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03-Jul-2012, 03:19 PM
#1 |
| trojan horse patched_c.xlt found in system; need help removing The infected computer is an Acer Aspire One netbook; its model number is AOD255, it has a 32-bit system and is running Windows 7 Starter. HijackThis log: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 2:06:58 PM, on 03/07/2012 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.17006) Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Program Files\Oceanis\SystemSetting\WallPaperAgent.exe C:\Program Files\Tablet\Pen\Pen_TabletUser.exe C:\Windows\Explorer.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Program Files\EgisTec IPS\PmmUpdate.exe C:\Program Files\EgisTec MyWinLocker\x86\mwlDaemon.exe C:\Program Files\Symantec\Norton Online Backup\NOBuClient.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe C:\Program Files\AVG\AVG10\avgtray.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\EgisTec IPS\EgisUpdate.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Skype\Phone\Skype.exe C:\Windows\system32\igfxext.exe C:\Program Files\Acer\Acer VCM\AcerVCM.exe C:\Program Files\pipa.jp\TEGAKI Messenger\TEGAKI Messenger.exe C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe C:\Users\Chloe\Desktop\Caitlin\Important\HijackThis.exe C:\Windows\system32\DllHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file) R3 - URLSearchHook: uTorrentControl2 Toolbar - {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files\uTorrentControl2\prxtbuTor.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: uTorrentControl2 - {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files\uTorrentControl2\prxtbuTor.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll O2 - BHO: Windows 7 Starter Helper - {D381FF29-7CFB-4D4E-B92A-C4EDDC696614} - C:\Program Files\Oceanis\SystemSetting\StarterHelper.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll O3 - Toolbar: uTorrentControl2 Toolbar - {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files\uTorrentControl2\prxtbuTor.dll O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s O4 - HKLM\..\Run: [SuiteTray] "C:\Program Files\EgisTec MyWinLockerSuite\x86\SuiteTray.exe" O4 - HKLM\..\Run: [EgisUpdate] "C:\Program Files\EgisTec IPS\EgisUpdate.exe" -d O4 - HKLM\..\Run: [EgisTecPMMUpdate] "C:\Program Files\EgisTec IPS\PmmUpdate.exe" O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec MyWinLocker\x86\mwlDaemon.exe O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files\Symantec\Norton Online Backup\NOBuClient.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [Google Update] "C:\Users\Chloe\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun O4 - Global Startup: Acer VCM.lnk = ? O4 - Global Startup: TEGAKI Messenger.lnk = ? O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/webgames/popcaploader_v10.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\11.1.0\ViProtocol.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files\Launch Manager\dsiwmis.exe O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Acer Games\Acer Game Console\GameConsoleService.exe O23 - Service: GREGService - Acer Incorporated - C:\Program Files\Acer\Registration\GREGsvc.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files\EgisTec MyWinLocker\x86\MWLService.exe O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_Tablet.exe O23 - Service: Wacom Consumer Touch Service (TouchServicePen) - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_TouchService.exe O23 - Service: Updater Service - Acer Group - C:\Program Files\Acer\Acer Updater\UpdaterService.exe O23 - Service: vToolbarUpdater11.1.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe DDS log: . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_31 Run by Chloe at 14:12:30 on 2012-07-03 Microsoft Windows 7 Starter 6.1.7600.0.1252.2.1033.18.1013.131 [GMT -3:00] . AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\PROGRA~1\AVG\AVG10\avgchsvx.exe C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Tablet\Pen\Pen_TouchService.exe C:\Windows\SYSTEM32\WISPTIS.EXE C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Program Files\AVG\AVG10\avgwdsvc.exe C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Launch Manager\dsiwmis.exe C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe C:\Program Files\Acer\Registration\GREGsvc.exe C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe C:\Program Files\Acer\Acer VCM\RS_Service.exe C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Tablet\Pen\Pen_Tablet.exe C:\Program Files\Acer\Acer Updater\UpdaterService.exe C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files\AVG\AVG10\avgnsx.exe C:\Program Files\AVG\AVG10\avgemcx.exe C:\Windows\system32\conhost.exe C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\taskhost.exe C:\Windows\SYSTEM32\WISPTIS.EXE C:\Windows\system32\Dwm.exe C:\Program Files\Oceanis\SystemSetting\WallPaperAgent.exe C:\Program Files\Tablet\Pen\Pen_TabletUser.exe C:\Windows\Explorer.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Tablet\Pen\Pen_Tablet.exe C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Program Files\Launch Manager\LMworker.exe C:\Program Files\EgisTec IPS\PmmUpdate.exe C:\Program Files\EgisTec MyWinLocker\x86\mwlDaemon.exe C:\Program Files\Symantec\Norton Online Backup\NOBuClient.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe C:\Program Files\AVG\AVG10\avgtray.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\EgisTec IPS\EgisUpdate.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Skype\Phone\Skype.exe C:\Windows\system32\igfxext.exe C:\Program Files\Acer\Acer VCM\AcerVCM.exe C:\Program Files\pipa.jp\TEGAKI Messenger\TEGAKI Messenger.exe C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\PROGRA~1\AVG\AVG10\avgrsx.exe C:\Program Files\AVG\AVG10\avgcsrvx.exe C:\Windows\system32\svchost.exe -k SDRSVC C:\Windows\system32\WUDFHost.exe C:\Program Files\Tablet\Pen\Pen_TouchUser.exe C:\Users\Chloe\Desktop\Caitlin\Important\HijackThis.exe C:\Windows\system32\NOTEPAD.EXE C:\Windows\system32\conhost.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://google.ca/ uDefault_Page_URL = hxxp://acer.msn.com mDefault_Page_URL = hxxp://acer.msn.com mStart Page = hxxp://acer.msn.com uURLSearchHooks: H - No File uURLSearchHooks: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - c:\program files\utorrentcontrol2\prxtbuTor.dll mURLSearchHooks: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - c:\program files\utorrentcontrol2\prxtbuTor.dll mURLSearchHooks: H - No File uWinlogon: Shell=c:\program files\oceanis\systemsetting\WallPaperAgent.exe BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - c:\program files\utorrentcontrol2\prxtbuTor.dll BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll BHO: Windows 7 Starter Helper: {d381ff29-7cfb-4d4e-b92a-c4eddc696614} - c:\program files\oceanis\systemsetting\StarterHelper.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.7\AVG Secure Search_toolbar.dll TB: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - c:\program files\utorrentcontrol2\prxtbuTor.dll {e7df6bff-55a5-4eb7-a673-4ed3e9456d39} uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background uRun: [Google Update] "c:\users\chloe\appdata\local\google\update\GoogleUpdate.exe" /c uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun mRun: [LManager] c:\program files\launch manager\LManager.exe mRun: [IAStorIcon] c:\program files\intel\intel(r) rapid storage technology\IAStorIcon.exe mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s mRun: [SuiteTray] "c:\program files\egistec mywinlockersuite\x86\SuiteTray.exe" mRun: [EgisUpdate] "c:\program files\egistec ips\EgisUpdate.exe" -d mRun: [EgisTecPMMUpdate] "c:\program files\egistec ips\PmmUpdate.exe" mRun: [mwlDaemon] c:\program files\egistec mywinlocker\x86\mwlDaemon.exe mRun: [Norton Online Backup] c:\program files\symantec\norton online backup\NOBuClient.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe mRun: [Acer ePower Management] c:\program files\acer\acer epower management\ePowerTray.exe mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe mRun: [vProt] "c:\program files\avg secure search\vprot.exe" mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe" mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe mRun: [AdobeCS5.5ServiceManager] "c:\program files\common files\adobe\cs5.5servicemanager\CS5.5ServiceManager.exe" -launchedbylogin mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\tegaki~1.lnk - c:\windows\installer\{2179f23d-eae1-4a94-b987-01a7e50e4222}\_37FE98316099EB6275226C.exe uPolicies-explorer: HideSCAHealth = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/webgames/popcaploader_v10.cab TCP: DhcpNameServer = 192.168.0.1 TCP: Interfaces\{C2DC5396-6980-4407-B857-1DFA25C5AECE} : DhcpNameServer = 192.168.0.1 Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\11.1.0\ViProtocol.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll Notify: igfxcui - igfxdev.dll . ================= FIREFOX =================== . FF - ProfilePath - c:\users\chloe\appdata\roaming\mozilla\firefox\profiles\jjui0cxz.default\ FF - prefs.js: browser.startup.homepage - hxxp://google.ca/ FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B77224c50-4f10-4642-82df-85f4c2e072ec%7D&mid=c77699cf072747d6bef1cd3c4ee27f45-d01dcbd3749ea46f79340a3569efb98adf7ca340&ds=AVG&v=10.0.0.7&lang=us&pr=fr&d= 2011-12-15%2012%3A05%3A48&sap=ku&q= FF - component: c:\program files\avg\avg10\firefox4\components\avgssff10.dll FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll FF - component: c:\program files\avg\avg10\firefox4\components\avgssff5.dll FF - component: c:\program files\avg\avg10\firefox4\components\avgssff6.dll FF - component: c:\program files\avg\avg10\firefox4\components\avgssff7.dll FF - component: c:\program files\avg\avg10\firefox4\components\avgssff8.dll FF - component: c:\program files\avg\avg10\firefox4\components\avgssff9.dll FF - plugin: c:\progra~1\micros~4\office14\NPSPWRAP.DLL FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\11.1.0\npsitesafety.dll FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll FF - plugin: c:\program files\tabletplugins\npwacom.dll FF - plugin: c:\program files\tabletplugins\npWacomTabletPlugin.dll FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll FF - plugin: c:\users\chloe\appdata\local\google\update\1.3.21.111\npGoogleUpdate3.dll FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_262.dll . ---- FIREFOX POLICIES ---- FF - user.js: extensions.BabylonToolbar_i.id - 6ce8b5cb0000000000000026c790c9c6 FF - user.js: extensions.BabylonToolbar_i.hardId - 6ce8b5cb0000000000000026c790c9c6 FF - user.js: extensions.BabylonToolbar_i.instlDay - 15396 FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17 FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17 FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1714:42:34 FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar FF - user.js: extensions.BabylonToolbar_i.aflt - babsst FF - user.js: extensions.BabylonToolbar_i.smplGrp - none FF - user.js: extensions.BabylonToolbar_i.tlbrId - base FF - user.js: extensions.BabylonToolbar_i.newTab - false FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=108298 FF - user.js: extensions.BabylonToolbar_i.babExt - FF - user.js: extensions.BabylonToolbar_i.srcExt - ss FF - user.js: extensions.BabylonToolbar_i.instlRef - sst . ============= SERVICES / DRIVERS =============== . R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992] R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592] R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656] R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896] R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-5 297168] R1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2009-6-2 18992] R1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2009-6-2 16432] R1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2009-6-2 60976] R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128] R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2012-1-31 7391072] R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520] R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2012-1-4 822624] R2 DsiWMIService;Dritek WMI Service;c:\program files\launch manager\dsiwmis.exe [2010-9-3 321104] R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2010-10-6 735776] R2 GREGService;GREGService;c:\program files\acer\registration\GREGsvc.exe [2010-1-8 23584] R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files\intel\intel(r) rapid storage technology\IAStorDataMgrSvc.exe [2010-9-3 13336] R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-7-3 654408] R2 NOBU;Norton Online Backup;c:\program files\symantec\norton online backup\NOBuAgent.exe [2012-5-1 3530904] R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2010-9-3 260640] R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2011-10-1 508776] R2 TabletServicePen;TabletServicePen;c:\program files\tablet\pen\Pen_Tablet.exe [2012-6-22 5554552] R2 TouchServicePen;Wacom Consumer Touch Service;c:\program files\tablet\pen\Pen_TouchService.exe [2012-6-22 451960] R2 Updater Service;Updater Service;c:\program files\acer\acer updater\UpdaterService.exe [2010-9-3 243232] R2 vToolbarUpdater11.1.0;vToolbarUpdater11.1.0;c:\program files\common files\avg secure search\vtoolbarupdater\11.1.0\ToolbarUpdater.exe [2012-6-11 935480] R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-5-27 134480] R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144] R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 21968] R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C62x86.sys [2010-9-13 68208] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-7-3 22344] R3 NETw5s32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2010-9-3 6766080] R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2011-10-1 579944] R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2011-10-1 194408] R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2011-10-1 21864] R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2011-10-1 19304] R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2011-10-1 219496] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-2-20 1153368] S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-5-3 158856] S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-5-12 167264] S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888] S3 EUCR;EUCR;c:\windows\system32\drivers\EUCR6SK.sys [2010-9-3 82768] S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2012-6-27 39272] S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840] S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-12 113120] S3 MWLService;MyWinLocker Service;c:\program files\egistec mywinlocker\x86\MWLService.exe [2010-5-26 305520] S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000] S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096] S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2012-6-22 10752] S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520] S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040] . =============== Created Last 30 ================ . 2012-07-03 15:53:32 -------- d-----w- c:\users\chloe\appdata\local\{E25744F4-40DC-421A-82E7-42C80CA71D40} 2012-07-03 15:45:26 -------- d-----w- c:\users\chloe\appdata\local\{E217F313-BF33-48C6-A0D6-63794E00E94D} 2012-07-03 15:45:07 -------- d-----w- c:\users\chloe\appdata\local\{7105BBC5-F7F2-4A37-94F6-B1A1C1281A92} 2012-07-03 14:50:03 -------- d-----w- c:\users\chloe\appdata\roaming\Malwarebytes 2012-07-03 14:49:48 -------- d-----w- c:\program files\MALWAREBYTES ANTI-MALWARE 2012-07-03 14:49:39 -------- d-----w- c:\programdata\Malwarebytes 2012-07-03 14:49:37 22344 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-07-03 14:49:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2012-07-03 13:41:05 -------- d-----w- c:\users\chloe\appdata\local\{33482CD1-506A-4C45-A27E-F66462917497} 2012-07-03 13:40:52 -------- d-----w- c:\users\chloe\appdata\local\{6FDE0096-50D7-45D1-A639-DD80BE00386F} 2012-07-03 13:40:18 -------- d-----w- c:\users\chloe\Tracing 2012-07-02 20:02:19 -------- d-----w- c:\users\chloe\appdata\local\{0BAC71F6-E7BA-4C54-BEC2-AEDB3D40184F} 2012-07-02 20:02:06 -------- d-----w- c:\users\chloe\appdata\local\{F8EE3D2A-6651-4E82-9510-E779FAC56AF1} 2012-07-02 15:57:30 -------- d-----w- c:\users\chloe\appdata\local\{52CBED00-57AC-426C-B95B-B22D04E256E0} 2012-07-01 17:04:41 -------- d-----w- c:\users\chloe\appdata\local\{59C1FE21-6B1A-4ABE-809B-092F02D25E34} 2012-07-01 15:58:52 -------- d-sh--w- C:\found.002 2012-07-01 00:36:10 -------- d-sh--w- c:\windows\system32\%APPDATA% 2012-06-27 22:38:14 -------- d-----w- c:\users\chloe\appdata\local\{7FA45097-5E0C-4681-8071-C221E4C65A52} 2012-06-27 22:36:41 -------- d-----w- c:\users\chloe\appdata\local\{F4A21557-09F9-44A5-BC8A-E1F5E5F6732E} 2012-06-27 22:15:29 -------- d-----w- c:\windows\en 2012-06-27 22:12:17 39272 ----a-w- c:\windows\system32\drivers\fssfltr.sys 2012-06-27 21:56:20 19736 ----a-w- c:\programdata\microsoft\identitycrl\production\ppcrlconfig600.dll 2012-06-27 21:48:40 2983424 ----a-w- c:\windows\system32\UIRibbon.dll 2012-06-27 21:48:38 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll 2012-06-27 21:44:26 15712 ----a-w- c:\program files\common files\windows live\.cache\5f1b64a1cd54ae04\MeshBetaRemover.exe 2012-06-27 21:44:18 89944 ----a-w- c:\program files\common files\windows live\.cache\b7e5c41cd54ae03\DSETUP.dll 2012-06-27 21:44:18 537432 ----a-w- c:\program files\common files\windows live\.cache\b7e5c41cd54ae03\DXSETUP.exe 2012-06-27 21:44:18 1801048 ----a-w- c:\program files\common files\windows live\.cache\b7e5c41cd54ae03\dsetup32.dll 2012-06-27 21:42:26 -------- d-----w- c:\users\chloe\appdata\local\{C52F7332-C0C6-40E0-9193-95881CC74536} 2012-06-27 21:42:14 -------- d-----w- c:\users\chloe\appdata\local\{0971B14F-37C8-4B6D-B2D9-084A1E8B4558} 2012-06-27 21:41:43 -------- d-----w- c:\users\chloe\appdata\local\{8464F8D4-DD5E-41D9-9242-FEA7C84183A5} 2012-06-27 21:41:27 -------- d-----w- c:\users\chloe\appdata\local\{5B3ADAF5-B6BA-4F8F-9C3E-2FA2D36AD510} 2012-06-23 13:07:31 -------- d-----w- c:\users\chloe\appdata\local\Macromedia 2012-06-23 12:36:39 770384 ----a-w- c:\program files\mozilla firefox\msvcr100.dll 2012-06-23 12:36:39 421200 ----a-w- c:\program files\mozilla firefox\msvcp100.dll 2012-06-22 21:15:35 -------- d-----w- c:\users\chloe\appdata\local\{CD475CA7-8055-4A2E-9A14-8D4019208722} 2012-06-22 21:09:19 -------- d-----w- c:\users\chloe\appdata\roaming\WTablet 2012-06-22 21:09:17 1107832 ----a-w- c:\windows\system32\Pen_Touch_Tablet.dll 2012-06-22 21:08:53 10752 ----a-w- c:\windows\system32\drivers\wacmoumonitor.sys 2012-06-22 21:08:35 11312 ----a-w- c:\windows\system32\drivers\wacommousefilter.sys 2012-06-22 21:07:12 14120 ----a-w- c:\windows\system32\drivers\wacomvhid.sys 2012-06-22 21:07:07 1156472 ----a-w- c:\windows\system32\Wintab32.dll 2012-06-22 21:07:07 1152888 ----a-w- c:\windows\system32\WacomMT.dll 2012-06-22 21:07:06 1369464 ----a-w- c:\windows\system32\Pen_Tablet.dll 2012-06-22 21:06:55 -------- d-----w- c:\program files\Tablet 2012-06-22 20:58:47 -------- d-----w- c:\users\chloe\appdata\local\{B8BF6140-A55C-4C20-9C13-88FBCBF39EBF} 2012-06-22 20:48:52 -------- d-----w- c:\users\chloe\appdata\local\{1827281E-A51E-48A6-A44B-85F87A0A1C68} 2012-06-21 23:16:59 2422272 ----a-w- c:\windows\system32\wucltux.dll 2012-06-21 23:15:25 88576 ----a-w- c:\windows\system32\wudriver.dll 2012-06-21 23:13:54 33792 ----a-w- c:\windows\system32\wuapp.exe 2012-06-21 23:13:54 171904 ----a-w- c:\windows\system32\wuwebv.dll 2012-06-14 22:27:59 -------- d-----w- c:\users\chloe\appdata\local\AVG Secure Search 2012-06-12 22:14:49 2342400 ----a-w- c:\windows\system32\win32k.sys 2012-06-12 22:14:26 177152 ----a-w- c:\windows\system32\drivers\rdpwd.sys 2012-06-12 22:12:54 129536 ----a-w- c:\windows\system32\rdpcorekmts.dll 2012-06-12 22:12:53 8192 ----a-w- c:\windows\system32\rdrmemptylst.exe 2012-06-12 22:12:53 57856 ----a-w- c:\windows\system32\rdpwsx.dll 2012-06-12 22:12:46 163328 ----a-w- c:\windows\system32\profsvc.dll 2012-06-12 22:11:56 139264 ----a-w- c:\windows\system32\cryptsvc.dll 2012-06-12 22:11:56 1156608 ----a-w- c:\windows\system32\crypt32.dll 2012-06-12 22:11:55 103936 ----a-w- c:\windows\system32\cryptnet.dll . ==================== Find3M ==================== . 2012-07-01 00:12:25 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2012-07-01 00:12:25 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2012-05-15 03:08:48 981504 ----a-w- c:\windows\system32\wininet.dll 2012-04-26 23:18:47 472808 ----a-w- c:\windows\system32\deployJava1.dll 2012-04-20 05:05:47 44544 ----a-w- c:\windows\system32\licmgr10.dll 2012-04-20 03:58:07 386048 ----a-w- c:\windows\system32\html.iec 2012-04-20 03:24:18 1638912 ----a-w- c:\windows\system32\mshtml.tlb 2012-04-07 11:34:37 2342400 ----a-w- c:\windows\system32\msi.dll . ============= FINISH: 14:14:46.75 =============== I could not provide a GMER log since the program stops working or freezes every time I try to run it. ***The infected computer (I am typing this on a clean computer) has been running smoothly so far, with the exception of an application error concerning Skype. I closed it right after I read it, then found out that I should have copied the error message word for word. I tried restarting the computer, but the message has not appeared since. The computer also seems to have limited access to Internet; this could partially be a problem with the modem since when the clean computer is connected, the infected computer cannot connect. However, even when the clean computer isn't connected, the infected seems to struggle to connect for more than a few minutes at a time. I also have reason to believe that the trojan is installing malicious software on the computer; Malwarebytes detected 6 other malicious files. I tried running every antivirus/antispyware program I have -- AVG, Malwarebytes, Spybot - Search & Destroy --to find more. Babylon Toolbar, more malware, is actually installed on the laptop, but I can't remove it since I need access to the administrator account. Of course, with the trojan on the computer I'm nervous to enable the account. Should I enable it? I will attach the other log provided by DDS upon request. Any help would be greatly appreciated; I'm desperate to get this off my computer. Last edited by akemihomura; 04-Jul-2012 at 01:31 PM.. Reason: Typo |
03-Jul-2012, 08:17 PM
#2 | |||||||
| Why hasn't Windows 7 been upgraded to SP1 - which was released over a year ago? Have you been installing the important/recommended updates that Microsoft releases on a regular basis? --------------------------------------------------------- Start HiJackThis. Click on the "Open The Misc Tools Section" button. Click on the "Open Uninstall Manager" button. Click on the "Save List" button. Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad. Return here to your thread, then copy-and-paste the entire file here. ---------------------------------------------------------- |
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04-Jul-2012, 08:23 AM
#3 | |
| Quote:
As far as I know, I have been installing the updates when Windows notifies me of them. I'd never heard of SP1 until you told me, though. uninstall_list.txt Torrent Acer Crystal Eye webcam Acer ePower Management Acer eRecovery Management Acer Game Console Acer Games Acer Registration Acer ScreenSaver Acer Updater Acer VCM Acrobat.com Adobe AIR Adobe AIR Adobe Community Help Adobe Community Help Adobe Download Assistant Adobe Download Assistant Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Photoshop CS5.1 Adobe Reader 9.1 MUI ASIO4ALL Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver Audacity 1.3.13 (Unicode) AVG 2011 AVG 2011 AVG 2011 Bamboo Bejeweled 2 Deluxe Blackhawk Striker 2 Chuzzle Deluxe D3DX10 Diner Dash 2 Restaurant Rescue Dora's Carnival Adventure eBay Worldwide ENE USB Card Reader Driver eSobi v2 Farm Frenzy FATE Final Drive Nitro FL Studio 10 ƒOƒŠ[ƒtƒVƒ“ƒhƒ[ƒ€ Ver1.10 IconArt Identity Card IL Download Manager Insaniquarium Deluxe Intel(R) Graphics Media Accelerator Driver Intel(R) Rapid Storage Technology Java(TM) 6 Update 31 Jewel Quest Jewel Quest - Heritage Jewel Quest Solitaire 2 JTablet Junk Mail filter update Launch Manager Livestream Procaster Malwarebytes Anti-Malware version 1.61.0.1400 Mesh Runtime Messenger Companion Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Client Profile Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Starter 2010 - English Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft_VC80_CRT_x86 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFCLOC_x86 Microsoft_VC90_CRT_x86 Minecraft Beta Cracked Mozilla Firefox 13.0.1 (x86 en-GB) Mozilla Maintenance Service MSVCRT MyWinLocker MyWinLocker Suite MyWinLocker Suite Norton Online Backup Oceanis Change Background Windows 7 Penguins! PESTERCHUM Plants vs. Zombies Polar Bowler Realtek High Definition Audio Driver Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) sfArk Shredder Skype™ 5.9 Spybot - Search & Destroy Synaptics Pointing Device Driver TEGAKI Messenger Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) uTorrentControl2 Toolbar Virtual Villagers 4 - The Tree of Life WebTablet FB Plugin WebTablet IE Plugin WebTablet Netscape Plugin Welcome Center Windows Live Communications Platform Windows Live Essentials Windows Live Essentials Windows Live Family Safety Windows Live Family Safety Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Mail Windows Live Mail Windows Live Mesh Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Windows Live Messenger Companion Core Windows Live MIME IFilter Windows Live Movie Maker Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Common Windows Live Photo Gallery Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Windows Live Writer Windows Live Writer Resources WinRAR archiver Wisdom-soft Set up ScreenHunter 5.1 Free Zuma Deluxe Zuma's Revenge I had no idea any of the games were on the computer (except for Minecraft and ƒOƒŠ[ƒtƒVƒ“ƒhƒ[ƒ€ Ver1.10). |
04-Jul-2012, 10:21 AM
#4 | |||||||
| Right-click COMPUTER, then click Properties. - or - Go to Control Panel - System Advise what's listed in the Windows edition System sections - exactly as you see it there. Note: The blue highlighted information isn't needed. ------------------------------------------------------------ Why do you not have access to the Administrator account? ----------------------------------------------------------- |
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04-Jul-2012, 01:39 PM
#5 |
| Windows edition: Windows 7 Starter Copyright (c) 2009 Microsoft Corporation. All rights reserved. System: Manufacturer: Acer Model: AOD255 Rating: 2.0 Your Windows Experience Index needs to be refreshed Processor: Intel(R) Atom(TM) CPU N450 @1.66GHz 1.67 GHz Installed memory (RAM): 0.99 GB System type: 32-bit Operating System Pen and Touch: Pen Input Available ------------------------------------------------------------ I haven't enabled the account yet. On another note, man, I feel kind of stupid having a base score of 2.0 out of 7.9. That... is pretty bad. Last edited by akemihomura; 04-Jul-2012 at 01:45 PM.. |
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04-Jul-2012, 01:54 PM
#6 |
| Ah! But wait! The base score has been augmented... by 0.3. |
04-Jul-2012, 02:27 PM
#7 | |||||||
| Here is the support and software/driver downloads site for the Acer Aspire One AOD255 netbook. I suggest you add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed. You can't expect to have a high Windows Experience Index number with a netbook because of the limited processor and RAM and graphics that it has. ------------------------------------------------------- Go to Control Panel - Programs And Features, then uninstall AVG 2011 Spybot - Search & Destroy uTorrentControl2 Toolbar After they're all uninstalled, restart the computer. ------------------------------------------------------- Download and save AVG Remover(32bit) 2012 SUPERAntiSpyware 5.5.0.1106 (free version) Microsoft Security Essentials 4.0.1526.0 ------------------------------------------------------- Run the AVG removal tool so it find and remove all the leftover file and registry "debris" from the AVG uninstall. Restart the computer to complete the removal process, if prompted to. ------------------------------------------------------- Install SUPERAntiSpyware. Uncheck and decline to install any extras, such as toolbars and homepages, it may offer. Allow it to update its definition files. DON'T run any scan with it yet. ------------------------------------------------------- Install Microsoft Security Essentials. Allow it to update its definition files. Allow it to run a quick scan if it prompts you to. ------------------------------------------------------- |
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| Tags |
| malware, malware removal, trojan horse, trojan horse removal, virus removal |

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