[dvk01]

open FF tools/addons
look for mystart or incredibar & selct tehm & select disable
see if taht cures it

[hisbeauty4ashes]

No that is no where to be seen. I disabeled all plugins and it still does it. I am wondering if there is a bug in FireFox.

[dvk01]

try starting ff in safe mode & see if it still does it
http://support.mozilla.org/en-US/kb/...sing-safe-mode

[hisbeauty4ashes]

I got it thanks so much. Should I download AVG?

[flavallee]

Originally Posted by hisbeauty4ashes

Should I download AVG?

Have you read posts #19 and #30?

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[hisbeauty4ashes]

Yes I read all that what I meant was are we all clear now to install the Microsoft essentials.

[flavallee]

I doubt that dvk01 wants you to install it or any other antivirus program at this time. Be patient.

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[hisbeauty4ashes]

Not trying to be impatient I thought we were through. It is hard to tell on these forums.

[dvk01]

if you think everything is cleared up and you have cured all youir problems then yes install MSE

*Follow these steps to uninstall Combofix and the other tools it downloaded to remove the malware*
* Click START then RUN
* Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the /U, it needs to be there.


This will also purge the restore folder and clear any malware that has been put in there. Now Empty Recycle bin on desktop Then reboot.

go here http://www.thespykiller.co.uk/index.php?page=3 for info on how to tighten your security settings and how to help prevent future attacks.

and scan here http://secunia.com/vulnerability_scanning/online/ for out of date & vulnerable common applications on your computer and update whatever it suggests. Download & use the PSI version ( not the OSI, in your browser java version) as I no longer recommend having Java installed on the computer at all, unless it is absolutely necessary, because of the too high risk of malware infiltration

Then pay an urgent visit to windows update & make sure you are fully updated, that will help to plug the security holes that let these pests on in the first place. If windows update doesn't work, please come back & tell us

[hisbeauty4ashes]

I did exactly what you said about but cannot seem to get the combofix uninstall right even seperating the X \U. Not sure why it is not working.

[dvk01]

try pasting this line into the run box instead
"c:\users\jeanie\Desktop\ComboFix.exe" /uninstall

[hisbeauty4ashes]

It says windows can't find it. Hummm.

[flavallee]

Originally Posted by hisbeauty4ashes

I did exactly what you said about but cannot seem to get the combofix uninstall right even seperating the X \U. Not sure why it is not working.

Make sure the slash is / and NOT \

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[hisbeauty4ashes]

Yes i copied and pasted it the correct way does not work. Thanks

[flavallee]

I'm referring to the screenshot in post #39.

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