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21-Mar-2012, 08:52 PM
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| Need Help Removing MyStart IncrediBar I am having trouble removing MyStart IncrediBar from my computer. I am not sure how it was installed/how I got infected, but I have been unsuccessful in my attempts to remove it. I tried to remove it via the control panel uninstall, from Firefox add-ons and other browser settings. Despite this, when I type anything in my address bar, it searches on MyStart. I would appreciate any help!!! I have listed below (and attached) the requested log files and my computer information. Thank you! Lindsay Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5 Processor Count: 8 RAM: 8151 Mb Graphics Card: NVIDIA GeForce 310, 512 Mb Hard Drives: C: Total - 938828 MB, Free - 351320 MB; Motherboard: Dell Inc., 0T568R Antivirus: Microsoft Security Essentials, Updated and Enabled Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 6:37:33 PM, on 3/21/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16421) Boot mode: Normal Running processes: C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe C:\Users\Lindsay\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe C:\Program Files (x86)\Pandora\Pandora.exe C:\Program Files (x86)\real\realplayer\Update\realsched.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE C:\Windows\sysWow64\SearchProtocolHost.exe C:\Users\Lindsay\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing) O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe O4 - HKLM\..\Run: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKLM\..\Run: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe" O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [QuickTime Plugin Install] C:\Program Files (x86)\QuickTime\Plugins\DeleteMe1.exe O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe O4 - HKCU\..\Run: [Google Update] "C:\Users\Lindsay\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [googletalk] C:\Users\Lindsay\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user') O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe O4 - Startup: Dropbox.lnk = Lindsay\AppData\Roaming\Dropbox\bin\Dropbox.exe O4 - Startup: Pandora.lnk = C:\Program Files (x86)\Pandora\Pandora.exe O4 - Global Startup: CrashPlan Tray.lnk = C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CrashPlan Backup Service (CrashPlanService) - CrashPlan - C:\Program Files (x86)\CrashPlan\CrashPlanService.exe O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: RosettaStoneDaemon - Rosetta Stone Ltd. - C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe O23 - Service: RoxMediaDB10 - Sonic Solutions - c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: SessionLauncher - Unknown owner - c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 14031 bytes . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31 Run by Lindsay at 18:31:12 on 2012-03-21 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8151.5712 [GMT -6:00] . AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160} SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k RPCSS c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Dell\DellDock\DockLogin.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\nvvsvc.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files (x86)\CrashPlan\CrashPlanService.exe C:\Program Files\Microsoft LifeCam\MSCamS64.exe C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\WUDFHost.exe c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe C:\Program Files\Dell\DellDock\DellDock.exe C:\Users\Lindsay\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe C:\Program Files (x86)\Pandora\Pandora.exe C:\Program Files (x86)\real\realplayer\Update\realsched.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe C:\Windows\system32\conhost.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Windows\System32\jusched.exe C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE C:\Windows\splwow64.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\system32\sppsvc.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uSearch Page = hxxp://www.google.com uStart Page = hxxp://www.google.com/ uSearch Bar = hxxp://www.google.com/ie uDefault_Search_URL = hxxp://www.google.com/ie uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s mWinlogon: Userinit=userinit.exe BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe uRun: [Google Update] "C:\Users\Lindsay\AppData\Local\Google\Update\GoogleUpdate.exe" /c uRun: [googletalk] C:\Users\Lindsay\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart uRun: [AdobeBridge] uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter mRun: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe" mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" mRun: [<NO NAME>] mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [QuickTime Plugin Install] C:\Program Files (x86)\QuickTime\Plugins\DeleteMe1.exe mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" StartupFolder: C:\Users\Lindsay\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup \DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe StartupFolder: C:\Users\Lindsay\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup \Dropbox.lnk - C:\Users\Lindsay\AppData\Roaming\Dropbox\bin\Dropbox.exe StartupFolder: C:\Users\Lindsay\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup \Pandora.lnk - C:\Program Files (x86)\Pandora\Pandora.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CRASHP~1.LNK - C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200 IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab TCP: DhcpNameServer = 75.75.75.75 75.75.76.76 TCP: Interfaces\{01E6F63C-3116-4241-9583-841EFB5A0FF2} : DhcpNameServer = 75.75.75.75 75.75.76.76 Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll BHO-X64: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll BHO-X64: Canon Easy-WebPrint EX BHO - No File BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll BHO-X64: SmartSelect - No File TB-X64: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File EB-X64: {21347690-EC41-4F9A-8887-1F4AEE672439} - No File mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe mRun-x64: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter mRun-x64: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun mRun-x64: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun-x64: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe" mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" mRun-x64: [(Default)] mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun-x64: [QuickTime Plugin Install] C:\Program Files (x86)\QuickTime\Plugins\DeleteMe1.exe mRun-x64: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Lindsay\AppData\Roaming\Mozilla\Firefox\Profiles\9tpe1j66.default\ FF - prefs.js: browser.search.selectedEngine - Google FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig FF - prefs.js: keyword.URL - hxxp://mystart.incredibar.com/mb119/?loc=IB_DS&a=6Oyuw7zRWf&&i=26&search= FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\n prpffbrowserrecordext.dll FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\n prpffbrowserrecordlegacyext.dll FF - component: C:\Users\Lindsay\AppData\Roaming\Mozilla\Firefox\Profiles\9tpe1j66.default\ extensions\zoteroWinWordIntegration@zotero.org\components\zoteroWinWordInte gration.dll FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.0.61118.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npPandoWebInst.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nppl3260.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin7.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprjplug.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpjplug.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchrom ebrowserrecordext.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5 videoshim.dll FF - plugin: C:\Users\Lindsay\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll FF - plugin: C:\Users\Lindsay\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll FF - plugin: C:\Users\Lindsay\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll . ---- FIREFOX POLICIES ---- FF - user.js: extensions.incredibar_i.newTab - false FF - user.js: extensions.incredibar_i.tlbrSrchUrl - hxxp://mystart.Incredibar.com/?a=6Oyuw7zRWf&loc=IB_TB&i=26&search= FF - user.js: extensions.incredibar_i.id - e42650df000000000000a4badbe92965 FF - user.js: extensions.incredibar_i.hardId - e42650df000000000000a4badbe92965 FF - user.js: extensions.incredibar_i.instlDay - 15401 FF - user.js: extensions.incredibar_i.vrsn - 1.5.3.27 FF - user.js: extensions.incredibar_i.vrsni - 1.5.3.27 FF - user.js: extensions.incredibar_i.vrsnTs - 1.5.3.2721:12:37 FF - user.js: extensions.incredibar_i.prtnrId - Incredibar FF - user.js: extensions.incredibar_i.prdct - incredibar FF - user.js: extensions.incredibar_i.aflt - orgnl FF - user.js: extensions.incredibar_i.smplGrp - none FF - user.js: extensions.incredibar_i.tlbrId - base FF - user.js: extensions.incredibar_i.instlRef - FF - user.js: extensions.incredibar_i.dfltLng - FF - user.js: extensions.incredibar_i.excTlbr - false FF - user.js: extensions.incredibar_i.ms_url_id - FF - user.js: extensions.incredibar_i.upn2 - 6Oyuw7zRWf FF - user.js: extensions.incredibar_i.upn2n - 92260992888738503 FF - user.js: extensions.incredibar_i.productid - 26 FF - user.js: extensions.incredibar_i.installerproductid - 26 FF - user.js: extensions.incredibar_i.did - 10606 FF - user.js: extensions.incredibar_i.ppd - 48 . ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?] R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?] R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928] R2 CrashPlanService;CrashPlan Backup Service;C:\Program Files (x86)\CrashPlan\CrashPlanService.exe [2011-3-16 152576] R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648] R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-3-13 13336] R2 RosettaStoneDaemon;RosettaStoneDaemon;C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe [2010-5-17 1615176] R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?] R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?] R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?] R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?] R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\system32\Drivers\nx6000.sys --> C:\Windows\system32\Drivers\nx6000.sys [?] R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?] R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272] R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\Se ssionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?] S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560] S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\system32\DRIVERS\netaapl64.sys --> C:\Windows\system32\DRIVERS\netaapl64.sys [?] S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848] S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] . =============== Created Last 30 ================ . 2012-03-21 09:26:46 8669240 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{F89D098D-CC9E-4546-BE5B-5DAEA7F4699B}\mpengine.dll 2012-03-20 22:14:48 -------- d-----w- C:\Users\Lindsay\AppData\Roaming\Home Designer Suite 8.0 2012-03-20 22:14:36 102400 ----a-w- C:\Windows\SysWow64\tsccvid.dll 2012-03-20 22:08:13 -------- d-----w- C:\Program Files (x86)\Chief Architect Inc 2012-03-20 22:06:45 -------- d-----w- C:\Program Files\Chief Architect Inc 2012-03-15 09:03:55 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe 2012-03-15 09:03:55 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2012-03-15 09:03:55 3913584 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2012-03-15 03:48:22 592824 ----a-w- C:\Program Files (x86)\Mozilla Firefox\gkmedias.dll 2012-03-15 03:48:22 44472 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozglue.dll 2012-03-14 12:25:52 3145728 ----a-w- C:\Windows\System32\win32k.sys 2012-03-14 12:25:50 1544192 ----a-w- C:\Windows\System32\DWrite.dll 2012-03-14 12:25:50 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll 2012-03-14 12:25:17 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe 2012-03-14 12:25:17 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll 2012-03-14 12:25:17 77312 ----a-w- C:\Windows\System32\rdpwsx.dll 2012-03-14 12:25:17 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys 2012-03-14 12:25:17 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys 2012-03-14 12:25:17 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll 2012-03-14 12:25:17 1031680 ----a-w- C:\Windows\System32\rdpcore.dll 2012-03-09 19:28:23 -------- d-----w- C:\Program Files\iTunes 2012-03-09 19:28:23 -------- d-----w- C:\Program Files\iPod 2012-03-02 04:13:32 -------- d-----w- C:\ProgramData\Premium 2012-03-02 04:13:18 -------- d-----w- C:\codec-info 2012-03-02 04:12:09 -------- d-----w- C:\ProgramData\InstallMate 2012-02-28 19:13:42 24416 ----a-r- C:\Windows\System32\AdobePDFUI.dll . ==================== Find3M ==================== . 2012-03-22 00:00:01 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2012-02-29 23:16:42 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll 2012-02-15 18:01:50 52736 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys 2012-02-15 18:01:50 4547944 ----a-w- C:\Windows\System32\usbaaplrc.dll 2012-01-31 12:44:20 279656 ------w- C:\Windows\System32\MpSigStub.exe 2012-01-04 10:44:20 509952 ----a-w- C:\Windows\System32\ntshrui.dll 2012-01-04 08:58:41 442880 ----a-w- C:\Windows\SysWow64\ntshrui.dll 2011-12-30 06:26:08 515584 ----a-w- C:\Windows\System32\timedate.cpl 2011-12-30 05:27:56 478720 ----a-w- C:\Windows\SysWow64\timedate.cpl 2011-12-28 03:59:24 498688 ----a-w- C:\Windows\System32\drivers\afd.sys . ============= FINISH: 18:33:02.79 =============== |
|
23-Mar-2012, 06:26 PM
#2 |
| Hi and welcome to TSG. I am reviewing your logs and will respond with a reply as soon as I can. Please note that all my replies are reviewed by a qualified Analyst before I post. This ensures that you will continue to receive quality expert assistance. Thank you for your patience.
__________________ Regards, Dave. |
|
23-Mar-2012, 06:32 PM
#3 |
| Thanks, Dave! I look forward to your advice! Lindsay |
|
23-Mar-2012, 09:26 PM
#4 |
| Hi Lindsay, My name is Dave and I will be helping you to clean any malware which may be present on your system. Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.
------------------------------------------------------------------------------------------------------ Combofix We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix Please read all the information carefully! You MUST disable your AntiVirus and AntiSpyware applications - please read this thread as a guide. They may otherwise interfere with our tools and interrupt the cleansing process. Please include the log C:\ComboFix.txt in your next reply for further review. Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.
__________________ Regards, Dave. |
|
23-Mar-2012, 10:52 PM
#5 |
| Hi Dave, I followed your instructions exactly and have now copied the log file below. Please let me know what my next steps should be. Again, thanks for your help! Lindsay ComboFix 12-03-22.01 - Lindsay 03/23/2012 20:20:22.1.8 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8151.5546 [GMT -6:00] Running from: c:\users\Lindsay\Desktop\ComboFix.exe AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160} SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\windows\TEMP\jna8002234064244457455.dll . . ((((((((((((((((((((((((( Files Created from 2012-02-24 to 2012-03-24 ))))))))))))))))))))))))))))))) . . 2012-03-24 02:29 . 2012-03-24 02:29 -------- d-----w- c:\users\Default\AppData\Local\temp 2012-03-24 02:29 . 2012-03-24 02:29 -------- d-----w- c:\users\Guest\AppData\Local\temp 2012-03-24 00:12 . 2012-03-14 03:27 8669240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{845DA64D-C0A9-48DA-B533-5B2B72EE4D59}\mpengine.dll 2012-03-22 00:01 . 2012-03-22 00:01 -------- d-----w- c:\program files\Microsoft Silverlight 2012-03-22 00:01 . 2012-03-22 00:01 -------- d-----w- c:\program files (x86)\Microsoft Silverlight 2012-03-20 22:14 . 2012-03-20 22:14 -------- d-----w- c:\users\Lindsay\AppData\Roaming\Home Designer Suite 8.0 2012-03-20 22:14 . 2006-05-01 03:10 102400 ----a-w- c:\windows\SysWow64\tsccvid.dll 2012-03-20 22:08 . 2012-03-20 22:14 -------- d-----w- c:\program files (x86)\Chief Architect Inc 2012-03-20 22:06 . 2012-03-20 22:06 -------- d-----w- c:\program files\Chief Architect Inc 2012-03-15 09:03 . 2011-11-19 15:20 5559152 ----a-w- c:\windows\system32\ntoskrnl.exe 2012-03-15 09:03 . 2011-11-19 14:50 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe 2012-03-15 09:03 . 2011-11-19 14:50 3913584 ----a-w- c:\windows\SysWow64\ntoskrnl.exe 2012-03-15 03:48 . 2012-03-15 03:48 592824 ----a-w- c:\program files (x86)\Mozilla Firefox\gkmedias.dll 2012-03-15 03:48 . 2012-03-15 03:48 44472 ----a-w- c:\program files (x86)\Mozilla Firefox\mozglue.dll 2012-03-14 12:25 . 2012-02-03 04:34 3145728 ----a-w- c:\windows\system32\win32k.sys 2012-03-14 12:25 . 2012-02-10 06:36 1544192 ----a-w- c:\windows\system32\DWrite.dll 2012-03-14 12:25 . 2012-02-10 05:38 1077248 ----a-w- c:\windows\SysWow64\DWrite.dll 2012-03-14 12:25 . 2012-02-17 06:38 1031680 ----a-w- c:\windows\system32\rdpcore.dll 2012-03-14 12:25 . 2012-02-17 05:34 826880 ----a-w- c:\windows\SysWow64\rdpcore.dll 2012-03-14 12:25 . 2012-02-17 04:58 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys 2012-03-14 12:25 . 2012-02-17 04:57 23552 ----a-w- c:\windows\system32\drivers\tdtcp.sys 2012-03-14 12:25 . 2012-01-25 06:38 77312 ----a-w- c:\windows\system32\rdpwsx.dll 2012-03-14 12:25 . 2012-01-25 06:38 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll 2012-03-14 12:25 . 2012-01-25 06:33 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe 2012-03-09 19:28 . 2012-03-09 19:28 -------- d-----w- c:\program files\iTunes 2012-03-09 19:28 . 2012-03-09 19:28 -------- d-----w- c:\program files\iPod 2012-03-02 04:13 . 2012-03-02 04:13 -------- d-----w- c:\programdata\Premium 2012-03-02 04:13 . 2012-03-02 04:13 -------- d-----w- C:\codec-info 2012-03-02 04:12 . 2012-03-02 04:12 449 ----a-w- C:\user.js 2012-03-02 04:12 . 2012-03-02 04:13 -------- d-----w- c:\programdata\InstallMate 2012-02-29 23:17 . 2012-02-29 23:17 -------- d-----w- c:\program files (x86)\Common Files\Java 2012-02-28 19:13 . 2009-08-20 06:50 24416 ----a-r- c:\windows\system32\AdobePDFUI.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-03-22 00:00 . 2011-05-16 07:23 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2012-03-14 03:27 . 2011-06-26 17:53 8669240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2012-02-29 23:16 . 2010-05-05 23:38 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll 2012-02-15 18:01 . 2012-02-15 18:01 52736 ----a-w- c:\windows\system32\drivers\usbaapl64.sys 2012-02-15 18:01 . 2012-02-15 18:01 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll 2012-02-12 18:44 . 2012-02-12 18:44 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{805FCCBB-E8CE-4E79-841A-4BF2691CECF2}\gapaengine.dll 2012-01-31 12:44 . 2011-06-24 18:50 279656 ------w- c:\windows\system32\MpSigStub.exe 2012-01-04 10:44 . 2012-02-17 02:05 509952 ----a-w- c:\windows\system32\ntshrui.dll 2012-01-04 08:58 . 2012-02-17 02:05 442880 ----a-w- c:\windows\SysWow64\ntshrui.dll 2011-12-30 06:26 . 2012-02-17 02:05 515584 ----a-w- c:\windows\system32\timedate.cpl 2011-12-30 05:27 . 2012-02-17 02:05 478720 ----a-w- c:\windows\SysWow64\timedate.cpl 2011-12-28 03:59 . 2012-02-17 02:05 498688 ----a-w- c:\windows\system32\drivers\afd.sys . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\ex plorer\shelliconoverlayidentifiers\DropboxExt1] @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 94208 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\ex plorer\shelliconoverlayidentifiers\DropboxExt2] @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 94208 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\ex plorer\shelliconoverlayidentifiers\DropboxExt3] @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 94208 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Pando Media Booster"="c:\program files (x86)\Pando Networks\Media Booster\PMB.exe" [2010-03-25 2937528] "googletalk"="c:\users\Lindsay\AppData\Roaming\Google\Google Talk\googletalk.exe" [2007-01-01 3739648] "MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ru n] "IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2009-10-02 284696] "ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2009-07-17 237568] "PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520] "BrStsWnd"="c:\program files (x86)\Brownie\BrstsW64.exe" [2008-12-08 1159480] "IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-05-19 136544] "AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-09-27 59240] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712] "LifeCam"="c:\program files (x86)\Microsoft LifeCam\LifeExp.exe" [2010-12-13 135536] "AdobeCS5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-07-23 402432] "SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096] "Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2012-01-04 40376] "Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2012-01-03 640440] "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240] "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888] "QuickTime Plugin Install"="c:\program files (x86)\QuickTime\Plugins\DeleteMe1.exe" [2011-11-05 86016] "TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2011-12-11 296056] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696] "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-07 421736] . c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] . c:\users\Lindsay\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] Dropbox.lnk - c:\users\Lindsay\AppData\Roaming\Dropbox\bin\Dropbox.exe [2012-2-14 24246216] Pandora.lnk - c:\program files (x86)\Pandora\Pandora.exe [2010-8-21 142336] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ CrashPlan Tray.lnk - c:\program files (x86)\CrashPlan\CrashPlanTray.exe [2011-3-16 217088] . c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\syste m] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux5"=wdmaud.drv . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSv c] @="Service" . R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\Se ssionLauncher.exe [x] R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-01 183560] R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x] R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys [x] R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x] R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272] R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848] R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x] R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x] S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928] S2 CrashPlanService;CrashPlan Backup Service;c:\program files (x86)\CrashPlan\CrashPlanService.exe [2011-03-16 152576] S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648] S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-10-02 13336] S2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe [2010-05-17 1615176] S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x] S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x] S3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x] S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\Drivers\nx6000.sys [x] S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x] . . --- Other Services/Drivers In Memory --- . *NewlyCreated* - WS2IFSL . Contents of the 'Scheduled Tasks' folder . 2012-03-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-524176780-3034789882-3848740458-1000Core.job - c:\users\Lindsay\AppData\Local\Google\Update\GoogleUpdate.exe [2010-03-26 17:27] . 2012-03-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-524176780-3034789882-3848740458-1000UA.job - c:\users\Lindsay\AppData\Local\Google\Update\GoogleUpdate.exe [2010-03-26 17:27] . 2012-03-08 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job - c:\program files\Dell Support Center\uaclauncher.exe [2012-02-07 23:32] . 2012-03-24 c:\windows\Tasks\SystemToolsDailyTest.job - c:\program files\Dell Support Center\uaclauncher.exe [2012-02-07 23:32] . . --------- x86-64 ----------- . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\DropboxExt1] @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 97792 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\DropboxExt2] @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 97792 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\DropboxExt3] @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 97792 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\DropboxExt4] @="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 97792 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-10-07 8158240] "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-07-26 2184520] "CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-03-17 767312] "AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-03-06 500208] "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "LoadAppInit_DLLs"=0x0 . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.google.com/ uDefault_Search_URL = hxxp://www.google.com/ie mLocal Page = c:\windows\SysWOW64\blank.htm uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000 TCP: DhcpNameServer = 75.75.75.75 75.75.76.76 FF - ProfilePath - c:\users\Lindsay\AppData\Roaming\Mozilla\Firefox\Profiles\9tpe1j66.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig FF - prefs.js: keyword.URL - hxxp://mystart.incredibar.com/mb119/?loc=IB_DS&a=6Oyuw7zRWf&&i=26&search= FF - user.js: extensions.incredibar_i.newTab - false FF - user.js: extensions.incredibar_i.tlbrSrchUrl - hxxp://mystart.Incredibar.com/?a=6Oyuw7zRWf&loc=IB_TB&i=26&search= FF - user.js: extensions.incredibar_i.id - e42650df000000000000a4badbe92965 FF - user.js: extensions.incredibar_i.hardId - e42650df000000000000a4badbe92965 FF - user.js: extensions.incredibar_i.instlDay - 15401 FF - user.js: extensions.incredibar_i.vrsn - 1.5.3.27 FF - user.js: extensions.incredibar_i.vrsni - 1.5.3.27 FF - user.js: extensions.incredibar_i.vrsnTs - 1.5.3.2721:12 FF - user.js: extensions.incredibar_i.prtnrId - Incredibar FF - user.js: extensions.incredibar_i.prdct - incredibar FF - user.js: extensions.incredibar_i.aflt - orgnl FF - user.js: extensions.incredibar_i.smplGrp - none FF - user.js: extensions.incredibar_i.tlbrId - base FF - user.js: extensions.incredibar_i.instlRef - FF - user.js: extensions.incredibar_i.dfltLng - FF - user.js: extensions.incredibar_i.excTlbr - false FF - user.js: extensions.incredibar_i.ms_url_id - FF - user.js: extensions.incredibar_i.upn2 - 6Oyuw7zRWf FF - user.js: extensions.incredibar_i.upn2n - 92260992888738503 FF - user.js: extensions.incredibar_i.productid - 26 FF - user.js: extensions.incredibar_i.installerproductid - 26 FF - user.js: extensions.incredibar_i.did - 10606 FF - user.js: extensions.incredibar_i.ppd - 48 . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKCU-Run-AdobeBridge - (no file) Wow6432Node-HKLM-Run-DellSupportCenter - c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe Toolbar-Locked - (no file) WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file) AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10g_Ac tiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10g_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10g.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.10" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10g.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10g.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10g.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}] @Denied: (A 2) (Everyone) @="IFlashBroker4" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee] "SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00, 79, 00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00, \ . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . ------------------------ Other Running Processes ------------------------ . c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE . ************************************************************************** . Completion time: 2012-03-23 20:39:33 - machine was rebooted ComboFix-quarantined-files.txt 2012-03-24 02:39 . Pre-Run: 403,203,227,648 bytes free Post-Run: 405,342,539,776 bytes free . - - End Of File - - 626F2E3C18066E7A6757FFA756423C55 |
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24-Mar-2012, 10:50 PM
#6 |
| Hi Lindsay, Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below. 1. Close any open browsers. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. 3. Open notepad and copy/paste the text in the box below into it: Code: DDS:: uLocal Page = c:\windows\system32\blank.htm mLocal Page = c:\windows\SysWOW64\blank.htm Firefox:: FF - ProfilePath - c:\users\Lindsay\AppData\Roaming\Mozilla\Firefox\Profiles\9tpe1j66.default\ FF - prefs.js: keyword.URL - hxxp://mystart.incredibar.com/mb119/?lo ... 26&search= FF - user.js: extensions.incredibar_i.newTab - false FF - user.js: extensions.incredibar_i.tlbrSrchUrl - hxxp://mystart.Incredibar.com/?a=6Oyuw7 ... 26&search= FF - user.js: extensions.incredibar_i.id - e42650df000000000000a4badbe92965 FF - user.js: extensions.incredibar_i.hardId - e42650df000000000000a4badbe92965 FF - user.js: extensions.incredibar_i.instlDay - 15401 FF - user.js: extensions.incredibar_i.vrsn - 1.5.3.27 FF - user.js: extensions.incredibar_i.vrsni - 1.5.3.27 FF - user.js: extensions.incredibar_i.vrsnTs - 1.5.3.2721:12 FF - user.js: extensions.incredibar_i.prtnrId - Incredibar FF - user.js: extensions.incredibar_i.prdct - incredibar FF - user.js: extensions.incredibar_i.aflt - orgnl FF - user.js: extensions.incredibar_i.smplGrp - none FF - user.js: extensions.incredibar_i.tlbrId - base FF - user.js: extensions.incredibar_i.instlRef - FF - user.js: extensions.incredibar_i.dfltLng - FF - user.js: extensions.incredibar_i.excTlbr - false FF - user.js: extensions.incredibar_i.ms_url_id - FF - user.js: extensions.incredibar_i.upn2 - 6Oyuw7zRWf FF - user.js: extensions.incredibar_i.upn2n - 92260992888738503 FF - user.js: extensions.incredibar_i.productid - 26 FF - user.js: extensions.incredibar_i.installerproductid - 26 FF - user.js: extensions.incredibar_i.did - 10606 FF - user.js: extensions.incredibar_i.ppd - 48 ![]() Refering to the picture above, drag CFScript into ComboFix.exe If you receive a prompt saying there is an updated version of ComboFix available, please allow it to update. Do not mouseclick combofix's window whilst it's running. This may cause it to stall. When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply. Please let me know how the system is running aferwards.
__________________ Regards, Dave. |
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25-Mar-2012, 12:48 AM
#7 |
| Hi Dave, Again, I followed your instructions and copied the log file below. Great news! I believe my problem with the virus is solved! Does my log file look clean? Thanks again for your help! Lindsay ComboFix 12-03-22.01 - Lindsay 03/24/2012 22:21:41.2.8 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8151.5940 [GMT -6:00] Running from: c:\users\Lindsay\Desktop\ComboFix.exe Command switches used :: c:\users\Lindsay\Desktop\CFScript.txt AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160} SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\windows\TEMP\jna7363529080795729501.dll . . ((((((((((((((((((((((((( Files Created from 2012-02-25 to 2012-03-25 ))))))))))))))))))))))))))))))) . . 2012-03-25 04:30 . 2012-03-25 04:30 -------- d-----w- c:\users\Guest\AppData\Local\temp 2012-03-25 04:30 . 2012-03-25 04:30 -------- d-----w- c:\users\Default\AppData\Local\temp 2012-03-24 02:48 . 2012-03-14 03:27 8669240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{56FBE1DE-25DB-4CB3-934C-2462F784B339}\mpengine.dll 2012-03-22 00:01 . 2012-03-22 00:01 -------- d-----w- c:\program files\Microsoft Silverlight 2012-03-22 00:01 . 2012-03-22 00:01 -------- d-----w- c:\program files (x86)\Microsoft Silverlight 2012-03-20 22:14 . 2012-03-20 22:14 -------- d-----w- c:\users\Lindsay\AppData\Roaming\Home Designer Suite 8.0 2012-03-20 22:14 . 2006-05-01 03:10 102400 ----a-w- c:\windows\SysWow64\tsccvid.dll 2012-03-20 22:08 . 2012-03-20 22:14 -------- d-----w- c:\program files (x86)\Chief Architect Inc 2012-03-20 22:06 . 2012-03-20 22:06 -------- d-----w- c:\program files\Chief Architect Inc 2012-03-15 09:03 . 2011-11-19 15:20 5559152 ----a-w- c:\windows\system32\ntoskrnl.exe 2012-03-15 09:03 . 2011-11-19 14:50 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe 2012-03-15 09:03 . 2011-11-19 14:50 3913584 ----a-w- c:\windows\SysWow64\ntoskrnl.exe 2012-03-15 03:48 . 2012-03-15 03:48 592824 ----a-w- c:\program files (x86)\Mozilla Firefox\gkmedias.dll 2012-03-15 03:48 . 2012-03-15 03:48 44472 ----a-w- c:\program files (x86)\Mozilla Firefox\mozglue.dll 2012-03-14 12:25 . 2012-02-03 04:34 3145728 ----a-w- c:\windows\system32\win32k.sys 2012-03-14 12:25 . 2012-02-10 06:36 1544192 ----a-w- c:\windows\system32\DWrite.dll 2012-03-14 12:25 . 2012-02-10 05:38 1077248 ----a-w- c:\windows\SysWow64\DWrite.dll 2012-03-14 12:25 . 2012-02-17 06:38 1031680 ----a-w- c:\windows\system32\rdpcore.dll 2012-03-14 12:25 . 2012-02-17 05:34 826880 ----a-w- c:\windows\SysWow64\rdpcore.dll 2012-03-14 12:25 . 2012-02-17 04:58 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys 2012-03-14 12:25 . 2012-02-17 04:57 23552 ----a-w- c:\windows\system32\drivers\tdtcp.sys 2012-03-14 12:25 . 2012-01-25 06:38 77312 ----a-w- c:\windows\system32\rdpwsx.dll 2012-03-14 12:25 . 2012-01-25 06:38 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll 2012-03-14 12:25 . 2012-01-25 06:33 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe 2012-03-09 19:28 . 2012-03-09 19:28 -------- d-----w- c:\program files\iTunes 2012-03-09 19:28 . 2012-03-09 19:28 -------- d-----w- c:\program files\iPod 2012-03-02 04:13 . 2012-03-02 04:13 -------- d-----w- c:\programdata\Premium 2012-03-02 04:13 . 2012-03-02 04:13 -------- d-----w- C:\codec-info 2012-03-02 04:12 . 2012-03-02 04:12 449 ----a-w- C:\user.js 2012-03-02 04:12 . 2012-03-02 04:13 -------- d-----w- c:\programdata\InstallMate 2012-02-29 23:17 . 2012-02-29 23:17 -------- d-----w- c:\program files (x86)\Common Files\Java 2012-02-28 19:13 . 2009-08-20 06:50 24416 ----a-r- c:\windows\system32\AdobePDFUI.dll . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-03-22 00:00 . 2011-05-16 07:23 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2012-03-14 03:27 . 2011-06-26 17:53 8669240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2012-02-29 23:16 . 2010-05-05 23:38 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll 2012-02-15 18:01 . 2012-02-15 18:01 52736 ----a-w- c:\windows\system32\drivers\usbaapl64.sys 2012-02-15 18:01 . 2012-02-15 18:01 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll 2012-02-12 18:44 . 2012-02-12 18:44 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{805FCCBB-E8CE-4E79-841A-4BF2691CECF2}\gapaengine.dll 2012-01-31 12:44 . 2011-06-24 18:50 279656 ------w- c:\windows\system32\MpSigStub.exe 2012-01-04 10:44 . 2012-02-17 02:05 509952 ----a-w- c:\windows\system32\ntshrui.dll 2012-01-04 08:58 . 2012-02-17 02:05 442880 ----a-w- c:\windows\SysWow64\ntshrui.dll 2011-12-30 06:26 . 2012-02-17 02:05 515584 ----a-w- c:\windows\system32\timedate.cpl 2011-12-30 05:27 . 2012-02-17 02:05 478720 ----a-w- c:\windows\SysWow64\timedate.cpl 2011-12-28 03:59 . 2012-02-17 02:05 498688 ----a-w- c:\windows\system32\drivers\afd.sys . . ((((((((((((((((((((((((((((( SnapShot@2012-03-24_02.31.23 ))))))))))))))))))))))))))))))))))))))))) . - 2012-03-24 02:31 . 2012-03-24 02:31 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat + 2012-03-25 04:31 . 2012-03-25 04:31 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat - 2012-03-24 02:31 . 2012-03-24 02:31 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat + 2012-03-25 04:31 . 2012-03-25 04:31 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat + 2009-07-14 05:01 . 2012-03-25 04:30 531356 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat - 2009-07-14 05:01 . 2012-03-24 02:30 531356 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat + 2010-03-28 04:23 . 2012-03-24 17:29 2221888 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat - 2010-03-28 04:23 . 2012-03-24 02:30 2221888 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat + 2010-05-25 05:59 . 2012-03-25 04:30 13543388 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-524176780-3034789882-3848740458-1000-8192.dat - 2010-05-25 05:59 . 2012-03-24 02:30 13543388 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-524176780-3034789882-3848740458-1000-8192.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\ex plorer\shelliconoverlayidentifiers\DropboxExt1] @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 94208 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\ex plorer\shelliconoverlayidentifiers\DropboxExt2] @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 94208 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\ex plorer\shelliconoverlayidentifiers\DropboxExt3] @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 94208 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Pando Media Booster"="c:\program files (x86)\Pando Networks\Media Booster\PMB.exe" [2010-03-25 2937528] "googletalk"="c:\users\Lindsay\AppData\Roaming\Google\Google Talk\googletalk.exe" [2007-01-01 3739648] "MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ru n] "IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2009-10-02 284696] "ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2009-07-17 237568] "PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520] "BrStsWnd"="c:\program files (x86)\Brownie\BrstsW64.exe" [2008-12-08 1159480] "IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-05-19 136544] "AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-09-27 59240] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712] "LifeCam"="c:\program files (x86)\Microsoft LifeCam\LifeExp.exe" [2010-12-13 135536] "AdobeCS5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-07-23 402432] "SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096] "Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2012-01-04 40376] "Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2012-01-03 640440] "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240] "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888] "QuickTime Plugin Install"="c:\program files (x86)\QuickTime\Plugins\DeleteMe1.exe" [2011-11-05 86016] "TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2011-12-11 296056] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696] "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-07 421736] . c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] . c:\users\Lindsay\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] Dropbox.lnk - c:\users\Lindsay\AppData\Roaming\Dropbox\bin\Dropbox.exe [2012-2-14 24246216] Pandora.lnk - c:\program files (x86)\Pandora\Pandora.exe [2010-8-21 142336] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ CrashPlan Tray.lnk - c:\program files (x86)\CrashPlan\CrashPlanTray.exe [2011-3-16 217088] . c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\syste m] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "aux5"=wdmaud.drv . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSv c] @="Service" . R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576] R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\Se ssionLauncher.exe [x] R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-01 183560] R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x] R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys [x] R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x] R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272] R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848] R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x] R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x] S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928] S2 CrashPlanService;CrashPlan Backup Service;c:\program files (x86)\CrashPlan\CrashPlanService.exe [2011-03-16 152576] S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648] S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-10-02 13336] S2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe [2010-05-17 1615176] S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x] S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x] S3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x] S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\Drivers\nx6000.sys [x] S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x] . . Contents of the 'Scheduled Tasks' folder . 2012-03-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-524176780-3034789882-3848740458-1000Core.job - c:\users\Lindsay\AppData\Local\Google\Update\GoogleUpdate.exe [2010-03-26 17:27] . 2012-03-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-524176780-3034789882-3848740458-1000UA.job - c:\users\Lindsay\AppData\Local\Google\Update\GoogleUpdate.exe [2010-03-26 17:27] . 2012-03-08 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job - c:\program files\Dell Support Center\uaclauncher.exe [2012-02-07 23:32] . 2012-03-24 c:\windows\Tasks\SystemToolsDailyTest.job - c:\program files\Dell Support Center\uaclauncher.exe [2012-02-07 23:32] . . --------- x86-64 ----------- . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\DropboxExt1] @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 97792 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\DropboxExt2] @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 97792 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\DropboxExt3] @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 97792 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\DropboxExt4] @="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}" [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}] 2011-02-18 05:12 97792 ----a-w- c:\users\Lindsay\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-10-07 8158240] "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-07-26 2184520] "CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-03-17 767312] "AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-03-06 500208] "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736] . ------- Supplementary Scan ------- . uLocal Page = %SystemRoot%\system32\blank.htm uStart Page = hxxp://www.google.com/ uDefault_Search_URL = hxxp://www.google.com/ie mLocal Page = %SystemRoot%\system32\blank.htm uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000 TCP: DhcpNameServer = 75.75.75.75 75.75.76.76 FF - ProfilePath - c:\users\Lindsay\AppData\Roaming\Mozilla\Firefox\Profiles\9tpe1j66.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file) . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10g_Ac tiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10g_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10g.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.10" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10g.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10g.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10g.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}] @Denied: (A 2) (Everyone) @="IFlashBroker4" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee] "SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00, 79, 00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00, \ . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . ------------------------ Other Running Processes ------------------------ . c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE . ************************************************************************** . Completion time: 2012-03-24 22:39:24 - machine was rebooted ComboFix-quarantined-files.txt 2012-03-25 04:39 ComboFix2.txt 2012-03-24 02:39 . Pre-Run: 401,400,877,056 bytes free Post-Run: 401,058,639,872 bytes free . - - End Of File - - DA0F821BFDDBD91EE76CFFDC8CC52EC4 |
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25-Mar-2012, 10:23 PM
#8 | ||
| Hi Lindsay, Quote:
![]() Quote:
One more scan to be sure theres nothing lurking. Go here to run an online scannner from ESET.
------------------------------------------------------------- And a check to make sure your software is up to date. Download Security Check by screen317 from here or here.
__________________ Regards, Dave. |
|
28-Mar-2012, 02:34 PM
#9 |
| Hi, do you still require assistance? If you do not reply within 24 hours I will have to unsubscribe from this thread and wont be notified about any new replies. |
|
28-Mar-2012, 04:08 PM
#10 |
| Hi Dave, Here are the results of your most recent instructions! Thanks! lindsay ESETSmartInstaller@High as CAB hook log: OnlineScanner64.ocx - registred OK OnlineScanner.ocx - registred OK esets_scanner_update returned -1 esets_gle=53251 Results of screen317's Security Check version 0.99.32 Windows 7 x64 (UAC is enabled) Internet Explorer 9 `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Enabled! ESET Online Scanner v3 WMI entry may not exist for antivirus; attempting automatic update. ``````````````````````````````` Anti-malware/Other Utilities Check: Java(TM) 6 Update 31 Adobe Reader 9 Adobe Reader out of date! Mozilla Firefox (4.0b7.) ```````````````````````````````` Process Check: objlist.exe by Laurent Windows Defender MSMpEng.exe Microsoft Security Essentials msseces.exe ESET ESET Online Scanner OnlineCmdLineScanner.exe Microsoft Security Client Antimalware MsMpEng.exe ``````````End of Log```````````` |
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28-Mar-2012, 07:14 PM
#11 |
| Also: when I click on the "List of found threats" in ESET Online Scanner. I get the following: TARGET: C:\Users\Lindsay\Downloads\SoftonicDownloader_for_quickbooks-simple-start.exe THREAT: a variant of Win32/SoftonicDownloader.A application |
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28-Mar-2012, 09:57 PM
#12 |
| Hi Lindsay, Eset can behave a little strangely at times. See if the log has been saved here, C:\Program Files\EsetOnlineScanner\log.txt Obviously it detected something but if theres more to the log than you posted, it would be better if I could see it. Post back whatever you find please. --------------------------------------------------------------------------------------------------- Your Adobe Reader is out of date. Older versions have vulnerabilities that malware can use to infect your system. Adobe Reader is a large program and if you prefer a smaller program you can get Foxit 2.0 here. There is a newer version of Adobe Reader available.
When the installation is complete go to Add/Remove Programs and uninstall all previous versions.
__________________ Regards, Dave. |
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29-Mar-2012, 07:20 PM
#13 |
| Hi Dave, I re-ran ESET and this time got a more complete log file. It is shown below. I tried to update Acrobat Reader but it says it is already up to date. I have attached a screen shot with my "add/remove programs" because I can't find an older version of the reader. Let me know what you think. Thanks! Lindsay ESETSmartInstaller@High as CAB hook log: OnlineScanner64.ocx - registred OK OnlineScanner.ocx - registred OK esets_scanner_update returned -1 esets_gle=53251 # version=7 # iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330) # OnlineScanner.ocx=1.0.0.6583 # api_version=3.0.2 # EOSSerial=ab247a0c0372c84e8acf9d1541c0be4a # end=finished # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2012-03-29 06:29:36 # local_time=2012-03-29 12:29:36 (-0700, Mountain Daylight Time) # country="United States" # lang=9 # osver=6.1.7601 NT Service Pack 1 # compatibility_mode=5893 16776574 66 85 30071184 84531315 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=816588 # found=2 # cleaned=0 # scan_time=14711 C:\Users\Lindsay\Downloads\Codec-C.exe Win32/InstallMate application (unable to clean) 00000000000000000000000000000000 I C:\Users\Lindsay\Downloads\SoftonicDownloader_for_quickbooks-simple-start.exe a variant of Win32/SoftonicDownloader.A application (unable to clean) 00000000000000000000000000000000 I Results of screen317's Security Check version 0.99.32 Windows 7 x64 (UAC is enabled) Internet Explorer 9 `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Enabled! ESET Online Scanner v3 WMI entry may not exist for antivirus; attempting automatic update. ``````````````````````````````` Anti-malware/Other Utilities Check: Java(TM) 6 Update 31 Adobe Reader 9 Adobe Reader out of date! Mozilla Firefox (4.0b7.) ```````````````````````````````` Process Check: objlist.exe by Laurent Windows Defender MSMpEng.exe Microsoft Security Essentials msseces.exe Microsoft Security Client Antimalware MsMpEng.exe ``````````End of Log```````````` |
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31-Mar-2012, 11:55 AM
#14 |
| Hi Lindsay, Your method of posting a screenshot didn't quite work out but no matter, I figured out how to view them and you're quite right, as far as I can see, SecurityCheck seems to have detected Adobe Acrobat 9 as Adobe Reader. Maybe a glitch in the scanner. Lets see what we can find out about these 2 files that Eset has flagged. Please go to: VirusTotal
Repeat the above steps for the following file. C:\Users\Lindsay\Downloads\SoftonicDownloader_for_quickbooks-simple-start.exe If VirusTotal is busy you can have them scanned at Jotti's malware scan. Simply use the browse button to navigate to the suspect files. --------------------------------------------------------------------- Something I forgot to mention. GoToAssist 8.0.0.514 - This kind of software is designed to enable a remote connection to your PC from another. They are often installed without the users knowledge by malware. If you didn't install it intentionally I would advise you to remove it via Control Panel >> Programs and Features >> Uninstall a Program.
__________________ Regards, Dave. |
|
02-Apr-2012, 06:36 PM
#15 |
| Hi, do you still require assistance? If you do not reply within 24 hours I will have to unsubscribe from this thread and wont be notified about any new replies. |
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