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Solved: Solved: AntiVirXP08 - Blue Screen, No Desktop, No Start Button

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jeweb's Avatar
Junior Member with 1 posts.
 
Join Date: Jul 2008
Location: Carlsbad, CA
Experience: Advanced
16-Jul-2008, 09:27 AM #1
Solved: AntiVirXP08 - Blue Screen, No Desktop, No Start Button
One of my Windows XP systems was infected with AntiVirXP08 and/or WinDefender 2008. I ran McAfee VirusScan, which couldn't remove the malware, then Spyware Doctor, which found and removed a number of infections. Upon rebooting, I am presented with a blue screen and the "your PC is infected" dialog - no desktop, no taskbar, no start button.

Rebooting in Safe Mode results in a black screen (with the Safe Mode words in the corners), but again - no desktop, no taskbar, no start button.

I cannot follow any of the suggested steps to manually remove the malware, nor to install "fix-it" software because I can't get to the command prompt or past the blue/blank screen.

Suggestions? Please!

Last edited by jeweb; 16-Jul-2008 at 09:47 AM..
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antivirxp08, blue screen, no desktop, no taskbar, windefender 2008

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