR"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore\Volatile]
"NestingLevel"= 0x0000000000 (0)
"StartNesting"=00 00 00 00 00 00 00 00 (REG_QWORD)


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
(Unable to open key - key not found)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
(Unable to open key - key not found)

-= EOF =-
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Larusso Larusso is offline Larusso is authorized to help remove malware.
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04-Jan-2012, 08:08 AM #22
Hy there,

Please go to start and type cmd into the search line. Right-click on the cmd.exe and run as Administrator.
Type the following command and hit Enter
sfc /scannow

This will check all MS Files.



As soon the scan is done, please copy/paste the command below.
findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt

( Rightclick in the command prompt and select paste )



Now to open the logfile, type in notepad sfcdetails.txt and post it content here.
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maggie88ca maggie88ca is offline
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04-Jan-2012, 02:43 PM #23
When I copy/paste that command it didn't do anything and after copy/paste the notepad command there was nothing in notepad.

sfx /scannow worked but I got a message saying 'windows resource protection did not find any integrity violations'
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04-Jan-2012, 03:32 PM #24
Please go to: VirusTotal
  • In the middle of the page you'll find a "Browse" button.


  • Click the Browse Button and Copy/Paste the following red text into the File name: field

    C:\Windows\System32\rstrui.exe

  • Click "Open".
  • Then click the "Send File" button at the bottom of the VirusTotal page.
  • This will scan the file. Please be patient.
    NOTE: If you get a message saying File already submitted: click Reanalyze
  • Once scanned, copy and paste the results in your next reply.

Do not delete any files unless I told you to do so
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04-Jan-2012, 05:51 PM #25
Antivirus Version Last Update Result
AhnLab-V3 2012.01.04.00 2012.01.04 -
AntiVir 7.11.20.162 2012.01.04 -
Antiy-AVL 2.0.3.7 2012.01.04 -
Avast 6.0.1289.0 2012.01.04 -
AVG 10.0.0.1190 2012.01.04 -
BitDefender 7.2 2012.01.04 -
ByteHero 1.0.0.1 2011.12.31 -
CAT-QuickHeal 12.00 2012.01.04 -
ClamAV 0.97.3.0 2012.01.04 -
Commtouch 5.3.2.6 2012.01.04 -
Comodo 11196 2012.01.04 -
DrWeb 5.0.2.03300 2012.01.04 -
Emsisoft 5.1.0.11 2012.01.04 -
eSafe 7.0.17.0 2012.01.03 -
eTrust-Vet 37.0.9664 2012.01.04 -
F-Prot 4.6.5.141 2012.01.03 -
F-Secure 9.0.16440.0 2012.01.04 -
Fortinet 4.3.388.0 2012.01.04 -
GData 22 2012.01.04 -
Ikarus T3.1.1.109.0 2011.12.31 -
Jiangmin 13.0.900 2012.01.04 -
K7AntiVirus 9.123.5859 2012.01.04 -
Kaspersky 9.0.0.837 2012.01.04 -
McAfee 5.400.0.1158 2012.01.04 -
McAfee-GW-Edition 2010.1E 2012.01.04 -
Microsoft 1.7903 2012.01.04 -
NOD32 6768 2012.01.04 -
Norman 6.07.13 2012.01.04 -
nProtect 2012-01-04.01 2012.01.04 -
Panda 10.0.3.5 2012.01.04 -
PCTools 8.0.0.5 2012.01.04 -
Prevx 3.0 2012.01.04 -
Rising 23.91.02.01 2012.01.04 -
Sophos 4.72.0 2012.01.04 -
SUPERAntiSpyware 4.40.0.1006 2012.01.04 -
Symantec 20111.2.0.82 2012.01.04 -
TheHacker 6.7.0.1.371 2012.01.03 -
TrendMicro 9.500.0.1008 2012.01.04 -
TrendMicro-HouseCall 9.500.0.1008 2012.01.04 -
VBA32 3.12.16.4 2012.01.04 -
VIPRE 11352 2012.01.04 -
ViRobot 2012.1.4.4863 2012.01.04 -
VirusBuster 14.1.150.0 2012.01.04 -
Additional informationShow all
MD5 : 95d5ac5ccbe10e8b4b8a0df41022568d
SHA1 : a0baa270db11b5c2ec59f6dc87722288288bf8d0
SHA256: e76c56adc3263dea09933bdffa84cae40d82f34f7ac640c2da08164876d9d018
ssdeep: 6144:S0ou5YsXMGCFipzpcKl1A0O2+UvQ/KpmOqq:RoqrXMG0yuF0rvQ/Kpd
File size : 318464 bytes
First seen: 2009-08-13 21:04:03
Last seen : 2012-01-04 22:39:23
TrID:
Win32 Executable Generic (42.3%)
Win32 Dynamic Link Library (generic) (37.6%)
Generic Win/DOS Executable (9.9%)
DOS Executable Generic (9.9%)
Autodesk FLIC Image File (extensions: flc, fli, cel) (0.0%)
sigcheck:
publisher....: Microsoft Corporation
copyright....: (c) Microsoft Corporation. All rights reserved.
product......: Microsoft_ Windows_ Operating System
description..: Microsoft_ Windows System Restore
original name: rstrui.exe
internal name: rstrui.exe
file version.: 6.0.6001.18000 (longhorn_rtm.080118-1840)
comments.....: n/a
signers......: -
signing date.: -
verified.....: Unsigned

PEInfo: PE structure information

[[ basic data ]]
entrypointaddress: 0x14E9D
timedatestamp....: 0x47918AD1 (Sat Jan 19 05:29:53 2008)
machinetype......: 0x14c (I386)

[[ 4 section(s) ]]
name, viradd, virsiz, rawdsiz, ntropy, md5
.text, 0x1000, 0x1BBF8, 0x1BC00, 6.83, 44bf36c47e45e24b21b964d5687980c9
.data, 0x1D000, 0x5E0, 0x200, 1.72, 3ac2eaaf27e305fc41a0ebae4d3af87c
.rsrc, 0x1E000, 0x2FEE0, 0x30000, 6.75, 5212891f1ed132275ca2ee2f5c65581f
.reloc, 0x4E000, 0x19E0, 0x1A00, 4.06, 4a72e39076e39cea1b1be1acc21f728d

[[ 12 import(s) ]]
ADVAPI32.dll: TraceMessage, GetTraceEnableFlags, GetTraceEnableLevel, GetTraceLoggerHandle, RegisterTraceGuidsW, UnregisterTraceGuids, RegCloseKey, RegOpenKeyExW, ConvertStringSecurityDescriptorToSecurityDescriptorW, InitiateShutdownW, RegDeleteKeyW, RegDeleteValueW, RegCreateKeyExW, RegSetValueExW, RegQueryInfoKeyW, RegEnumKeyExW, CloseTrace, CheckTokenMembership, CreateWellKnownSid, ControlTraceW, EnableTrace, StartTraceW, RegisterEventSourceW, ReportEventW, DeregisterEventSource, InitializeSecurityDescriptor, SetEntriesInAclW, SetSecurityDescriptorOwner, SetSecurityDescriptorGroup, SetSecurityDescriptorDacl, OpenProcessToken, LookupPrivilegeValueW, AdjustTokenPrivileges, RegQueryValueExW
KERNEL32.dll: DeleteCriticalSection, FormatMessageW, GetTimeZoneInformation, SetThreadPreferredUILanguages, FileTimeToLocalFileTime, FileTimeToSystemTime, GetDateFormatW, GetTimeFormatW, GetUserDefaultLCID, GetLocaleInfoW, FindFirstVolumeW, FindNextVolumeW, FindVolumeClose, ExpandEnvironmentStringsW, GetVolumePathNameW, GetVolumeNameForVolumeMountPointW, GetDriveTypeW, CreateFileW, DeviceIoControl, GetVolumeInformationW, GetVolumePathNamesForVolumeNameW, InitializeCriticalSection, OutputDebugStringA, UnhandledExceptionFilter, GetCurrentProcess, TerminateProcess, GetCurrentProcessId, GetCurrentThreadId, GetTickCount, QueryPerformanceCounter, GetModuleHandleA, SetUnhandledExceptionFilter, GetStartupInfoA, InterlockedCompareExchange, Sleep, InterlockedExchange, GetVersionExA, InterlockedIncrement, InterlockedDecrement, LoadLibraryW, GlobalFree, GetCommandLineW, LocalFree, GetLastError, CreateDirectoryW, DeleteFileW, GetFileAttributesW, CloseHandle, CreateMutexW, CreateProcessW, lstrlenW, EnterCriticalSection, LeaveCriticalSection, lstrcmpiW, FreeLibrary, MultiByteToWideChar, SizeofResource, LoadResource, FindResourceW, LoadLibraryExW, RaiseException, MoveFileExW, GetSystemTimeAsFileTime, GetWindowsDirectoryW, GetProcAddress, SetLastError, SetErrorMode, HeapSetInformation, GetModuleHandleW, GetModuleFileNameW, CreateThread, RegisterApplicationRestart
GDI32.dll: GetDeviceCaps, CreateDIBSection, ExtTextOutW, SetBkColor, DeleteDC, GdiFlush, SelectObject, SetLayout, CreateCompatibleDC, SetTextColor, SetBkMode, DeleteObject, CreateFontIndirectW
USER32.dll: SystemParametersInfoW, LoadIconW, DialogBoxParamW, LoadStringW, BeginPaint, MapWindowPoints, EndPaint, GetAncestor, GetClassNameW, GetDlgItemTextW, SetDlgItemTextW, MessageBoxW, PeekMessageW, DispatchMessageW, MsgWaitForMultipleObjectsEx, SetWindowLongW, UnregisterClassA, CharNextW, DestroyWindow, ShowWindow, CreateDialogParamW, ReleaseDC, GetDC, SetProcessDPIAware, SetWindowPos, OffsetRect, CopyRect, GetWindowRect, GetDesktopWindow, GetKeyState, SetClassLongW, GetSysColorBrush, EndDialog, SetFocus, GetClientRect, UpdateWindow, GetWindowLongW, IsWindow, SetWindowTextW, PostMessageW, SendMessageW, EnableWindow, GetSystemMetrics, GetSysColor, InflateRect, DrawFrameControl, GetDlgItem, GetParent
msvcrt.dll: __3@YAXPAX@Z, memset, _wcsicmp, _wcsnicmp, malloc, _controlfp, free, memcpy, __2@YAPAXI@Z, __getmainargs, _cexit, _exit, _XcptFilter, _ismbblead, exit, _acmdln, _initterm, _amsg_exit, __setusermatherr, _adjust_fdiv, __p__commode, __p__fmode, __set_app_type, _except_handler4_common, realloc, _errno, _unlock, __dllonexit, _lock, _onexit, _vsnwprintf, strchr, memmove, iswspace, _vscwprintf, _terminate@@YAXXZ
SHELL32.dll: CommandLineToArgvW, SHGetStockIconInfo, ShellExecuteExW
ole32.dll: CoUninitialize, CLSIDFromString, CoTaskMemRealloc, CoTaskMemAlloc, CoInitializeSecurity, CoTaskMemFree, CoCreateInstance, CoInitializeEx
OLEAUT32.dll: -, -, -, -
COMCTL32.dll: -, CreatePropertySheetPageW, DestroyPropertySheetPage, InitCommonControlsEx, ImageList_Create, ImageList_Add, ImageList_AddMasked, ImageList_Destroy, PropertySheetW
ntdll.dll: WinSqmAddToStream, NtShutdownSystem, RtlNtStatusToDosError
SRCORE.dll: SrFreeRestoreStatus, SrFreeRpPropArray
SPP.dll: SxTracerGetThreadContextRetail, SxTracerShouldTrackFailure, SxTracerDebuggerBreak

ExifTool:
file metadata
CharacterSet: Unicode
CodeSize: 113664
CompanyName: Microsoft Corporation
EntryPoint: 0x14e9d
FileDescription: Microsoft Windows System Restore
FileFlagsMask: 0x003f
FileOS: Windows NT 32-bit
FileSize: 311 kB
FileSubtype: 0
FileType: Win32 EXE
FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840)
FileVersionNumber: 6.0.6001.18000
ImageVersion: 6.0
InitializedDataSize: 204800
InternalName: rstrui.exe
LanguageCode: English (U.S.)
LegalCopyright: Microsoft Corporation. All rights reserved.
LinkerVersion: 8.0
MIMEType: application/octet-stream
MachineType: Intel 386 or later, and compatibles
OSVersion: 6.0
ObjectFileType: Executable application
OriginalFilename: rstrui.exe
PEType: PE32
ProductName: Microsoft Windows Operating System
ProductVersion: 6.0.6001.18000
ProductVersionNumber: 6.0.6001.18000
Subsystem: Windows GUI
SubsystemVersion: 6.0
TimeStamp: 2008:01:19 06:29:53+01:00
UninitializedDataSize: 0

Symantec reputation:Suspicious.Insight
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Larusso Larusso is offline Larusso is authorized to help remove malware.
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04-Jan-2012, 06:22 PM #26
Please download the attached CFScript.txt in the same location as Combofix.exe

Disable all your Anti Virus and Spyware applications

Drag/drop the CFscript.txt onto Combofix.exe.
When finish, it will create a C:\Combofix.txt what I require for further review in your next reply
Attachment Blocked
Attachments in the HJT forum are often designed to solve a specific issue and not meant to be used without instructions specific to your computer. If you want help specific to your computer, please post a HiJackThis Log. If you started this thread, please make sure you are logged in to be able to view attachments.
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maggie88ca maggie88ca is offline
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04-Jan-2012, 08:57 PM #27
Most recent combofix log......



ComboFix 12-01-04.03 - Ken 04/01/2012 20:34:37.4.4 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.2030.1069 [GMT -5:00]
Running from: c:\users\Ken\Desktop\ComboFix.exe
Command switches used :: c:\users\Ken\Desktop\CFscript.txt
AV: Emsisoft Anti-Malware *Disabled/Updated* {0ADC9F7D-20C1-240F-01E2-43466EBA893A}
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Emsisoft Anti-Malware *Disabled/Updated* {B1BD7E99-06FB-2B81-3B52-7834153DC387}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
--------------- FCopy ---------------
.
c:\windows\winsxs\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.0.6000.20782_none_452eaf40cf751f38\rstrui.exe --> c:\windows\System32\rstrui.exe
.
((((((((((((((((((((((((( Files Created from 2011-12-05 to 2012-01-05 )))))))))))))))))))))))))))))))
.
.
2012-01-05 01:42 . 2012-01-05 01:43 -------- d-----w- c:\users\Ken\AppData\Local\temp
2012-01-05 01:42 . 2012-01-05 01:42 -------- d-----w- c:\users\TEMP\AppData\Local\temp
2012-01-05 01:42 . 2012-01-05 01:42 -------- d-----w- c:\users\Public\AppData\Local\temp
2012-01-05 01:42 . 2012-01-05 01:42 -------- d-----w- c:\users\Patricia\AppData\Local\temp
2012-01-05 01:42 . 2012-01-05 01:42 -------- d-----w- c:\users\Ethan\AppData\Local\temp
2012-01-05 01:42 . 2012-01-05 01:42 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-22 02:15 . 2011-12-22 02:17 -------- d-----w- c:\program files\Common Files\Windows Live
2011-12-19 14:27 . 2011-12-19 14:27 388096 ----a-r- c:\users\Ken\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-12-18 19:04 . 2011-10-27 08:01 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-18 19:04 . 2011-10-27 08:01 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-18 19:04 . 2011-10-14 16:02 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-12-18 19:04 . 2011-11-23 13:37 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-12-18 19:04 . 2011-11-08 12:10 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-12-18 19:03 . 2011-10-25 15:56 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-18 19:03 . 2011-11-08 14:42 2048 ----a-w- c:\windows\system32\tzres.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-22 07:19 . 2010-06-18 04:08 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-25 16:47 . 2011-07-13 14:55 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CCUTRAYICON"="FactoryMode" [X]
"RtHDVCpl"="RtHDVCpl.exe" [2007-02-15 4390912]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-09-29 151552]
"NMSSupport"="c:\program files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" [2006-09-26 423424]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-02-07 464168]
"Acer Empowering Technology Monitor"="c:\acer\Empowering Technology\SysMonitor.exe" [2007-01-24 319488]
"WPCUMI"="c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"emsisoft anti-malware"="c:\program files\emsisoft anti-malware\a2guard.exe" [2011-12-22 3322768]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Acer Tour Reminder"="c:\acer\AcerTour\Reminder.exe" [2007-02-16 151552]
.
c:\users\Patricia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [N/A]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\syste m]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavaso ft Ad-Aware Service]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-06-06 16:55 937920 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-09-05 17:04 35736 ----a-w- c:\program files\Adobe\Reader 10.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2011-09-03 23:15 444856 ------w- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS6ServiceManager]
2011-09-28 17:17 1039872 ----a-w- c:\program files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EverioService]
2007-11-01 22:13 151552 ------w- c:\program files\CyberLink\PCM4Everio\EverioService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes' Anti-Malware (reboot)]
2011-08-31 22:00 1047208 ----a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NortonUtilities]
2009-09-14 15:53 279912 ----a-w- c:\program files\Norton Utilities 14\RMTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 20:07 2260480 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SwitchBoard]
2010-02-19 18:37 517096 ----a-w- c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-19 07:38 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2008-01-19 07:33 202240 ----a-w- c:\program files\Windows Media Player\wmpnscfg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - A2ACC
*NewlyCreated* - A2DDA
*NewlyCreated* - A2UTIL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-05 c:\windows\Tasks\User_Feed_Synchronization-{6E24A8D3-E15F-43CF-853F-931743C1DCA6}.job
- c:\windows\system32\msfeedssync.exe [2011-12-18 04:44]
.
2012-01-05 c:\windows\Tasks\User_Feed_Synchronization-{84334BDD-028C-40D2-9A5A-48A49060FC94}.job
- c:\windows\system32\msfeedssync.exe [2011-12-18 04:44]
.
2012-01-04 c:\windows\Tasks\User_Feed_Synchronization-{AB567C4A-1A16-42C9-9CE0-AB64B4D5940F}.job
- c:\windows\system32\msfeedssync.exe [2011-12-18 04:44]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.ca.acer.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
LSP: c:\windows\system32\wpclsp.dll
TCP: DhcpNameServer = 64.71.255.198 192.168.1.1
Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\QuickTax 2007\ic2007pp.dll
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-04 20:43
Windows 6.0.6002 Service Pack 2 NTFS
.
detected NTDLL code modification:
ZwOpenFile
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.6.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4436)
c:\windows\system32\MsnChatHook.dll
c:\windows\system32\ShowErrMsg.dll
c:\windows\system32\sysenv.dll
c:\windows\system32\BatchCrypto.dll
c:\windows\system32\CryptoAPI.dll
c:\windows\system32\keyManager.dll
c:\windows\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_no ne_d1c738ec43578ea1\ATL80.DLL
c:\windows\system32\IconCodecService.dll
c:\windows\system32\ACTXPRXY.DLL
c:\windows\system32\LINKINFO.dll
c:\program files\Microsoft Office\Office12\GrooveSystemServices.dll
c:\windows\system32\PortableDeviceTypes.dll
.
Completion time: 2012-01-04 20:46:15
ComboFix-quarantined-files.txt 2012-01-05 01:46
ComboFix2.txt 2012-01-02 19:12
ComboFix3.txt 2011-12-31 18:09
ComboFix4.txt 2010-11-28 17:46
ComboFix5.txt 2012-01-05 01:32
.
Pre-Run: 56,153,501,696 bytes free
Post-Run: 56,284,868,608 bytes free
.
- - End Of File - - 661F212EC87D8229710641533C3DB52D
maggie88ca's Avatar
maggie88ca maggie88ca is offline
Member with 147 posts.
THREAD STARTER
 
Join Date: Nov 2006
Experience: Intermediate
05-Jan-2012, 07:55 AM #28
System restore seems to be working again. Any suggestions about the card reader?

Thanks very much Daniel for all your help it is very much appreciated.
Larusso's Avatar
Larusso Larusso is offline Larusso is authorized to help remove malware.
Malware Removal Specialist with 808 posts.
 
Join Date: Aug 2011
Location: Austria
Experience: learning every day
05-Jan-2012, 09:22 AM #29
Good to hear. About your Cardreader. I am not an expert in troubleshouting problems like this but I'll see what I can do here for you


Please press the + R Key and Copy/Paste the following single-line command into the Run box and click OK

devmgmt.msc


Look for any yellow question marks there. Doubleclick on it and let me know what it says.
maggie88ca's Avatar
maggie88ca maggie88ca is offline
Member with 147 posts.
THREAD STARTER
 
Join Date: Nov 2006
Experience: Intermediate
05-Jan-2012, 10:14 AM #30
There were 2 yellow caution marks under network adapters and they both had the following message....

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available
.

I don't think these have anything to do with the card reader though.
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