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04-Jun-2007, 02:08 PM
#1 |
Please help zlob trojan has taken over my life as well as my computer. I have run Noton, spy sweeper, registry mechanic. it seems to go away and then its back. I think it's way over my head. Please advise.Michelle |
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04-Jun-2007, 02:59 PM
#2 |
| Hi, Welcome to TSG!! Click here to download HJTsetup.exe Save HJTsetup.exe to your desktop. Double click on the HJTsetup.exe icon on your desktop. By default it will install to C:\Program Files\Hijack This. Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue. Put a check by Create a desktop icon then click Next again. Continue to follow the rest of the prompts from there. At the final dialogue box click Finish and it will launch Hijack This. Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log. Click Save to save the log file and then the log will open in notepad. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. |
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04-Jun-2007, 02:59 PM
#3 |
| Logfile of HijackThis v1.99.1 Scan saved at 1:50:41 PM, on 6/4/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Common Files\AOL\1142396039\ee\AOLSoftware.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\HPQ\SHARED\HPQWMI.exe C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\America Online 9.0\waol.exe C:\Program Files\America Online 9.0\shellmon.exe C:\Program Files\Common Files\Aol\aoltpspd.exe C:\WINDOWS\system32\notepad.exe C:\Program Files\Hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: (no name) - {B8C5186E-EC37-4889-9C2E-F73649FFB7BB} - blank (file missing) O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start O4 - HKLM\..\Run: [Cpqset] "C:\Program Files\HPQ\Default Settings\cpqset.exe" O4 - HKLM\..\Run: [BJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe" O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1142396039\ee\AOLSoftware.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [RegistryMechanic] "C:\Program Files\Registry Mechanic\regmech.exe" /S O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files\Google\Gmail Notifier\gnotify.exe" O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: hp officejet 4100 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v46...abblecubes.cab O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v46...amesLoader.cab O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/tech...l/LSSupCtl.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/appl...orLauncher.cab O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46.../bejeweled.cab O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://www.worldwinner.com/games/v49.../blockwerx.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1145596623890 O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab O16 - DPF: {8DD733A8-353A-4E93-AB85-93CA8DC96F6A} (ActivatorControl1 Class) - https://objects.aol.com/activator/en-us/Activator.cab O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v46...o/wordmojo.cab O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://www.worldwinner.com/games/v55/cubis/cubis.cab O16 - DPF: {A91FB93D-7561-4524-8484-5C27C8FA8D42} (WwLuxor Control) - http://www.worldwinner.com/games/v49/luxor/luxor.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/be...ploader_v7.cab O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326 O16 - DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} (Flash Casino Helper Object) - https://casinoclassic.microgaming.co...c/FlashAX2.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{F20344BF-B960-4234-B015-EF1E277E8516}: NameServer = 205.188.146.145 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing) O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing) O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing) O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing) O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing) O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe Michelle |
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04-Jun-2007, 03:08 PM
#4 |
| Run HJT again and put a check in the following: R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: (no name) - {B8C5186E-EC37-4889-9C2E-F73649FFB7BB} - blank (file missing) O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/be...ploader_v7.cab Close all applications and browser windows before you click "fix checked". Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only
For Technical Support, double-click the e-mail address located at the bottom of each menu. Download and scan with SUPERAntiSpyware Free for Home Users
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04-Jun-2007, 11:50 PM
#5 |
You are the best. I just followed your instructions and now I can work again. Thank you so much. Your posting boards saved me. Thanks again, Michelle |

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