live search now redirect virus removal assistance

JesseTL · 05-Jan-2013, 04:05 PM #1

Hey Tech Guys, I have been reading about this virus and it looks like its not as simple as running the latest version of MBAM or avast. This is my girlfriends computer and she has been having the redirect issues. at one point she was getting the redirect to BeezQ or BeesQ something like that, now its the LiveSearchNow redirects. Below are the logs from the various programs:

HIJACKTHIS:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:49:31 PM, on 1/5/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Users\Laura Jane\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Laura Jane\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Laura Jane\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Spotify] "C:\Users\Laura Jane\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Laura Jane\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Amazon Unbox.lnk = ?
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Save video on Savevid.com - C:\Program Files (x86)\Savevid\redirect.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.17\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.1.53\bin\mysqld.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14563 bytes

DDS.txt:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.6.0_34
Run by Laura Jane at 15:50:14 on 2013-01-05
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4058.2195 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Users\Laura Jane\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Laura Jane\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [Google Update] "C:\Users\Laura Jane\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [DW6] "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"
uRun: [Spotify] "C:\Users\Laura Jane\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
uRun: [Spotify Web Helper] "C:\Users\Laura Jane\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
StartupFolder: C:\Users\LAURAJ~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startu p\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AMAZON~1.LNK - C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Save video on Savevid.com - C:\Program Files (x86)\Savevid\redirect.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_34-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0034-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_34-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_34-windows-i586.cab
TCP: NameServer = 10.0.0.1
TCP: Interfaces\{290FE5D0-FB5C-4705-9960-7EFB3C1D0F12} : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{290FE5D0-FB5C-4705-9960-7EFB3C1D0F12}\2375942554233323 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{290FE5D0-FB5C-4705-9960-7EFB3C1D0F12}\242796768647D6F6F627D26596379647F627 : DHCPNameServer = 10.10.20.10 10.10.20.11
TCP: Interfaces\{290FE5D0-FB5C-4705-9960-7EFB3C1D0F12}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{290FE5D0-FB5C-4705-9960-7EFB3C1D0F12}\C696E6B6379737 : DHCPNameServer = 66.0.214.14 207.230.75.34
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=309B1B05-6D1B-4943-B34B-675A6291FD59&apn_ptnrs=&apn_sauid=33981F35-4571-4D42-89CD-8108244722B3&apn_dtid=OSJ000&&q=
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\n prpffbrowserrecordext.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\n prpffbrowserrecordlegacyext.dll
FF - component: C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\extensions\f irefogg@firefogg.org\platform\WINNT_x86-msvc\components\ipc.dll
FF - component: C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\extensions\f irefogg@firefogg.org\platform\WINNT_x86-msvc\components\libfirefoggencoder.dll
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchrom ebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5 videoshim.dll
FF - plugin: C:\Users\Laura Jane\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_135.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2012-12-26 10:17; {3c15e902-0eb3-4c46-baac-e5f982ef5cd3}; C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\extensions\{ 3c15e902-0eb3-4c46-baac-e5f982ef5cd3}.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-12-6 55280]
R1 aswKbd;aswKbd;C:\Windows\System32\drivers\aswKbd.sys [2012-3-20 28504]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2011-9-13 969200]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2011-9-13 359464]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-12-6 98208]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2011-9-13 25232]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-9-13 71600]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-8-25 44808]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-12-6 13336]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-12-6 1692480]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-12-6 172704]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-12-6 76912]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-6-17 237008]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-12-6 232480]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-5-10 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-1-16 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
2013-01-05 14:24:45 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C1A2194D-C811-4FDA-B40A-F49FB7C44DF3}\mpengine.dll
2012-12-30 08:04:04 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-12-30 08:04:04 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-12-30 08:04:02 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-12-30 08:04:02 182816 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll
2012-12-30 08:04:02 149552 ----a-w- C:\Program Files (x86)\Internet Explorer\sqmapi.dll
2012-12-30 08:04:01 304640 ----a-w- C:\Program Files\Internet Explorer\IEShims.dll
2012-12-30 08:04:01 194048 ----a-w- C:\Program Files (x86)\Internet Explorer\IEShims.dll
2012-12-30 08:04:00 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-12-29 22:32:41 -------- d-----w- C:\Users\Laura Jane\AppData\Local\Programs
2012-12-26 16:47:45 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-12-26 16:46:52 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2012-12-26 16:46:52 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2012-12-26 16:46:49 4096 ---ha-w- C:\Windows\System32\api-ms-win-core-localization-l1-1-0.dll
2012-12-26 16:46:49 3072 ---ha-w- C:\Windows\System32\api-ms-win-core-console-l1-1-0.dll
2012-12-26 16:46:47 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-12-26 16:44:39 478208 ----a-w- C:\Windows\System32\dpnet.dll
2012-12-26 16:44:38 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
2012-12-26 16:41:37 295792 ----a-w- C:\Windows\System32\drivers\volsnap.sys
2012-12-22 17:30:10 -------- d-----w- C:\Users\Laura Jane\AppData\Roaming\Reallusion
.
==================== Find3M ====================
.
2012-12-30 05:01:16 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-30 05:01:16 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-12-16 16:52:02 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:40:45 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:25:27 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:25:19 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-14 21:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-11-22 08:20:36 3147264 ----a-w- C:\Windows\System32\win32k.sys
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-09 05:34:27 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-10-16 21:20:49 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 21:20:46 347648 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 20:34:37 559104 ----a-w- C:\Windows\apppatch\AcLayers.dll
.
============= FINISH: 15:51:00.08 ===============

ATTACH.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 1/14/2011 10:23:15 PM
System Uptime: 1/4/2013 9:01:18 AM (30 hours ago)
.
Motherboard: Dell Inc. | | 0N7J7M
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz | Microprocessor | 2300/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 112.85 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP243: 12/21/2012 7:31:31 AM - Windows Update
RP244: 12/22/2012 3:01:31 AM - Windows Update
RP245: 12/25/2012 8:58:56 AM - Windows Update
RP246: 12/26/2012 11:34:31 AM - Windows Update
RP247: 12/30/2012 3:00:41 AM - Windows Update
RP248: 1/5/2013 9:21:42 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
ActiveState Komodo Edit 6.1.2
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.2
Advanced Audio FX Engine
Amazon MP3 Downloader 1.0.15
Amazon Unbox Video
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Ask Toolbar Updater
Audacity 1.2.6
avast! Free Antivirus
Big Fish Games: Game Manager
Bing Bar
blinkx beat
Bonjour
CopyTrans Suite Remove Only
Cozi
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Driver Download Manager
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Central
Dell Wireless Driver Installation
DVD Shrink 3.2
Free M4a to MP3 Converter 6.1
GIMP 2.6.11
Google Chrome
GoToAssist 8.0.0.514
HandBrake 0.9.5
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Rapid Storage Technology
iTunes
Java Auto Updater
Java(TM) 6 Update 21 (64-bit)
Java(TM) 6 Update 34
Junk Mail filter update
LAME v3.98.3 for Audacity
Live! Cam Avatar Creator
Living Fireplace Screensaver
LoJack Factory Installer
Malwarebytes Anti-Malware version 1.70.0.1100
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Click-to-Run 2010
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Starter 2010 - English
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MIKSOFT Mobile Media Converter
Mozilla Firefox 17.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
Mystery Case Files ®: Dire Grove ™
Notepad++
Opera 11.50
Quickset64
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Roxio Burn
SaveVid Plug-in
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype Toolbars
Skype™ 5.10
Spotify
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760573) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 1.1.11
Vuze
WampServer 2.1
WildTangent Games
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WinRAR 4.01 (32-bit)
.
==== Event Viewer Messages From Past Week ========
.
12/30/2012 9:11:53 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
12/30/2012 3:26:18 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Amazon Unbox Video Service service to connect.
.
==== End Of File ===========================

GMER:

GMER 2.0.18327 - http://www.gmer.net
Rootkit scan 2013-01-05 15:56:46
Windows 6.1.7600 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD32 rev.11.0 298.09GB
Running: c2hox9py.exe; Driver: C:\Users\LAURAJ~1\AppData\Local\Temp\uglcquog.sys

---- Threads - GMER 2.0 ----

Thread C:\Program Files\Dell\DellDock\DockLogin.exe [1128:1144] 0000000075297587
Thread C:\Program Files\Dell\DellDock\DockLogin.exe [1128:3564] 0000000077212e3e
Thread C:\Program Files\Dell\DellDock\DockLogin.exe [1128:3688] 0000000077213e59
Thread C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe [3960:4084] 000000006f4632fb
Thread C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [4512:5080] 000000006ed3ec1f
Thread C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [4512:5092] 000000006ed87e6b
Thread C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [4512:5576] 00000000654b1bf0
Thread C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [4512:5536] 000000006f4632fb
Thread C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [4512:8340] 00000000761eccae
Thread C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [4512:8904] 000000005e5717a4
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [3420:4792] 000000006f8013b0
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [3420:4736] 0000000073e3fb10
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [3420:6840] 000000006f4632fb
Thread C:\Program Files\AVAST Software\Avast\AvastUI.exe [3420:396] 000000007391a3f5
Thread [8876:3884] 0000000077212e3e
Thread [8876:9048] 0000000077213e59
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:7016] 0000000060cafee5
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:8432] 0000000060ca8f6c
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:10160] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:8696] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:3132] 0000000073576f14
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:1068] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:2836] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:9092] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:7292] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:8228] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:8364] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:4464] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:8128] 0000000077212e3e
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:6788] 0000000068ec2f69
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:6568] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:2820] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:9156] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:8704] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:9244] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:9876] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:8464] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:2824] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:504] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:8512] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:1588] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:10120] 000000006f4632fb
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:3440] 0000000073912733
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:9284] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:3204] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:2516] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:9116] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:9236] 0000000074a245e9
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:9136] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:3512] 0000000072a1c724
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:3436] 0000000077213e59
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:5484] 0000000077213e59
Thread C:\Program Files (x86)\Mozilla Firefox\firefox.exe [4104:6244] 0000000077213e59
---- Processes - GMER 2.0 ----

Library ? (*** suspicious ***) @ C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe [3960] 0000000070b70000
Library ? (*** suspicious ***) @ C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [4512] 0000000075490000
Library ? (*** suspicious ***) @ C:\Program Files\AVAST Software\Avast\AvastUI.exe [3420] 0000000073ec0000
Library ? (*** suspicious ***) @ C:\Windows\system32\taskhost.exe [3920] 000007fef7540000
Library ? (*** suspicious ***) @ [8876] 00000000003d0000

---- EOF - GMER 2.0 ----

Any help you guys can give is very appreciated. If i respond slow please bear with me i PROMISE i am checking when i can :) good luck!

JesseTL · 07-Jan-2013, 10:31 PM #2

Hello again, its been a couple of days so i am bumping this one back up. Thank you again in advance if you can help me!!

**dvk01** · 08-Jan-2013, 06:51 AM #3

are the diverts only in FF or in all browsers

Please download AdwCleaner to your desktop.

Double click the adwcleaner.exe to run the tool.
Click Search.
When the scan finished, a notepad window will be opened.
Please post the contents here in your topic.
The logfile will also be saved in C:\AdwCleaner[R1].txt.

JesseTL · 08-Jan-2013, 08:23 AM #4

Thank you for your response, i will be checking the other browsers and downloading the cleaner when i get home this evening. I will post back when i have the log from the scan

JesseTL · 08-Jan-2013, 09:15 PM #5

I tried some searches in IE but no redirect. so it SEEMS as though its just in firefox.

AdwCleaner Log:

# AdwCleaner v2.105 - Logfile created 01/08/2013 at 21:12:47
# Updated 08/01/2013 by Xplode
# Operating system : Windows 7 Home Premium (64 bits)
# User : Laura Jane - LAURAJANE-PC
# Boot Mode : Normal
# Running from : C:\Users\Laura Jane\Desktop\AdwCleaner.exe
# Option [Search]

***** [Services] *****

***** [Files / Folders] *****

File Found : C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\searchplugin s\Askcom.xml
File Found : C:\Users\LAURAJ~1\AppData\Local\Temp\Searchqu.ini
File Found : C:\Users\LAURAJ~1\AppData\Local\Temp\SetupDataMngr_Searchqu.exe
Folder Found : C:\Program Files (x86)\Ask.com
Folder Found : C:\ProgramData\Ask
Folder Found : C:\Users\Laura Jane\AppData\LocalLow\AskToolbar
Folder Found : C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\extensions\t oolbar@ask.com
Folder Found : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Found : HKCU\Software\APN
Key Found : HKCU\Software\AppDataLow\Software\AskToolbar
Key Found : HKCU\Software\Ask.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Found : HKLM\Software\APN
Key Found : HKLM\Software\AskToolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Found : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Found : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Found : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Found : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B 82A-ABED-442A-BE86-96357B70F4FE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Found : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Found : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

File : C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\prefs.js

Found : user_pref("browser.search.defaultengine", "Ask.com");
Found : user_pref("browser.search.defaultenginename", "Ask.com");
Found : user_pref("browser.search.order.1", "Ask.com");
Found : user_pref("extensions.asktb.ff-original-keyword-url", "");
Found : user_pref("keyword.URL", "hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_u[...]

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Laura Jane\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

-\\ Opera v11.50.1074.0

File : C:\Users\Laura Jane\AppData\Roaming\Opera\Opera\operaprefs.ini

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [4790 octets] - [08/01/2013 21:12:47]

########## EOF - C:\AdwCleaner[R1].txt - [4850 octets] ##########

**dvk01** · 09-Jan-2013, 03:47 AM #6

Please run AdwCleaner again, This time press delete, It will clear the problems & then offer to reboot, please let it reboot & then post the log it makes.
The logfile will also be saved in C:\AdwCleaner[S1].txt

tell us if that cured it or if it still continues

JesseTL · 19-Jan-2013, 07:03 PM #7

Ok i did all of that and let it go for a while however it is still giving me issues. The redirects are still happening here is the log file

# AdwCleaner v2.105 - Logfile created 01/09/2013 at 21:13:28
# Updated 08/01/2013 by Xplode
# Operating system : Windows 7 Home Premium (64 bits)
# User : Laura Jane - LAURAJANE-PC
# Boot Mode : Normal
# Running from : C:\Users\Laura Jane\Desktop\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

File Deleted : C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\searchplugin s\Askcom.xml
File Deleted : C:\Users\LAURAJ~1\AppData\Local\Temp\Searchqu.ini
File Deleted : C:\Users\LAURAJ~1\AppData\Local\Temp\SetupDataMngr_Searchqu.exe
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Users\Laura Jane\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\extensions\t oolbar@ask.com
Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B 82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

File : C:\Users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\prefs.js

Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Deleted : user_pref("browser.search.order.1", "Ask.com");
Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
Deleted : user_pref("keyword.URL", "hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_u[...]

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Laura Jane\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

-\\ Opera v11.50.1074.0

File : C:\Users\Laura Jane\AppData\Roaming\Opera\Opera\operaprefs.ini

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [4911 octets] - [08/01/2013 21:12:47]
AdwCleaner[R2].txt - [4971 octets] - [09/01/2013 21:13:00]
AdwCleaner[S1].txt - [5002 octets] - [09/01/2013 21:13:28]

########## EOF - C:\AdwCleaner[S1].txt - [5062 octets] ##########

**dvk01** · 20-Jan-2013, 07:07 AM #8

Delete any existing version of ComboFix you have sitting on your desktop

Please read and follow all these instructions very carefully

Do not edit or remove any information or user names etc, otherwise we cannot fix the problem. If you insist on editing out anything then I will close the topic & refuse to offer any help.

Download ComboFix from Hereto your Desktop.

**Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
--------------------------------------------------------------------
1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
Remember to re enable the protection again after combofix has finished

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2. Close any open browsers and any other programs you might have running

Double click on renamed combofix.exe & follow the prompts.

If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.Read HERE why we disable autoruns

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

Please tell us if it has cured the problems or if there are any outstanding issues

*EXTRA NOTES*

If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
If Combofix reboot is due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the log in next reply please...

JesseTL · 21-Jan-2013, 11:16 AM #9

Ran the program and we are still getting the redirects. ComboFix did not prompt me to do anything. Here is the log

ComboFix 13-01-17.04 - Laura Jane 01/20/2013 11:35:04.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4058.2830 [GMT -5:00]
Running from: c:\users\Laura Jane\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\Blinkx
c:\program files (x86)\Blinkx\blinkx.ico
c:\program files (x86)\Blinkx\blinkxss.exe
c:\program files (x86)\Blinkx\blinkxstop.exe
c:\program files (x86)\Blinkx\lang.dll
c:\program files (x86)\Blinkx\templates\beat.ico
c:\program files (x86)\Blinkx\templates\index.html
c:\program files (x86)\Blinkx\templates\noflash.html
c:\program files (x86)\Blinkx\templates\offline.html
c:\program files (x86)\Blinkx\templates\offline.swf
c:\program files (x86)\Blinkx\templates\uninstall.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-12-20 to 2013-01-20 )))))))))))))))))))))))))))))))
.
.
2013-01-20 16:44 . 2013-01-20 16:44 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-01-20 00:06 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{92CB9983-EA4A-4F2D-85BF-04A788A68E89}\mpengine.dll
2013-01-10 01:26 . 2012-11-30 05:43 424960 ----a-w- c:\windows\system32\KernelBase.dll
2013-01-10 01:25 . 2012-11-30 04:56 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 05:41 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 02:51 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 02:56 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-01-10 01:25 . 2012-11-30 05:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 04:56 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 02:56 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-01-10 01:25 . 2012-11-30 05:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 04:56 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 02:56 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-01-10 01:25 . 2012-11-23 03:45 3147264 ----a-w- c:\windows\system32\win32k.sys
2012-12-30 08:04 . 2012-11-14 05:52 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-12-30 08:04 . 2012-11-14 01:44 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2012-12-30 08:04 . 2012-11-14 05:53 96768 ----a-w- c:\windows\system32\mshtmled.dll
2012-12-30 08:04 . 2012-11-14 07:11 182816 ----a-w- c:\program files\Internet Explorer\sqmapi.dll
2012-12-30 08:04 . 2012-11-14 02:56 149552 ----a-w- c:\program files (x86)\Internet Explorer\sqmapi.dll
2012-12-30 08:04 . 2012-11-14 01:48 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2012-12-30 08:04 . 2012-11-14 06:00 304640 ----a-w- c:\program files\Internet Explorer\IEShims.dll
2012-12-30 08:04 . 2012-11-14 01:51 194048 ----a-w- c:\program files (x86)\Internet Explorer\IEShims.dll
2012-12-30 08:04 . 2012-11-14 05:57 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2012-12-30 08:04 . 2012-11-14 05:46 248320 ----a-w- c:\windows\system32\ieui.dll
2012-12-29 22:32 . 2012-12-29 22:32 -------- d-----w- c:\users\Laura Jane\AppData\Local\Programs
2012-12-26 16:47 . 2012-11-09 05:34 2048 ----a-w- c:\windows\system32\tzres.dll
2012-12-26 16:47 . 2012-11-09 04:49 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-12-26 16:44 . 2012-11-02 05:27 478208 ----a-w- c:\windows\system32\dpnet.dll
2012-12-26 16:44 . 2012-11-02 04:48 376832 ----a-w- c:\windows\SysWow64\dpnet.dll
2012-12-26 16:41 . 2012-09-06 17:38 295792 ----a-w- c:\windows\system32\drivers\volsnap.sys
2012-12-22 17:30 . 2012-12-22 17:30 -------- d-----w- c:\users\Laura Jane\AppData\Roaming\Reallusion
2012-12-22 17:25 . 2012-12-22 17:30 -------- d-----w- c:\programdata\Creative
2012-12-22 17:25 . 2012-12-22 17:25 -------- d-----w- c:\users\Laura Jane\AppData\Roaming\Creative
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-12 18:01 . 2012-06-05 00:22 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-01-12 18:01 . 2011-07-06 16:32 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-14 21:49 . 2011-09-14 00:03 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-11-30 04:56 . 2013-01-10 01:26 44032 ----a-w- c:\windows\apppatch\acwow64.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify"="c:\users\Laura Jane\AppData\Roaming\Spotify\Spotify.exe" [2012-09-24 5576408]
"Spotify Web Helper"="c:\users\Laura Jane\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-09-24 1193176]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ru n]
"IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2010-02-09 1807680]
"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-08-21 4282728]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-11-13 421736]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2012-09-12 296096]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ru nOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-12 559616]
.
c:\users\Laura Jane\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Amazon Unbox.lnk - c:\program files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe [2011-11-23 97384]
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe [2011-6-17 272528]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\syste m]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf010 00.sys]
@="Driver"
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-06-17 237008]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-03-17 232480]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-05-10 51712]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-01-16 1255736]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]
S1 aswKbd;aswKbd; [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2010-05-21 98208]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-08-21 71600]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-06-08 13336]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-08-18 1692480]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 172704]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-06-25 76912]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-05 18:01]
.
2013-01-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-979968309-3599747914-2879492455-1000Core.job
- c:\users\Laura Jane\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-04 18:21]
.
2013-01-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-979968309-3599747914-2879492455-1000UA.job
- c:\users\Laura Jane\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-04 18:21]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-08-21 09:11 133400 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-15 10918504]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-04-05 384296]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2010-11-04 1580368]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Save video on Savevid.com - c:\program files (x86)\Savevid\redirect.htm
TCP: DhcpNameServer = 10.0.0.1
FF - ProfilePath - c:\users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - ExtSQL: 2012-12-26 10:17; {3c15e902-0eb3-4c46-baac-e5f982ef5cd3}; c:\users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\extensions\{ 3c15e902-0eb3-4c46-baac-e5f982ef5cd3}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-DW6 - c:\program files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} - (no file)
AddRemove-RealPlayer 15.0 - c:\program files (x86)\real\realplayer\Update\r1puninst.exe
AddRemove-blinkx beat - c:\program files (x86)\Blinkx\templates\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_ 5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX .exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_ 5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX .exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-01-20 11:48:34
ComboFix-quarantined-files.txt 2013-01-20 16:48
.
Pre-Run: 121,802,846,208 bytes free
Post-Run: 122,047,340,544 bytes free
.
- - End Of File - - 07C800F20812474561E4FD178199EC1C

**dvk01** · 21-Jan-2013, 12:10 PM **#10**

Download the attached CFScript.txt and save it to your desktop ( click on the link underneath this post & if you are using internet explorer when the "File download" pop up comes press SAVE and choose desktop in the list of selections in that window & press save)
Disable any antivirus/antimalware/firewall realtime protection or script blocking in the same way you did previously before running combofix & remember to re-enable it when it has finished
Close any open browsers
Then drag the CFScript.txt into the ComboFix.exe or renamed combofix icon as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply

Note: these instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system and will not fix your problem. If you have a similar problem start your own topic in the malware fixing forum

This will create a zip file inside C:\QooBox\quarantine named something like [38]-Submit_2008-01-17@17.50.zip

at the end it will pop up an alert & open your browser and ask you to send the zip file

please follow those instructions. We need to see the zip file before we can carry on with the fix

If there is no pop up alert or open browser then

please go to http://www.thespykiller.co.uk/index.php?board=1.0 and upload these files so I can examine them and if needed distribute them to antivirus companies.
Just press new topic, fill in the needed details and just give a link to your post here & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press send to upload the files ( do not post HJT logs there as they will not get dealt with)

Files to submit:
the zip file inside C:\QooBox\quarantine created by combofix named something like [38]-Submit_2008-01-17@17.50.zip

or to
http://www.bleepingcomputer.com/subm...php?channel=38

JesseTL · 29-Jan-2013, 07:22 PM **#11**

ok script has been run and the Zip appears to have uploaded. Sorry my responses are slow i dont have the time to work on it often. Thank you for sticking with me for my problem!

Script Log:

ComboFix 13-01-17.04 - Laura Jane 01/29/2013 18:58:16.2.2 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4058.2075 [GMT -5:00]
Running from: c:\users\Laura Jane\Desktop\ComboFix.exe
Command switches used :: c:\users\Laura Jane\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
.
((((((((((((((((((((((((( Files Created from 2012-12-28 to 2013-01-30 )))))))))))))))))))))))))))))))
.
.
2013-01-30 00:08 . 2013-01-30 00:08 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-01-29 16:35 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{647E33AE-E553-40CE-84BD-27E58703AEE9}\mpengine.dll
2013-01-10 01:26 . 2012-11-30 05:43 424960 ----a-w- c:\windows\system32\KernelBase.dll
2013-01-10 01:25 . 2012-11-30 04:56 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 05:41 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 02:51 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 02:56 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-01-10 01:25 . 2012-11-30 05:41 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 04:56 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 02:56 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-01-10 01:25 . 2012-11-30 05:41 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 04:56 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2013-01-10 01:25 . 2012-11-30 02:56 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-01-10 01:25 . 2012-11-23 03:45 3147264 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-12 18:01 . 2012-06-05 00:22 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-01-12 18:01 . 2011-07-06 16:32 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-16 16:52 . 2012-12-30 08:03 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:40 . 2012-12-30 08:03 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:25 . 2012-12-30 08:03 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:25 . 2012-12-30 08:03 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-12-14 21:49 . 2011-09-14 00:03 24176 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-11-30 04:56 . 2013-01-10 01:26 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-11-14 07:06 . 2012-12-30 08:03 17811968 ----a-w- c:\windows\system32\mshtml.dll
2012-11-14 06:32 . 2012-12-30 08:03 10925568 ----a-w- c:\windows\system32\ieframe.dll
2012-11-14 06:11 . 2012-12-30 08:03 2312704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 06:04 . 2012-12-30 08:03 1346048 ----a-w- c:\windows\system32\urlmon.dll
2012-11-14 06:04 . 2012-12-30 08:03 1392128 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 06:02 . 2012-12-30 08:03 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 06:02 . 2012-12-30 08:03 237056 ----a-w- c:\windows\system32\url.dll
2012-11-14 05:59 . 2012-12-30 08:03 85504 ----a-w- c:\windows\system32\jsproxy.dll
2012-11-14 05:58 . 2012-12-30 08:03 816640 ----a-w- c:\windows\system32\jscript.dll
2012-11-14 05:57 . 2012-12-30 08:03 599040 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 05:57 . 2012-12-30 08:04 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 05:55 . 2012-12-30 08:03 2144768 ----a-w- c:\windows\system32\iertutil.dll
2012-11-14 05:55 . 2012-12-30 08:03 729088 ----a-w- c:\windows\system32\msfeeds.dll
2012-11-14 05:53 . 2012-12-30 08:04 96768 ----a-w- c:\windows\system32\mshtmled.dll
2012-11-14 05:52 . 2012-12-30 08:04 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-11-14 05:46 . 2012-12-30 08:04 248320 ----a-w- c:\windows\system32\ieui.dll
2012-11-14 02:09 . 2012-12-30 08:03 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
2012-11-14 01:58 . 2012-12-30 08:03 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2012-11-14 01:57 . 2012-12-30 08:03 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
2012-11-14 01:49 . 2012-12-30 08:03 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2012-11-14 01:48 . 2012-12-30 08:04 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2012-11-14 01:44 . 2012-12-30 08:04 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2012-11-09 05:34 . 2012-12-26 16:47 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-09 04:49 . 2012-12-26 16:47 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-11-02 05:27 . 2012-12-26 16:44 478208 ----a-w- c:\windows\system32\dpnet.dll
2012-11-02 04:48 . 2012-12-26 16:44 376832 ----a-w- c:\windows\SysWow64\dpnet.dll
.
.
(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
---- Directory of c:\users\Laura Jane\AppData\Local\Programs ----
.
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{0E8A89AD-95D7-40EB-8D9D-083EF7066A01}]
2012-10-26 18:15 92624 ----a-w- c:\program files (x86)\McAfee Security Scan\3.0.313\McAfeeMSS_IE.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify"="c:\users\Laura Jane\AppData\Roaming\Spotify\Spotify.exe" [2012-09-24 5576408]
"Spotify Web Helper"="c:\users\Laura Jane\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-09-24 1193176]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ru n]
"IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2010-02-09 1807680]
"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-08-21 4282728]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-11-13 421736]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2012-09-12 296096]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ru nOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-12 559616]
.
c:\users\Laura Jane\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Amazon Unbox.lnk - c:\program files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe [2011-11-23 97384]
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.313\SSScheduler.exe [2012-10-26 271808]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\syste m]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf010 00.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]
R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\3.0.313\McCHSvc.exe [2012-10-26 234776]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-03-17 232480]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-05-10 51712]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-01-16 1255736]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]
S1 aswKbd;aswKbd; [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2010-05-21 98208]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-08-21 71600]
S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-06-08 13336]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-08-18 1692480]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 172704]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-06-25 76912]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-29 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-05 18:01]
.
2013-01-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-979968309-3599747914-2879492455-1000Core.job
- c:\users\Laura Jane\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-04 18:21]
.
2013-01-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-979968309-3599747914-2879492455-1000UA.job
- c:\users\Laura Jane\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-04 18:21]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell iconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-08-21 09:11 133400 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-15 10918504]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-04-05 384296]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2010-11-04 1580368]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Save video on Savevid.com - c:\program files (x86)\Savevid\redirect.htm
TCP: DhcpNameServer = 10.0.0.1
FF - ProfilePath - c:\users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - ExtSQL: 2012-12-26 10:17; {3c15e902-0eb3-4c46-baac-e5f982ef5cd3}; c:\users\Laura Jane\AppData\Roaming\Mozilla\Firefox\Profiles\gqsk0fp2.default\extensions\{ 3c15e902-0eb3-4c46-baac-e5f982ef5cd3}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} - (no file)
AddRemove-RealPlayer 15.0 - c:\program files (x86)\real\realplayer\Update\r1puninst.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_ 5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX .exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_ 5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX .exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
c:\program files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
c:\program files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe
.
**************************************************************************
.
Completion time: 2013-01-29 19:19:58 - machine was rebooted
ComboFix-quarantined-files.txt 2013-01-30 00:19
ComboFix2.txt 2013-01-20 16:48
.
Pre-Run: 122,957,574,144 bytes free
Post-Run: 122,661,904,384 bytes free
.
- - End Of File - - CDB214E0C157214B8B6C3CA7E8E54087
Upload was successful

**dvk01** · 30-Jan-2013, 03:14 AM **#12**

looks like you still have a problem there
lets see if we can get it with this

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

JesseTL · 07-Feb-2013, 05:48 PM **#13**

ok, ran the scan, found a few things

JRT SCAN:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.6.2 (02.02.2013:2)
OS: Windows 7 Home Premium x64
Ran by Laura Jane on Thu 02/07/2013 at 17:32:43.07
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_local_machine\software\classes\installer\upgradecodes\f928123a03964954 9966d4c29d35b1c9

~~~ Files

~~~ Folders

~~~ FireFox

Successfully deleted the following from C:\Users\Laura Jane\AppData\Roaming\mozilla\firefox\profiles\gqsk0fp2.default\prefs.js

user_pref("extensions.wrc.SearchRules.baidu.com.style", ".WRCN {display:none} .result .f .WRCN {display:inline !important; background: url(\"IMAGE\") right no-repeat}");
user_pref("extensions.wrc.SearchRules.baidu.com.url", "^hxxp\\:\\/\\/www\\.baidu\\.com\\/.*");
user_pref("extensions.wrc.SearchRules.excite.com.style", ".WRCN {display:none} .searchResult .resultTitlePane .WRCN {display:inline !important; background: url(\"IMAGE\") righ
user_pref("extensions.wrc.SearchRules.excite.com.url", "^hxxp\\:\\/\\/msxml\\.excite\\.com\\/search\\/.*");
Emptied folder: C:\Users\Laura Jane\AppData\Roaming\mozilla\firefox\profiles\gqsk0fp2.default\minidumps [18 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 02/07/2013 at 17:46:40.50
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

JesseTL · 07-Feb-2013, 07:19 PM **#14**

yeah i tested it for a bit and i am still getting redirected after this

**dvk01** · 08-Feb-2013, 08:37 AM **#15**

Download OTScanIt.exe to your Desktop

Close any open browsers.
If your Real protection or Antivirus intervenes with OTScanIt, allow it to run.
Double-click on OTS.exe to start the program.
In the Files Age drop down box click 90
Now on the toolbar at the top select "Scan all users" then click the Run Scan button
The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
When the scan is complete Notepad will open with the report file loaded in it.
Save that notepad file

If the log is too large to post, use the Reply button, scroll down to the attachments section and attach the notepad file here.

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