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Solved: Possible virus interfering with internet connection


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picas723 picas723 is offline
Computer Specs
Member with 12 posts.
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Join Date: Jun 2012
Experience: Beginner
03-Jul-2012, 01:26 PM #1
Possible virus interfering with internet connection
First of all, I apologize if this is out of place but a few friends and my dad truly believe that I have a virus somewhere in my computer that is slowing my connection to the internet.

Quote:
Hello, new poster here as my dad sent me here. My computer setup can be seen below and I have never had an issue with my internet or my internet speed. When I began moving it from house to house, I had to use an old netgear wireless adapter (Netgear WG111T) and I had to install custom drivers as they were not supported in Win7. I never had a problem with this adapter other than when I was streaming or downloading something, in which it would kick me off after 10 or so minutes. The speed was normal but I was essentially DC'd.

After some time and some frustration, I decided to show my dad what I was talking about and when I connected my computer directly to the router, the download rate was still comparably lower than it used to be. We ran a speed test and it was cut in half. When my dad ran a speed test from his computer (while my computer was still on) and it was the speed it was supposed to be.

Now, I'm using a Belkin wireless adapter N300 and if I load up a game like Diablo I hit unplayable ping.

I ran MalwareBytes in safemode and found nothing. Outside of that, I'm not going to do anything else without knowing as to not mess up the situation any further. Any assistance would be appreciated!

edit: the other wireless devices in the home work. They consist of 4 smartphones, 3 laptops and 3 iPads. Not all on at the same time, but all receive wireless signal.

editx2: if i hop on World of Warcraft or Diablo, my home ping is 300 and my world ping is 200 on my desktop. But if I hop on my laptop, its 78 and 79 respectively. Don't know if that helps or not.

editx3: I just hit a 20 second delay ingame of over 20000 ping before I was booted
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:21:36 AM, on 7/3/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16912)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Webroot\Washer\wwDisp.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Users\Windows7\AppData\Local\Google\Update\1.3.21.111\GoogleCrashHandler .exe
C:\Users\Windows7\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\NETGEAR\WG111T\wlan111t.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Xfire\Xfire.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files (x86)\Megaupload\Mega Manager\MegaIEMn.dll
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files (x86)\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Windows7\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU\..\Run: [Spotify] "C:\Users\Windows7\AppData\Roaming\Spotify\spotify.exe" /uri spotify:autostart
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Windows7\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\Washer\WasherSvc.exe

--
End of file - 9330 bytes

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 64 bit
Processor: AMD Phenom(tm) II X3 720 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 3
RAM: 6142 Mb
Graphics Card: AMD Radeon HD 6700 Series, 1024 Mb
Hard Drives: C: Total - 381551 MB, Free - 191251 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA790X-UD4P
Antivirus: None
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picas723 picas723 is offline
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Member with 12 posts.
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Join Date: Jun 2012
Experience: Beginner
05-Jul-2012, 03:00 PM #2
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picas723 picas723 is offline
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Join Date: Jun 2012
Experience: Beginner
06-Jul-2012, 02:40 PM #3
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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Trusted Advisor with 58,438 posts.
 
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
06-Jul-2012, 03:19 PM #4
Read the topmost "sticky" in this section and submit the required logs and information.

Why hasn't Windows 7 been upgraded to SP1?

Why is there no full-time antivirus program installed and running?

-------------------------------------------------------------
picas723's Avatar
picas723 picas723 is offline
Computer Specs
Member with 12 posts.
THREAD STARTER
 
Join Date: Jun 2012
Experience: Beginner
06-Jul-2012, 04:22 PM #5
My bad, i thought that I only needed the one log.


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Windows7 at 13:00:56 on 2012-07-06
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.6142.2913 [GMT -7:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files (x86)\Webroot\Washer\wwDisp.exe
C:\Users\Windows7\AppData\Local\Google\Update\1.3.21.111\GoogleCrashHandler .exe
C:\Users\Windows7\AppData\Local\Google\Update\1.3.21.111\GoogleCrashHandler 64.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Webroot\Washer\WasherSvc.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Users\Windows7\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\NETGEAR\WG111T\wlan111t.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Raxco\PerfectDisk\PDAgentS1.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Xfire\Xfire.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Xfire\xfire64.exe
C:\Program Files (x86)\Xfire\xfire64.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\Desktop\league of legends\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe
C:\Users\Windows7\Desktop\league of legends\Riot Games\League of Legends\RADS\projects\lol_launcher\releases\0.0.0.71\deploy\LoLLauncher.exe
C:\Users\Windows7\Desktop\league of legends\Riot Games\League of Legends\RADS\projects\lol_air_client\releases\0.0.0.158\deploy\LolClient.ex e
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\Windows7\Desktop\league of legends\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases\0.0.0.162\deploy\League of Legends.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: IeMonitorBho Class: {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files (x86)\Megaupload\Mega Manager\MegaIEMn.dll
uRun: [Window Washer] C:\Program Files (x86)\Webroot\Washer\wwDisp.exe
uRun: [Google Update] "C:\Users\Windows7\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [Spotify Web Helper] "C:\Users\Windows7\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun: [RegistryMechanic]
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\NETGEA~1.LNK - C:\Program Files (x86)\NETGEAR\WG111T\wlan111t.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{4F46F2F1-1F50-49DE-BCD7-64BD3ADCE88D} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{B459F65B-3CE3-4368-BBAA-7A2510696E4C} : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{D120AFA4-C65C-4DD1-BC4D-D8380DC57B5B} : DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: IeMonitorBho Class: {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files (x86)\Megaupload\Mega Manager\MegaIEMn.dll
BHO-X64: MegaIEMn - No File
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun-x64: [RegistryMechanic]
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-4-15 654408]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-6-19 3048136]
R2 wwEngineSvc;Window Washer Engine;C:\Program Files (x86)\Webroot\Washer\WasherSvc.exe [2011-12-24 598856]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;C:\Windows\system32\DRIVERS\RTL81 92su.sys --> C:\Windows\system32\DRIVERS\RTL8192su.sys [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-6-14 160944]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-13 257224]
S3 athrusb;Netgear WG111T modded device driver;C:\Windows\system32\DRIVERS\athrxusb.sys --> C:\Windows\system32\DRIVERS\athrxusb.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
.
=============== Created Last 30 ================
.
2012-06-30 18:10:25 -------- d-----w- C:\Program Files\CCleaner
2012-06-30 04:25:38 106496 ----a-w- C:\_ctypes.pyd
2012-06-30 04:25:37 867840 ----a-w- C:\tcl85.dll
2012-06-30 04:25:37 76800 ----a-w- C:\bz2.pyd
2012-06-30 04:25:37 688128 ----a-w- C:\unicodedata.pyd
2012-06-30 04:25:37 30208 ----a-w- C:\_tkinter.pyd
2012-06-30 04:25:37 287232 ----a-w- C:\_hashlib.pyd
2012-06-30 04:25:37 2246423 ----a-w- C:\Leatrix_Latency_Fix_3.00.exe
2012-06-30 04:25:37 2206720 ----a-w- C:\python27.dll
2012-06-30 04:25:37 1320448 ----a-w- C:\tk85.dll
2012-06-30 04:25:37 11776 ----a-w- C:\select.pyd
2012-06-30 04:25:37 -------- d-----w- C:\tcl
2012-06-29 23:58:02 -------- d-----w- C:\Program Files (x86)\Belkin
2012-06-29 23:57:33 -------- d-----w- C:\Windows\{26F3D17D-4FF9-46D5-9255-A1F9FF6BD7E4}
.
==================== Find3M ====================
.
2012-06-29 19:44:55 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-29 19:44:55 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-05-05 01:39:41 8769696 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-05-03 02:54:46 42392 ----a-w- C:\Windows\SysWow64\xfcodec.dll
2012-05-03 02:54:46 28056 ----a-w- C:\Windows\System32\xfcodec64.dll
2012-04-19 03:56:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2012-04-19 03:56:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
.
============= FINISH: 13:01:23.89 ===============
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picas723 picas723 is offline
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06-Jul-2012, 04:24 PM #6
Quote:
Originally Posted by flavallee View Post
Read the topmost "sticky" in this section and submit the required logs and information.

Why hasn't Windows 7 been upgraded to SP1?

Why is there no full-time antivirus program installed and running?

-------------------------------------------------------------
I'm not sure why Win7 isn't updated. I didn't ask when I had it installed.

And as for no full-time antivirus program, I thought Malwarebytes was OK but I think i'll go back to AVG or Avast unless you have a better recommendation.
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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06-Jul-2012, 04:39 PM #7
Quote:
Originally Posted by picas723 View Post
I'm not sure why Win7 isn't updated. I didn't ask when I had it installed.
The SP1 upgrade was released by Microsoft over a year ago.

Have you been installing the important/recommended updates that Microsoft releases on a regular basis?

Windows Update should've alerted you to the SP1 upgrade and should be alerting you to the regularly-released updates.

Quote:
Originally Posted by picas723 View Post
And as for no full-time antivirus program, I thought Malwarebytes was OK but I think i'll go back to AVG or Avast unless you have a better recommendation.
Install and use

Microsoft Security Essentials 4.0.1526.0

Malwarebytes Anti-Malware 1.61.0.1400

SUPERAntiSpyware 5.5.0.1106

They're all free and very user-friendly and well-recommended here.

MSE will run in the background and monitor your computer and do its job.

Start MBAM and SAS once a week, then update their definition files, then run a quick scan with them, then select and remove everything they find.

------------------------------------------------------

Do not install and use AVG 2012 or Avast 7.0.

------------------------------------------------------

Last edited by flavallee; 06-Jul-2012 at 04:48 PM..
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picas723 picas723 is offline
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06-Jul-2012, 05:01 PM #8
Quote:
Originally Posted by flavallee View Post
The SP1 upgrade was released by Microsoft over a year ago.

Have you been installing the important/recommended updates that Microsoft releases on a regular basis?

Windows Update should've alerted you to the SP1 upgrade and should be alerting you to the regularly-released updates.



Install and use

Microsoft Security Essentials 4.0.1526.0

Malwarebytes Anti-Malware 1.61.0.1400

SUPERAntiSpyware 5.5.0.1106

They're all free and very user-friendly and well-recommended here.

MSE will run in the background and monitor your computer and do its job.

Start MBAM and SAS once a week, then update their definition files, then run a quick scan with them, then select and remove everything they find.

------------------------------------------------------

Do not install and use AVG 2012 or Avast 7.0.

------------------------------------------------------
I'm not getting updates because I'm 99% sure the copy of Windows I have is not genuine. It was installed by a friend of mine who said he would do it when I built it.

I have the newest MalwareBytes and I just installed the SAS. Running SAS right now.
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picas723 picas723 is offline
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06-Jul-2012, 05:43 PM #9
SAS picked up cookies and removed them.

Will reply and see if problem persists.
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flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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06-Jul-2012, 05:52 PM #10
Quote:
Originally Posted by picas723 View Post
I'm not getting updates because I'm 99% sure the copy of Windows I have is not genuine. It was installed by a friend of mine who said he would do it when I built it.
If Windows 7 is not genuine, we're not allowed to assist you further.

Read the forum rules - first 2 sections in Category I Offenses.

-------------------------------------------------------
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Administrator & Malware Removal Specialist with 97,696 posts.
 
Join Date: Aug 2003
06-Jul-2012, 06:21 PM #11
Please run the MGA Diagnostic Tool and post back the report it creates:
  • Download MGADiag to your desktop.
  • Double-click on MGADiag.exe to launch the program
  • Click "Continue"
  • Ensure that the "Windows" tab is selected (it should be by default).
  • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
  • Paste the MGA Diagnostic Report back here in your next reply.


Also please do this:

Please download WVCheck and save it to your desktop.
  • Double click WVCheck.exe to run it. (If you downloaded the zipped version you will need to extract it first.)
  • As indicated by the prompt, this program can take a while depending on your hard drive space.
  • Once the program is done, copy the contents of the notepad file as a reply.
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