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cdewitt's Avatar
cdewitt cdewitt is offline
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Join Date: Nov 2012
09-Nov-2012, 09:26 AM #1
Please Help Me
Hi,.............

Thanks for the opportunity to be able to submit my queries to real tech's .

I start having problems after i downloaded accidently , "Down tango" or " Red Sky" , now i am unable to download anything , even your TSG Sysinfo .

When i click on a download button , the following message appear ," your download was "downtangoed " ,please press the previous button to return to your browser "

My system is as follows , Windows XP Professional , Version 2002 ,Sevice Pack 3
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,580 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
09-Nov-2012, 10:28 AM #2
start in safe mode with networking &

follow advice here and post the logs those programs make
cdewitt's Avatar
cdewitt cdewitt is offline
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10-Nov-2012, 04:32 AM #3
Please Help Me
Hi Cookiegal,.....

Thanks for your reply , but the problem is that i can't download anything , this "down tango " thing blocks everything .

System XP Pro , 2002, Servpack 3

Thanks cdewitt
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,580 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
10-Nov-2012, 06:38 AM #4
in that case, you will need to find another computer to download the files to & then transfer them over by USB stick
until we see what is wrong, we can't start to fix it
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,580 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
10-Nov-2012, 06:41 AM #5
have you tried going to add/remove programs & uninstall down tango

or open IE/tools/manage addons & look for downtango addon . right click it & select disable
cdewitt's Avatar
cdewitt cdewitt is offline
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Join Date: Nov 2012
11-Nov-2012, 04:49 AM #6
Thanks a million , i will do , .....
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