[harleen]

i woke up in morning just to see that i have downloaded spy marshall where as i never did that.........it never gives error but when i start my pc.......it hangs............doesnt start i have to restart it many times until it will work properly..another problem i downloaded XoftSpySE to remove this spyware but it also didn't worked...help me out and even after i deleted this spyware it still has its effect on my pc in terms of hang problem........

[cybertech]

Hi, Welcome to TSG!!


Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

[harleen]

10:10 AM 4/18/2007
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\xpupdate.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://in.rediff.com/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://in.rediff.com/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.rediff.com/index.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.icicidirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.rediff.com/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Service Pack 3 Internet Explorer
R3 - URLSearchHook: Rediff Toolbar - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Rediff Toolbar\2.0\redifftoolbar.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O2 - BHO: XBTBPos00 Class - {BBBE1C1A-89F7-4AF6-ABD1-F8FBCFA47408} - C:\PROGRA~1\REDIFF~2\2.0\REDIFF~1.DLL
O3 - Toolbar: Rediff Toolbar - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Rediff Toolbar\2.0\redifftoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [SpyMarshal] C:\Program Files\SpyMarshal\SpyMarshal.exe
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Rediff Toolbar - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Rediff Toolbar\2.0\redifftoolbar.dll
O9 - Extra 'Tools' menuitem: Rediff Toolbar - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Rediff Toolbar\2.0\redifftoolbar.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A4A18C2-F187-4995-B4F7-C7B2DF00923C}: NameServer = 85.255.116.105,85.255.112.63
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.105 85.255.112.63
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.105 85.255.112.63
O17 - HKLM\System\CS2\Services\Tcpip\..\{131DE9A8-C12A-415B-8873-60003B384699}: NameServer = 85.255.116.105,85.255.112.63
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.105 85.255.112.63
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Windows Management Service - Unknown owner - C:\WINDOWS\system32\.exe (file missing)

[cybertech]

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/file...Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.



Run HJT again and put a check in the following:

O17 - HKLM\System\CCS\Services\Tcpip\..\{9A4A18C2-F187-4995-B4F7-C7B2DF00923C}: NameServer = 85.255.116.105,85.255.112.63
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.105 85.255.112.63
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.105 85.255.112.63
O17 - HKLM\System\CS2\Services\Tcpip\..\{131DE9A8-C12A-415B-8873-60003B384699}: NameServer = 85.255.116.105,85.255.112.63
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.105 85.255.112.63

Close all applications and browser windows before you click "fix checked".


Go to Control Panel. - If you are using Windows XP's Category View, select the Network and Internet Connections category. If you are in Classic View, go to the next step .

CAUTION!: It is possible that your Internet Service Provider requires specific settings here. Make sure you know if you need specific DNS settings here or not before you proceed to make the following changes or you may lose your internet connection. If you are sure you do not need a specific DNS address here, you may proceed.

• Double-click the Network Connections icon
• Right-click the Local Area Connection icon and select Properties.
• Hilight Internet Protocol (TCP/IP) and click the Properties button.
• Be sure Obtain DNS server address automatically is selected.
• OK your way out.

Go to Start > Run and type in cmd

• Click OK.
• This will open a command prompt.
• Type the following line in the command window:
  
  ipconfig /flushdns
  
  
• Hit Enter
• Exit the command window

Now restart your machine. Post the report.txt and a new Hijackthis log.