[sharpace77]

Hi,
My Xbox 360 recently went in for repairs due to a malfunction in the hardware. When i got it back a few days ago, I reconnected it to my wireless network using the same method that i used when i first got the Xbox. It was then that the internet connection on my computer stopped working. The network works fine because i can ping the main computer in the house. When I opened the linksys control panel i received a message reading, "You are connected to the network, but the internet cannot be found. I have tried a number of tests and steps that I will list below and have searched numerous forums, but to no avail. If anyone has any ideas please help.

Other Information

-There are 3 computers (excluding mine), a psp, and an xbox 360 all with internet connections that are running great.
-The main computer (the one connected to the router) is a mac while all the others (including mine) are running on Windows XP Home Edition.

What I've Tried

-I have disconnected and reconnected the internet connection.
-I have been able to ping the main computer.
-I have not been able to ping google.
-I have restarted the DSL and Router and have gotten no results.
-I have run the internet connection wizard to make sure all of the settings were correct.

I any one has any suggestions or comments it would be greatly appreciated.

Thank You for Your Time,
R.I.

[TerryNet]

Shut down the computers and game boxes. Unplug the router and modem.

Make sure the modem is connected to the router's WAN (Internet, Modem) port.

Plug in modem; plug in router; boot a computer. Look at the router's status pages to see if the WAN side got a good IP configuration from your ISP.

[sharpace77]

thank you
will try

[sharpace77]

I did as you mentioned but the problem did not go away.
Could i have a faulty internet card?

Thank you
RI

[TerryNet]

When you looked at the router's WAN status was there a good IP configuration from your ISP? So far what you've indicated is that your LAN and everything on it is communicating but some or all are having a problem accessing the internet through the router.

How are you connecting to post here?

[sharpace77]

Im connecting on the main computer.
My computer says that my connection to the router is excellent. I don't know how to check the IP configuration.

Thank you,
R.I.

[TerryNet]

Im connecting on the main computer.

But, how? Through the router? Connected directly to the modem? Using dial up? Etc.?

I don't know how to check the IP configuration.

You can always consult the router's user manual (on CD or download from the web). You may have to login to it; I can check mine w/o login--see attached.

[sharpace77]

Only the mac is connected to the DNS Modem with a wire.
Every other computer (including mine) is connected to the Router and thus the Modem wirelessly. My computer is the only one that has any internet problems.

I looked up my IP configuration and I believe it is: Automatic Configuration - DHCP.

I hope this information helps.

Thank You,
R.I.

[JohnWill]

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[sharpace77]

worked great hope this helps.
Windows IP Configuration

Host Name . . . . . . . . . . . . : Sharpace
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid

Ethernet adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Linksys Wireless-G PCI Adapter
Physical Address. . . . . . . . . : 00-16-B6-5A-2A-2E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Monday, July 14, 2008 8:47:00 AM
Lease Expires . . . . . . . . . . : Tuesday, July 15, 2008 8:47:00 AM

Thank You
R.I.

[JohnWill]

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG

PING <computer_IP_address>

PING <default_gateway_address>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[sharpace77]

here it is

---------------------------------------------------------------------------------------------------------------------------------


C:\Documents and Settings\Robert>ping 192.168.1.101

Pinging 192.168.1.101 with 32 bytes of data:

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.101:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Robert>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms

C:\Documents and Settings\Robert>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=114ms TTL=55
Reply from 206.190.60.37: bytes=32 time=115ms TTL=55
Reply from 206.190.60.37: bytes=32 time=115ms TTL=55
Reply from 206.190.60.37: bytes=32 time=116ms TTL=55

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 114ms, Maximum = 116ms, Average = 115ms

C:\Documents and Settings\Robert>ping yahoo.com

Pinging yahoo.com [206.190.60.37] with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=115ms TTL=55
Reply from 206.190.60.37: bytes=32 time=116ms TTL=55
Reply from 206.190.60.37: bytes=32 time=115ms TTL=55
Reply from 206.190.60.37: bytes=32 time=114ms TTL=55

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 114ms, Maximum = 116ms, Average = 115ms

C:\Documents and Settings\Robert>


---------------------------------------------------------------------------------------------------------------------------------

Thank you,
R.I.

[JohnWill]

Well, you have an Internet connection, you can ping Internet sites by URL. This must be either an issue with your browser or a firewall blocking it's access.

[sharpace77]

so should I try and install a different browser or mess with my firewall settings.
I'll try turning off my firewall.

Thank You,
R.I.

[JohnWill]

Turn it off to see if it's a firewall issue first. If not, there's no reason to tinker with the settings.