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Solved: agent.exe

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mudpie's Avatar
mudpie mudpie is offline
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27-Feb-2007, 08:43 PM #1
Solved: agent.exe
Recently my processor has been running at max. The only thing I see that is pulling extra power is agent.exe. Computer is slow and programs take forever to open up. Ran Adaware,Spybot & AVG. Am attaching my HIJ log file, would someone please take a look?
Thanks in advance.
P.S. This AM I was on the computer and it was running fine , I checked and agent.exe wasn't running. Later it was back and the same problems with it.
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Attachments in the HJT forum are often designed to solve a specific issue and not meant to be used without instructions specific to your computer. If you want help specific to your computer, please post a HiJackThis Log. If you started this thread, please make sure you are logged in to be able to view attachments.
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27-Feb-2007, 09:16 PM #2
Is this a Dell computer?
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mudpie mudpie is offline
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28-Feb-2007, 09:10 AM #3
Yes, about 3 years old.
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28-Feb-2007, 01:49 PM #4
When it's a Dell system, agent.exe is a process from Dell that gives the user an interface to monitor and administer the system.
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28-Feb-2007, 02:09 PM #5
Well it has never been a problem before, so why is it eating up so much of my processor? I don't want it on there if that's the price I have to pay.
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28-Feb-2007, 02:17 PM #6
Well your log looks okay with the exception of a few entries.

Rescan with Hijack This.
Close all browser windows except Hijack This.
Put a check mark beside these entries and click "Fix Checked".

O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minib...ansporter.cab?

O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/instal...sinstaller.cab


Reboot.

The file can also be associated w/ InstallShield 11. Do you have that installed?
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28-Feb-2007, 02:45 PM #7
Did as you said but I am looking at Task Manager and agent.exe is reading anywhere from 0 to 69% during any 10 secound span. Why would a program be that random?
I don't know if i have Installshield, I don't see it in my programs anywhere.
If I could find it I would get rid of it.
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28-Feb-2007, 04:32 PM #8
I see you do have InstallShield.

Rescan with Hijack This.
Close all browser windows except Hijack This.
Put a check mark beside these entries and click "Fix Checked".

O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler


Reboot.

It updates automatically which is probably why the usage fluctuates so much.
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mudpie mudpie is offline
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28-Feb-2007, 05:40 PM #9
That did the trick.
So the next time I use Installshield for a download will I need to go in and do this all over again?
By the way , thanks for your help, I will make a donation to TSG in your name.
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01-Mar-2007, 02:55 PM #10
Most likely. Which in a way can be a pain, but that program just likes to eat up CPU usage.
Thanks for the donation! I'm glad I could help.
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01-Mar-2007, 02:55 PM #11
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