Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Virus & Other Malware Removal Virus & Other Malware Removal
Search Search
Search for:
Tech Support Guy > > >

Suspect Rootkit virus; web searches hijacked!

(New)
(!)

Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,756 posts.
 
Join Date: Aug 2003
07-Jan-2012, 01:50 PM #16
Start OTS. Copy/Paste the information in the code box below into the pane where it says "Paste fix here" and then click the "Run Fix" button.

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the OK button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new HijackThis log please.

Code:
[Kill All Processes]
[Unregister Dlls]
[Registry - Safe List]
< Internet Explorer Settings [HKEY_CURRENT_USER\] > -> 
YN -> HKEY_CURRENT_USER\: URLSearchHooks\\"{472734EA-242A-422b-ADF8-83D1E48CC825}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{32099AAC-C132-4136-9E9A-4E364A424E17}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{08B0E5C0-4FCB-11CF-AAA5-00401C608501}" [HKLM] -> [Reg Error: Value error.]
YN -> CmdMapping\\"{7F9DB11C-E358-4ca6-A83D-ACC663939424}" [HKLM] -> [Reg Error: Key error.]
< Downloaded Program Files > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\
YN -> {8AD9C840-044E-11D1-B3E9-00805F499D93} [HKLM] -> http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab [Java Plug-in 1.6.0_17]
YN -> {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab [Reg Error: Key error.]
YN -> {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [HKLM] -> http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab [Java Plug-in 1.6.0_17]
YN -> {D4B68B83-8710-488B-A692-D74B50BA558E} [HKLM] -> http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab [Creative Software AutoUpdate Support Package 2]
YN -> {E2883E8F-472F-4FB0-9522-AC9BF37916A7} [HKLM] -> http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab [Reg Error: Key error.]
YN -> {E3E02F12-2ADB-478C-8742-5F0819F9F0F4} [HKLM] -> http://qmedia.xlontech.net/100170/sdk/latest/qsp2ie06041001.cab [Reg Error: Key error.]
YN -> {F27237D7-93C8-44C2-AC6E-D6057B9A918F} [HKLM] -> https://webportal.parsons.com/dana-cached/sc/JuniperSetupClient.cab [JuniperSetupClientControl Class]
YN -> {F6ACF75C-C32C-447B-9BEF-46B766368D29} [HKLM] -> http://ccfiles.creative.com/Web/softwareupdate/ocx/15116/CTPID.cab [Creative Software AutoUpdate Support Package 1]
< Domain Profile Authorized Applications List > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List
YN -> "C:\Program Files\America Online 9.0\waol.exe" -> [C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL]
YN -> "C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" -> [C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL]
YN -> "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" -> [C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL]
[Registry - Additional Scans - Safe List]
< Disabled MSConfig Folder Items [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\
YN -> C:^Documents and Settings^THE FITZMAYERS^Start Menu^Programs^Startup^PowerReg Scheduler.exe -> 
< Disabled MSConfig Registry Items [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\
YN -> ctfmon.exe hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> 
YN -> EPSON NX420 Series hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> 
YN -> Epson Stylus NX420(Network) hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> 
YN -> NeroFilterCheck hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> 
< SafeBoot-Minimal Settings > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\
YN -> 59761515.sys -> Reg Error: Value error.
[Files/Folders - Created Within 30 Days]
NY ->  1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY ->  1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
[Files/Folders - Modified Within 30 Days]
NY ->  3 C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0001\*.tmp files -> C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0001\*.tmp
NY ->  3 C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0000\*.tmp files -> C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0000\*.tmp
NY ->  1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
[Empty Temp Folders]
[EmptyFlash]
[EmptyJava]
[Start Explorer]
[Reboot]
__________________
Microsoft MVP - Consumer Security
fossils's Avatar
fossils fossils is offline
Computer Specs
Junior Member with 18 posts.
THREAD STARTER
 
Join Date: Dec 2011
Experience: Intermediate
07-Jan-2012, 02:29 PM #17
OTS fix log below, new hijackthis log attached

All Processes Killed
[Registry - Safe List]
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks\\{472734EA-242A-422b-ADF8-83D1E48CC825} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{472734EA-242A-422b-ADF8-83D1E48CC825}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{32099AAC-C132-4136-9E9A-4E364A424E17} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32099AAC-C132-4136-9E9A-4E364A424E17}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{7F9DB11C-E358-4ca6-A83D-ACC663939424} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7F9DB11C-E358-4ca6-A83D-ACC663939424}\ not found.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}\Contains\Files\ not found.
not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}\ deleted successfully.
Starting removal of ActiveX control {D4B68B83-8710-488B-A692-D74B50BA558E}
C:\WINDOWS\Downloaded Program Files\CTPIDPDE.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4B68B83-8710-488B-A692-D74B50BA558E}\ deleted successfully.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\WINDOWS\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Starting removal of ActiveX control {E3E02F12-2ADB-478C-8742-5F0819F9F0F4}
C:\WINDOWS\Downloaded Program Files\qsp2ie06041001.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E3E02F12-2ADB-478C-8742-5F0819F9F0F4}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{E3E02F12-2ADB-478C-8742-5F0819F9F0F4}\ deleted successfully.
Starting removal of ActiveX control {F27237D7-93C8-44C2-AC6E-D6057B9A918F}
C:\WINDOWS\Downloaded Program Files\JuniperSetupClient.INF moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F27237D7-93C8-44C2-AC6E-D6057B9A918F}\ deleted successfully.
Starting removal of ActiveX control {F6ACF75C-C32C-447B-9BEF-46B766368D29}
C:\WINDOWS\Downloaded Program Files\CTPID.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F6ACF75C-C32C-447B-9BEF-46B766368D29}\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter s\FirewallPolicy\DomainProfile\AuthorizedApplications\List\\C:\Program Files\America Online 9.0\waol.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter s\FirewallPolicy\DomainProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter s\FirewallPolicy\DomainProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\ACS\AOLDial.exe deleted successfully.
[Registry - Additional Scans - Safe List]
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^THE FITZMAYERS^Start Menu^Programs^Startup^PowerReg Scheduler.exe\ deleted successfully.
File C:\WINDOWS\pss\owerReg Scheduler.exe not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ctfmon.exe hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\EPSON NX420 Series hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Epson Stylus NX420(Network) hkey=HKCU key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\NeroFilterCheck hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\597615 15.sys\ deleted successfully.
[Files/Folders - Created Within 30 Days]
C:\WINDOWS\System32\CONFIG.TMP deleted successfully.
C:\WINDOWS\003114_.tmp deleted successfully.
[Files/Folders - Modified Within 30 Days]
C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0001\~de1785.tmp deleted successfully.
C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0001\~df394b.tmp deleted successfully.
C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0001\~efe2.tmp deleted successfully.
C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0000\~de1785.tmp deleted successfully.
C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0000\~df394b.tmp deleted successfully.
C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0000\~efe2.tmp deleted successfully.
[Empty Temp Folders]


User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: All Users

User: Default User
->Temp folder emptied: 59964 bytes
->Temporary Internet Files folder emptied: 32902 bytes
->Flash cache emptied: 41 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 128210 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 82054 bytes

User: THE FITZMAYERS
->Temp folder emptied: 8320542 bytes
->Temporary Internet Files folder emptied: 103410568 bytes
->Java cache emptied: 82398706 bytes
->Flash cache emptied: 2718835 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 668517 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 461528 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34318 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 189.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

User: THE FITZMAYERS
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: THE FITZMAYERS
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb

< End of fix log >
OTS by OldTimer - Version 3.1.46.0 fix logfile created on 01072012_111302
Files\Folders moved on Reboot...
C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0002\~df394b.tmp moved successfully.
C:\Documents and Settings\THE FITZMAYERS\Local Settings\Temp\clclean.0001.dir.0002\~efe2.tmp moved successfully.
Registry entries deleted on Reboot...
Attachment Blocked
Attachments in the HJT forum are often designed to solve a specific issue and not meant to be used without instructions specific to your computer. If you want help specific to your computer, please post a HiJackThis Log. If you started this thread, please make sure you are logged in to be able to view attachments.
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,756 posts.
 
Join Date: Aug 2003
07-Jan-2012, 04:42 PM #18
Please copy and paste the HijackThis log and let me know if any problems remain.
fossils's Avatar
fossils fossils is offline
Computer Specs
Junior Member with 18 posts.
THREAD STARTER
 
Join Date: Dec 2011
Experience: Intermediate
07-Jan-2012, 04:57 PM #19
vLogfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:22:17 AM, on 1/7/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17106)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50ST7.EXE
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RP7.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\AGEIA Technologies\TrayIcon.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\DOCUME~1\THEFIT~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\DOCUME~1\THEFIT~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\THE FITZMAYERS\Desktop\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AGEIA PhysX SysTray] C:\Program Files\AGEIA Technologies\TrayIcon.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster Wireless for iTunes\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [CTAPR2] "C:\Program Files\Creative\Sound Blaster Wireless for iTunes\Console Launcher 3\Entertainment Console\CTAPR2.exe" /r
O4 - HKLM\..\Run: [Module Loader] C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe -StartUpRun
O4 - HKLM\..\Run: [Creative KSRun Persistence Module] RunDll32 KSRun.dll,RunDLLEntry
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninst..."ver=10.0.1375
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_srl.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/ca...2.3.10.115.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} (Photo Upload Plugin Class) - http://images3.pnimedia.com/ProductA...eX_Control.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Media Toolbox 6 Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\MT6Licensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: EPSON V5 Service4(04) (EPSON_EB_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50ST7.EXE
O23 - Service: EPSON V3 Service4(04) (EPSON_PM_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RP7.EXE
O23 - Service: Google Update Service (gupdate1c9eb58b3770ff4) (gupdate1c9eb58b3770ff4) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
--
End of file - 13527 bytes
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,756 posts.
 
Join Date: Aug 2003
07-Jan-2012, 05:08 PM #20
Quote:
Originally Posted by Cookiegal View Post
Please copy and paste the HijackThis log and let me know if any problems remain.
fossils's Avatar
fossils fossils is offline
Computer Specs
Junior Member with 18 posts.
THREAD STARTER
 
Join Date: Dec 2011
Experience: Intermediate
07-Jan-2012, 05:30 PM #21
Everything appears to working normally. Thank you very much.
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,756 posts.
 
Join Date: Aug 2003
07-Jan-2012, 08:31 PM #22
Here are some final instructions for you.

Follow these steps to uninstall Combofix and all of its files and components.
  • Click START then RUN
  • Now type ComboFix /uninstall in the runbox and click OK. Note the space between the X and the /uninstall, it needs to be there (the screenshot is just for illustration purposes but the actual command uses the entire word "uninstall" and not just the "u" as shown in the picture).



Now you should turn system restore off to flush out all previous system restore points, then turn it back on and create a new restore point:

To turn off system restore, on the Desktop, right click on My Computer and click on Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a new restore point, click on StartAll ProgramsAccessoriesSystem Tools and then select System Restore.

In the System Restore wizard, select Create a restore point and click the Next button.

Type a name for your new restore point then click on Create.
fossils's Avatar
fossils fossils is offline
Computer Specs
Junior Member with 18 posts.
THREAD STARTER
 
Join Date: Dec 2011
Experience: Intermediate
10-Jan-2012, 10:48 PM #23
I've carried out these steps. The computer seems to be operating much better, including faster web browsing. I do not really know what happened, or what sort of virus(es) I had, but I very much appreciate your help in solving the issues.
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 97,756 posts.
 
Join Date: Aug 2003
10-Jan-2012, 10:55 PM #24
You're welcome.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
google, internet, rootkit, virus

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑