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08-Aug-2012, 01:57 PM
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| System packed up and hitchhiking south Very sluggish, hangs up, freezes and crashes. AVG notifies of multiple infections and is always quarantining or removing but is not able to keep the thing running. Please help. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 12:26:09 PM, on 8/8/2012 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v9.00 (9.00.8112.16447) Boot mode: Normal Running processes: C:\Program Files (x86)\Paltalk Messenger\paltalk.exe C:\Program Files (x86)\AVG\AVG2012\avgtray.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_270_ActiveX.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Users\Terry\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/?ref=tn_tnmn R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - - (no file) R3 - URLSearchHook: FCToolbarURLSearchHook Class - {e719d8a6-cca4-41b5-b27c-ccf969280033} - C:\Program Files (x86)\Dogpile Toolbar\Helper.dll F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: FCTBPos00Pos - {61AFBC1F-52F3-43F5-A5ED-AFA778C579E1} - C:\Program Files (x86)\Dogpile Toolbar\Toolbar.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: Dogpile Toolbar - {8A936F47-6B90-4537-A1BC-6F369A203D47} - C:\Program Files (x86)\Dogpile Toolbar\Toolbar.dll O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe" O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - Startup: PalTalk.lnk = C:\Program Files (x86)\Paltalk Messenger\paltalk.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files (x86)\Paltalk Messenger\Paltalk.exe O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pu...sh/swflash.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUpnpService10.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: Intel(R) Sample Collector (SampleCollector) - Intel Corporation - C:\Program Files\Sony\VAIO Care\collsvc.exe O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe O23 - Service: VAIO Media plus Database Manager (SOHDBSvr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe O23 - Service: VAIO Media plus Playlist Manager (SOHPlMgr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareReso urceManager.exe O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe O23 - Service: VAIO Content Metadata Intelligent Network Service Manager (VcmINSMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 11616 bytes . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 Run by Terry at 12:44:02 on 2012-08-08 Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3901.1935 [GMT -5:00] . AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\PROGRA~2\AVG\AVG2012\avgrsa.exe C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe C:\Windows\system32\Dwm.exe C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe C:\Windows\system32\taskhost.exe C:\Windows\Explorer.EXE C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe C:\Program Files (x86)\AVG\AVG2012\avgemca.exe C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe C:\Windows\SysWOW64\DllHost.exe C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe C:\Windows\system32\taskeng.exe C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe C:\Windows\system32\WUDFHost.exe C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE C:\Program Files (x86)\Paltalk Messenger\paltalk.exe C:\Program Files (x86)\AVG\AVG2012\avgtray.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files\Sony\VAIO Care\VCsystray.exe C:\Program Files\Sony\VAIO Power Management\SPMService.exe C:\Windows\system32\wuauclt.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe -netsvcs C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_270_ActiveX.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\SysWOW64\NOTEPAD.EXE C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Users\Terry\Downloads\cqg70bc1.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe Couldn't get it to attach so: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 12/6/2011 10:25:35 AM System Uptime: 8/8/2012 9:49:02 AM (3 hours ago) . Motherboard: Sony Corporation | | VAIO Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz | N/A | 2700/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 291 GiB total, 239.61 GiB free. D: is Removable E: is Removable F: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP57: 6/22/2012 12:26:15 PM - Windows Update RP58: 7/3/2012 1:52:43 AM - Scheduled Checkpoint RP59: 7/12/2012 9:35:16 PM - Scheduled Checkpoint RP60: 7/13/2012 3:00:21 AM - Windows Update RP61: 7/20/2012 11:08:47 AM - Scheduled Checkpoint RP62: 7/28/2012 8:20:21 AM - Scheduled Checkpoint RP63: 8/5/2012 8:09:21 AM - Scheduled Checkpoint . ==== Installed Programs ====================== . . Update for Microsoft Office 2007 (KB2508958) 4500_G510af_Help 4500G510af 4500G510af_Software_Min Adobe Flash Player 11 ActiveX Adobe Reader 9.2 Application Manager for VAIO ArcSoft Magic-i Visual Effects 2 ArcSoft PhotoImpression 5 ArcSoft WebCam Companion 3 BufferChm Choice Guard Click to Disc Click to Disc Editor Compatibility Pack for the 2007 Office system Destinations DeviceDiscovery DocMgr DocProc Dogpile Toolbar Fax Garmin Communicator Plugin Garmin Lifetime Updater Garmin USB Drivers Google Earth Google Update Helper GPBaseService2 HP Update HPProductAssistant HPSSupply Java Auto Updater Java(TM) 6 Update 31 Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, 64 bit Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, Intel64 Family 6 Model 23 Stepping 10 Processor Count: 2 RAM: 3901 Mb Graphics Card: Intel(R) G45/G43 Express Chipset, 1822 Mb Hard Drives: C: Total - 297497 MB, Free - 245352 MB; Motherboard: Sony Corporation, VAIO Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled |
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