Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Virus & Other Malware Removal Virus & Other Malware Removal
Search Search
Search for:
Tech Support Guy > > >

Keyboard gliches and files lost

(In Progress)
(!)

RJSM644's Avatar
RJSM644 RJSM644 is offline
Computer Specs
Member with 4 posts.
THREAD STARTER
 
Join Date: Nov 2009
Experience: Intermediate
20-Nov-2012, 09:51 AM #1
Keyboard gliches and files lost
Problem;I have been typing and others letters, words have been placed in place of what i am typing. Documents that I have been working on have been completely removed. While trying to type in search engines, keyboard stops working, at times letters i type are like very third or two in a row disappear. It will take two or three times of clicking a link or button to gett he process to work. Seems like its just the beginning of what could be a major issue. Scans from trend micro housecall and web root, provide nothing. Also concerned of keylogger, but not positive.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3992 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1804 Mb
Hard Drives: C: Total - 588927 MB, Free - 535861 MB; D: Total - 21247 MB, Free - 2293 MB;
Motherboard: Hewlett-Packard, 183D
Antivirus: Webroot SecureAnywhere, Updated and Enabled

HJT Log FIle
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:26:13 AM, on 11/20/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16455)
Boot mode: Normal

Running processes:
C:\Program Files\Webroot\WRSA.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe
C:\Users\Butterfly Baby\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Webroot Vault - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\pkg\LPBar.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar.dll
O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
O4 - HKLM\..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
O4 - HKLM\..\Run: [WRSVC] "C:\Program Files\Webroot\WRSA.exe" -ul
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\RunOnce: [Uninstall C:\Users\Butterfly Baby\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64] C:\Windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Butterfly Baby\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64"
O4 - HKCU\..\RunOnce: [Uninstall C:\Users\Butterfly Baby\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727] C:\Windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Butterfly Baby\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727"
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Install Webroot FF RunOnce.lnk = C:\Program Files (x86)\Common Files\wruninstall.exe
O4 - Global Startup: Install Webroot IE RunOnce.lnk = C:\Program Files (x86)\Common Files\wruninstall.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll
O9 - Extra 'Tools' menuitem: Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} (Enlite 2.x Simulation Engine Installer) - http://myitlab.pearsoned.com/Pegasus...es/ax/stub.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/xhtml+xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: application/xhtml+xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O18 - Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Auto (HPAuto) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) ME Service - Unknown owner - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: WRSVC - Webroot - C:\Program Files\Webroot\WRSA.exe

--
End of file - 15198 bytes


DDS file




DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.7.2
Run by Butterfly Baby at 8:29:43 on 2012-11-20
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3992.2215 [GMT -5:00]
.
AV: Webroot SecureAnywhere *Enabled/Updated* {9C0666FC-6C7D-3E97-3C40-0C6B33FC7401}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Webroot SecureAnywhere *Enabled/Updated* {27678718-4A47-3119-06F0-3719487B3EBC}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Webroot\WRSA.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Program Files\Webroot\WRSA.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Webroot Vault: {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\PKG\LPBar.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Webroot Toolbar: {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\PKG\LPBar.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
uRunOnce: [Uninstall C:\Users\Butterfly Baby\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64] C:\Windows\System32\cmd.exe /q /c rmdir /s /q "C:\Users\Butterfly Baby\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64"
uRunOnce: [Uninstall C:\Users\Butterfly Baby\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727] C:\Windows\System32\cmd.exe /q /c rmdir /s /q "C:\Users\Butterfly Baby\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727"
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [WRSVC] "C:\Program Files\Webroot\WRSA.exe" -ul
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INSTAL~2.LNK - C:\Program Files (x86)\Common Files\wruninstall.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INSTAL~1.LNK - C:\Program Files (x86)\Common Files\wruninstall.exe
uPolicies-Explorer: NoViewOnDrive = dword:0
uPolicies-Explorer: NoDrives = dword:0
uPolicies-Explorer: DisableLocalMachineRun = dword:0
uPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
uPolicies-Explorer: DisableCurrentUserRun = dword:0
uPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
uPolicies-Explorer: NoDriveTypeAutoRun = dword:0
uPolicies-Explorer: NoFile = dword:0
uPolicies-Explorer: HideClock = dword:0
uPolicies-Explorer: NoDevMgrUpdate = dword:0
uPolicies-Explorer: NoDFSTab = dword:0
uPolicies-Explorer: NoWindowsUpdate = dword:0
uPolicies-Explorer: NoEncryptOnMove = dword:0
uPolicies-Explorer: NoRunasInstallPrompt = dword:0
uPolicies-Explorer: NoResolveTrack = dword:0
uPolicies-Explorer: NoStartMenuSubFolders = dword:0
uPolicies-System: NoDispAppearancePage = dword:0
uPolicies-System: NoDispSettingsPage = dword:0
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoViewOnDrive = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: DisableLocalMachineRun = dword:0
mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
mPolicies-Explorer: DisableCurrentUserRun = dword:0
mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
mPolicies-Explorer: NoFile = dword:0
mPolicies-Explorer: HideClock = dword:0
mPolicies-Explorer: NoDevMgrUpdate = dword:0
mPolicies-Explorer: NoDFSTab = dword:0
mPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-Explorer: NoEncryptOnMove = dword:0
mPolicies-Explorer: NoRunasInstallPrompt = dword:0
mPolicies-Explorer: NoResolveTrack = dword:0
mPolicies-Explorer: NoStartMenuSubFolders = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: NoDispAppearancePage = dword:0
mPolicies-System: NoDispSettingsPage = dword:0
mPolicies-Explorer: NoViewOnDrive = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: DisableLocalMachineRun = dword:0
mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
mPolicies-Explorer: DisableCurrentUserRun = dword:0
mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
mPolicies-Explorer: NoFile = dword:0
mPolicies-Explorer: HideClock = dword:0
mPolicies-Explorer: NoDevMgrUpdate = dword:0
mPolicies-Explorer: NoDFSTab = dword:0
mPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-Explorer: NoEncryptOnMove = dword:0
mPolicies-Explorer: NoRunasInstallPrompt = dword:0
mPolicies-Explorer: NoResolveTrack = dword:0
mPolicies-Explorer: NoStartMenuSubFolders = dword:0
mPolicies-System: NoDispAppearancePage = dword:0
mPolicies-System: NoDispSettingsPage = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\PKG\LPBar.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} - hxxp://myitlab.pearsoned.com/Pegasus/Modules/SIMIntegration/Resources/ax/stub.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{6E377C10-BBC5-423D-8A66-6626E7769C67} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{875452B3-93D8-431E-B498-0C9A6B5E9033} : DHCPNameServer = 40.20.1.201 40.20.1.202
Filter: application/xhtml+xml - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
Filter: application/xhtml+xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
Filter: application/xhtml+xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Webroot Vault: {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\PKG\LPBar64.dll
x64-TB: Webroot Toolbar: {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\PKG\LPBar64.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\PKG\LPBar64.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-Filter: application/xhtml+xml - {32F66A26-7614-11D4-BD11-00104BD3F987} - <orphaned>
x64-Filter: application/xhtml+xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - <orphaned>
x64-Filter: application/xhtml+xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - <orphaned>
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - <orphaned>
x64-Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {0CE7EBAF-157D-4111-9146-057CB2A4023E} - msiexec /fu {0CE7EBAF-157D-4111-9146-057CB2A4023E} /qn
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Butterfly Baby\AppData\Roaming\Mozilla\Firefox\Profiles\pjbs61mr.default\
FF - prefs.js: browser.startup.homepage - bing
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2012-10-16 22:06; pbupload@photobucket.com; C:\Users\Butterfly Baby\AppData\Roaming\Mozilla\Firefox\Profiles\pjbs61mr.default\extensions\p bupload@photobucket.com.xpi
FF - ExtSQL: 2012-11-04 07:39; {8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda}; C:\Users\Butterfly Baby\AppData\Roaming\Mozilla\Firefox\Profiles\pjbs61mr.default\extensions\{ 8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda}
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\drivers\iaStorA.sys [2012-10-30 645952]
R0 iaStorF;iaStorF;C:\Windows\System32\drivers\iaStorF.sys [2012-10-30 27456]
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-8-25 16152]
R0 WRkrn;WRkrn;C:\Windows\System32\drivers\WRkrn.sys [2012-8-25 110608]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-7-13 249648]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-13 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-6-1 7168]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2011-12-8 607456]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2012-6-1 128280]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2012-6-1 161560]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-6-1 363800]
R2 WRSVC;WRSVC;C:\Program Files\Webroot\WRSA.exe [2012-8-25 729544]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-10-30 342528]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-8-25 355096]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-8-25 786200]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-6-1 565352]
R3 SmbDrv;SmbDrv;C:\Windows\System32\drivers\Smb_driver.sys [2012-8-25 21264]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-9-15 195320]
S3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\drivers\bcbtums.sys [2012-6-1 134696]
S3 btwampfl;btwampfl Bluetooth filter driver;C:\Windows\System32\drivers\btwampfl.sys [2012-6-1 620584]
S3 BTWDPAN;Bluetooth Personal Area Network;C:\Windows\System32\drivers\btwdpan.sys [2012-6-1 89640]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2012-6-1 39976]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-9-16 57280]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\drivers\RtsP2Stor.sys [2012-6-1 258664]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-27 1255736]
.
=============== File Associations ===============
.
FileExt: .txt: Applications\Winword.exe="C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE" /n "%1" [UserChoice] [default=edit - 'Open' doesn't exist]
FileExt: .ini: inifile=C:\Windows\SysWow64\NOTEPAD.EXE %1
FileExt: .inf: inffile=C:\Windows\SysWow64\NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2012-11-20 13:27:10 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{EE93AA91-F9EE-441A-A20E-7BBA090A35B3}\mpengine.dll
2012-11-18 13:53:31 -------- d-----w- C:\Users\Butterfly Baby\AppData\Local\lptmp1515627213
2012-11-15 22:12:26 -------- d-----w- C:\Users\Butterfly Baby\AppData\Local\lptmp772915602
2012-11-15 22:12:24 9842040 ----a-w- C:\Program Files (x86)\Common Files\wruninstall.exe
2012-11-15 04:25:09 9728 ----a-w- C:\Windows\System32\Wdfres.dll
2012-11-15 04:25:09 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys
2012-11-15 04:25:09 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys
2012-11-15 04:25:09 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui
2012-11-15 04:13:38 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys
2012-11-15 04:13:38 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll
2012-11-15 04:13:38 744448 ----a-w- C:\Windows\System32\WUDFx.dll
2012-11-15 04:13:38 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll
2012-11-15 04:13:38 229888 ----a-w- C:\Windows\System32\WUDFHost.exe
2012-11-15 04:13:38 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys
2012-11-15 04:13:38 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll
2012-11-15 00:58:51 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll
2012-11-15 00:58:51 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll
2012-11-15 00:58:51 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll
2012-11-15 00:58:51 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll
2012-11-15 00:58:47 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-11-15 00:51:50 70656 ----a-w- C:\Windows\System32\nlaapi.dll
2012-11-15 00:51:50 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll
2012-11-15 00:51:50 52224 ----a-w- C:\Windows\SysWow64\nlaapi.dll
2012-11-15 00:51:50 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys
2012-11-15 00:51:50 303104 ----a-w- C:\Windows\System32\nlasvc.dll
2012-11-15 00:51:50 246272 ----a-w- C:\Windows\System32\netcorehc.dll
2012-11-15 00:51:50 216576 ----a-w- C:\Windows\System32\ncsi.dll
2012-11-15 00:51:50 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-11-15 00:51:50 18944 ----a-w- C:\Windows\SysWow64\netevent.dll
2012-11-15 00:51:50 18944 ----a-w- C:\Windows\System32\netevent.dll
2012-11-15 00:51:50 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll
2012-11-15 00:51:50 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll
2012-11-15 00:37:16 95744 ----a-w- C:\Windows\System32\synceng.dll
2012-11-15 00:37:16 78336 ----a-w- C:\Windows\SysWow64\synceng.dll
2012-11-05 14:01:54 -------- d-----w- C:\Users\Butterfly Baby\AppData\Local\Apple Computer
2012-11-05 14:01:30 33240 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2012-11-05 14:01:06 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2012-11-05 14:01:06 -------- d-----w- C:\Program Files\iTunes
2012-11-05 14:01:06 -------- d-----w- C:\Program Files\iPod
2012-11-05 14:01:06 -------- d-----w- C:\Program Files (x86)\iTunes
2012-11-05 14:00:33 -------- d-----w- C:\Users\Butterfly Baby\AppData\Local\Apple
2012-11-05 14:00:04 -------- d-----w- C:\Program Files\Bonjour
2012-11-05 14:00:04 -------- d-----w- C:\Program Files (x86)\Bonjour
2012-10-30 16:42:27 276288 ----a-w- C:\Windows\SysWow64\IntelCpHeciSvc.exe
2012-10-30 16:40:41 645952 ----a-w- C:\Windows\System32\drivers\iaStorA.sys
2012-10-30 16:40:41 27456 ----a-w- C:\Windows\System32\drivers\iaStorF.sys
2012-10-30 15:00:55 -------- d-----w- C:\Windows\en
2012-10-30 14:57:12 5659096 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\d7900d601cdb6ae01\skydrivesetup.exe
.
==================== Find3M ====================
.
2012-11-18 13:50:10 150712 ----a-w- C:\Windows\SysWow64\WRusr.dll
2012-11-18 13:50:10 103344 ----a-w- C:\Windows\System32\WRusr.dll
2012-11-12 00:17:05 110608 ----a-w- C:\Windows\System32\drivers\WRkrn.sys
2012-10-30 16:41:54 53248 ----a-w- C:\Windows\SysWow64\CSVer.dll
2012-10-09 16:03:20 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-10-09 16:03:20 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-09-12 20:07:44 58368 ----a-w- C:\Windows\SysWow64\sirenacm.dll
2012-09-12 19:57:44 322048 ----a-w- C:\Windows\WLXPGSS.SCR
2012-09-05 12:49:20 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2012-09-05 12:49:20 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-09-05 12:49:20 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-08-31 18:19:35 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-08-25 21:36:32 786200 ----a-w- C:\Windows\System32\drivers\iusb3xhc.sys
2012-08-25 21:36:32 41984 ----a-w- C:\Windows\System32\drivers\USB3Ver.dll
2012-08-25 21:36:32 355096 ----a-w- C:\Windows\System32\drivers\iusb3hub.sys
2012-08-25 21:36:32 16152 ----a-w- C:\Windows\System32\drivers\iusb3hcs.sys
2012-08-25 21:35:18 6656 ----a-w- C:\Windows\System32\bcmwlrc.dll
2012-08-25 21:35:17 95544 ----a-w- C:\Windows\System32\bcmwlcoi.dll
2012-08-25 21:35:17 4747840 ----a-w- C:\Windows\System32\drivers\BCMWL664.SYS
2012-08-25 21:35:17 3952640 ----a-w- C:\Windows\System32\bcmihvsrv64.dll
2012-08-25 21:35:17 3617792 ----a-w- C:\Windows\System32\bcmihvui64.dll
2012-08-24 18:05:07 220160 ----a-w- C:\Windows\System32\wintrust.dll
2012-08-24 16:57:48 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-08-22 18:12:40 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys
2012-08-22 18:12:40 376688 ----a-w- C:\Windows\System32\drivers\netio.sys
2012-08-22 18:12:33 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
.
============= FINISH: 8:30:06.49 ===============


ATTACH file





.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 8/24/2012 12:01:16 AM
System Uptime: 11/20/2012 7:57:37 AM (1 hours ago)
.
Motherboard: Hewlett-Packard | | 183D
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz | U3E1 | 2501/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 575 GiB total, 523.299 GiB free.
D: is FIXED (NTFS) - 21 GiB total, 2.24 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Description: Broadcom 20702 Bluetooth 4.0 Adapter
Device ID: USB\VID_0A5C&PID_21E3\08EDB98F5E52
Manufacturer: Broadcom
Name: Broadcom 20702 Bluetooth 4.0 Adapter
PNP Device ID: USB\VID_0A5C&PID_21E3\08EDB98F5E52
Service: BTHUSB
.
==== System Restore Points ===================
.
RP46: 10/30/2012 10:58:45 AM - Installed DirectX
RP47: 10/30/2012 10:58:58 AM - Installed DirectX
RP48: 10/30/2012 10:59:10 AM - Installed DirectX
RP49: 10/30/2012 10:59:34 AM - WLSetup
RP50: 10/30/2012 11:10:37 AM - HPSF Applying updates
RP51: 10/30/2012 11:54:00 AM - HPSF Applying updates
RP52: 10/30/2012 12:41:27 PM - Installed Realtek Ethernet Controller Driver
RP53: 11/5/2012 9:00:38 AM - Installed iTunes
RP54: 11/6/2012 7:24:48 AM - Windows Update
RP55: 11/9/2012 8:09:52 AM - Windows Update
RP56: 11/13/2012 8:38:43 AM - Windows Update
RP57: 11/14/2012 12:33:57 PM - HPSF Restore Point
RP58: 11/14/2012 11:07:21 PM - Windows Update
RP59: 11/17/2012 10:02:06 AM - Windows Update
RP60: 11/19/2012 8:10:58 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4) MUI
Adobe Shockwave Player 11.6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bejeweled 3
Bing Bar
Blackhawk Striker 2
Blio
Bonjour
Broadcom 802.11 Wireless LAN Adapter
Broadcom Bluetooth Software
Chuzzle Deluxe
Coupon Printer for Windows
Cradle of Rome 2
CyberLink YouCam
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dora's World Adventure
ESU for Microsoft Windows 7 SP1
Evernote v. 4.5.2
Farm Frenzy
Farmscapes
FATE
Final Drive Fury
Hewlett-Packard ACLM.NET v1.1.2.0
Hoyle Card Games
HP 3D DriveGuard
HP Application Assistant
HP Auto
HP Client Services
HP CoolSense
HP Customer Experience Enhancements
HP Documentation
HP Games
HP Launch Box
HP MovieStore
HP On Screen Display
HP Power Manager
HP Quick Launch
HP Recovery Manager
HP Security Assistant
HP Setup
HP Setup Manager
HP Software Framework
HP Support Assistant
IDT Audio
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Intel(R) SDK for OpenCL - CPU Only Runtime Package
Intel(R) USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
iTunes
Java 7 Update 7
Java Auto Updater
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
John Deere Drive Green
Junk Mail filter update
Letters from Nowhere 2
Luxor HD
Mah Jong Medley
MathPlayer
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft WSE 3.0 Runtime
Movie Maker
Mozilla Firefox 16.0.2 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
opensource
Penguins!
Photo Common
Photo Gallery
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
RollerCoaster Tycoon 3: Platinum
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Skype™ 5.10
swMSM
Synaptics Pointing Device Driver
The Treasures of Mystery Island: The Ghost Ship
Torchlight
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life
Webroot SecureAnywhere
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
11/18/2012 8:50:45 AM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
11/17/2012 9:58:53 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
11/17/2012 9:52:31 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
11/17/2012 9:52:04 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/17/2012 9:52:04 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/17/2012 9:52:04 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
11/17/2012 9:52:04 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
11/17/2012 9:52:03 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/17/2012 9:51:55 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/17/2012 9:51:47 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/17/2012 9:51:46 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/14/2012 8:27:08 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer OWNER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{6E377C10-BBC5-423D-8A66-6626E7769C67}. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================



Thank you,
RJSM644
Mark1956's Avatar
Malware Removal Specialist with 13,926 posts.
 
Join Date: May 2011
Location: Spain
Experience: Advanced
20-Nov-2012, 11:43 AM #2
IMPORTANT: Please take the time to read this first.
For the benefit of others that are waiting for help please try to respond as fast as you can and make sure you read all of the instructions I will be giving you to follow. Time spent waiting for replies or having to repeat questions keeps other people waiting in the queue for help.

I am in Spain at GMT+1 hour, I check my emails several times a day so will usually reply to your responses within a few hours or less unless it is night time here. During the evening here I will usually reply within minutes. Please try to do the same for a swift clean up. Some Malware needs to be dealt with quickly or it will multiply and become deeply embedded in your system and more difficult to find and remove, so quick replies will have more than one benefit.

Keep in mind that I cannot see your PC, so please give as much detail as possible if something goes wrong or you receive any error messages.

Malware can be unpredictable and often time consuming to remove, on rare occasions something can go awry and your system may need to have Windows re-installed. Please make sure before we start that you have copies of all your important data saved to an external hard drive or CD/DVD's. Please make sure you disconnect any external hard drives and/or Flash drives during the clean up.

If you have run any scans that found an infection please let me know.

DO NOT run any scans or make any changes that I have not asked you to do as this can cause misleading results and make my job much harder in trying to help you. Please also uninstall any file sharing software i.e. uTorrent, BitTorrent, etc, if you insist on keeping it do not use it until we are finished. Use of file sharing software is one of the easiest ways to get your PC infected.

If I get no reply from you for two days I will mark the thread as Solved and move on to helping someone else. If you know you will be unable to reply for any length of time please let me know in advance.

Please don't abandon the thread as soon as your PC starts to work normally again as there will be other important checks to make to help protect your system from re-infection. It is also important to follow the correct procedure when removing the tools used to ensure all quarantined infections are completely removed and infected Restore Points are safely deleted.

Stick with me and we can quickly clean up your PC, if you cannot dedicate the time then a Reformat and Re-install will be your quickest option.

___________________________________________________________________________ __________

There is nothing of significance in the above logs. First and foremost you need to try another keyboard to eliminate it as the cause. You will need to use a keyboard from a desktop PC and plug it into the laptop.

Please also run this scan:

Please download Malwarebytes and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
  • Double-click on the renamed file to install, then follow these instructions for doing a Quick Scan in normal mode.
  • Malwarebytes will automatically check for updates as soon as it is launched.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.


Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Double click on the Malwarebytes icon on your desktop to launch the program
  • Under the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click Show Results to display all objects found".
  • NOTE: If no detections are found a log will automatically open in Notepad, please copy and paste the log back here and close all windows, in this case you do not need to continue.
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.


If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.
RJSM644's Avatar
RJSM644 RJSM644 is offline
Computer Specs
Member with 4 posts.
THREAD STARTER
 
Join Date: Nov 2009
Experience: Intermediate
20-Nov-2012, 12:13 PM #3
malware byte 0 detected
Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.20.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Butterfly Baby :: BUTTERFLYBABY [administrator]

Protection: Enabled

11/20/2012 11:06:21 AM
mbam-log-2012-11-20 (11-06-21).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 202819
Time elapsed: 2 minute(s), 3 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Thank you
Mark1956's Avatar
Malware Removal Specialist with 13,926 posts.
 
Join Date: May 2011
Location: Spain
Experience: Advanced
20-Nov-2012, 03:06 PM #4
That scan is clean. Have you tried what I suggested with the keyboard?
RJSM644's Avatar
RJSM644 RJSM644 is offline
Computer Specs
Member with 4 posts.
THREAD STARTER
 
Join Date: Nov 2009
Experience: Intermediate
21-Nov-2012, 09:34 AM #5
alternate keyboard
no I haven't
dont have one available at this time
I can mark as solved and repost if there seems to be a need to
Thank you
Mark1956's Avatar
Malware Removal Specialist with 13,926 posts.
 
Join Date: May 2011
Location: Spain
Experience: Advanced
21-Nov-2012, 11:29 AM #6
You needn't mark the thread as solved until it is. The keyboard is a prime suspect with the symptoms you are seeing so it could be a big waste of time to run other scans looking for something that probably isn't there. A faulty keyboard can cause many problems so it needs to be checked before moving on.

If you can't get anyone to lend you a keyboard for a quick test go to a computer repair shop, I am sure they won't charge much, if anything, just to let you plug in a keyboard to see if it works or not.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑