There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Tag Cloud
acer asus bios bsod computer crash driver drivers error ethernet excel freeze gaming gpu hard drive hardware hdmi internet laptop malware memory missing modem monitor motherboard mouse netgear network printer problem ram registry router slow software sound svchost.exe toshiba trojan usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > Virus & Other Malware Removal >
Windows Update Settings Changed. (New)

Reply  
Thread Tools
seashark00's Avatar
Junior Member with 2 posts.
 
Join Date: Aug 2007
Experience: Beginner
14-Nov-2007, 11:36 PM #1
Windows Update Settings Changed.
Also have malware that is supposed to be removed by anti-spyware but isn't. Computer is very slow to shut down - sometimes doesn't. Computer is very slow in general. Really need some help! Also have malware that is supposed to be removed by anti-spyware but isn't. Log posted after hijack this.

Any help appreciated.

Paxwax





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:09:46 PM, on 11/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\SpywareDetector\SDSystemTray.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\SpywareDetector\SDService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\freecell.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Bell\Security Manager\pkR.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [SDAutoLiveupdate] C:\Program Files\SpywareDetector\LiveUpdateSD.exe -AUTO
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SystemTraySD] C:\Program Files\SpywareDetector\SDSystemTray.exe -AUTO
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKUS\S-1-5-21-2647865256-1426590395-1296836545-1004\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-2647865256-1426590395-1296836545-1004\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet (User '?')
O4 - HKUS\S-1-5-21-2647865256-1426590395-1296836545-1004\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe" (User '?')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\office\OSA9.EXE
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Copy to &Lightning Note - C:\Program Files\WordPerfect Lightning\Programs\WPLightningCopyToNote.hta
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00120000-B1BA-11CE-ABC6-F5B2E79D9E3F} (LEAD Main Control (12.1)) - http://www.rugbinder.com/cgi-bin/RugDesign.CAB
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework...ex/TmHcmsX.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/12b110b8...p/RdxIE601.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1126294308265
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1126294298265
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_inst...syInstallX.CAB
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://209.67.146.69/ePlayer/2_0/ACNePlayer.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
O16 - DPF: {FE92D9C3-4A69-4EC7-8651-1DC8531D0075} (TSBnwCam Control) - http://64.251.85.30/user/TSBnwCam.CAB
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware1\SASWINLO.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10022 bytes


Sympatico Security Manager Anti-Spyware
Spyware Report (11/14/2007 6:54:50 PM)
Scan Target Scanned Items Detected Spyware Items
Local Disk (C 67789 0
Cookies 1228 48
Registry 20520 1
Memory 12 0
Total 89549 49



Spyware Type Item Action
WebTrends Spyware cookie C:\Documents and Settings\Keith\cookies\keith@statse.webtrendslive[2].txt Delete
Advertising.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@advertising[1].txt Delete
Advertising.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@advertising[3].txt Delete
DoubleClick Spyware cookie C:\Documents and Settings\Bonnie\cookies\bonnie@doubleclick[1].txt Delete
DoubleClick Spyware cookie C:\Documents and Settings\Keith\cookies\keith@doubleclick[1].txt Delete
DoubleClick Spyware cookie C:\Documents and Settings\Keith\cookies\keith@doubleclick[2].txt Delete
DoubleClick Spyware cookie C:\Documents and Settings\Keith\cookies\keith@doubleclick[3].txt Delete
LinkSynergy.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@linksynergy[2].txt Delete
Mediaplex.com Spyware cookie C:\Documents and Settings\Bonnie\cookies\bonnie@mediaplex[1].txt Delete
Mediaplex.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@mediaplex[1].txt Delete
Mediaplex.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@mediaplex[2].txt Delete
Mediaplex.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@mediaplex[3].txt Delete
RealMedia.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@realmedia[2].txt Delete
Bluestreak.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@bluestreak[1].txt Delete
CyberTrader Pro-Market Spyware cookie C:\Documents and Settings\Keith\cookies\keith@pro-market[2].txt Delete
QuestionMarket.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@questionmarket[2].txt Delete
Sympatico.CA Spyware cookie C:\Documents and Settings\Keith\cookies\keith@sympatico[1].txt Delete
AtlasDMT.com Spyware cookie C:\Documents and Settings\Bonnie\cookies\bonnie@atdmt[2].txt Delete
AtlasDMT.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@atdmt[2].txt Delete
AtlasDMT.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@atdmt[3].txt Delete
FastClick.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@fastclick[1].txt Delete
Zedo Spyware cookie C:\Documents and Settings\Bonnie\cookies\bonnie@zedo[1].txt Delete
Zedo Spyware cookie C:\Documents and Settings\Keith\cookies\keith@zedo[2].txt Delete
Zedo Spyware cookie C:\Documents and Settings\Keith\cookies\keith@zedo[3].txt Delete
Data.Coremetrics.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@data.coremetrics[1].txt Delete
Ads.SpecificClick.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@specificclick[2].txt Delete
PointRoll.com Spyware cookie C:\Documents and Settings\Bonnie\cookies\bonnie@ads.pointroll[1].txt Delete
PointRoll.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@ads.pointroll[1].txt Delete
PointRoll.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@ads.pointroll[2].txt Delete
TribalFusion.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@tribalfusion[2].txt Delete
2o7.net Spyware cookie C:\Documents and Settings\Keith\cookies\keith@2o7[2].txt Delete
DealTime Spyware cookie C:\Documents and Settings\Keith\cookies\keith@dealtime[1].txt Delete
DealTime Spyware cookie C:\Documents and Settings\Keith\cookies\keith@stat.dealtime[2].txt Delete
Com.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@com[2].txt Delete
BS.Serving-Sys Spyware cookie C:\Documents and Settings\Bonnie\cookies\bonnie@bs.serving-sys[2].txt Delete
BS.Serving-Sys Spyware cookie C:\Documents and Settings\Keith\cookies\keith@bs.serving-sys[1].txt Delete
BS.Serving-Sys Spyware cookie C:\Documents and Settings\Keith\cookies\keith@bs.serving-sys[2].txt Delete
Bizrate Spyware cookie C:\Documents and Settings\Keith\cookies\keith@bizrate[1].txt Delete
IndexTools.com Spyware cookie C:\Documents and Settings\Keith\cookies\keith@indextools[2].txt Delete
Statcounter Spyware cookie C:\Documents and Settings\Bonnie\cookies\bonnie@statcounter[2].txt Delete
Statcounter Spyware cookie C:\Documents and Settings\Keith\cookies\keith@statcounter[1].txt Delete
Casalemedia Spyware cookie C:\Documents and Settings\Keith\cookies\keith@casalemedia[1].txt Delete
Serving-Sys Spyware cookie C:\Documents and Settings\Bonnie\cookies\bonnie@serving-sys[1].txt Delete
Serving-Sys Spyware cookie C:\Documents and Settings\Keith\cookies\keith@serving-sys[1].txt Delete
Serving-Sys Spyware cookie C:\Documents and Settings\Keith\cookies\keith@serving-sys[2].txt Delete
Ad.YieldManager.com Cookie Spyware cookie C:\Documents and Settings\Keith\cookies\keith@ad.yieldmanager[1].txt Delete
Ad.YieldManager.com Cookie Spyware cookie C:\Documents and Settings\Keith\cookies\keith@ad.yieldmanager[2].txt Delete
Tacoda cookie Spyware cookie C:\Documents and Settings\Keith\cookies\keith@tacoda[1].txt Delete
Estalive Registry hkey_local_machine \software\microsoft\internet explorer\activex compatibility\{a2b7a0f0-b697-4a71-8d91-43443f57d7bb} Quarantine



File generated by Sympatico Security Manager Anti-Spyware

Last edited by seashark00; 15-Nov-2007 at 03:38 AM..
seashark00's Avatar
Junior Member with 2 posts.
 
Join Date: Aug 2007
Experience: Beginner
16-Nov-2007, 02:29 AM #2
RB26 RB8 etc files show up in recyle bin?
Mtsyerious goings on. They temp files with 0 bytes. I have not deleyed them yet they show up over and over again in recycle bin. Help Pkease!

Keith
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 11:34 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.