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10-Sep-2012, 06:40 PM
#1 |
| Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 5 Processor Count: 4 RAM: 3893 Mb Graphics Card: Intel(R) HD Graphics, 1722 Mb Hard Drives: C: Total - 235461 MB, Free - 124181 MB; D: Total - 16643 MB, Free - 2401 MB; F: Total - 102398 MB, Free - 7 MB; G: Total - 122128 MB, Free - 110789 MB; Motherboard: Hewlett-Packard, 1439 Antivirus: avast! Antivirus, Updated and Enabled Hi, I visited a website and downloaded a programme last night but home.sweetim hijacked google chrome. i have tried uninstalling it with no success. i even uninstalled google chrome, restored the system to an earlier restore point to no avail. Please help. Many thanks |
11-Sep-2012, 05:24 AM
#2 | |||||||
| To provide the antimalware experts with the information that they'll need to properly diagnose and solve your problem, please follow the instructions in this thread: http://forums.techguy.org/virus-othe...e-posting.html |
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12-Sep-2012, 02:22 PM
#3 |
| home.sweetim.com Hi after running the Hijack This on my computer these are the results: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 19:18:42, on 12/09/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16448) Boot mode: Normal Running processes: C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE C:\Program Files (x86)\Nokia\PC Internet Access\NPCIA.exe C:\Program Files (x86)\Nokia\Nokia Suite\NokiaSuite.exe C:\Users\Tom Mongare\AppData\Local\Google\Update\1.3.21.115\GoogleCrashHandler.exe C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe C:\Program Files (x86)\PC Connectivity Solution\Transports\NclMSBTSrvEx.exe C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe C:\Users\Tom Mongare\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPNOT/2 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPNOT/2 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.uk.msn.com/HPNOT/2 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: CacherBHO - {9B4DF450-DCC7-4B07-935D-0CD757A64583} - C:\Program Files (x86)\Moyea\YouTube FLV Downloader\MoyeaCatcher.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" O4 - HKCU\..\Run: [A40872722F0B9D95621CBCF9A79FBA42D9ECE837._service_run] "C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe" --type=service O4 - HKCU\..\Run: [NokiaPCInternetAccess] "C:\Program Files (x86)\Nokia\PC Internet Access\NPCIA.exe" /b O4 - HKCU\..\Run: [NokiaSuite.exe] C:\Program Files (x86)\Nokia\Nokia Suite\NokiaSuite.exe -tray O4 - HKCU\..\Run: [Google Update] "C:\Users\Tom Mongare\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\RunOnce: [Application Restart #2] C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe --flag-switches-begin --enable-print-preview --flag-switches-end --restore-last-session -- http://feedproxy.google.com/~r/Kenya...m_medium=email O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105 O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: RtVOsdService Installer (RtVOsdService) - Realtek Semiconductor Corp. - C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: ServiceLayer - Nokia - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: Sony PC Companion - Avanquest Software - C:\Program Files (x86)\Sony\Sony PC Companion\PCCService.exe O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 14452 bytes |
12-Sep-2012, 02:29 PM
#4 | |||||||
| Run the following: Please download AdwCleaner by Xplode onto your Desktop.
Kevin |
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12-Sep-2012, 03:29 PM
#5 |
| Hi This is the copy of GMER Rootkit Detector and Remover Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\00158315a310 @8400d24a426b 0x04 0xE8 0xDA 0x33 ... Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\002713c30611 Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\00158315a310 (not active ControlSet) Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\00158315a310@581 70c0f9f0d 0x7F 0xAD 0x42 0x8D ... Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\00158315a310@840 0d24a426b 0x04 0xE8 0xDA 0x33 ... Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\002713c30611 (not active ControlSet) ---- Files - GMER 1.0.15 ---- File C:\avast! sandbox 0 bytes File C:\avast! sandbox\S-1-5-21-297700339-2509041311-3707083054-1000 0 bytes File C:\avast! sandbox\S-1-5-21-297700339-2509041311-3707083054-1000\sfzone 0 bytes File C:\avast! sandbox\S-1-5-21-297700339-2509041311-3707083054-1000\sfzone\C 0 bytes File C:\avast! sandbox\S-1-5-21-297700339-2509041311-3707083054-1000\sfzone\snx_fs.dat 180 bytes File C:\avast! sandbox\snx_rhive 262144 bytes File C:\avast! sandbox\snx_rhive.LOG1 5120 bytes File C:\avast! sandbox\snx_rhive.LOG2 0 bytes File C:\avast! sandbox\snx_rhive{62ee881e-c42f-11e1-960e-d5425afd64e2}.TM.blf 65536 bytes File C:\avast! sandbox\snx_rhive{62ee881e-c42f-11e1-960e-d5425afd64e2}.TMContainer00000000000000000001.regtrans-ms 524288 bytes File C:\avast! sandbox\snx_rhive{62ee881e-c42f-11e1-960e-d5425afd64e2}.TMContainer00000000000000000002.regtrans-ms 524288 bytes ---- EOF - GMER 1.0.15 ---- |
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12-Sep-2012, 03:32 PM
#6 |
| home.sweetim.com Hallo again, After running the Adware cleaner these are the results posted. # AdwCleaner v2.001 - Logfile created 09/12/2012 at 20:30:17 # Updated 09/09/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Tom Mongare - TOMMONGARE-HP # Boot Mode : Normal # Running from : C:\Users\Tom Mongare\Downloads\adwcleaner.exe # Option [Search] ***** [Services] ***** ***** [Files / Folders] ***** File Found : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml File Found : C:\user.js File Found : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\extension s\{EEE6C361-6118-11DC-9C72-001320C79847}.xpi File Found : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\searchplu gins\SweetIm.xml Folder Found : C:\Program Files (x86)\DealScout Folder Found : C:\ProgramData\Babylon Folder Found : C:\ProgramData\boost_interprocess Folder Found : C:\ProgramData\Browser Manager Folder Found : C:\ProgramData\InstallMate Folder Found : C:\ProgramData\Premium Folder Found : C:\Users\Tom Mongare\AppData\Local\Babylon Folder Found : C:\Users\Tom Mongare\AppData\LocalLow\BabylonToolbar Folder Found : C:\Users\Tom Mongare\AppData\LocalLow\boost_interprocess Folder Found : C:\Users\Tom Mongare\AppData\Roaming\Babylon Folder Found : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\extension s\{EEE6C361-6118-11DC-9C72-001320C79847} Folder Found : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\extension s\ffxtlbr@babylon.com Folder Found : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\SweetPack sToolbarData ***** [Registry] ***** Many thanks for your kind help. Tom |
12-Sep-2012, 03:39 PM
#7 | |||||||
| Thanks for the reply, do the following: Step 1
Please post the log. Step 2 Malwarebytes Anti-Malware and save it to your desktop. Alernative D/L mirror Alternative D/L mirror Double Click mbam-setup.exe to install the application.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Let me see both logs in your reply, also give an update on any issues/concerns.. Kevin |
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12-Sep-2012, 03:55 PM
#8 |
| home.sweetim.com Hi Kevin, please find here in attached the report log of adwcleaner exe for you to look at # AdwCleaner v2.001 - Logfile created 09/12/2012 at 20:46:07 # Updated 09/09/2012 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Tom Mongare - TOMMONGARE-HP # Boot Mode : Normal # Running from : C:\Users\Tom Mongare\Downloads\adwcleaner.exe # Option [Delete] ***** [Services] ***** ***** [Files / Folders] ***** File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml File Deleted : C:\user.js File Deleted : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\extension s\{EEE6C361-6118-11DC-9C72-001320C79847}.xpi File Deleted : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\searchplu gins\SweetIm.xml Folder Deleted : C:\Program Files (x86)\DealScout Folder Deleted : C:\ProgramData\Babylon Folder Deleted : C:\ProgramData\boost_interprocess Folder Deleted : C:\ProgramData\Browser Manager Folder Deleted : C:\ProgramData\InstallMate Folder Deleted : C:\ProgramData\Premium Folder Deleted : C:\Users\Tom Mongare\AppData\Local\Babylon Folder Deleted : C:\Users\Tom Mongare\AppData\LocalLow\BabylonToolbar Folder Deleted : C:\Users\Tom Mongare\AppData\LocalLow\boost_interprocess Folder Deleted : C:\Users\Tom Mongare\AppData\Roaming\Babylon Folder Deleted : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\extension s\{EEE6C361-6118-11DC-9C72-001320C79847} Folder Deleted : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\extension s\ffxtlbr@babylon.com Folder Deleted : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\SweetPack sToolbarData ***** [Registry] ***** Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider Key Deleted : HKCU\Software\BrowserCompanion Key Deleted : HKLM\Software\Babylon Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5} Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DealSc out Key Deleted : HKLM\SOFTWARE\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48} Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5} Value Deleted : HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com] ***** [Internet Browsers] ***** -\\ Internet Explorer v9.0.8112.16421 Restored : [HKCU\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope] -\\ Mozilla Firefox v10.0.2 (en-GB) Profile name : default File : C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\prefs.js [OK] File is clean. -\\ Google Chrome v21.0.1180.89 File : C:\Users\Tom Mongare\AppData\Local\Google\Chrome\User Data\Default\Preferences Deleted [l.12] : urls_to_restore_on_startup = [ "hxxp://home.sweetim.com/?crg=3.1010000.10001&barid={E9DD37BA-FB3C-11E1-901F-88B9C8862FED}" ] Deleted [l.1667] : urls_to_restore_on_startup = [ "hxxp://home.sweetim.com/?crg=3.1010000.10001&barid={E9DD37BA-FB3C-11E1-901F-88B9C8862FED}" ] -\\ Opera v12.1.1532.0 File : C:\Users\Tom Mongare\AppData\Roaming\Opera\Opera\operaprefs.ini [OK] File is clean. ************************* AdwCleaner[R1].txt - [3541 octets] - [12/09/2012 20:30:17] AdwCleaner[S1].txt - [4151 octets] - [12/09/2012 20:46:07] ########## EOF - C:\AdwCleaner[S1].txt - [4211 octets] ########## Am running step 2 and will post in due course. Thanks Tom |
|
12-Sep-2012, 04:26 PM
#10 |
| Mbam Log Hi, here is the log of Mbam for your perusal Malwarebytes Anti-Malware (Trial) 1.65.0.1400 www.malwarebytes.org Database version: v2012.09.12.06 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Tom Mongare :: TOMMONGARE-HP [administrator] Protection: Enabled 12/09/2012 21:11:04 mbam-log-2012-09-12 (21-11-04).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 206383 Time elapsed: 4 minute(s), 29 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 1 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011041135} (PUP.Codec.PR) -> Quarantined and deleted successfully. Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) I believe the malicous malware has been removed because i have opened the google chrome webpage and it is not hijacking the search engine. Many thanks Could you advise if there are any issues you may have noticed in my logs i have posted which i need to address with your technical advice? Once again am very happy with your kind help. Tom. |
12-Sep-2012, 04:35 PM
#11 | |||||||
| Can you run DDS and post the two produced logs, i`d like to make sure your system is clean. This scan makes no changes to your system, it is purely diagnostic.... Please perform the following scan:
After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Thanks, Kevin |
|
12-Sep-2012, 05:14 PM
#12 |
| home.sweetim.com Hallo again, here is the first log: . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31 Run by Tom Mongare at 22:00:44 on 2012-09-12 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3894.1495 [GMT 1:00] . AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C} SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\Windows\system32\WLANExt.exe C:\Windows\system32\conhost.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\SysWOW64\ezSharedSvcHost.exe C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Windows\Explorer.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\System32\rundll32.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE C:\Windows\System32\igfxpers.exe C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE C:\Program Files (x86)\Nokia\PC Internet Access\NPCIA.exe C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe C:\Program Files (x86)\PC Connectivity Solution\Transports\NclUSBSrv64.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files (x86)\Nokia\Nokia Suite\NokiaSuite.exe C:\Users\Tom Mongare\AppData\Local\Google\Update\1.3.21.115\GoogleCrashHandler.exe C:\Users\Tom Mongare\AppData\Local\Google\Update\1.3.21.115\GoogleCrashHandler64.exe C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe C:\Program Files (x86)\PC Connectivity Solution\Transports\NclMSBTSrvEx.exe C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe C:\Program Files\Realtek\RtVOsd\RtVOsd.exe C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe C:\Windows\system32\svchost.exe -k SDRSVC C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = about:blank uSearch Page = hxxp://www.google.com uSearch Bar = hxxp://www.google.com/ie uDefault_Search_URL = hxxp://www.google.com/ie uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: CatcherBHO Class: {9b4df450-dcc7-4b07-935d-0cd757a64583} - C:\Program Files (x86)\Moyea\YouTube FLV Downloader\MoyeaCatcher.dll BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" uRun: [A40872722F0B9D95621CBCF9A79FBA42D9ECE837._service_run] "C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe" --type=service uRun: [NokiaPCInternetAccess] "C:\Program Files (x86)\Nokia\PC Internet Access\NPCIA.exe" /b uRun: [<NO NAME>] uRun: [NokiaSuite.exe] C:\Program Files (x86)\Nokia\Nokia Suite\NokiaSuite.exe -tray uRun: [Google Update] "C:\Users\Tom Mongare\AppData\Local\Google\Update\GoogleUpdate.exe" /c uRunOnce: [Application Restart #2] C:\Users\Tom Mongare\AppData\Local\Google\Chrome\Application\chrome.exe --flag-switches-begin --enable-print-preview --flag-switches-end --restore-last-session -- http://feedproxy.google.com/~r/Kenya...m_medium=email mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1) mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) mPolicies-system: HideFastUserSwitching = 0 (0x0) IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab TCP: DhcpNameServer = 149.254.230.7 149.254.192.126 TCP: Interfaces\{8D6D066A-CE48-4A86-BFEB-A344E812247B} : DhcpNameServer = 149.254.230.7 149.254.192.126 TCP: Interfaces\{8D6D066A-CE48-4A86-BFEB-A344E812247B}\05C65737E6564775962756C6563737143443243434 : DhcpNameServer = 192.168.1.254 TCP: Interfaces\{8D6D066A-CE48-4A86-BFEB-A344E812247B}\2656C6B696E6534376 : DhcpNameServer = 192.168.2.1 TCP: Interfaces\{8D6D066A-CE48-4A86-BFEB-A344E812247B}\3656E6472716C6 : DhcpNameServer = 192.168.1.254 TCP: Interfaces\{8D6D066A-CE48-4A86-BFEB-A344E812247B}\4514C4B44514C4B4D2639334532344 : DhcpNameServer = 192.168.1.1 TCP: Interfaces\{8D6D066A-CE48-4A86-BFEB-A344E812247B}\9444343502759425C4543535 : DhcpNameServer = 192.168.1.254 TCP: Interfaces\{8D6D066A-CE48-4A86-BFEB-A344E812247B}\C696E6B6379737 : DhcpNameServer = 192.168.1.1 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe" BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll BHO-X64: Increase performance and video formats for your HTML5 <video> - No File BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: CatcherBHO Class: {9B4DF450-DCC7-4B07-935D-0CD757A64583} - C:\Program Files (x86)\Moyea\YouTube FLV Downloader\MoyeaCatcher.dll BHO-X64: CacherBHO - No File BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO-X64: SkypeIEPluginBHO - No File BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL BHO-X64: URLRedirectionBHO - No File BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe mRunOnce-x64: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Tom Mongare\AppData\Roaming\Mozilla\Firefox\Profiles\lwlobl2l.default\ FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.67\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.68\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll FF - plugin: C:\Program Files (x86)\Nokia\Nokia Suite\npNokiaSuiteEnabler.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchrom ebrowserrecordext.dll FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5 videoshim.dll FF - plugin: C:\Users\Tom Mongare\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll FF - plugin: C:\Users\Tom Mongare\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll FF - plugin: C:\Windows\system32\TVUAx\npTVUAx.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_265.dll . ============= SERVICES / DRIVERS =============== . R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?] R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?] R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?] R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960] R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-11-25 98208] R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?] R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?] R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-9-10 44808] R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe [2010-7-17 514232] R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560] R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-6-19 103992] R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-9-1 227896] R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-2-15 34872] R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-25 13336] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-12 399432] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-12 676936] R2 RtVOsdService;RtVOsdService Installer;C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe [2010-6-24 315392] R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-11-25 2320920] R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?] R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?] R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?] R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184] R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-8-21 136176] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-6-7 160944] S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-5 250568] S3 BrSerIb;Brother MFC Serial Interface Driver(WDM);C:\Windows\system32\DRIVERS\BrSerIb.sys --> C:\Windows\system32\DRIVERS\BrSerIb.sys [?] S3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);C:\Windows\system32\DRIVERS\BrUsbSIb.sys --> C:\Windows\system32\DRIVERS\BrUsbSIb.sys [?] S3 BthAvrcp;Bluetooth AVRCP Profile;C:\Windows\system32\DRIVERS\BthAvrcp.sys --> C:\Windows\system32\DRIVERS\BthAvrcp.sys [?] S3 ggflt;SEMC USB Flash Driver Filter;C:\Windows\system32\DRIVERS\ggflt.sys --> C:\Windows\system32\DRIVERS\ggflt.sys [?] S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-8-21 136176] S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-1-21 30963576] S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-11-25 225280] S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?] S3 S2usbser;S2 USB Device for Legacy Serial Communication;C:\Windows\system32\DRIVERS\S2usbser.sys --> C:\Windows\system32\DRIVERS\S2usbser.sys [?] S3 Sony PC Companion;Sony PC Companion;C:\Program Files (x86)\Sony\Sony PC Companion\PCCService.exe [2012-3-30 155320] S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?] S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?] S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?] S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?] . =============== Created Last 30 ================ . 2012-09-12 20:10:00 -------- d-----w- C:\Users\Tom Mongare\AppData\Roaming\Malwarebytes 2012-09-12 20:09:49 -------- d-----w- C:\ProgramData\Malwarebytes 2012-09-12 20:09:48 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2012-09-12 20:09:48 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2012-09-12 19:59:12 -------- d-----w- C:\ProgramData\boost_interprocess 2012-09-12 00:56:29 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E63A0B43-3F7E-497F-A101-BDF061A8DC55}\offreg.dll 2012-09-12 00:39:03 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys 2012-09-12 00:39:03 41472 ----a-w- C:\Windows\System32\drivers\rndismpx.sys 2012-09-12 00:39:03 41472 ----a-w- C:\Windows\System32\drivers\RNDISMP.sys 2012-09-12 00:39:00 574464 ----a-w- C:\Windows\System32\d3d10level9.dll 2012-09-12 00:39:00 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll 2012-09-12 00:38:58 376688 ----a-w- C:\Windows\System32\drivers\netio.sys 2012-09-12 00:38:58 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS 2012-09-12 00:38:58 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2012-09-12 00:34:56 9310152 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E63A0B43-3F7E-497F-A101-BDF061A8DC55}\mpengine.dll 2012-09-10 11:45:24 -------- d-----w- C:\Users\Tom Mongare\Tracing 2012-09-09 00:23:07 -------- d-----w- C:\Program Files (x86)\MSXML 4.0 2012-09-08 21:42:32 -------- d-----w- C:\Users\Tom Mongare\AppData\Local\NokiaAccount 2012-09-08 21:41:56 -------- d-----w- C:\Users\Tom Mongare\AppData\Local\Nokia 2012-09-08 21:41:08 -------- d-----w- C:\ProgramData\Nokia 2012-09-08 21:41:08 -------- d-----w- C:\Program Files (x86)\Common Files\Nokia 2012-09-08 21:40:44 26112 ----a-w- C:\Windows\System32\drivers\pccsmcfdx64.sys 2012-09-08 21:40:34 -------- d-----w- C:\Program Files (x86)\PC Connectivity Solution 2012-09-08 21:40:17 57856 ----a-w- C:\Windows\System32\nmwcdclsX64.dll 2012-09-08 21:39:34 -------- d-----w- C:\ProgramData\NokiaInstallerCache 2012-09-07 21:23:59 -------- d-----w- C:\Program Files (x86)\Nokia 2012-08-31 16:24:05 84992 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\CNBPP4.DLL 2012-08-31 12:39:49 -------- d-----w- C:\Users\Tom Mongare\AppData\Roaming\YourFileDownloader 2012-08-15 15:26:40 552960 ----a-w- C:\Windows\System32\drivers\bthport.sys 2012-08-15 05:32:42 503808 ----a-w- C:\Windows\System32\srcore.dll 2012-08-15 05:32:41 43008 ----a-w- C:\Windows\SysWow64\srclient.dll 2012-08-15 05:32:39 751104 ----a-w- C:\Windows\System32\win32spl.dll 2012-08-15 05:32:38 559104 ----a-w- C:\Windows\System32\spoolsv.exe 2012-08-15 05:32:38 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll 2012-08-15 05:32:37 67072 ----a-w- C:\Windows\splwow64.exe 2012-08-15 05:32:36 59392 ----a-w- C:\Windows\System32\browcli.dll 2012-08-15 05:32:36 136704 ----a-w- C:\Windows\System32\browser.dll 2012-08-15 05:32:35 41984 ----a-w- C:\Windows\SysWow64\browcli.dll 2012-08-15 05:32:33 3148800 ----a-w- C:\Windows\System32\win32k.sys 2012-08-15 05:31:50 956928 ----a-w- C:\Windows\System32\localspl.dll 2012-08-15 00:58:25 9826504 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe . ==================== Find3M ==================== . 2012-08-28 05:54:35 73416 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2012-08-28 05:54:35 696520 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2012-08-21 09:13:13 969200 ----a-w- C:\Windows\System32\drivers\aswSnx.sys 2012-08-21 09:13:12 71600 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys 2012-08-21 09:13:12 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys 2012-08-21 09:12:33 41224 ----a-w- C:\Windows\avastSS.scr 2012-08-11 17:22:12 505128 ----a-w- C:\Windows\SysWow64\msvcp71.dll 2012-08-11 17:22:12 353576 ----a-w- C:\Windows\SysWow64\msvcr71.dll 2012-08-04 05:11:42 27760 ----a-w- C:\Windows\System32\drivers\ggsemc.sys 2012-08-04 05:11:42 14448 ----a-w- C:\Windows\System32\drivers\ggflt.sys 2012-06-29 03:56:34 2312704 ----a-w- C:\Windows\System32\jscript9.dll 2012-06-29 03:49:11 1392128 ----a-w- C:\Windows\System32\wininet.dll 2012-06-29 03:48:07 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2012-06-29 03:43:49 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2012-06-29 03:39:48 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2012-06-29 00:16:58 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll 2012-06-29 00:09:01 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2012-06-29 00:08:59 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2012-06-29 00:04:43 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2012-06-29 00:00:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2012-06-27 14:18:54 2152176 ----a-w- C:\Windows\System32\WUDFUpdate_01009.dll 2012-06-27 14:18:52 759296 ----a-w- C:\Windows\System32\drivers\UMDF\PCCSWpdDriver.dll . ============= FINISH: 22:01:29.46 =============== Many thanks Kevin. Regards, Tom. |
|
12-Sep-2012, 05:33 PM
#14 |
| Hallo again here is the next attached text log . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 06/03/2011 15:06:53 System Uptime: 12/09/2012 19:06:43 (0 hours ago) . Motherboard: Hewlett-Packard | | 1439 Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz | CPU | 2266/1066mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 230 GiB total, 120.956 GiB free. D: is FIXED (NTFS) - 16 GiB total, 2.345 GiB free. E: is CDROM () F: is FIXED (NTFS) - 100 GiB total, 0.007 GiB free. G: is FIXED (NTFS) - 119 GiB total, 108.193 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP476: 04/09/2012 18:57:00 - Windows Update RP478: 05/09/2012 21:35:31 - Windows Defender Checkpoint RP479: 08/09/2012 05:20:22 - Windows Update RP480: 09/09/2012 01:22:30 - Windows Update RP481: 09/09/2012 19:00:22 - Windows Backup RP482: 10/09/2012 12:50:55 - Removed Update Manager for SweetPacks 1.1 RP483: 10/09/2012 12:52:01 - Removed BabylonObjectInstaller RP484: 10/09/2012 12:52:23 - Removed Internet Explorer Toolbar 4.6 by SweetPacks RP485: 10/09/2012 12:53:47 - Removed SweetIM for Messenger 3.7 RP486: 10/09/2012 12:58:20 - Restore Operation RP487: 10/09/2012 13:12:57 - Windows Backup RP488: 10/09/2012 22:03:09 - Restore Operation RP490: 11/09/2012 13:44:37 - Windows Defender Checkpoint RP491: 12/09/2012 01:33:56 - Windows Update RP492: 12/09/2012 06:06:51 - Windows Update . ==== Installed Programs ====================== . Acrobat.com Adobe AIR Adobe Community Help Adobe Download Assistant Adobe Dreamweaver CS5 Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Media Player Adobe Reader X (10.1.4) Adobe Shockwave Player 11.5 Adobe Shockwave Player 11.6 Agatha Christie - Death on the Nile Apple Application Support Apple Software Update AudibleManager avast! Free Antivirus Bejeweled 2 Deluxe BitTorrent Blackhawk Striker 2 Chuzzle Deluxe CyberLink DVD Suite CyberLink PowerDVD 9 CyberLink YouCam D3DX10 DealScout for Google Chrome Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Dora's Carnival Adventure Ellen G. White Writings Comprehensive Research Edition 2008 Energy Star Digital Logo Escape Rosecliff Island ESU for Microsoft Windows 7 Facebook Video Calling 1.2.0.159 FATE Final Drive Nitro Google Chrome Google Earth Plug-in Google Update Helper Hewlett-Packard ACLM.NET v1.1.1.0 HP Advisor HP Customer Experience Enhancements HP Documentation HP Game Console HP Games HP Photo Creations HP Power Manager HP Quick Launch HP Setup HP Software Framework HP Support Assistant Intel(R) Control Center Intel(R) Graphics Media Accelerator Driver Intel(R) Management Engine Components Intel(R) Rapid Storage Technology IrfanView (remove only) Java Auto Updater Java(TM) 6 Update 31 Jewel Quest - Heritage Junk Mail filter update LabelPrint LightScribe System Software Localphone version 1.1.0 Microsoft Office 2010 Language Pack Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office File Validation Add-In Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Visio 2010 Microsoft Office Visio MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft SQL Server Compact 3.5 SP1 English Microsoft Visio 2010 Service Pack 1 (SP1) Microsoft Visio Professional 2010 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft_VC100_CRT_SP1_x86 Microsoft_VC80_CRT_x86 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFCLOC_x86 Microsoft_VC90_ATL_x86 Microsoft_VC90_CRT_x86 Microsoft_VC90_MFC_x86 Moyea YouTube FLV Downloader version: 3.1.2.26 Mozilla Firefox 10.0.2 (x86 en-GB) MSVC80_x86_v2 MSVC90_x86 MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Nokia Connectivity Cable Driver Nokia PC Internet Access Nokia Suite Opera 12.01 PC Connectivity Solution Penguins! PhotoNow! Picasa 3 Plants vs. Zombies Poker Superstars III Polar Bowler Polar Golfer Power2Go PowerDirector QuickTime RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer Realtek Ethernet Controller Driver Realtek High Definition Audio Driver Realtek USB 2.0 Card Reader RealUpgrade 1.1 Rebtel Recovery Manager Safari Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft Visio 2010 (KB2597171) 32-Bit Edition Skype Click to Call Skype™ 5.10 Sony Ericsson Update Engine Sony PC Companion 2.10.094 SopCast 3.4.8 swMSM Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2473228) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition VC80CRTRedist - 8.0.50727.6195 Virtual Villagers - The Secret City Visual Studio 2008 x64 Redistributables Visual Studio C++ 10.0 Runtime VLC media player 1.0.1 Winamp Winamp Detector Plug-in Windows Live Communications Platform Windows Live Essentials Windows Live Installer Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Windows Media Player Firefox Plugin Xilisoft Video Converter Ultimate Yahoo! Detect Zuma Deluxe . ==== Event Viewer Messages From Past Week ======== . 12/09/2012 06:06:08, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the RtVOsdService service. 11/09/2012 12:38:49, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service. 10/09/2012 13:08:33, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel(R) Rapid Storage Technology service to connect. 10/09/2012 13:08:33, Error: Service Control Manager [7000] - The Intel(R) Rapid Storage Technology service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/09/2012 13:07:37, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service. 10/09/2012 13:05:45, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Software Framework Service service to connect. 10/09/2012 13:05:45, Error: Service Control Manager [7000] - The HP Software Framework Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 10/09/2012 13:04:41, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service hpqwmiex with arguments "" in order to run the server: {F5539356-2F02-40D4-999E-FA61F45FE12E} 08/09/2012 22:40:41, Error: Service Control Manager [7030] - The ServiceLayer service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. . ==== End Of File =========================== |
12-Sep-2012, 05:43 PM
#15 | |||||||
| Thanks for replies, logs look good but some updates required... Go here http://www.filehippo.com/updatechecker/ run the FileHippo Update Checker, update all applications as suggested by the Update Checker. Ignore any Beta updates. If Java or Adobe are updated please check under Start > Control Panel > Uninstall a Program, ensure any old versions are removed. <--- Very Important Carry out the updates with File Hippo Update Checker, let me know how your system responds and if any issues remain... Thanks, Kevin |
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