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Suspected Virus Google Chrome and IE Not Working

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ladycc123's Avatar
ladycc123 ladycc123 is offline
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Join Date: Jul 2012
Experience: Beginner
21-Jul-2012, 05:10 AM #1
Unhappy Suspected Virus Google Chrome and IE Not Working
Hi everyone , I'm a newbie here I have a little knowledge when it comes to computers but very little.
So that's what brings me here as I'm well and truly stuck with this so really hope someone can help me,
I will try and give as much detail as I can.

GC=Google Chrome
IE=Internet Explorer


So this all started yesterday I installed two programs
called Hide My IP and Hide my ip address
I downloaded two different ones cause the 1st one didn't work
so they were both installed on my computer ( I stupidly did this trying to download some tvshow from a torrent site never again)
So they randomly changed my IPs to one in china the US and Australia.
Everything went well ish to start then
I got some error message on GC on my home page saying
I was not connected to the internet and to restart my router or adjust my proxy setting
if I was using one I got the same message on IE as well. (Internet was on)
Then I quickly uninstalled these two programs everything seemed to be ok and they seemed to work
I was able to use the both GC and IE again normally
then I stupidly very stupidly
I may add reinstalled one of the hide my ip programs again.(Was still pushing my luck stupidly)
Then I tried again and got another error almost straight away saying there was a network issue
and to try again soon( this wasn't an online issue I knew it was down to my stupidity)
and then I went into GC under the hood by clicking the wrench
I clicked under Privacy I clicked content settings and were it said all cookies and site data
I clicked that open and proceeded to remove all.
I also hit the button when you go into privacy under cookies and the very end of the column
it says manage exceptions I for some reason deleted the hostname (I really have no idea why I thought any of this was a good idea at the time I think I was possessed by an idiot ghost or something cause I have no words for this its not me lol)
Then I refreshed again and got this error on both browsers again

502 bad gateway nginx

then I panicked a bit more realizing I got myself stuck in more hot water
I then got this error after refreshing the page a few times

error 15 (net::err_socket_not_connected): unknown error

I got these errors on both browsers, I also got this error

Error 101 (net::ERR_CONNECTION_RESET):

also on both.
I uninstalled the hide my ip program again and shouted at myself many times lol
Then I opened firefox to see was it by chance working it was
then I thought phew least I have some internet maybe I can google my way out of it lol.
So I installed another browser for back up in the off chance it would work like firefox
I downloaded Opera it also worked so I was happy with that
I then proceeded googling and tried a few things
I cleared the cache and the browsing history and cookies none of this really worked.
But after a while on it clicked on to google I thought yes its back
but then I got a capctha page from google saying it noticed strange traffic coming from my network
so I typed in the captcha and it worked and it went on to the test page
I typed into test search to see was it working
it worked for a minute and then it dropped and said
I had no internet connection and to check my router or proxy settings blah blah (My dongle was connected to the internet so I know there was access)
I got these captcha things from google on both browsers still.
Then after refreshing for a bit I got this google captcha thing again but this time in Mandarin Chinese,
So then I thought my ip address must still be this Chinese ip both of these programs
I had uninstalled hours at this stage so I was completely baffled was the same on both browsers still.
Then a little while later I opened IE and my home page opened then
I tried google and it opened too I typed in a word to test and see would it search
and work when I did it wouldn't move and just stayed on googles main page.
Also I tired it with GC again and it opened on my homepage
I typed in twitter on my address bar and got this again especially with twitter
when I try open it with these two browsers

502 bad gateway nginx.

After refreshing a few more times I still kept getting all 3 of these errors again over and over

1.Error 101 (net::ERR_CONNECTION_RESET):

2. error 15 (net::err_socket_not_connected): unknown error


3. 502 bad gateway nginx

again on both browsers.

So more googling on opera I came to the conclusion maybe it was a virus malware

I was thinking by the descriptions so I installed Malware Bytes the 14 day trial it ran a scan it then show up saying
I had two intrusions Pup something or other and something called Application something or other
I didn't take the names I just thought great malware bites will quarantine it it will be ok now,
I also used ccleaner to sweep the cache cookies and what not to see would it help anymore.

By this stage it was late as I was hours over it so I said I'd go to bed and try again in the morning.

So today I could still not access the internet with GC or IE
after I thought the virus had gone so I said it must of being something I did wrong
so I settled on I won't get it fixed and I have browsers that will work so I was happish with that.
Then tonight both opera and firefox stopped working after much cursing
I tried to manually look through the files were the virus were supposed to be and
I looked through my recently installed programs and various files to see
was anything installed or did anything look suspicious there was a few things
I deleted the hide my ip files from the local data files and any others
that looked strange that I didn't recognize.
I opened firefox again in the off chance it might work
it didn't but at the side from malaware bytes a pop up appeared saying
it was successfully keeping a malicious proxy away from my computer
with the number 207.232.22.60
it also had a port number but I didn't think to take that down like a fool.
it also had something saying status ongoing and it said firefox etc.
I last night before I installed malware bytes scanned with norton 360 everything was fine with the results.
So then I thought maybe malware bytes maybe gave my computer something it never had in the first place
so I uninstalled it and deleted all the files it came with including the quarantined viruses.
Now my computer is running really low on memory its at zero now even though
I'm disk cleaning every few minutes then it jumps back to 7gb again and goes again just as fast.
I can only access the internet through firefox and I can't play any youtube videos at all
either on firefox and just now I have noticed in the system 32 folder the DRVSTORE Folder is blue as
are all the files inside and when there was an apparent virus last nigh the folder
that was left of it was blue too it was called wizmiz or something like that.
And also from the last couple of weeks Norton 360 keeps saying it is out of date
even though there is 178 days left of the subscription
I usually reinstall this to fix it but it also never lets me update it when its working
and it crashes alot too never really fazed me though cause I just kept reinstalling it and then it seemed ok

( But after I posted this yesterday morning Norton 360 said it was out of date again and at risk).

That's basically everything
I hope I was thorough and I didn't confuse anyone to much
I tried my best with explaining
call me a idiot your more then welcome
but please don't be to harsh as I'm calling myself enough names lol
I really hope someone can help me
I am at a loss with this I'm that mixed up with its crazy lol
I thought I knew my stuff but sadly no
so please dumb it down considerably if you can for me haha

Thanks and looking forward to hearing your solutions if I'm not completely doomed lol
this all the SysInfo

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium,
Service Pack 1, 64 bit Processor:
Celeron(R) Dual-Core CPU T3500 @ 2.10GHz,
Intel64 Family 6 Model 23 Stepping 10 Processor Count:
2 RAM: 3932 Mb Graphics Card: Mobile Intel(R)
4 Series Express Chipset Family, 6 Mb
Hard Drives: C: Total - 238469 MB, Free - 0 MB; D: Total - 238068 MB, Free - 0 MB; Motherboard: TOSHIBA, PWWAM Antivirus: Norton 360, Not Updated






(This is the SysInfo from today 22/07/2012 hope this is helpful)


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Celeron(R) Dual-Core CPU T3500 @ 2.10GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 4 Mb
Hard Drives: C: Total - 238469 MB, Free - 0 MB; D: Total - 238068 MB, Free - 0 MB;
Motherboard: TOSHIBA, PWWAM
Antivirus: Norton 360, Not Updated

Last edited by dvk01; 22-Jul-2012 at 06:12 AM.. Reason: remove formatting si i can read it
ladycc123's Avatar
ladycc123 ladycc123 is offline
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21-Jul-2012, 05:14 AM #2
Sorry my post has turned all crazy I'm trying to fix it
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ladycc123 ladycc123 is offline
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21-Jul-2012, 05:21 AM #3
I'm really sorry I hope this won't be to difficult to read I can't fix it at all
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ladycc123 ladycc123 is offline
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22-Jul-2012, 03:49 AM #4
Bump
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ladycc123 ladycc123 is offline
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22-Jul-2012, 04:13 AM #5
Finally figured out how to fix this yaay hope you can read it better now
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dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
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22-Jul-2012, 06:11 AM #6
sounds like you have a rootkit from all youir piracy attempts

follow advice here and post the logs those programs make
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22-Jul-2012, 10:57 PM #7
Thank you very much for your help I will do that now
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22-Jul-2012, 11:31 PM #8
This the log from Hijack this






Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:08:49, on 23/07/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Internet Download Manager\IDMan.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\ProgramData\GameXN\GameXNGO.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Users\Clare123\AppData\Local\Google\Update\1.3.21.115\GoogleCrashHandler .exe
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\Jaksta Technologies\Jaksta Free Media Recorder Toolbar\Jaksta Free Video History\jfvhistoryp.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\Clare123\AppData\Local\Facebook\Messenger\2.1.4570.0\FacebookMesse nger.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\ATH.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
C:\Users\Clare123\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 178.167.139.139:59514
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Free Media Recorder - {e5b66461-19eb-4da5-bbf7-df2d266d975b} - C:\Program Files (x86)\Free_Media_Recorder\prxtbFree.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Free Media Recorder Toolbar - {e5b66461-19eb-4da5-bbf7-df2d266d975b} - C:\Program Files (x86)\Free_Media_Recorder\prxtbFree.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NBAgent] "C:\Program Files (x86)\Nero\Nero 11\Nero BackItUp\NBAgent.exe" /WinStart
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [Jaksta Free Video History] "C:\Program Files (x86)\Jaksta Technologies\Jaksta Free Media Recorder Toolbar\Jaksta Free Video History\jfvhistoryp.exe" -monitor
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STAR
O4 - HKCU\..\Run: [IDMan] C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
O4 - HKCU\..\Run: [Mobile Partner] C:\Program Files (x86)\3MobileWiFi\3MobileWiFi
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
O4 - HKCU\..\Run: [com.apple.dav.bookmarks.daemon] C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
O4 - HKCU\..\Run: [C:\Users\Clare123\Downloads\Compressed\TSRW_2_0_0.exe\TSRW_2_0_0.exe] C:\Users\Clare123\Downloads\Compressed\TSRW_2_0_0.exe\TSRW_2_0_0.exe
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Clare123\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files (x86)\BitTorrent\BitTorrent.exe" /MINIMIZED
O4 - HKCU\..\Run: [GameXN GO] "C:\ProgramData\GameXN\GameXNGO.exe" /startup
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Google Update] "C:\Users\Clare123\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP (User 'Default user')
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Startup: Dropbox.lnk = Clare123\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: Facebook Messenger.lnk = Clare123\AppData\Local\Facebook\Messenger\2.1.4570.0\FacebookMessenger.exe
O4 - Global Startup: Toshiba Places Icon Utility.lnk = C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
O8 - Extra context menu item: Download all links with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files\TOSHIBA\BulletinBoard\TosNcUi.dll,-229 - {97F922BD-8563-4184-87EE-8C4ACA438823} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\TOSHIBA\BulletinBoard\TosNcUi.dll,-228 - {97F922BD-8563-4184-87EE-8C4ACA438823} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\McSACore.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - c:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15927 bytes

Last edited by dvk01; 23-Jul-2012 at 05:19 AM..
ladycc123's Avatar
ladycc123 ladycc123 is offline
Computer Specs
Member with 9 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Beginner
22-Jul-2012, 11:33 PM #9
DDS Test File





DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_32
Run by Clare123 at 4:18:20 on 2012-07-23
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.353.1033.18.3933.1741 [GMT 1:00]
.
AV: Norton 360 *Enabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
c:\PROGRA~2\mcafee\SITEAD~1\McSACore.exe
C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Internet Download Manager\IDMan.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\ProgramData\GameXN\GameXNGO.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Users\Clare123\AppData\Local\Google\Update\1.3.21.115\GoogleCrashHandler .exe
C:\Users\Clare123\AppData\Local\Google\Update\1.3.21.115\GoogleCrashHandler 64.exe
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\Jaksta Technologies\Jaksta Free Media Recorder Toolbar\Jaksta Free Video History\jfvhistoryp.exe
C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\Clare123\AppData\Local\Facebook\Messenger\2.1.4570.0\FacebookMesse nger.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
c:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\ATH.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
C:\Windows\explorer.exe
C:\Users\Clare123\Desktop\HijackThis.exe
C:\Windows\system32\notepad.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\explorer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ie/
uInternet Settings,ProxyServer = 178.167.139.139:59514
mURLSearchHooks: Free Media Recorder Toolbar: {e5b66461-19eb-4da5-bbf7-df2d266d975b} - C:\Program Files (x86)\Free_Media_Recorder\prxtbFree.dll
mWinlogon: Userinit=userinit.exe,
BHO: IDM integration (IDMIEHlprObj Class): {0055c089-8582-441b-a0bf-17b458c2a3a8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Free Media Recorder Toolbar: {e5b66461-19eb-4da5-bbf7-df2d266d975b} - C:\Program Files (x86)\Free_Media_Recorder\prxtbFree.dll
BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Free Media Recorder Toolbar: {e5b66461-19eb-4da5-bbf7-df2d266d975b} - C:\Program Files (x86)\Free_Media_Recorder\prxtbFree.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
TB: {687578B9-7132-4A7A-80E4-30EE31099E03} - No File
uRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STAR
uRun: [IDMan] C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
uRun: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
uRun: [Mobile Partner] C:\Program Files (x86)\3MobileWiFi\3MobileWiFi
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [com.apple.dav.bookmarks.daemon] C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
uRun: [C:\Users\Clare123\Downloads\Compressed\TSRW_2_0_0.exe\TSRW_2_0_0.exe] C:\Users\Clare123\Downloads\Compressed\TSRW_2_0_0.exe\TSRW_2_0_0.exe
uRun: [Facebook Update] "C:\Users\Clare123\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
uRun: [BitTorrent] "C:\Program Files (x86)\BitTorrent\BitTorrent.exe" /MINIMIZED
uRun: [GameXN GO] "C:\ProgramData\GameXN\GameXNGO.exe" /startup
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Google Update] "C:\Users\Clare123\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [NBAgent] "C:\Program Files (x86)\Nero\Nero 11\Nero BackItUp\NBAgent.exe" /WinStart
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [Jaksta Free Video History] "C:\Program Files (x86)\Jaksta Technologies\Jaksta Free Media Recorder Toolbar\Jaksta Free Video History\jfvhistoryp.exe" -monitor
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP
StartupFolder: C:\Users\Clare123\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startu p\Dropbox.lnk - C:\Users\Clare123\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Clare123\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startu p\FACEBO~1.LNK - C:\Users\Clare123\AppData\Local\Facebook\Messenger\2.1.4570.0\FacebookMesse nger.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TOSHIB~1.LNK - C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: Download all links with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
IE: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{83F94E5C-BF6A-4422-B4AA-DFEC1E275714} : DhcpNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{9C43D3D9-C7FA-47DD-A4AC-8AC3015934F6} : DhcpNameServer = 192.168.1.1 192.168.1.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
BHO-X64: IDM Helper - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
BHO-X64: Norton Identity Protection - No File
BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
BHO-X64: Norton Vulnerability Protection - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Free Media Recorder Toolbar: {e5b66461-19eb-4da5-bbf7-df2d266d975b} - C:\Program Files (x86)\Free_Media_Recorder\prxtbFree.dll
BHO-X64: Free Media Recorder - No File
BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Free Media Recorder Toolbar: {e5b66461-19eb-4da5-bbf7-df2d266d975b} - C:\Program Files (x86)\Free_Media_Recorder\prxtbFree.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
TB-X64: {687578B9-7132-4A7A-80E4-30EE31099E03} - No File
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [NBAgent] "C:\Program Files (x86)\Nero\Nero 11\Nero BackItUp\NBAgent.exe" /WinStart
mRun-x64: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun-x64: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun-x64: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [Jaksta Free Video History] "C:\Program Files (x86)\Jaksta Technologies\Jaksta Free Media Recorder Toolbar\Jaksta Free Video History\jfvhistoryp.exe" -monitor
mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Clare123\AppData\Roaming\Mozilla\Firefox\Profiles\b9hrftl6.default \
FF - prefs.js: browser.search.selectedEngine - Search Results
FF - prefs.js: browser.startup.homepage - hxxp://www.searchnu.com/406
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3072253&SearchSource=2&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\npBrowserPlugin.dll
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchrom ebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5 videoshim.dll
FF - plugin: C:\Users\Clare123\AppData\Local\Facebook\Messenger\2.1.4570.0\npFbDesktopPl ugin.dll
FF - plugin: C:\Users\Clare123\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling .dll
FF - plugin: C:\Users\Clare123\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dl l
FF - plugin: C:\Users\Clare123\AppData\Roaming\Mozilla\Firefox\Profiles\b9hrftl6.default \extensions\{32b29df0-2237-4370-9a29-37cebb730e9b}\plugins\np-mswmp.dll
FF - plugin: C:\Users\Clare123\AppData\Roaming\Mozilla\Firefox\Profiles\b9hrftl6.default \extensions\{687578b9-7132-4a7a-80e4-30ee31099e03}\plugins\np-mswmp.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_265.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=112462
FF - user.js: extensions.BabylonToolbar_i.babExt -
FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
FF - user.js: extensions.BabylonToolbar_i.id - ccb80a14000000000000000000000000
FF - user.js: extensions.BabylonToolbar_i.hardId - ccb80a14000000000000000000000000
FF - user.js: extensions.BabylonToolbar_i.instlDay - 15452
FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1718:47:10
FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon
FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar
FF - user.js: extensions.BabylonToolbar_i.aflt - babsst
FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
FF - user.js: extensions.BabylonToolbar_i.tlbrId - base
FF - user.js: extensions.BabylonToolbar_i.instlRef - sst
FF - user.js: network.proxy.type - 0
FF - user.js: network.proxy.http -
user_pref(network.proxy.http_port,);
FF - user.js: network.proxy.no_proxies_on -
.
============= SERVICES / DRIVERS ===============
.
R0 NBVol;Nero Backup Volume Filter Driver;C:\Windows\system32\DRIVERS\NBVol.sys --> C:\Windows\system32\DRIVERS\NBVol.sys [?]
R0 NBVolUp;Nero Backup Volume Upper Filter Driver;C:\Windows\system32\DRIVERS\NBVolUp.sys --> C:\Windows\system32\DRIVERS\NBVolUp.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20120402.001\BHDrvx64.sys [2012-6-29 1160824]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys --> C:\Windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20120202.002\IDSviA64.sys [2012-6-14 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\drivers\N360x64\0602010.005\SYMNETS.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2010-1-28 249200]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2011-6-21 1811456]
R2 IDMWFP;IDMWFP;C:\Windows\system32\DRIVERS\idmwfp.sys --> C:\Windows\system32\DRIVERS\idmwfp.sys [?]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\McSACore.exe [2012-2-22 103440]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe [2012-7-16 138232]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-25 687400]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [2011-2-10 112080]
R3 appliandMP;appliandMP;C:\Windows\system32\DRIVERS\appliand.sys --> C:\Windows\system32\DRIVERS\appliand.sys [?]
R3 CeKbFilter;CeKbFilter;C:\Windows\system32\DRIVERS\CeKbFilter.sys --> C:\Windows\system32\DRIVERS\CeKbFilter.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-6-14 138912]
R3 jakndisMP;jakndisMP;C:\Windows\system32\DRIVERS\jakndis.sys --> C:\Windows\system32\DRIVERS\jakndis.sys [?]
R3 PGEffect;Pangu effect driver;C:\Windows\system32\DRIVERS\pgeffect.sys --> C:\Windows\system32\DRIVERS\pgeffect.sys [?]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\system32\DRIVERS\rtl8192Ce.sys --> C:\Windows\system32\DRIVERS\rtl8192Ce.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-6-21 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-10 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-11 250056]
S3 appliand;Applian Network Service;C:\Windows\system32\DRIVERS\appliand.sys --> C:\Windows\system32\DRIVERS\appliand.sys [?]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-1 183560]
S3 ewusbnet;HUAWEI USB-NDIS miniport;C:\Windows\system32\DRIVERS\ewusbnet.sys --> C:\Windows\system32\DRIVERS\ewusbnet.sys [?]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-10 136176]
S3 hwusbdev;Huawei DataCard USB PNP Device;C:\Windows\system32\DRIVERS\ewusbdev.sys --> C:\Windows\system32\DRIVERS\ewusbdev.sys [?]
S3 jakndis;Jaksta Service;C:\Windows\system32\DRIVERS\jakndis.sys --> C:\Windows\system32\DRIVERS\jakndis.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
.
============= FINISH: 4:22:27.55 ===============

Last edited by dvk01; 23-Jul-2012 at 05:19 AM.. Reason: remove bold tags to make it readable
ladycc123's Avatar
ladycc123 ladycc123 is offline
Computer Specs
Member with 9 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Beginner
22-Jul-2012, 11:36 PM #10
This is the Attach Txt Attachment

Thank you very much again
Attachment Blocked
Attachments in the HJT forum are often designed to solve a specific issue and not meant to be used without instructions specific to your computer. If you want help specific to your computer, please post a HiJackThis Log. If you started this thread, please make sure you are logged in to be able to view attachments.
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,150 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
23-Jul-2012, 05:24 AM #11
first DO NOT use bold tags on the logs or on an entire post please
it makes it very difficult to read and I don't have the time or patience to play around trying to read difficult things. I would normally just ignore them & move on to topics that I can read easily without straining my eyes
The idea of bold or other formatting tags is to highlight small important words or phrases NOT the entire post

now next step

elete any existing version of ComboFix you have sitting on your desktop
Please read and follow all these instructions very carefully
Do not edit or remove any information or user names etc, otherwise we cannot fix the problem. If you insist on editing out anything then I will close the topic & refuse to offer any help.

Download ComboFix from Hereto your Desktop.
As you download it rename it to username123.exe


**Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
--------------------------------------------------------------------
1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
  • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again after combofix has finished
--------------------------------------------------------------------
2. Close any open browsers and any other programs you might have running
Double click on renamed combofix.exe & follow the prompts.
If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

Please tell us if it has cured the problems or if there are any outstanding issues

*EXTRA NOTES*
  • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
  • If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
  • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the log in next reply please...
__________________
Derek Microsoft MVP/Windows - Security | Thespykiller | How to protect yourself and other Security Advice
Find out all about the European Wild Hedgehog, what you can do to save it from extinction Hedgehog Rescue
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