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Solved: really slow laptop, freezing, unresponsive...PLEASE HELP!


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Mrjamieson's Avatar
Mrjamieson   (Lee) Mrjamieson is offline
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Member with 46 posts.
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Join Date: Jul 2012
Location: Glasgow
Experience: Beginner
22-Nov-2012, 03:14 PM #16
Hi very sorry for the late reply....

Here is the OTL custom scan results....


All processes killed
========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== REGISTRY ==========
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Fold ers\\C:\ProgramData\SweetIM\Communicator\conf\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\Fi rewallPolicy\FirewallRules\\{77D57C93-73C0-4809-B0AE-0D687268748C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{77D57C93-73C0-4809-B0AE-0D687268748C}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\Fi rewallPolicy\FirewallRules\\{403F669A-311E-426A-AC5D-B7084EBD8792} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{403F669A-311E-426A-AC5D-B7084EBD8792}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SharedAccess\Parameters\Fi rewallPolicy\FirewallRules\\{77D57C93-73C0-4809-B0AE-0D687268748C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{77D57C93-73C0-4809-B0AE-0D687268748C}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SharedAccess\Parameters\Fi rewallPolicy\FirewallRules\\{403F669A-311E-426A-AC5D-B7084EBD8792} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{403F669A-311E-426A-AC5D-B7084EBD8792}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter s\FirewallPolicy\FirewallRules\\{77D57C93-73C0-4809-B0AE-0D687268748C} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{77D57C93-73C0-4809-B0AE-0D687268748C}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter s\FirewallPolicy\FirewallRules\\{403F669A-311E-426A-AC5D-B7084EBD8792} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{403F669A-311E-426A-AC5D-B7084EBD8792}\ not found.
========== FILES ==========
C:\Users\LUCY\Downloads\iLividSetupV1 (1).exe moved successfully.
File\Folder C:\Users\LUCY\Downloads\iLividSetupV1(1).exe not found.
C:\Users\LUCY\AppData\LocalLow\DataMngr folder moved successfully.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\LUCY\Desktop\cmd.bat deleted successfully.
C:\Users\LUCY\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LUCY
->Temp folder emptied: 261438 bytes
->Temporary Internet Files folder emptied: 372997120 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 602 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1275690 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 75722 bytes

Total Files Cleaned = 357.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 11222012_185902
Files\Folders moved on Reboot...
C:\Users\LUCY\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\7CC4MXO0\1076617-really-slow-laptop-freezing-unresponsive[1].htm moved successfully.
C:\Users\LUCY\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
C:\Users\LUCY\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
C:\Windows\temp\MpCmdRun.log moved successfully.
C:\Windows\temp\MpSigStub.log moved successfully.
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
Mrjamieson's Avatar
Mrjamieson   (Lee) Mrjamieson is offline
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Member with 46 posts.
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Join Date: Jul 2012
Location: Glasgow
Experience: Beginner
22-Nov-2012, 03:32 PM #17
I did a check through my downloaded files and found nothing to do with ilivid.

this is the result of the system look scan.....

SystemLook 30.07.11 by jpshortstuff
Log created at 19:25 on 22/11/2012 by LUCY
Administrator - Elevation successful
========== filefind ==========
Searching for "*iLivid*"
C:\_OTL\MovedFiles\11142012_204314\C_Users\LUCY\downloads\iLividSetupV1.exe --a---- 823648 bytes [19:03 17/10/2012] [19:04 17/10/2012] 86EABCD780CE98536F8FA7C3F77915AA
C:\_OTL\MovedFiles\11222012_185902\C_Users\LUCY\Downloads\iLividSetupV1 (1).exe --a---- 823648 bytes [19:04 17/10/2012] [19:04 17/10/2012] 86EABCD780CE98536F8FA7C3F77915AA
Searching for "*sweetim*"
No files found.
========== folderfind ==========
Searching for "*iLivid*"
No folders found.
Searching for "*datamngr*"
C:\_OTL\MovedFiles\11222012_185902\C_Users\LUCY\AppData\LocalLow\DataMngr d------ [21:25 19/10/2012]
Searching for "*sweetim*"
C:\_OTL\MovedFiles\11172012_154754\C_Program Files\SweetIM d------ [21:27 05/11/2012]
========== Regfind ==========
Searching for "iLivid"
No data found.
Searching for "sweetim"
No data found.
-= EOF =-
askey127's Avatar
Malware Removal Specialist with 1,283 posts.
 
Join Date: Dec 2006
Location: New Hampshire USA
Experience: Teacher at MRU
23-Nov-2012, 09:47 AM #18
Mrjamieson,
Your machine looks quite clean now.
Is it running properly?

If so, I would advise strongly that you do the following to make your machine software legal.
Some sites will refuse to help you in the future if you don't make the correction.
------------------------------------------------
Remove Programs Using Control Panel
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:

Microsoft Office Enterprise 2007

Take extra care in answering questions posed by any Uninstaller.
-----------------------------------------------------------
REBOOT (RESTART) Your Machine
-----------------------------------------------------------
Go to this link and download OpenOffice and its documentation, instructions.
http://www.openoffice.org/
Follow the instructions to install it.

You should be good to go.

askey127
Mrjamieson's Avatar
Mrjamieson   (Lee) Mrjamieson is offline
Computer Specs
Member with 46 posts.
THREAD STARTER
 
Join Date: Jul 2012
Location: Glasgow
Experience: Beginner
23-Nov-2012, 12:27 PM #19
Yes it seems a hell of a lot quicker now. And yes i will do that as i wasnt aware that i was given a business copy. Many thanks for your help. I will now mark this thread as resolved.
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freezing, laptop, malware, slow, virus

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