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Solved: C:\User\____\AppData\Local\CrashDumps\AppleComputer\Khjdl.dll


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ADrew   (Drew) ADrew is offline
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23-Sep-2012, 02:18 PM #1
C:\User\____\AppData\Local\CrashDumps\AppleComputer\Khjdl.dll
Hello, And thank you all for any info and help for my problem.. I'm not tech savy.. My problem happens just after signing into comp/startup. Happens every time now for about a few days. I can click the ok button and go online and run games and do stuff on comp ok.. I would like to remove this message so it doesn't come up anymore


RunDLL error message.
Specified Module could not be found

*Message*
There was a problem starting
C:\User\Drew\AppData\Local\CrashDumps\AppleComputer\Khjdl.dll
Specified module could not be found
With an OK button bottom right.

*Just got a new error message starting now this logon to my computer*
RunDll
There was a problem starting
C;\User\Drew\AppData\Local\Diagnostics\Deployment\kavylvhee.dll
The specified module could not be found.
With an OK button bottom right

I went through the start menu/ computer C:\ drive for the above and could not find. Did some searching online.. Brother told me to come here and state my problem. Again Thank you all for any help provided for this.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU X 990 @ 3.47GHz, Intel64 Family 6 Model 44 Stepping 2
Processor Count: 12
RAM: 12278 Mb
Graphics Card: NVIDIA GeForce GTS 450, 1535 Mb
Hard Drives: C: Total - 1894121 MB, Free - 1647850 MB;
Motherboard: Dell Inc., 05DN3X
Antivirus: Norton 360, Updated and Enabled

Last edited by ADrew; 23-Sep-2012 at 03:42 PM..
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DaveBurnett   (Dave) DaveBurnett is offline DaveBurnett is a Trusted Advisor with special permissions. DaveBurnett has a Profile Picture
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24-Sep-2012, 01:13 PM #2
Both of those dll files appear to have random names, which implies that you have a virus or more than one.
You need to do a virus check at least, but run Hijack this and post the results.

see http://forums.techguy.org/virus-othe...elp-tools.html
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ADrew   (Drew) ADrew is offline
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24-Sep-2012, 10:17 PM #3
Thank you i'll give it a try!!
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24-Sep-2012, 10:29 PM #4
ok.. here's the Hijack log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:27:49 PM, on 9/24/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ccSvcHst.exe
C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe
C:\Program Files (x86)\Razer\Anansi\RazerAnansiSysTray.exe
C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingApp.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingBar.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingSurrogate.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingSurrogate.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
c:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Users\Drew\Downloads\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: XFINITY Toolbar - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\IPS\IPSBHO.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Updater For XFIN_PORTAL - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coIEPlg.dll
O3 - Toolbar: XFINITY Toolbar - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [Razer Anansi Driver] C:\Program Files (x86)\Razer\Anansi\RazerAnansiSysTray.exe
O4 - HKLM\..\Run: [Razer Naga Driver] C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
O4 - HKCU\..\Run: [Apple Computer] rundll32.exe "C:\Users\Drew\AppData\Local\CrashDumps\Apple Computer\khjdl.dll",AllocInstanceDataW
O4 - HKCU\..\Run: [Deployment] rundll32.exe "C:\Users\Drew\AppData\Local\Diagnostics\Deployment\kavylvhee.dll",AllocIns tanceDataW
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-4222651994-1903993162-2342679729-1007\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-4222651994-1903993162-2342679729-1007\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O4 - Global Startup: WD Quick View.lnk = C:\Program Files\Western Digital\WD SmartWare\WDDMStatus.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://oas.support.microsoft.com/ActiveX/MSDcode.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofil...SystemLite.CAB
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: McAfee Application Installer Cleanup (0062561316479932) (0062561316479932mcinstcleanup) - Unknown owner - C:\Users\Drew\AppData\Local\Temp\006256~1.EXE (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
O23 - Service: CyberLink Product - 2011/09/15 16:00:27 (CLKMSVC10_9EC60124) - CyberLink - c:\Program Files (x86)\Cyberlink\PowerDVD9\NavFilter\kmsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Pest Patrol Realtime Service (ITMRTSVC) - CA, Inc. - C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WDDMService.exe
O23 - Service: WDFMEService - Western Digital - C:\Program Files\Western Digital\WD SmartWare\WDFME.exe
O23 - Service: WDRulesService - Western Digital - C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 12246 bytes
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ADrew   (Drew) ADrew is offline
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24-Sep-2012, 10:34 PM #5
I also have Norton 360.. Should I have something different?? Thanks for your time and information!!
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DaveBurnett   (Dave) DaveBurnett is offline DaveBurnett is a Trusted Advisor with special permissions. DaveBurnett has a Profile Picture
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25-Sep-2012, 05:49 AM #6
I can see a couple of things in there that need attention. One is definitely related to one of your errors, but is not something to panic about just yet.

I am not supposed to analyse these logs so I'll ask someone who is to have a look at it. The post may get moved to the security forum.

As long as the Norton is up to date it should be OK. If it isn't I suggest you either update it or remove it completely and install the latest free Avast - but do a custom install and don't let it add the extra bars -I think "Ask" -(except Webrep which is useful) that ARE pre ticked. Then run a full scan with whatever you go with.
You have either still got or have had several other scanners on there. I can see leftovers from McAffee and evidence of Comcast and Pest Patrol.
I would remove those and replace them with Malwarebytes and Superantispyware to be run occasionally as second line to your Virus checker (I do them once a week). Run each (not at same time)and action the findings like cookies, but show us the logs for anything else.
Also get hold of CCleaner and install it, but only use it to remove temporary files and browser caches for now. Do NOT use it's registry cleaner.
Do those and report back.
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dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
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25-Sep-2012, 07:39 AM #7
Delete any existing version of ComboFix you have sitting on your desktop
Please read and follow all these instructions very carefully
Do not edit or remove any information or user names etc, otherwise we cannot fix the problem. If you insist on editing out anything then I will close the topic & refuse to offer any help.

Download ComboFix from Hereto your Desktop.
As you download it rename it to username123.exe


**Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
--------------------------------------------------------------------
1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
  • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again after combofix has finished
--------------------------------------------------------------------
2. Close any open browsers and any other programs you might have running
Double click on renamed combofix.exe & follow the prompts.
If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.Read HERE why we disable autoruns

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

Please tell us if it has cured the problems or if there are any outstanding issues

*EXTRA NOTES*
  • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
  • If Combofix reboot is due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
  • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the log in next reply please...
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ADrew   (Drew) ADrew is offline
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25-Sep-2012, 10:34 AM #8
Here's the combofix log.


ComboFix 12-09-24.03 - Drew 09/25/2012 7:10.1.12 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.12279.10048 [GMT -7:00]
Running from: c:\users\Drew\Desktop\username123.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\SysWow64\FlashPlayerInstaller.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-08-25 to 2012-09-25 )))))))))))))))))))))))))))))))
.
.
2012-09-23 10:53 . 2012-09-23 10:54 -------- d-----w- c:\users\Drew\AppData\Local\NPE
2012-09-21 23:38 . 2012-08-30 07:27 9308616 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{E32CFE88-D2F3-419D-B8E2-5B92279F98DC}\mpengine.dll
2012-09-12 01:30 . 2012-08-22 18:12 950128 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-09-12 01:30 . 2012-08-02 17:58 574464 ----a-w- c:\windows\system32\d3d10level9.dll
2012-09-12 01:30 . 2012-08-02 16:57 490496 ----a-w- c:\windows\SysWow64\d3d10level9.dll
2012-09-12 01:30 . 2012-07-04 20:26 41472 ----a-w- c:\windows\system32\drivers\RNDISMP.sys
2012-09-12 01:30 . 2012-08-22 18:12 1913200 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-09-12 01:30 . 2012-08-22 18:12 376688 ----a-w- c:\windows\system32\drivers\netio.sys
2012-09-12 01:30 . 2012-08-22 18:12 288624 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-09-01 02:29 . 2012-09-01 02:29 -------- d-----w- c:\users\UpdatusUser
2012-09-01 02:28 . 2012-08-30 16:18 63336 ----a-w- c:\windows\system32\nvshext.dll
2012-09-01 02:28 . 2012-08-30 16:18 891240 ----a-w- c:\windows\system32\nvvsvc.exe
2012-09-01 02:28 . 2012-08-30 16:18 118120 ----a-w- c:\windows\system32\nvmctray.dll
2012-09-01 02:28 . 2012-08-30 16:18 3487434 ----a-w- c:\windows\system32\nvcoproc.bin
2012-09-01 02:28 . 2012-08-30 16:18 3266920 ----a-w- c:\windows\system32\nvsvc64.dll
2012-09-01 02:28 . 2012-08-30 16:17 6198120 ----a-w- c:\windows\system32\nvcpl.dll
2012-09-01 02:28 . 2012-05-15 10:48 68928 ----a-w- c:\windows\system32\OpenCL.dll
2012-09-01 02:28 . 2012-05-15 10:48 61248 ----a-w- c:\windows\SysWow64\OpenCL.dll
2012-09-01 02:28 . 2012-09-01 02:28 -------- d-----w- c:\programdata\NVIDIA Corporation
2012-09-01 02:27 . 2012-07-03 07:37 1472360 ----a-w- c:\windows\system32\nvhdagenco6420103.dll
2012-08-30 17:40 . 2012-08-30 17:40 429416 ----a-w- c:\windows\SysWow64\nvStreaming.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-09-12 02:03 . 2011-09-20 01:13 64462936 ----a-w- c:\windows\system32\MRT.exe
2012-08-30 19:14 . 2012-06-05 16:37 2422120 ----a-w- c:\windows\SysWow64\nvapi.dll
2012-08-30 19:14 . 2012-03-14 13:16 971624 ----a-w- c:\windows\system32\nvumdshimx.dll
2012-08-30 19:14 . 2011-10-27 00:10 2725224 ----a-w- c:\windows\system32\nvapi64.dll
2012-08-30 19:14 . 2011-10-27 00:10 15291752 ----a-w- c:\windows\SysWow64\nvd3dum.dll
2012-08-30 19:14 . 2011-10-27 00:10 14879080 ----a-w- c:\windows\system32\nvwgf2umx.dll
2012-08-30 19:14 . 2011-10-27 00:10 12465512 ----a-w- c:\windows\SysWow64\nvwgf2um.dll
2012-08-30 19:14 . 2011-09-24 06:32 1760104 ----a-w- c:\windows\system32\nvdispco64.dll
2012-08-25 06:12 . 2012-03-28 23:42 696520 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-08-25 06:12 . 2011-09-15 20:42 73416 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-18 18:15 . 2012-08-15 11:15 3148800 ----a-w- c:\windows\system32\win32k.sys
2012-07-06 02:17 . 2012-08-15 03:23 37536 ----a-w- c:\windows\system32\drivers\N360x64\0603000.00E\srtspx64.sys
2012-07-06 02:17 . 2012-08-15 03:23 737952 ----a-w- c:\windows\system32\drivers\N360x64\0603000.00E\srtsp64.sys
2012-07-04 22:16 . 2012-08-15 11:15 73216 ----a-w- c:\windows\system32\netapi32.dll
2012-07-04 22:13 . 2012-08-15 11:15 59392 ----a-w- c:\windows\system32\browcli.dll
2012-07-04 22:13 . 2012-08-15 11:15 136704 ----a-w- c:\windows\system32\browser.dll
2012-07-04 21:14 . 2012-08-15 11:15 41984 ----a-w- c:\windows\SysWow64\browcli.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ComcastAntispyClient"="c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" [2009-08-19 1589208]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ru n]
"Razer Anansi Driver"="c:\program files (x86)\Razer\Anansi\RazerAnansiSysTray.exe" [2011-10-17 939416]
"Razer Naga Driver"="c:\program files (x86)\Razer\Naga\RazerNagaSysTray.exe" [2011-04-12 953232]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WD Quick View.lnk - c:\program files\Western Digital\WD SmartWare\WDDMStatus.exe [2011-8-1 4221840]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\syste m]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 0062561316479932mcinstcleanup;McAfee Application Installer Cleanup (0062561316479932);c:\users\Drew\AppData\Local\Temp\006256~1.EXE [x]
R2 CLKMSVC10_9EC60124;CyberLink Product - 2011/09/15 16:00;c:\program files (x86)\Cyberlink\PowerDVD9\NavFilter\kmsvc.exe [2011-08-12 248304]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-03-04 13336]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [2012-08-30 1258856]
R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]
R3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\DRIVERS\ivusb.sys [2010-07-29 29720]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-09-20 1255736]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-07 14464]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0603000.00E\SYMDS64.SYS [2012-03-29 451192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0603000.00E\SYMEFA64.SYS [2012-05-22 1129120]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20120919.001\BHDrvx64.sys [2012-08-31 1385120]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0603000.00E\ccSetx64.sys [2012-06-07 167072]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20120922.001\IDSvia64.sys [2012-09-01 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0603000.00E\Ironx64.SYS [2012-03-29 190072]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0603000.00E\SYMNETS.SYS [2012-03-29 405624]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-07-27 63960]
S2 AntiSpywareService;Comcast AntiSpyware;c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [2009-06-17 616408]
S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.3.0.14\ccSvcHst.exe [2012-06-16 138272]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-08-18 1692480]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-08-30 382312]
S2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WDDMService.exe [2011-08-01 317328]
S2 WDFMEService;WDFMEService;c:\program files\Western Digital\WD SmartWare\WDFME.exe [2011-08-01 1978256]
S2 WDRulesService;WDRulesService;c:\program files\Western Digital\WD SmartWare\WDRulesEngine.exe [2011-08-01 1338256]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]
S3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2009-10-27 75264]
S3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2009-10-27 176640]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [2012-07-03 189288]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-03-12 242720]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-11-28 295424]
S3 RzSynapse;Razer Driver;c:\windows\system32\DRIVERS\RzSynapse.sys [2011-10-12 166400]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-14 17920]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
*Deregistered* - CLKMDRV10_9EC60124
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-02-23 10081312]
"RunDLLEntry_THXCfg"="c:\windows\system32\THXCfg64.dll" [2009-10-15 17920]
"RunDLLEntry_EptMon"="c:\windows\system32\EptMon64.dll" [2009-10-15 21504]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://xfinity.comcast.net/
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.3.0.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.3.0.14\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_ 4_402_265_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_265_ActiveX .exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_ 4_402_265_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_265_ActiveX .exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_265.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00, 79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00, \
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\CA\PPRT\bin\ITMRTSVC.exe
c:\program files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
c:\program files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
c:\program files (x86)\Norton 360\Engine\6.3.0.14\WSCStub.exe
.
**************************************************************************
.
Completion time: 2012-09-25 07:17:28 - machine was rebooted
ComboFix-quarantined-files.txt 2012-09-25 14:17
.
Pre-Run: 1,727,271,460,864 bytes free
Post-Run: 1,727,192,780,800 bytes free
.
- - End Of File - - 72A765F849056A1328273B18E398D616
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,703 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
25-Sep-2012, 04:08 PM #9
are you still getting the error messages as they aren't showing in combofix & no sign of combofix fixing them
DaveBurnett's Avatar
DaveBurnett   (Dave) DaveBurnett is offline DaveBurnett is a Trusted Advisor with special permissions. DaveBurnett has a Profile Picture
Computer Specs
Trusted Advisor with 9,857 posts.
 
Join Date: Nov 2002
Location: Polesworth, UK
Experience: Advanced
25-Sep-2012, 04:42 PM #10
I wondered that, but I'm not all that familiar with combofix. I wondered if he did what I suggested first and they got fixed, but he didn't really have time.
ADrew's Avatar
ADrew   (Drew) ADrew is offline
Computer Specs
Member with 8 posts.
THREAD STARTER
 
Join Date: Sep 2012
Location: Oregon
Experience: Beginner
26-Sep-2012, 07:24 AM #11
Yes I'm not getting them either. Is there a reason why that would happen? What do I do at this point?
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,703 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
26-Sep-2012, 07:29 AM #12
if it is all cured then

*Follow these steps to uninstall Combofix and the other tools it downloaded to remove the malware*
* Click START then RUN
* Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the /U, it needs to be there.


This will also purge the restore folder and clear any malware that has been put in there. Now Empty Recycle bin on desktop Then reboot.

go here http://www.thespykiller.co.uk/index.php?page=3 for info on how to tighten your security settings and how to help prevent future attacks.

and scan here http://secunia.com/vulnerability_scanning/online/ for out of date & vulnerable common applications on your computer and update whatever it suggests. Download & use the PSI version ( not the OSI, in your browser java version) as I no longer recommend having Java installed on the computer at all, unless it is absolutely necessary, because of the too high risk of malware infiltration

Then pay an urgent visit to windows update & make sure you are fully updated, that will help to plug the security holes that let these pests on in the first place. If windows update doesn't work, please come back & tell us
DaveBurnett's Avatar
DaveBurnett   (Dave) DaveBurnett is offline DaveBurnett is a Trusted Advisor with special permissions. DaveBurnett has a Profile Picture
Computer Specs
Trusted Advisor with 9,857 posts.
 
Join Date: Nov 2002
Location: Polesworth, UK
Experience: Advanced
26-Sep-2012, 07:43 AM #13
When you've done that lot, do another Hijack This for us. That will tell if they are still there!
ADrew's Avatar
ADrew   (Drew) ADrew is offline
Computer Specs
Member with 8 posts.
THREAD STARTER
 
Join Date: Sep 2012
Location: Oregon
Experience: Beginner
26-Sep-2012, 01:31 PM #14
Ok.. thanks again.. Will get to those now. Thank you both for your time and information
ADrew's Avatar
ADrew   (Drew) ADrew is offline
Computer Specs
Member with 8 posts.
THREAD STARTER
 
Join Date: Sep 2012
Location: Oregon
Experience: Beginner
26-Sep-2012, 03:08 PM #15
Thanks again.. Here's the new hijackthis file stuff

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:06:03 PM, on 9/26/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\Razer\Anansi\RazerAnansiSysTray.exe
C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
c:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingApp.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingBar.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingSurrogate.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingSurrogate.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Drew\Downloads\HiJackThis (1).exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: XFINITY Toolbar - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\IPS\IPSBHO.DLL
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Updater For XFIN_PORTAL - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\coIEPlg.dll
O3 - Toolbar: XFINITY Toolbar - {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [Razer Anansi Driver] C:\Program Files (x86)\Razer\Anansi\RazerAnansiSysTray.exe
O4 - HKLM\..\Run: [Razer Naga Driver] C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Startup: CurseClientStartup.ccip
O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
O4 - Global Startup: WD Quick View.lnk = C:\Program Files\Western Digital\WD SmartWare\WDDMStatus.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://oas.support.microsoft.com/ActiveX/MSDcode.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofil...SystemLite.CAB
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: McAfee Application Installer Cleanup (0062561316479932) (0062561316479932mcinstcleanup) - Unknown owner - C:\Users\Drew\AppData\Local\Temp\006256~1.EXE (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
O23 - Service: CyberLink Product - 2011/09/15 16:00:27 (CLKMSVC10_9EC60124) - CyberLink - c:\Program Files (x86)\Cyberlink\PowerDVD9\NavFilter\kmsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Pest Patrol Realtime Service (ITMRTSVC) - CA, Inc. - C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.3.0.14\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\sua.exe
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WDDMService.exe
O23 - Service: WDFMEService - Western Digital - C:\Program Files\Western Digital\WD SmartWare\WDFME.exe
O23 - Service: WDRulesService - Western Digital - C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 12503 bytes
As Seen On

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