[slotboy44]

Hi

I'm new to this, i have a virus problem on my latop, my Mcafee antivirus has detected awtqp.dll in my system32 directory but cannot clean or remove it. I have tried booting in safe mode and tried to delete it, but get the messasge that the file is in use by another application.

My laptop now takes an age to boot up and shows unwanted popups.

I have run Hijackthis, with the following results:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:22:27, on 28/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\GE Fanuc\Alarm Viewer\Host\AEClientHostService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\GE Fanuc\Proficy Common\Proficy Common Licensing\CCFLIC0.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\GE Fanuc\Proficy Machine Edition\fxControl\Runtime\NT\FxControl.exe
C:\WINDOWS\Intellution\iLicenseSvc.exe
C:\WINDOWS\ICSVRNT.EXE
C:\Program Files\iPass\iPassConnect Converteam\iPCAgent.exe
C:\Program Files\GE Fanuc\Proficy Machine Edition\Proficy Event Logger\LoggingService.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alspa Pilot\plantconserv.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\tgbstarter.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\Program Files\Alspa Pilot\tmfserv.exe
C:\Program Files\GE Fanuc\Proficy Machine Edition\Common\Components\NT\trapiserver.exe
C:\Program Files\Novell\ZENworks\Asset Management\bin\CClientSvc.exe
C:\Program Files\Novell\ZENworks\Asset Management\bin\CClient.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\DWRCST.exe
C:\Program Files\iPass\iPassConnect Converteam\downloader\ipccheck.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\MK Net Work\ZipMail LN\zmailLN.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Netasq\VPN Client\VpnConf.exe
C:\Program Files\Netasq\VPN Client\tgbike.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Nokia\PC Suite for Nokia 6600\connmngmntbox.exe
C:\Program Files\Nokia\PC Suite for Nokia 6600\ectaskscheduler.exe
C:\Program Files\WinBatch\System\popmenu.exe
C:\Program Files\Intuwave\Shared\mRouterRunTime\mRouterRuntime.exe
C:\PROGRA~1\Nokia\PCSUIT~1\Elogerr.exe
C:\PROGRA~1\Nokia\PCSUIT~1\BROADC~1.EXE
C:\PROGRA~1\Nokia\PCSUIT~1\SCRFS.exe
C:\Program Files\Sitecom\Sitecom Wireless Network USB Adapter Turbo G WL-172\Installer\WLANUTL.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Notes\NLNOTES.EXE
C:\Notes\NCDaemon.exe
C:\Program Files\MK Net Work\ZipMail LN\zmnotesm.exe
C:\Notes\naldaemn.EXE
C:\Notes\nWEB.EXE
C:\Notes\nwrdaemn.EXE
C:\Notes\nupdate.EXE
C:\Notes\nhldaemn.EXE
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {14BF65FE-E7A8-4DBF-8703-691040D7B3B1} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {6860A44B-5D3E-433D-A7B5-D517F810D0E7} - C:\Program Files\NetProject\sbmdl.dll (file missing)
O2 - BHO: (no name) - {71F1E90B-26C8-48F3-8F97-6424EB2916AA} - C:\WINDOWS\system32\awtqp.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {E2F8F7C7-954D-4336-BA99-27BFBEB73DAF} - C:\WINDOWS\system32\xxywwwx.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [ZipMail LN System Tray add-on] "C:\Program Files\MK Net Work\ZipMail LN\zmailLN.exe" 001
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TgbVpn] C:\Program Files\Netasq\VPN Client\VpnConf.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\NetProject\scit.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PCSuiteForNokia6600 Detect.lnk = ?
O4 - Global Startup: PCSuiteForNokia6600 TS.lnk = ?
O4 - Global Startup: PopMenu exe.lnk = C:\Program Files\WinBatch\System\popmenu.exe
O4 - Global Startup: Sitecom Wireless Utility.lnk = C:\Program Files\Sitecom\Sitecom Wireless Network USB Adapter Turbo G WL-172\Installer\WLANUTL.EXE
O4 - Global Startup: Vision Services.lnk = C:\Program Files\Common Files\Vision\vservice.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iefixgate.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iefixgate.com/redirect.php (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1159016102640
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = rugbr.uk.powerconv.alstom.com
O17 - HKLM\Software\..\Telephony: DomainName = rugbr.uk.powerconv.alstom.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{683E0A73-E6D9-49C4-AB94-C353333D96B7}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{68EDFDE2-75AD-4C32-BB91-1F5BCD9E0494}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{70286A27-B90B-4A17-88FB-6D49028F7919}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{72282AA0-A06D-4326-8224-F6010827C06D}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{756C3E7E-66E5-4E9A-A90E-434E9D034054}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{85F9C6A0-123C-4440-8791-AA5ECECC9836}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{865053B2-327E-4678-92C5-2F308D9B7490}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{8E23807D-ECE5-447C-833A-52CD09F7B96E}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{9183157D-668D-4828-8675-B3009183CD29}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{C9A986C4-FA3E-419F-B871-523EE2F051E0}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{DDBCD82C-2623-4039-900A-1B6C34403200}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{E1BDCAFD-AE5E-474A-B9C8-305BB13A01D0}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\..\{F72F5346-D0E1-4206-8762-C71DEDEF7483}: NameServer = 85.255.116.45,85.255.112.232
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = rugbr.uk.powerconv.alstom.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.45 85.255.112.232
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = rugbr.uk.powerconv.alstom.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.45 85.255.112.232
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.45 85.255.112.232
O20 - Winlogon Notify: xxywwwx - C:\WINDOWS\SYSTEM32\xxywwwx.dll
O22 - SharedTaskScheduler: inoperable - {1b40d2ad-d237-4544-b1e1-0bf75bf8fcc0} - (no file)
O23 - Service: AEClientHostService - GE Fanuc Automation Americas - C:\Program Files\GE Fanuc\Alarm Viewer\Host\AEClientHostService.exe
O23 - Service: Proficy Licensing (CCFLIC0) - GE Fanuc Automation Americas - C:\Program Files\GE Fanuc\Proficy Common\Proficy Common Licensing\CCFLIC0.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FxControl Runtime (FxControlRuntime) - GE Fanuc Automation Canada Inc. - C:\Program Files\GE Fanuc\Proficy Machine Edition\fxControl\Runtime\NT\FxControl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: M1 Licensing Helper (iLicenseSvc) - GE Fanuc Automation Americas, Inc. - C:\WINDOWS\Intellution\iLicenseSvc.exe
O23 - Service: InterCom Server (InterCom) - CNS International - C:\WINDOWS\ICSVRNT.EXE
O23 - Service: iPassConnectEngine - iPass - C:\Program Files\iPass\iPassConnect Converteam\iPassConnectEngine.exe
O23 - Service: iPCAgent - iPass, Inc. - C:\Program Files\iPass\iPassConnect Converteam\iPCAgent.exe
O23 - Service: Proficy Log Server (LoggingService) - Unknown owner - C:\Program Files\GE Fanuc\Proficy Machine Edition\Proficy Event Logger\LoggingService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - McAfee, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: OpcEnum - OPC Foundation - C:\WINDOWS\system32\OpcEnum.exe
O23 - Service: OVERLAND Plant Connection (PLANTCONSERV) - Converteam Ltd - C:\Program Files\Alspa Pilot\plantconserv.exe
O23 - Service: Proficy Driver Runtime - Total Control Products (Canada) Inc. - C:\Program Files\GE Fanuc\Proficy Machine Edition\fxView\Runtime\ProficyDrivers\Win32\GefPdfOpc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TgbIke Starter (TgbIKE Starter) - Sistech - C:\WINDOWS\system32\tgbstarter.exe
O23 - Service: Alspa Pilot Server (TMFSERV) - Converteam Ltd - C:\Program Files\Alspa Pilot\tmfserv.exe
O23 - Service: Trapi File Server (TrapiServer) - GE Fanuc Automation Canada Inc. - C:\Program Files\GE Fanuc\Proficy Machine Edition\Common\Components\NT\trapiserver.exe
O23 - Service: ZENworks Asset Management - Collection Client (TSCensus Collection Client) - Novell, Inc. - C:\Program Files\Novell\ZENworks\Asset Management\bin\CClientSvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

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End of file - 16890 bytes


Can you help please