[GhastlyGhoul]

Originally Posted by flavallee

Personally, I would get rid of
Norton Internet Security
then download and save and run
Norton Removal Tool 2012.0.5.15
to find and remove its leftover "debris", then download and save and install
Microsoft Security Essentials 4.0.1526.0
to replace it, but that's your choice.

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Yeah, Is Security Essentials better, and what is the reason for it being better

[GhastlyGhoul]

Is there anything else I can do? My mouse still flickers whenever I click a link or use the back button, is it possible a virus could cause this? Norton is getting stuck on this file :\ATI\Support\11-8_vista64_win7_64_dd_ccc_ocf\Packages\Drivers|WDM\HDMICE\LH64a\AtihdLH6.inf
and then after it gets stuck it wont open again, untill I go to the support website and run norton power eraser

Edit: I havent ran power eraser yet

[flavallee]

Originally Posted by GhastlyGhoul

Yeah, Is Security Essentials better, and what is the reason for it being better

It's not bloated and problematic and system-hungry like Norton, and it's more user-friendly.

Originally Posted by GhastlyGhoul

Is there anything else I can do? My mouse still flickers whenever I click a link or use the back button, is it possible a virus could cause this?

I seriously doubt your mouse flickering is infection-related.

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[GhastlyGhoul]

Oh, okay, do you know what could cause it, and do you have any idea what that file is?

About the Norton IS2012 thing, I think Norton has come along way with the amount of system usage and there are 50 days left on the subscription, then Ill think about switching.

Thanks for the quick assistance Flavallee, it was very helpful.

[GhastlyGhoul]

Something is still wrong......

[GhastlyGhoul]

I tried a system restore to see if that worked but it didnt do anything, so I went to undo it, and it said it cant extract C:\ error 0x8000ffff and I cant undo the restore

[flavallee]

The C:\ATI\Support\ - - - file that you referred to at the beginning of your thread is associated with the ATI graphic device in your computer.

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Relying on and using System Restore every time you have some "hiccup" with your computer is not a good thing to do and can make the issues even worse.

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