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11-Jul-2012, 01:24 AM
#1 | ||||||
| popups at bottom right, redirected all the time, other stuff Hello tech guy(s) ... I just found this site and I'm so grateful for any help you can provide for me! I'm not great with this technology stuff, so bear with me as I do my best to give you the information. My operating system is Windows 7 and I use the Firefox browser. My problem has been going on for a few months now. These white pop-up ads constantly slide up from the bottom right corner of my screen whenever I visit a webpage. Any web page. New boxes pop up (or actually, slide up) every time I go to a new page, even on the same website. They often get in the way of the page content and generally drive me crazy. There is no way to get rid of these things!! No little "x" anywhere, nothing. I've tried right clicking to look for a way to delete or remove the ad. I've tried going to "Tools" and playing with the Options, or the Web Developer items. I've inspected these things and have found "google analytics" as the url address, but also have found another source url like "www.w3.org" (but I might have that wrong -- something along those lines). I've tried blocking these addresses in the "exceptions to loading images" box (under Options from the Tools menu), but that doesn't work. I've tried installing ad-blocker add-ons from Firefox, and sometimes these seem to work -- but they are a big pain because they also block out a lot of other important things on the web pages, so I end up deleting them. Another thing that happens aside from these "slide-up boxes" is that I am constantly getting redirected when I click on links or menu items within a website. This happens constantly. It just happened with your site tonight when I clicked on a link you provided to this forum. I end up on some marketing or advertising page -- but it's come to the point now where I can tell I'm being redirected and I immediately hit the back arrow and try the link again. The second time I click the link, i am taken to the appropriate page. I followed the instructions about Hijack and DDS and have the information you requested. However, I am not totally confident that my system isn't 64-bit so I didn't run the third scan thing just in case. Also, when I installed HiJackThis, the menu gave me several options and not just "scan." I chose the first option to scan and create a logfile. Then an error box popped up about something in my system that was interfering and might possibly prevent HiJackThis from being able to ... do something (sorry I wasn't able to copy the message and I was so overwhelmed at this point that I couldn't make sense of the message). But after I clicked "OK," the scan started anyway. Here is the info you requested -- I hope this works. Thanks so much for EVERYTHING! Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 12:28:22 AM, on 7/11/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16446) Boot mode: Normal Running processes: C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE C:\Users\Maureen\Local Settings\Apps\F.lux\flux.exe C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\FeedDemon\FeedDemon.exe C:\Users\Maureen\AppData\Local\Plaxo\3.35.0.5\PlaxoHelper_en.exe C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE C:\Program Files (x86)\RedNotebook\rednotebook.exe C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE C:\Program Files (x86)\Windows Live\Photo Gallery\WLXPhotoGallery.exe C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe c:\PROGRA~2\mcafee\SITEAD~1\saui.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_262.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_262.exe C:\Users\Maureen\Downloads\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - {b3b5c47e-61f7-4d81-af06-461fc86686ce} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12SrcAs.dll F2 - REG:system.ini: UserInit=userinit.exe O1 - Hosts: ::1 localhost O1 - Hosts: 68.168.222.226 www.google-analytics.com. O1 - Hosts: 68.168.222.226 ad-emea.doubleclick.net. O1 - Hosts: 68.168.222.226 www.statcounter.com. O1 - Hosts: 108.163.215.51 www.google-analytics.com. O1 - Hosts: 108.163.215.51 ad-emea.doubleclick.net. O1 - Hosts: 108.163.215.51 www.statcounter.com. O2 - BHO: Toolbar BHO - {0214754e-4e7d-4589-829d-e2523e6a3085} - C:\PROGRA~2\MYSCRA~2\bar\1.bin\12bar.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin .dll O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll O2 - BHO: Search Assistant BHO - {65f159fb-5f5e-46f4-b45d-ccfa236d2073} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12SrcAs.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll O3 - Toolbar: My Scrap Nook - {fe6f06fb-0fc0-4499-828f-ee48088f504f} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12bar.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll O3 - Toolbar: (no name) - {837CC356-411E-4654-B2A2-ECA1F037979F} - (no file) O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon O4 - HKLM\..\Run: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" O4 - HKCU\..\Run: [F.lux] "C:\Users\Maureen\Local Settings\Apps\F.lux\flux.exe" /noshow O4 - HKCU\..\Run: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe" O4 - HKCU\..\Run: [Adobe Reader Synchronizer] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe" O4 - HKCU\..\Run: [Snarl] "C:\Program Files (x86)\full phat\Snarl\snarl.exe" O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun O4 - HKCU\..\Run: [FeedDemon] "C:\Program Files (x86)\FeedDemon\FeedDemon.exe" /startminimized O4 - HKCU\..\Run: [PlaxoUpdate] C:\Users\Maureen\AppData\Local\Plaxo\3.35.0.5\PlaxoHelper_en.exe -a O4 - HKCU\..\Run: [PlaxoSysTray] C:\Users\Maureen\AppData\Local\Plaxo\3.35.0.5\PlaxoSysTray.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user') O4 - Startup: BreakTaker.appref-ms O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE O4 - Startup: RedNotebook.lnk = C:\Program Files (x86)\RedNotebook\rednotebook.exe O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe O8 - Extra context menu item: &Search - http://tbedits.myscrapnook.com/one-t...C&n=2012022723 O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105 O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing) O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing) O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe O23 - Service: Clearwire Con App Svc (CACLEARWIRE) - Unknown owner - C:\Program Files (x86)\Clearwire\Connection Manager\ConAppsSvc.exe (file missing) O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe O23 - Service: Clearwire RcAppSvc (CLEARWIRERcAppSvc) - Unknown owner - C:\Program Files (x86)\Clearwire\Connection Manager\RcAppSvc.exe (file missing) O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: My Scrap NookService (MyScrapNook_12Service) - COMPANYVERS_NAME - C:\PROGRA~2\MYSCRA~2\bar\1.bin\12barsvc.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 21334 bytes . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.4.1 Run by Maureen at 0:36:41 on 2012-07-11 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.865 [GMT -4:00] . AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Program Files\IDT\WDM\STacSV64.exe C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Dell\DellDock\DockLogin.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe C:\Windows\System32\spoolsv.exe C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\IDT\WDM\AESTSr64.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe C:\PROGRA~2\MYSCRA~2\bar\1.bin\12barsvc.exe C:\Windows\system32\rundll32.exe C:\Windows\system32\rundll32.exe C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Windows\SysWOW64\rundll32.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\PrintIsolationHost.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\IDT\WDM\sttray64.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Users\Maureen\Local Settings\Apps\F.lux\flux.exe C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\FeedDemon\FeedDemon.exe C:\Users\Maureen\AppData\Local\Plaxo\3.35.0.5\PlaxoHelper_en.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe C:\Program Files\Dell\DellDock\DellDock.exe C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE C:\Program Files (x86)\RedNotebook\rednotebook.exe C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe C:\Users\Maureen\AppData\Local\Apps\2.0\OD9ZQR2G.L91\H6TD50VM.M55\brea..tio n_e7369cda7d90144f_0001.0002_65757ec795878852\BreakTaker.exe C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe C:\Windows\system32\DllHost.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\iPod\bin\iPodService.exe C:\Windows\splwow64.exe C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\WLANExt.exe C:\Windows\system32\conhost.exe C:\Program Files (x86)\Windows Live\Photo Gallery\WLXPhotoGallery.exe C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE C:\Windows\splwow64.exe C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE C:\Windows\system32\wuauclt.exe C:\Windows\system32\vssvc.exe C:\Windows\System32\svchost.exe -k swprv C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe c:\PROGRA~2\mcafee\SITEAD~1\saui.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_262.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_262.exe C:\Users\Maureen\Downloads\HijackThis.exe C:\Windows\SysWOW64\NOTEPAD.EXE C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uSearch Page = hxxp://www.google.com uStart Page = hxxp://www.comcast.net/ uSearch Bar = hxxp://www.google.com/ie uDefault_Search_URL = hxxp://www.google.com/ie uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s uURLSearchHooks: N/A: {b3b5c47e-61f7-4d81-af06-461fc86686ce} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12SrcAs.dll mURLSearchHooks: H - No File mWinlogon: Userinit=userinit.exe BHO: Toolbar BHO: {0214754e-4e7d-4589-829d-e2523e6a3085} - C:\PROGRA~2\MYSCRA~2\bar\1.bin\12bar.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin .dll BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll BHO: Search Assistant BHO: {65f159fb-5f5e-46f4-b45d-ccfa236d2073} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12SrcAs.dll BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB: My Scrap Nook: {fe6f06fb-0fc0-4499-828f-ee48088f504f} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12bar.dll TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll TB: {837CC356-411E-4654-B2A2-ECA1F037979F} - No File TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll uRun: [F.lux] "C:\Users\Maureen\Local Settings\Apps\F.lux\flux.exe" /noshow uRun: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe" uRun: [Adobe Reader Synchronizer] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe" uRun: [Snarl] "C:\Program Files (x86)\full phat\Snarl\snarl.exe" uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun uRun: [FeedDemon] "C:\Program Files (x86)\FeedDemon\FeedDemon.exe" /startminimized uRun: [PlaxoUpdate] C:\Users\Maureen\AppData\Local\Plaxo\3.35.0.5\PlaxoHelper_en.exe -a uRun: [PlaxoSysTray] C:\Users\Maureen\AppData\Local\Plaxo\3.35.0.5\PlaxoSysTray.exe mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices mRun: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon mRun: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" StartupFolder: C:\Users\Maureen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BreakTaker.appref-ms StartupFolder: C:\Users\Maureen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup \DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe StartupFolder: C:\Users\Maureen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup \ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE StartupFolder: C:\Users\Maureen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup \REDNOT~1.LNK - C:\Program Files (x86)\RedNotebook\rednotebook.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: &Search - http://tbedits.myscrapnook.com/one-t...C&n=2012022723 IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105 IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll TCP: DhcpNameServer = 75.75.76.76 75.75.75.75 TCP: Interfaces\{38199863-365A-4D14-AC6D-CDD40868BFD6} : DhcpNameServer = 75.75.76.76 75.75.75.75 TCP: Interfaces\{38199863-365A-4D14-AC6D-CDD40868BFD6}\65562796A7F6E60214442563430303C40213242424 : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{38199863-365A-4D14-AC6D-CDD40868BFD6}\65562796A7F6E6024425F49444230274C4F42414C40223037353 : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{38199863-365A-4D14-AC6D-CDD40868BFD6}\65562796A7F6E6024425F49444230274C4F42414C40283432383 : DhcpNameServer = 192.168.42.1 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll BHO-X64: Toolbar BHO: {0214754e-4e7d-4589-829d-e2523e6a3085} - C:\PROGRA~2\MYSCRA~2\bar\1.bin\12bar.dll BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin .dll BHO-X64: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll BHO-X64: Canon Easy-WebPrint EX BHO - No File BHO-X64: Search Assistant BHO: {65f159fb-5f5e-46f4-b45d-ccfa236d2073} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12SrcAs.dll BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO-X64: SkypeIEPluginBHO - No File BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL BHO-X64: URLRedirectionBHO - No File BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll TB-X64: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll TB-X64: My Scrap Nook: {fe6f06fb-0fc0-4499-828f-ee48088f504f} - C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\12bar.dll TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll TB-X64: {837CC356-411E-4654-B2A2-ECA1F037979F} - No File TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File EB-X64: {21347690-EC41-4F9A-8887-1F4AEE672439} - No File mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices mRun-x64: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun-x64: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon mRun-x64: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm Hosts: 68.168.222.226 www.google-analytics.com. Hosts: 68.168.222.226 ad-emea.doubleclick.net. Hosts: 68.168.222.226 www.statcounter.com. Hosts: 108.163.215.51 www.google-analytics.com. Hosts: 108.163.215.51 ad-emea.doubleclick.net. . Note: multiple HOSTS entries found. Please refer to Attach.txt . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Maureen\AppData\Roaming\Mozilla\Firefox\Profiles\r7gn0o5u.default-1340334734608\ FF - prefs.js: browser.startup.homepage - chrome://superstart/content/index.html FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\MyScrapNook_12\bar\1.bin\NP12Stub.dll FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\dtplugin\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll FF - plugin: C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchrom ebrowserrecordext.dll FF - plugin: C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5 videoshim.dll FF - plugin: C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchrom ebrowserrecordext.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5 videoshim.dll FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll . ============= SERVICES / DRIVERS =============== . R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?] R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?] R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928] R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368] R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?] R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672] R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928] R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-10-21 89600] R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648] R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-10-21 13336] R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [2012-7-5 103472] R2 MotoConnect Service;MotoConnect Service;C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe [2011-4-28 91456] R2 MyScrapNook_12Service;My Scrap NookService;C:\PROGRA~2\MYSCRA~2\bar\1.bin\12barsvc.exe [2012-2-27 42504] R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2012-3-23 31920] R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-10-21 1692480] R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-10-21 2320920] R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\system32\DRIVERS\bcmvwl64.sys --> C:\Windows\system32\DRIVERS\bcmvwl64.sys [?] R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?] R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?] R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?] R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?] R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184] R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-7 136176] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-2-29 158856] S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-6 250056] S3 bcm;WiMAX Network Adapter;C:\Windows\system32\DRIVERS\drxvi314_64.sys --> C:\Windows\system32\DRIVERS\drxvi314_64.sys [?] S3 bcmbusctr;WiMAX Bus Driver;C:\Windows\system32\DRIVERS\BcmBusCtr_64.sys --> C:\Windows\system32\DRIVERS\BcmBusCtr_64.sys [?] S3 btusbflt;Bluetooth USB Filter;C:\Windows\system32\drivers\btusbflt.sys --> C:\Windows\system32\drivers\btusbflt.sys [?] S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?] S3 CACLEARWIRE;Clearwire Con App Svc;"C:\Program Files (x86)\Clearwire\Connection Manager\ConAppsSvc.exe" /n "CACLEARWIRE" --> C:\Program Files (x86)\Clearwire\Connection Manager\ConAppsSvc.exe [?] S3 CLEARWIRERcAppSvc;Clearwire RcAppSvc;"C:\Program Files (x86)\Clearwire\Connection Manager\RcAppSvc.exe" /n "CLEARWIRERcAppSvc" --> C:\Program Files (x86)\Clearwire\Connection Manager\RcAppSvc.exe [?] S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?] S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840] S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-7 136176] S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-6-17 237008] S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-24 113120] S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?] S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696] S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?] S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] SUnknown nfucowiu;nfucowiu; [x] . =============== Created Last 30 ================ . 2012-07-11 03:52:38 -------- d-----w- C:\Program Files (x86)\RealNetworks 2012-07-11 03:51:49 -------- d-----w- C:\ProgramData\RealNetworks 2012-07-11 02:52:35 -------- d-----w- C:\Users\Maureen\AppData\Local\{BD839F1B-B6E4-468A-9553-6F9545FEAF28} 2012-07-11 02:52:25 -------- d-----w- C:\Users\Maureen\AppData\Local\{81230E50-C62A-44E5-B1C8-151DA58B8350} 2012-07-10 17:20:49 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{43594B81-6DBC-47E4-B264-26E2AFE9FFBD}\offreg.dll 2012-07-10 14:51:57 -------- d-----w- C:\Users\Maureen\AppData\Local\{D949F5B3-5A61-4C55-89BD-3555FF11E683} 2012-07-10 14:51:44 -------- d-----w- C:\Users\Maureen\AppData\Local\{E1C0B702-D58E-4E36-8A06-BC44AB4CC0DD} 2012-07-10 06:43:25 9013136 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{43594B81-6DBC-47E4-B264-26E2AFE9FFBD}\mpengine.dll 2012-07-10 05:34:57 9013136 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2012-07-10 02:51:26 -------- d-----w- C:\Users\Maureen\AppData\Local\{60C0CDCE-B220-4C20-81B7-327EB6875D26} 2012-07-10 02:51:09 -------- d-----w- C:\Users\Maureen\AppData\Local\{AE07786F-6D59-455D-B9FC-28BF67698185} 2012-07-09 14:50:40 -------- d-----w- C:\Users\Maureen\AppData\Local\{887C216B-3418-44B2-A949-532C25683666} 2012-07-09 14:50:28 -------- d-----w- C:\Users\Maureen\AppData\Local\{880B02B8-5C35-43FB-AD65-E4B767E6BF4D} 2012-07-09 02:50:11 -------- d-----w- C:\Users\Maureen\AppData\Local\{1F598091-19D4-4B9E-8053-2ED77CC5EC46} 2012-07-09 02:50:00 -------- d-----w- C:\Users\Maureen\AppData\Local\{10F3DD07-3B10-444A-B059-1929DCB1A27F} 2012-07-08 15:55:36 -------- d-----w- C:\Users\Maureen\dwhelper 2012-07-08 15:51:17 -------- d-----w- C:\Program Files (x86)\VideoLAN 2012-07-08 14:49:44 -------- d-----w- C:\Users\Maureen\AppData\Local\{4B2FF1A6-D0C1-48A4-BFE8-AAF4C28414EB} 2012-07-08 14:49:33 -------- d-----w- C:\Users\Maureen\AppData\Local\{DA87815C-9D58-46A7-AAD8-7A3EE1165DF6} 2012-07-08 06:40:02 -------- d-----w- C:\Users\Maureen\AppData\Local\Plaxo 2012-07-08 02:49:17 -------- d-----w- C:\Users\Maureen\AppData\Local\{199F4958-C27B-4988-BCA9-669424FCA70C} 2012-07-08 02:49:05 -------- d-----w- C:\Users\Maureen\AppData\Local\{96804FA5-F080-42C5-886F-C618E2EE39FC} 2012-07-07 14:48:49 -------- d-----w- C:\Users\Maureen\AppData\Local\{976FD3E2-6AC9-4F04-A198-950FE9924D8A} 2012-07-07 14:48:35 -------- d-----w- C:\Users\Maureen\AppData\Local\{CF1969A2-A262-4EC7-9F2A-590B791EBA8A} 2012-07-07 02:48:18 -------- d-----w- C:\Users\Maureen\AppData\Local\{C22F2E44-59F1-4FA2-9FD2-FB11F9E71C4F} 2012-07-07 02:48:02 -------- d-----w- C:\Users\Maureen\AppData\Local\{755E228A-5AE8-43D3-A2EA-17637B8D8C05} 2012-07-06 14:47:48 -------- d-----w- C:\Users\Maureen\AppData\Local\{1DCC4CA3-4AA5-4C13-88A8-DD4AEFFAE92B} 2012-07-06 14:47:37 -------- d-----w- C:\Users\Maureen\AppData\Local\{B7A5C0C2-B0E2-430A-8143-905399CFCDAE} 2012-07-06 02:47:22 -------- d-----w- C:\Users\Maureen\AppData\Local\{1D1D6055-AB20-4E7A-BE04-541BC1C68180} 2012-07-06 02:47:10 -------- d-----w- C:\Users\Maureen\AppData\Local\{A36AEAC5-0389-4A76-8B8A-4A39E9CB6E35} 2012-07-05 14:46:56 -------- d-----w- C:\Users\Maureen\AppData\Local\{EA11FEA5-4AE5-4604-B275-1DC555553623} 2012-07-05 14:46:45 -------- d-----w- C:\Users\Maureen\AppData\Local\{D3DCF8EB-F969-49D0-ABB6-0A994C12E3AB} 2012-07-05 02:46:29 -------- d-----w- C:\Users\Maureen\AppData\Local\{C3551D52-1B73-42C3-A5D2-E48FA2D92E06} 2012-07-05 02:46:18 -------- d-----w- C:\Users\Maureen\AppData\Local\{C7411D69-EEF5-4211-A3A2-D485504DDFA3} 2012-07-04 14:46:04 -------- d-----w- C:\Users\Maureen\AppData\Local\{94E91034-71D2-48CA-A7DD-0A32541FE171} 2012-07-04 14:45:50 -------- d-----w- C:\Users\Maureen\AppData\Local\{E24EA66D-284F-4123-BE07-1D69966C1D91} 2012-07-04 05:36:30 927800 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6D5B933A-6424-4097-B28F-D618090114DB}\gapaengine.dll 2012-07-04 02:45:35 -------- d-----w- C:\Users\Maureen\AppData\Local\{CF1F4D05-F574-4D26-BA14-0B25D142EEA4} 2012-07-04 02:45:25 -------- d-----w- C:\Users\Maureen\AppData\Local\{C6CB7582-3665-4833-B77F-FE5C2419B104} 2012-07-03 14:44:57 -------- d-----w- C:\Users\Maureen\AppData\Local\{EC3DCC15-22DC-4A46-A0DF-D4B40788F757} 2012-07-03 14:44:36 -------- d-----w- C:\Users\Maureen\AppData\Local\{56BB0D11-1592-43F8-9703-AB44CC53080D} 2012-07-01 20:28:01 -------- d-----w- C:\Users\Maureen\AppData\Local\FeedDemon 2012-07-01 20:27:48 -------- d-----w- C:\Program Files (x86)\FeedDemon 2012-06-30 16:01:15 -------- d-----w- C:\Users\Maureen\AppData\Local\{E87B98D0-0B14-4AED-8148-D4A80C428815} 2012-06-30 16:01:04 -------- d-----w- C:\Users\Maureen\AppData\Local\{A2EC490B-57A0-4461-BC97-143B1352DD5B} 2012-06-29 05:29:12 -------- d-----w- C:\Users\Maureen\AppData\Local\{D688A27D-7E34-4BEF-B447-3DED80D80F2D} 2012-06-29 05:29:01 -------- d-----w- C:\Users\Maureen\AppData\Local\{75E11262-4F85-40BD-9DB8-5795FC74BF0A} 2012-06-28 17:28:47 -------- d-----w- C:\Users\Maureen\AppData\Local\{B49C1F02-01FC-4070-8A52-0BDEB124FD14} 2012-06-28 17:28:37 -------- d-----w- C:\Users\Maureen\AppData\Local\{5ACFF813-54CD-45D3-9D88-30675938FFE7} 2012-06-28 05:28:19 -------- d-----w- C:\Users\Maureen\AppData\Local\{CD7AA480-4AB4-4D7E-9088-825B446203C4} 2012-06-28 05:28:08 -------- d-----w- C:\Users\Maureen\AppData\Local\{2FB1A263-584C-41F7-866D-4BDA8723E285} 2012-06-27 17:27:56 -------- d-----w- C:\Users\Maureen\AppData\Local\{EB65E678-4C96-454C-905A-880EDAE1DF19} 2012-06-27 17:27:46 -------- d-----w- C:\Users\Maureen\AppData\Local\{9FF68C97-2E5D-4DBD-8579-C5032742D6D2} 2012-06-27 05:27:32 -------- d-----w- C:\Users\Maureen\AppData\Local\{1F35E4C7-8BFD-41A1-BAAF-D68E4154242A} 2012-06-27 05:27:21 -------- d-----w- C:\Users\Maureen\AppData\Local\{FDB9E229-7542-4FCB-BF58-D426A019C39B} 2012-06-26 17:26:54 -------- d-----w- C:\Users\Maureen\AppData\Local\{FF67086E-A8E4-42DF-AAE2-84AF05C983BC} 2012-06-26 17:26:42 -------- d-----w- C:\Users\Maureen\AppData\Local\{39C8D5F4-58F0-4B7C-A776-22DCCA1F2155} 2012-06-23 06:57:12 2622464 ----a-w- C:\Windows\System32\wucltux.dll 2012-06-23 06:56:56 99840 ----a-w- C:\Windows\System32\wudriver.dll 2012-06-23 06:56:35 186752 ----a-w- C:\Windows\System32\wuwebv.dll 2012-06-23 06:56:34 36864 ----a-w- C:\Windows\System32\wuapp.exe 2012-06-22 04:03:37 -------- d-----w- C:\Users\Maureen\AppData\Local\{6036F7B6-D0CB-4F09-AEC3-A8629B5351E4} 2012-06-22 03:52:18 -------- d-----w- C:\Program Files (x86)\SeaMonkey 2012-06-20 15:18:03 -------- d-----w- C:\Users\Maureen\AppData\Local\{F112BAC8-66ED-4933-BAC4-D9EBAC25373F} 2012-06-20 15:17:52 -------- d-----w- C:\Users\Maureen\AppData\Local\{1821B56C-B13F-470B-B609-92D9A350458F} 2012-06-20 03:17:06 -------- d-----w- C:\Users\Maureen\AppData\Local\{E832E851-ACD4-4058-9943-7E98CEC2464C} 2012-06-20 03:16:53 -------- d-----w- C:\Users\Maureen\AppData\Local\{80048A31-4F15-4FE0-9A85-51F1E0AF6184} 2012-06-19 16:07:03 770384 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr100.dll 2012-06-19 16:07:03 421200 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp100.dll 2012-06-18 18:30:44 -------- d-----w- C:\Users\Maureen\AppData\Local\{4FFDE24A-21F9-4411-9AB4-59A690D346DF} 2012-06-17 01:22:46 -------- d-----w- C:\Users\Maureen\AppData\Local\{4C51A4FB-97F8-4495-8572-A3D57A475D21} 2012-06-16 13:22:35 -------- d-----w- C:\Users\Maureen\AppData\Local\{90CD46CE-F894-4862-B778-5303411B21E4} 2012-06-16 01:22:24 -------- d-----w- C:\Users\Maureen\AppData\Local\{50437F22-F415-40FC-94EB-6D291E662066} 2012-06-15 13:22:14 -------- d-----w- C:\Users\Maureen\AppData\Local\{B70009AF-ED3D-4E82-8F21-C38047818F9B} 2012-06-15 01:21:51 -------- d-----w- C:\Users\Maureen\AppData\Local\{EE725F03-BD76-43D2-AB74-4CB5DB847DB8} 2012-06-14 13:43:33 -------- d-----w- C:\Users\Maureen\AppData\Local\Macromedia 2012-06-14 13:21:38 -------- d-----w- C:\Users\Maureen\AppData\Local\{D683CF5B-B49E-41DD-AB1A-EB21726F19CC} 2012-06-14 13:21:26 -------- d-----w- C:\Users\Maureen\AppData\Local\{A227D9AA-F866-4492-A992-6B203FE7ECE3} 2012-06-14 13:21:16 -------- d-----w- C:\Users\Maureen\AppData\Local\{992B614C-4552-4DDB-BC5F-5048D4CD6F3E} 2012-06-14 13:21:03 -------- d-----w- C:\Users\Maureen\AppData\Local\{000D7D3C-8069-4EE1-985E-B0545DC72DC6} 2012-06-13 23:48:06 -------- d-----w- C:\Users\Maureen\AppData\Local\{08FD0DE7-9134-4A3F-BF30-927FFECEAF95} 2012-06-13 23:47:55 -------- d-----w- C:\Users\Maureen\AppData\Local\{903DEDCC-B38F-44FC-8DDB-46C40CC09245} 2012-06-13 18:00:16 -------- d-----w- C:\Program Files\iPod 2012-06-13 18:00:15 -------- d-----w- C:\Program Files\iTunes 2012-06-13 18:00:15 -------- d-----w- C:\Program Files (x86)\iTunes 2012-06-13 11:47:40 -------- d-----w- C:\Users\Maureen\AppData\Local\{FD450D14-CD7E-4C79-AE8B-1DC16F0B6CC7} 2012-06-13 11:47:29 -------- d-----w- C:\Users\Maureen\AppData\Local\{EDC865AF-F753-4C50-989E-8EE145A3FB7E} 2012-06-13 09:24:00 77312 ----a-w- C:\Windows\System32\rdpwsx.dll 2012-06-13 09:24:00 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll 2012-06-12 23:47:15 -------- d-----w- C:\Users\Maureen\AppData\Local\{E00331CC-E527-40FF-A67F-724FE9BA57F5} 2012-06-12 23:47:04 -------- d-----w- C:\Users\Maureen\AppData\Local\{7196EF69-3C51-4B41-9C75-FBA4A9313242} 2012-06-12 11:46:50 -------- d-----w- C:\Users\Maureen\AppData\Local\{B797C7E2-EB8B-4DEB-8A16-984FA89CCF11} 2012-06-12 11:46:38 -------- d-----w- C:\Users\Maureen\AppData\Local\{AC57100B-2C4F-4EBC-91CF-6464A043486A} 2012-06-12 04:58:55 -------- d-----w- C:\Users\Maureen\AppData\Roaming\RealNetworks 2012-06-11 23:46:11 -------- d-----w- C:\Users\Maureen\AppData\Local\{A9E4B12C-F10F-4045-825D-71CFACD16AFF} 2012-06-11 23:46:00 -------- d-----w- C:\Users\Maureen\AppData\Local\{1F5B9A66-4F48-4E92-9BCA-83925FA786BA} . ==================== Find3M ==================== . 2012-06-21 20:59:08 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2012-06-21 20:59:08 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll 2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll 2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll 2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-05-17 01:02:07 772552 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll 2012-05-15 01:32:33 3146752 ----a-w- C:\Windows\System32\win32k.sys 2012-05-05 12:31:11 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe 2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe 2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll 2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys 2012-04-26 05:34:27 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe 2012-04-24 05:37:37 184320 ----a-w- C:\Windows\System32\cryptsvc.dll 2012-04-24 05:37:37 140288 ----a-w- C:\Windows\System32\cryptnet.dll 2012-04-24 05:37:36 1462272 ----a-w- C:\Windows\System32\crypt32.dll 2012-04-24 04:36:42 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll 2012-04-24 04:36:42 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll 2012-04-24 04:36:42 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll 2012-04-19 00:56:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx 2012-04-19 00:56:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts . ============= FINISH: 0:39:54.94 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 12/1/2010 9:26:10 PM System Uptime: 7/10/2012 1:19:23 PM (11 hours ago) . Motherboard: Dell Inc. | | 0WXY9J Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz | CPU 1 | 1723/533mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 451 GiB total, 161.304 GiB free. D: is CDROM (CDFS) . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP438: 7/2/2012 1:34:23 AM - Windows Update RP439: 7/5/2012 2:44:27 AM - Windows Update RP440: 7/8/2012 3:24:23 AM - Windows Update . ==== Hosts File Hijack ====================== . Hosts: 68.168.222.226 www.google-analytics.com. Hosts: 68.168.222.226 ad-emea.doubleclick.net. Hosts: 68.168.222.226 www.statcounter.com. Hosts: 108.163.215.51 www.google-analytics.com. Hosts: 108.163.215.51 ad-emea.doubleclick.net. Hosts: 108.163.215.51 www.statcounter.com. . ==== Installed Programs ====================== . . Adobe AIR Adobe Flash Player 11 Plugin Adobe Reader X (10.1.3) Adobe Shockwave Player 11.6 Advanced Audio FX Engine Amazon MP3 Downloader 1.0.15 Amazon MP3 Uploader AndreaMosaic 3.33.0 Apple Application Support Apple Software Update Audible Download Manager AudibleManager BookSmart® 3.2.5 3.2.5 BreakTaker BringFocus Canon Easy-PhotoPrint EX Canon Easy-WebPrint EX Canon IJ Network Scanner Selector EX Canon IJ Network Tool Canon Inkjet Printer/Scanner/Fax Extended Survey Program Canon MG5300 series On-screen Manual Canon MG5300 series User Registration Canon MP Navigator EX 5.0 Canon My Printer Canon Solution Menu EX Carbonite Chrysanth Diary [Free] Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Consumer In-Home Service Agreement Content Transfer Cozi D3DX10 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell DataSafe Online Dell Dock Dell Getting Started Guide Dell Support Center (Support Software) Dell Webcam Central Desktop Google Reader eM Client Evernote v. 4.5.1 F.lux FeedDemon Google Chrome Google Update Helper GoToAssist 8.0.0.514 GoToMeeting 4.5.0.457 Greeting Card Builder 3.1.4 InstantArticleWizard Intel(R) Control Center Intel(R) Graphics Media Accelerator Driver Intel(R) Management Engine Components Intel(R) Rapid Storage Technology Java Auto Updater Java(TM) 7 Update 4 JavaFX 2.1.0 Junk Mail filter update Live! Cam Avatar Creator LoJack Factory Installer McAfee Security Scan Plus McAfee SiteAdvisor melon 3.74 Mesh Runtime Messenger Companion Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Home and Student 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook 2010 Microsoft Office Outlook Connector Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Single Image 2010 Microsoft Office Word MUI (English) 2010 Microsoft Outlook 2010 Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable - KB2467175 Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Visual Studio 2005 Tools for Office Runtime MotoConnect Mozilla Firefox 13.0.1 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) My Scrap Nook NovaMind 5 NWZ-S540 WALKMAN Guide OmmWriter Pandora Photobie -- photo editing software from Photobie Design PhotoCardMaker 1.0.4 Picasa 3 Plaxo Toolbar for Windows QuickTime RealDownloader RedNotebook 1.3 Roxio Burn SeaMonkey (2.10.1) Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft SharePoint Workspace 2010 (KB2566445) Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition Shape Collage Skype Click to Call Skype™ 5.8 Smilebox Stillness Buddy swMSM The Journal 5 The Weather Channel App The Weather Channel Desktop 6 Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Visual Studio 2005 Tools for Office Second Edition Runtime VLC media player 2.0.2 WebReader WildTangent Games Windows Live Communications Platform Windows Live Essentials Windows Live Installer Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Companion Core Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Windows Media Player Firefox Plugin . ==== Event Viewer Messages From Past Week ======== . 7/10/2012 10:01:23 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer IM-INSPIRATION that believes that it is the master browser for the domain on transport NetBT_Tcpip_{38199863-365A-4D14-AC6D-CDD40868BFD6}. The master browser is stopping or an election is being forced. 7/10/2012 1:33:49 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service. . ==== End Of File =========================== |
11-Jul-2012, 08:33 PM
#2 | |||||||
| Hello momurf and Welcome to Tech Support Guy!  My name is Gizzy and I'll be glad to help you with your malware problems. Please note the following while we work:
Because of this, I advise you to backup any personal files and folders before you start. Backup your data - windows 7 I am going through your logs and will reply with instructions soon.
__________________ Graduate of Malware Removal University | Member of ASAP and UNITE Help Add Content At The Official Tech Support Guy Library Of Knowledge! |
13-Jul-2012, 10:54 PM
#3 | |||||||
| Hi momurf, UAC Advice
Uninstall Programs
Security Check
Download and run OTL
Please reply with:
__________________ Graduate of Malware Removal University | Member of ASAP and UNITE Help Add Content At The Official Tech Support Guy Library Of Knowledge! |
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