Solved: Solved: Help - my computer is restarting by itself

Zydecoboy · 21-Jul-2008, 01:08 AM #1

Pretty sure I picked up a virus while surfing the web. After booting, it shuts down and reboots by itself. This happens about 7 minutes after starting up. There may be split second flash of the omminous blue screen of death, otherwise not error dialogs, etc.

I was able to update my Norton virus signature file in safe-mode and scan, which detected the "graybird" virus and quarantined it, but that didn't solve the problem. The computer does not reboot by itself when in safe-mode.

I also ran through the MSConfig procedure, but wasn't able to identify the specific process or routine that is causing the reset. For the HijackThis log attached below I had all the start-up tab entries turned off in MSConfig.

My computer has Windows XP, and Norton System Commander with Antivirus. No spyware detection beyond that.

Here's my HijackThis log... I would really appreciate any help the guru's at Tech Support Guy could give me.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:05:27 PM, on 7/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\NetMeeting\smss.exe
C:\Program Files\NetMeeting\svchost.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Documents and Settings\Michael\Desktop\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: RtoAutos (ProtectsStore) - ????(yyc) - C:\Program Files\NetMeeting\smss.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 7562 bytes

**Cookiegal** · 24-Jul-2008, 07:44 PM #2

Please go back into msconfig and put a check mark beside everything listed there and then post a new HijackThis log please.

Zydecoboy · 25-Jul-2008, 01:53 AM #3

... here you go, as requested. Barely enough time to run hijackthis and save the logfile before it reboots, but I made it. Thank you very much for your help on this!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:35 PM, on 7/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\NetMeeting\smss.exe
C:\Program Files\NetMeeting\svchost.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\ASUS\Ai Booster\OverClk.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Michael\Desktop\HiJackThis.exe
C:\WINDOWS\system32\dwwin.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [Launch Ai Booster] C:\Program Files\ASUS\Ai Booster\OverClk.exe 1
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: WinCinema Manager.lnk = C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: RtoAutos (ProtectsStore) - ????(yyc) - C:\Program Files\NetMeeting\smss.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 10758 bytes

**Cookiegal** · 25-Jul-2008, 08:24 PM #4

Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of SDFix and make sure you are disconnected from the Internet after downloading the program but before extracting the files.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix and remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Remember to re-enable the protection again afterwards before connecting to the Internet.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually
Instead of Windows loading as normal, the Advanced Options Menu should appear
Select the first option, to run Windows in Safe Mode, then press Enter
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to the clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log.

Zydecoboy · 27-Jul-2008, 10:32 PM #5

Hi... I followed your instructions and the requested log files are posted below. Note, I ran SDFix in safe mode, and it then rebooted as expected, but Fixtool didn't run completely because the malware reboot happened before Fixtool finished.

Thanks for your help!

Report.txt file:
SDFix: Version 1.208
Run by Michael on Sun 07/27/2008 at 06:04 PM
Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix
Checking Services :

Restoring Default Security Values
Restoring Default Hosts File
-----------------------------------
HijackThis.log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:17:11 PM, on 7/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\NetMeeting\smss.exe
C:\Program Files\NetMeeting\svchost.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\ASUS\Ai Booster\OverClk.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navw32.exe
C:\Documents and Settings\Michael\Desktop\HiJackThis.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [Launch Ai Booster] C:\Program Files\ASUS\Ai Booster\OverClk.exe 1
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: WinCinema Manager.lnk = C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: RtoAutos (ProtectsStore) - ????(yyc) - C:\Program Files\NetMeeting\smss.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 10667 bytes

**Cookiegal** · 28-Jul-2008, 12:17 PM #6

Please download Malwarebytes Anti-Malware form Here or Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the entire report in your next reply along with a new HijackThis log please.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Zydecoboy · 28-Jul-2008, 03:53 PM #7

Hi... ran MBAM as requested (report below). However I had to run it in Safe Mode since the computer would auto-reboot from the virus before MBAM could finish it's scan. In Safe mode, MBAM did detect and clean 13 infected keys/files. I then rebooted in Normal mode to run HijackThis. On the first try it rebooted so quickly that I didn't have time to even start HijackThis. On the second try, I managed to run HijackThis and get a log (below) before the reboot. Don't know if it matters or not, but some programs were still loading when the HijackThis log was created. So unfortunately the auto-boot problem persists. Also note, Internet was connected, and Norton auto-protect remains off.

Malwarebytes' Anti-Malware 1.23
Database version: 985
Windows 5.1.2600 Service Pack 2
10:25:32 AM 7/28/2008
mbam-log-7-28-2008 (10-25-32).txt
Scan type: Quick Scan
Objects scanned: 47571
Time elapsed: 4 minute(s), 52 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\protectsstore (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\protectsstore (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\protectsstore (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\ Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
C:\Program Files\NetMeeting\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\NetMeeting\smss.ini (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
C:\Program Files\NetMeeting\smss.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

----------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:36:03 AM, on 7/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\ASUS\Ai Booster\OverClk.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navw32.exe
C:\Documents and Settings\Michael\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dwwin.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [Launch Ai Booster] C:\Program Files\ASUS\Ai Booster\OverClk.exe 1
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: WinCinema Manager.lnk = C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 10463 bytes

**Cookiegal** · 28-Jul-2008, 07:45 PM #8

Let's see if this will stop the restarts.

Go to Start - Run type in cmd then click OK. The MSDOS window will be displayed. At the prompt type the following:

SC Stop ProtectsStore

Then press Enter

Type:

SC Delete ProtectsStore

Then press Enter.

Let me know how things are after a reboot.

Zydecoboy · 29-Jul-2008, 04:07 AM #9

OK... I tried the stop/delete service commands, but the ProtectsStore service was not found (msg "service does not exist in this instance"). The auto restart continues to happen. After that I booted in Safe mode and ran a fully system scan with MBAM. It found one more infected file which I removed (log below). After that I got another HijackThis log in Normal mode (below). Thanks for your help, I think we're getting close.

Malwarebytes' Anti-Malware 1.23
Database version: 985
Windows 5.1.2600 Service Pack 2
11:47:36 PM 7/28/2008
mbam-log-7-28-2008 (23-47-36).txt
Scan type: Full Scan (C:\|F:\|)
Objects scanned: 61718
Time elapsed: 27 minute(s), 40 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Program Files\Adobe\Acrobat 6.0\Acrobat\PDF417Encoder.dll (Trojan.Downloader) -> Quarantined and deleted successfully.

------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:16 PM, on 7/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\ASUS\Ai Booster\OverClk.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Documents and Settings\Michael\Desktop\HiJackThis.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navw32.exe
C:\WINDOWS\system32\dwwin.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [Launch Ai Booster] C:\Program Files\ASUS\Ai Booster\OverClk.exe 1
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: WinCinema Manager.lnk = C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 10430 bytes

**Cookiegal** · 29-Jul-2008, 04:30 PM **#10**

I just realized that MalwareBytes took care of that driver in the first run.

Please visit Combofix Guide & Instructions for instructions for installing the recovery console and downloading and running ComboFix:

Post the log from ComboFix when you've accomplished that along with a new HijackThis log.

Important notes regarding ComboFix:

ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. This can easily be changed once we're finished.

ComboFix also prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you, please let me know. This can be undone manually when we're finished.

Zydecoboy · 31-Jul-2008, 03:25 AM **#11**

Hi... Installed Recovery Console, and ran ComboFix as requested, in Safe mode. I don't think there's enough time to run ComboFix in normal mode before the reboot happens. Logs attached below. When I rebooted in normal mode to get the HijackThis log, the computer still rebooted by itself as before. Thanks!

ComboFix 08-07-29.1 - Michael 2008-07-30 23:01:30.1 - NTFSx86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.810 [GMT -7:00]
Running from: C:\Documents and Settings\Michael\Desktop\ComboFix.exe
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Program Files\NetMeeting\comsin.ini
C:\WINDOWS\system32\windows.txt
.
((((((((((((((((((((((((( Files Created from 2008-06-28 to 2008-07-31 )))))))))))))))))))))))))))))))
.
2008-07-28 09:56 . 2008-07-28 09:56 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-28 09:56 . 2008-07-28 09:56 <DIR> d-------- C:\Documents and Settings\Michael\Application Data\Malwarebytes
2008-07-28 09:56 . 2008-07-28 09:56 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-28 09:56 . 2008-07-23 20:21 38,472 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-07-28 09:56 . 2008-07-23 20:21 17,144 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-07-27 17:39 . 2008-07-27 17:39 <DIR> d-------- C:\WINDOWS\ERUNT
2008-07-27 17:35 . 2008-07-27 18:21 <DIR> d-------- C:\SDFix
2008-07-13 20:45 . 2008-07-13 20:45 <DIR> d-------- C:\528c7d72431481fa007bde
2008-07-13 20:39 . 2008-07-13 20:39 <DIR> d-------- C:\2433278c4092a0ecd41becf5cb
2008-07-13 20:38 . 2008-06-11 17:22 8,723,064 --a------ C:\MSFT malicious sw removal tool v1.42.exe
2008-07-13 20:27 . 2008-07-13 20:27 <DIR> d-------- C:\5a98f9adb0b3327f6ab594
2008-07-13 20:27 . 2008-07-13 20:27 <DIR> d-------- C:\5a51ab8166c1b27a295dfd
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-10 06:41 --------- d-----w C:\Program Files\Steam
2008-05-30 06:50 --------- d-----w C:\Documents and Settings\Michael\Application Data\GSplit
2008-05-30 05:11 --------- d-----w C:\Program Files\GSplit
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 09:24 1694208]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [X]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30 517768]
"UVS10 Preload"="C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe" [2006-03-07 01:52 36864]
"Ulead Photo Express Calendar Checker"="C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe" [2003-09-19 21:23 69632]
"ThrustTSR"="C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe" [2003-04-10 12:44 217088]
"SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [2003-05-29 17:28 790528]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-01-28 20:15 155648]
"PRONoMgr.exe"="C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" [2003-03-11 17:24 86016]
"OpwareSE2"="C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 13:00 49152]
"Launch Ai Booster"="C:\Program Files\ASUS\Ai Booster\OverClk.exe" [2004-11-30 18:10 1978368]
"IAAnotif"="C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-12-17 16:14 135168]
"HPHmon03"="C:\WINDOWS\system32\hphmon03.exe" [2003-01-30 19:55 311296]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2003-01-30 19:55 196608]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19 52840]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [2006-01-02 17:41 45056]
"ASUS Probe"="C:\Program Files\ASUS\Probe\AsusProb.exe" [2002-12-06 17:07 617984]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
WinCinema Manager.lnk - C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe [2007-06-14 22:13:46 303104]
Acrobat Assistant.lnk - C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-10-23 21:37:56 217194]
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-11-13 21:47:29 113664]
InterVideo WinCinema Manager.lnk - C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe [2006-01-15 21:57:54 278528]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [2006-10-15 17:49:35 122880]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explor er]
"NoDesktopCleanupWizard"= 1 (0x1)
"Intellimenus"= 1 (0x1)
"NoAutoTrayNotify"= 1 (0x1)
"NoViewOnDrive"= 0 (0x0)
"NoNetConnectDisconnect"= 1 (0x1)
"NoStrCmpLogical"= 00000000
"ForceClassicControlPanel"= 1 (0x1)
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.VCR2"= ATIVCR2.DLL
"VIDC.DRAW"= DVIDEO.DLL
"VIDC.VCR1"= ATIVCR1.DLL
"VIDC.YV12"= ATIYUV12.DLL
"VIDC.ACDV"= ACDV.dll
"msacm.MPEGacm"= C:\PROGRA~1\COMMON~1\ULEADS~1\MPEG\MPEGacm.acm
"msacm.ulmp3acm"= C:\PROGRA~1\COMMON~1\ULEADS~1\MPEG\ulmp3acm.acm
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"navapsvc"=2 (0x2)
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\Auth orizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
S2 AsusGIO;AsusGIO;C:\Program Files\ASUS\Ai Booster\AsusGIO.sys [2003-11-26 22:15]
S2 bbuizu;bbuizu;C:\WINDOWS\system32\svchost.exe [2004-08-04 05:00]
S2 ylookuwd;ylookuwd;C:\WINDOWS\system32\drivers\bljkst.sys [2004-08-04 05:00]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bbuizu REG_MULTI_SZ bbuizu
.
Contents of the 'Scheduled Tasks' folder
2006-12-18 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Michael.job
- C:\PROGRA~1\NORTON~2\NORTON~3\Navw32.exe [2007-05-23 12:13]
2007-10-23 C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job
- C:\Program Files\Norton SystemWorks\OBC.exe [2005-10-05 23:02]
2008-06-10 C:\WINDOWS\Tasks\Symantec Drmc.job
- C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe [2005-10-03 21:20]
.
.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.google.com/
O8 -: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 -: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-30 23:03:55
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-07-30 23:04:30
ComboFix-quarantined-files.txt 2008-07-31 06:04:28
Pre-Run: 140,364,537,856 bytes free
Post-Run: 140,564,078,592 bytes free
123 --- E O F --- 2008-07-25 04:46:18

----------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:16 PM, on 7/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\ASUS\Ai Booster\OverClk.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Documents and Settings\Michael\Desktop\HiJackThis.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navw32.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [Launch Ai Booster] C:\Program Files\ASUS\Ai Booster\OverClk.exe 1
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: WinCinema Manager.lnk = C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 10574 bytes

**Cookiegal** · 31-Jul-2008, 09:17 PM **#12**

Did you set these policies intentionally?

"NoDesktopCleanupWizard"= 1 (0x1)
"Intellimenus"= 1 (0x1)
"NoAutoTrayNotify"= 1 (0x1)
"NoNetConnectDisconnect"= 1 (0x1)
"ForceClassicControlPanel"= 1 (0x1)

Open Notepad and copy and paste the text in the code box below into it:

Code:

File::
C:\WINDOWS\system32\drivers\bljkst.sys

Driver::
ylookuwd
bbuizu

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
"bbuizu"=-

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Zydecoboy · 01-Aug-2008, 04:29 AM **#13**

Hi... Ok, good news! I ran the ComboFix script as requested (from Safe mode), which then forced a reboot which I let go to Normal mode, where Combofix did it's thing and after a while generated a log (below). Then I captured a new HijackThis log (below). The good news is it didn't reboot by itself after Combofix ran. Then some XP updates were downloaded and applied which caused another reboot (Normal mode), and voila the mal-restart didn't happen that time either. So two tries and two successes. At this point I'm not going to push it any further though until I hear what the next steps are from you.

As far as the intentional settings you asked about, I'm not familar with most of them, but pretty sure I did set the first two. Thanks a bunch for your help!!!

ComboFix 08-07-29.1 - Michael 2008-07-31 23:53:46.2 - NTFSx86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.814 [GMT -7:00]
Running from: C:\Documents and Settings\Michael\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Michael\Desktop\CFScript.txt
FILE ::
C:\WINDOWS\system32\drivers\bljkst.sys
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\WINDOWS\system32\drivers\bljkst.sys
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_BBUIZU
-------\Legacy_YLOOKUWD
-------\Service_bbuizu
-------\Service_ylookuwd

((((((((((((((((((((((((( Files Created from 2008-07-01 to 2008-08-01 )))))))))))))))))))))))))))))))
.
2008-07-28 09:56 . 2008-07-28 09:56 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-28 09:56 . 2008-07-28 09:56 <DIR> d-------- C:\Documents and Settings\Michael\Application Data\Malwarebytes
2008-07-28 09:56 . 2008-07-28 09:56 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-28 09:56 . 2008-07-23 20:21 38,472 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-07-28 09:56 . 2008-07-23 20:21 17,144 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-07-27 17:39 . 2008-07-27 17:39 <DIR> d-------- C:\WINDOWS\ERUNT
2008-07-27 17:35 . 2008-07-27 18:21 <DIR> d-------- C:\SDFix
2008-07-13 20:45 . 2008-07-13 20:45 <DIR> d-------- C:\528c7d72431481fa007bde
2008-07-13 20:39 . 2008-07-13 20:39 <DIR> d-------- C:\2433278c4092a0ecd41becf5cb
2008-07-13 20:38 . 2008-06-11 17:22 8,723,064 --a------ C:\MSFT malicious sw removal tool v1.42.exe
2008-07-13 20:27 . 2008-07-13 20:27 <DIR> d-------- C:\5a98f9adb0b3327f6ab594
2008-07-13 20:27 . 2008-07-13 20:27 <DIR> d-------- C:\5a51ab8166c1b27a295dfd
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-10 06:41 --------- d-----w C:\Program Files\Steam
.
------- Sigcheck -------
2004-08-04 05:00 14336 8f078ae4ed187aaabc0a305146de6716 C:\WINDOWS\system32\svchost.exe
2004-08-04 05:00 14336 8f078ae4ed187aaabc0a305146de6716 C:\WINDOWS\system32\dllcache\svchost.exe
2005-03-02 11:19 577024 1800f293bccc8ede8a70e12b88d80036 C:\WINDOWS\$hf_mig$\KB890859\SP2QFE\user32.dll
2007-03-08 08:48 578048 7aa4f6c00405dfc4b70ed4214e7d687b C:\WINDOWS\$hf_mig$\KB925902\SP2QFE\user32.dll
2004-08-04 05:00 577024 c72661f8552ace7c5c85e16a3cf505c4 C:\WINDOWS\$NtUninstallKB890859$\user32.dll
2005-03-02 11:09 577024 de2db164bbb35db061af0997e4499054 C:\WINDOWS\$NtUninstallKB925902$\user32.dll
2007-03-08 08:36 577536 b409909f6e2e8a7067076ed748abf1e7 C:\WINDOWS\system32\user32.dll
2007-03-08 08:36 577536 b409909f6e2e8a7067076ed748abf1e7 C:\WINDOWS\system32\dllcache\user32.dll
2004-08-04 05:00 82944 2ed0b7f12a60f90092081c50fa0ec2b2 C:\WINDOWS\system32\ws2_32.dll
2004-08-04 05:00 82944 2ed0b7f12a60f90092081c50fa0ec2b2 C:\WINDOWS\system32\dllcache\ws2_32.dll
2005-01-27 10:08 657920 a8eac5330876548e9966a7d13025d196 C:\WINDOWS\$hf_mig$\KB867282\SP2QFE\wininet.dll
2005-03-10 00:43 657920 c8663b488996e89a84c3d17c1d12b79e C:\WINDOWS\$hf_mig$\KB890923\SP2QFE\wininet.dll
2005-09-02 16:53 660480 97a6fd7cafd688cf2c78939ebaf0cd0c C:\WINDOWS\$hf_mig$\KB896688\SP2QFE\wininet.dll
2005-07-02 19:09 659456 6e533d155b259eb2363d3e04b5be309f C:\WINDOWS\$hf_mig$\KB896727\SP2QFE\wininet.dll
2005-10-20 20:38 661504 af785c4947676a7fc1673fdc5c8d0b5b C:\WINDOWS\$hf_mig$\KB905915\SP2QFE\wininet.dll
2006-03-03 20:58 663552 c0845ecbf4f9164e618ee381b79c9032 C:\WINDOWS\$hf_mig$\KB912812\SP2QFE\wininet.dll
2006-05-09 22:25 663552 d94cffdb53e7ac867438e2dfd50e7cbc C:\WINDOWS\$hf_mig$\KB916281\SP2QFE\wininet.dll
2006-06-23 04:25 664576 64ce26db72810b30f7855ea51e1df836 C:\WINDOWS\$hf_mig$\KB918899\SP2QFE\wininet.dll
2006-09-14 01:31 664576 d207370287cf769aebebf03837784963 C:\WINDOWS\$hf_mig$\KB922760\SP2QFE\wininet.dll
2006-10-23 08:34 664576 231ef4179acabe486376b5ca893f1076 C:\WINDOWS\$hf_mig$\KB925454\SP2QFE\wininet.dll
2007-01-04 07:05 665088 3ffa1573fc274e5aa7467d03941c45ee C:\WINDOWS\$hf_mig$\KB928090\SP2QFE\wininet.dll
2007-02-20 02:52 665600 b258c922d22deec880b60720531d7627 C:\WINDOWS\$hf_mig$\KB931768\SP2QFE\wininet.dll
2007-04-18 05:46 665600 4261ba03afd659de04f0a17dfbdd454d C:\WINDOWS\$hf_mig$\KB933566\SP2QFE\wininet.dll
2007-06-26 07:35 665600 e1a3dd68b5380b360a7310a64d9bb188 C:\WINDOWS\$hf_mig$\KB937143\SP2QFE\wininet.dll
2007-08-22 05:55 665600 a1bc17eb3758d73c3938b2318820f5b4 C:\WINDOWS\$hf_mig$\KB939653\SP2QFE\wininet.dll
2007-10-10 22:57 666112 80d660a49e0d118144423099b2a9f5da C:\WINDOWS\$hf_mig$\KB942615\SP2QFE\wininet.dll
2004-08-04 05:00 656384 c0823fc5469663ba63e7db88f9919d70 C:\WINDOWS\$NtUninstallKB867282$\wininet.dll
2005-01-27 10:13 656896 b5e043e440b210014e021b24cf0a72e3 C:\WINDOWS\$NtUninstallKB890923$\wininet.dll
2005-07-02 19:11 658432 5b5ff992c0fa762ccf8655fc290e6e52 C:\WINDOWS\$NtUninstallKB896688$\wininet.dll
2005-03-10 01:02 656896 6f018d6319be4f96426ea829b79e05d5 C:\WINDOWS\$NtUninstallKB896727$\wininet.dll
2005-09-02 16:52 658432 af61ebb1f550175eff406d545d6ab086 C:\WINDOWS\$NtUninstallKB905915$\wininet.dll
2005-10-20 20:39 658432 e7b27b6b6e06ce34ea019fd8b858c613 C:\WINDOWS\$NtUninstallKB912812$\wininet.dll
2006-03-03 20:33 658432 1c0979c7a489bee573cd0bf4ad94bb06 C:\WINDOWS\$NtUninstallKB916281$\wininet.dll
2006-05-09 22:23 658432 38ab7a56f566d9aaad31812494944824 C:\WINDOWS\$NtUninstallKB918899$\wininet.dll
2006-06-23 04:02 658944 2b4db890936430c71419037039502752 C:\WINDOWS\$NtUninstallKB922760$\wininet.dll
2006-09-14 01:39 658944 621af3f6174a3f60677f5230e28bcc07 C:\WINDOWS\$NtUninstallKB925454$\wininet.dll
2006-10-23 08:17 658944 6b2735adff5a5d3b9130ca4a794722f0 C:\WINDOWS\$NtUninstallKB928090$\wininet.dll
2007-01-04 06:37 658944 8c393df5234cbcbff1ee31902d6b40ae C:\WINDOWS\$NtUninstallKB931768$\wininet.dll
2007-02-20 02:48 658944 30d1c47e40efbb792ff8d3c3b51ce507 C:\WINDOWS\$NtUninstallKB933566$\wininet.dll
2007-04-18 05:31 658944 b7156cd97e739f3014bc4d61758f868a C:\WINDOWS\$NtUninstallKB937143$\wininet.dll
2007-06-26 07:09 658944 184e47c8f7b331025e6dc92740db188f C:\WINDOWS\$NtUninstallKB939653$\wininet.dll
2007-08-22 06:12 658944 1901ad51da8be9f8b38d5d526e5d1788 C:\WINDOWS\$NtUninstallKB942615$\wininet.dll
2007-10-10 23:13 659456 2005ad86a22aee68e21ee59f9ccb77f2 C:\WINDOWS\system32\wininet.dll
2007-10-10 23:13 659456 2005ad86a22aee68e21ee59f9ccb77f2 C:\WINDOWS\system32\dllcache\wininet.dll
2005-05-25 12:07 359936 63fdfea54eb53de2d863ee454937ce1e C:\WINDOWS\$hf_mig$\KB893066\SP2QFE\tcpip.sys
2006-01-13 10:07 360448 5562cc0a47b2aef06d3417b733f3c195 C:\WINDOWS\$hf_mig$\KB913446\SP2QFE\tcpip.sys
2006-04-20 05:18 360576 b2220c618b42a2212a59d91ebd6fc4b4 C:\WINDOWS\$hf_mig$\KB917953\SP2QFE\tcpip.sys
2007-10-30 09:53 360832 64798ecfa43d78c7178375fcdd16d8c8 C:\WINDOWS\$hf_mig$\KB941644\SP2QFE\tcpip.sys
2004-08-04 05:00 359040 9f4b36614a0fc234525ba224957de55c C:\WINDOWS\$NtUninstallKB893066$\tcpip.sys
2005-05-25 12:04 359808 88763a98a4c26c409741b4aa162720c9 C:\WINDOWS\$NtUninstallKB913446$\tcpip.sys
2006-01-12 19:28 359808 583e063fdc888ca30d05c2724b0d7ef4 C:\WINDOWS\$NtUninstallKB917953$\tcpip.sys
2006-04-20 04:51 359808 1dbf125862891817f374f407626967f4 C:\WINDOWS\$NtUninstallKB941644$\tcpip.sys
2007-10-30 10:20 360064 90caff4b094573449a0872a0f919b178 C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-30 10:20 360064 90caff4b094573449a0872a0f919b178 C:\WINDOWS\system32\drivers\tcpip.sys
2004-08-04 05:00 502272 01c3346c241652f43aed8e2149881bfe C:\WINDOWS\system32\winlogon.exe
2004-08-04 05:00 502272 01c3346c241652f43aed8e2149881bfe C:\WINDOWS\system32\dllcache\winlogon.exe
2004-08-04 05:00 182912 558635d3af1c7546d26067d5d9b6959e C:\WINDOWS\system32\dllcache\ndis.sys
2004-08-04 05:00 182912 558635d3af1c7546d26067d5d9b6959e C:\WINDOWS\system32\drivers\ndis.sys
2004-08-04 05:00 29056 4448006b6bc60e6c027932cfc38d6855 C:\WINDOWS\system32\dllcache\ip6fw.sys
2004-08-04 05:00 29056 4448006b6bc60e6c027932cfc38d6855 C:\WINDOWS\system32\drivers\ip6fw.sys
2005-03-01 17:36 2056832 d8aba3eab509627e707a3b14f00fbb6b C:\WINDOWS\$hf_mig$\KB890859\SP2QFE\ntkrnlpa.exe
2006-12-19 09:12 2059392 ba4b97c00a437c1cc3da365d93ee1e9d C:\WINDOWS\$hf_mig$\KB929338\SP2QFE\ntkrnlpa.exe
2007-02-28 02:15 2059392 4d3dbdccbf97f5ba1e74f322b155c3ba C:\WINDOWS\$hf_mig$\KB931784\SP2QFE\ntkrnlpa.exe
2004-08-04 05:00 2015232 fb142b7007ca2eea76966c6c5cc12150 C:\WINDOWS\$NtUninstallKB890859$\ntkrnlpa.exe
2005-03-01 17:34 2015232 3cd941e472ddf3534e53038535719771 C:\WINDOWS\$NtUninstallKB929338$\ntkrnlpa.exe
2006-12-19 05:55 2015744 bbb2322eb14ad9ad55b1024ffd4d88bf C:\WINDOWS\$NtUninstallKB931784$\ntkrnlpa.exe
2007-02-28 01:38 2057600 515d30e2c90a3665a2739309334c9283 C:\WINDOWS\Driver Cache\i386\ntkrnlpa.exe
2007-02-28 01:38 2015744 a58ac1c6199ef34228abee7fc057ae09 C:\WINDOWS\system32\ntkrnlpa.exe
2007-02-28 01:38 2057600 515d30e2c90a3665a2739309334c9283 C:\WINDOWS\system32\dllcache\ntkrnlpa.exe
2005-03-01 18:04 2179456 28187802b7c368c0d3aef7d4c382aabb C:\WINDOWS\$hf_mig$\KB890859\SP2QFE\ntoskrnl.exe
2006-12-19 09:51 2182016 cef243f6defd20be4adde26c7ecacb54 C:\WINDOWS\$hf_mig$\KB929338\SP2QFE\ntoskrnl.exe
2007-02-28 02:55 2182144 5a5c8db4aa962c714c8371fbdf189fc9 C:\WINDOWS\$hf_mig$\KB931784\SP2QFE\ntoskrnl.exe
2004-08-04 05:00 2148352 626309040459c3915997ef98ec1c8d40 C:\WINDOWS\$NtUninstallKB890859$\ntoskrnl.exe
2005-03-01 17:57 2135552 48b3e89af7074cee0314a3e0c7faffdb C:\WINDOWS\$NtUninstallKB929338$\ntoskrnl.exe
2006-12-19 07:15 2136064 8318ed54797f3e513fd5817a1d4bbd18 C:\WINDOWS\$NtUninstallKB931784$\ntoskrnl.exe
2007-02-28 02:10 2180352 582a8dbaa58c3b1f176eb2817daee77c C:\WINDOWS\Driver Cache\i386\ntoskrnl.exe
2007-02-28 02:08 2136064 1220faf071dea8653ee21de7dcda8bfd C:\WINDOWS\system32\ntoskrnl.exe
2007-02-28 02:10 2180352 582a8dbaa58c3b1f176eb2817daee77c C:\WINDOWS\system32\dllcache\ntoskrnl.exe
2007-06-13 03:23 1033216 97bd6515465659ff8f3b7be375b2ea87 C:\WINDOWS\explorer.exe
2007-06-13 04:26 1033216 7712df0cdde3a5ac89843e61cd5b3658 C:\WINDOWS\$hf_mig$\KB938828\SP2QFE\explorer.exe
2004-08-04 05:00 1032192 a0732187050030ae399b241436565e64 C:\WINDOWS\$NtUninstallKB938828$\explorer.exe
2007-06-13 03:23 1033216 97bd6515465659ff8f3b7be375b2ea87 C:\WINDOWS\system32\dllcache\explorer.exe
2004-08-04 05:00 108032 c6ce6eec82f187615d1002bb3bb50ed4 C:\WINDOWS\system32\services.exe
2004-08-04 05:00 108032 c6ce6eec82f187615d1002bb3bb50ed4 C:\WINDOWS\system32\dllcache\services.exe
2004-08-04 05:00 13312 84885f9b82f4d55c6146ebf6065d75d2 C:\WINDOWS\system32\lsass.exe
2004-08-04 05:00 13312 84885f9b82f4d55c6146ebf6065d75d2 C:\WINDOWS\system32\dllcache\lsass.exe
2004-08-04 05:00 15360 24232996a38c0b0cf151c2140ae29fc8 C:\WINDOWS\system32\ctfmon.exe
2004-08-04 05:00 15360 24232996a38c0b0cf151c2140ae29fc8 C:\WINDOWS\system32\dllcache\ctfmon.exe
2005-06-10 17:17 57856 ad3d9d191aea7b5445fe1d82ffbb4788 C:\WINDOWS\$hf_mig$\KB896423\SP2QFE\spoolsv.exe
2004-08-04 05:00 57856 7435b108b935e42ea92ca94f59c8e717 C:\WINDOWS\$NtUninstallKB896423$\spoolsv.exe
2005-06-10 16:53 57856 da81ec57acd4cdc3d4c51cf3d409af9f C:\WINDOWS\system32\spoolsv.exe
2005-06-10 16:53 57856 da81ec57acd4cdc3d4c51cf3d409af9f C:\WINDOWS\system32\dllcache\spoolsv.exe
.
((((((((((((((((((((((((((((( snapshot@2008-07-30_23.04.18.51 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-10-21 03:02:28 163,328 ----a-w C:\WINDOWS\erdnt\subs\ERDNT.EXE
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 09:24 1694208]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [X]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30 517768]
"UVS10 Preload"="C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe" [2006-03-07 01:52 36864]
"Ulead Photo Express Calendar Checker"="C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe" [2003-09-19 21:23 69632]
"ThrustTSR"="C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe" [2003-04-10 12:44 217088]
"SoundMAXPnP"="C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" [2003-05-29 17:28 790528]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-01-28 20:15 155648]
"PRONoMgr.exe"="C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" [2003-03-11 17:24 86016]
"OpwareSE2"="C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 13:00 49152]
"Launch Ai Booster"="C:\Program Files\ASUS\Ai Booster\OverClk.exe" [2004-11-30 18:10 1978368]
"IAAnotif"="C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-12-17 16:14 135168]
"HPHmon03"="C:\WINDOWS\system32\hphmon03.exe" [2003-01-30 19:55 311296]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2003-01-30 19:55 196608]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19 52840]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [2006-01-02 17:41 45056]
"ASUS Probe"="C:\Program Files\ASUS\Probe\AsusProb.exe" [2002-12-06 17:07 617984]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
WinCinema Manager.lnk - C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe [2007-06-14 22:13:46 303104]
Acrobat Assistant.lnk - C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-10-23 21:37:56 217194]
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-11-13 21:47:29 113664]
InterVideo WinCinema Manager.lnk - C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe [2006-01-15 21:57:54 278528]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [2006-10-15 17:49:35 122880]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explor er]
"NoDesktopCleanupWizard"= 1 (0x1)
"Intellimenus"= 1 (0x1)
"NoAutoTrayNotify"= 1 (0x1)
"NoViewOnDrive"= 0 (0x0)
"NoNetConnectDisconnect"= 1 (0x1)
"NoStrCmpLogical"= 00000000
"ForceClassicControlPanel"= 1 (0x1)
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.VCR2"= ATIVCR2.DLL
"VIDC.DRAW"= DVIDEO.DLL
"VIDC.VCR1"= ATIVCR1.DLL
"VIDC.YV12"= ATIYUV12.DLL
"VIDC.ACDV"= ACDV.dll
"msacm.MPEGacm"= C:\PROGRA~1\COMMON~1\ULEADS~1\MPEG\MPEGacm.acm
"msacm.ulmp3acm"= C:\PROGRA~1\COMMON~1\ULEADS~1\MPEG\ulmp3acm.acm
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"navapsvc"=2 (0x2)
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\Auth orizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
R2 AsusGIO;AsusGIO;C:\Program Files\ASUS\Ai Booster\AsusGIO.sys [2003-11-26 22:15]
.
Contents of the 'Scheduled Tasks' folder
2006-12-18 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Michael.job
- C:\PROGRA~1\NORTON~2\NORTON~3\Navw32.exe [2007-05-23 12:13]
2007-10-23 C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job
- C:\Program Files\Norton SystemWorks\OBC.exe [2005-10-05 23:02]
2008-08-01 C:\WINDOWS\Tasks\Symantec Drmc.job
- C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe [2005-10-03 21:20]
.
**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-31 23:57:52
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Intel\Intel Application Accelerator\IAANTmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMNTOR.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Photodex\ProShowGold\scsiaccess.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\NAVAPSVC.EXE
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
.
**************************************************************************
.
Completion time: 2008-08-01 0:04:51 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-01 07:04:41
ComboFix2.txt 2008-07-31 06:04:30
Pre-Run: 140,691,062,784 bytes free
Post-Run: 139,456,794,624 bytes free
244 --- E O F --- 2008-07-25 04:46:18

----------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:06:37 AM, on 8/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\ASUS\Ai Booster\OverClk.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Michael\Desktop\HiJackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express My Scrapbook 2.0\calcheck.exe
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [Launch Ai Booster] C:\Program Files\ASUS\Ai Booster\OverClk.exe 1
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: WinCinema Manager.lnk = C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 10748 bytes

**Cookiegal** · 01-Aug-2008, 08:30 PM **#14**

Please do an online scan with Kaspersky WebScanner

Kaspersky online scanner uses JAVA tecnology to perform the scan. If you do not have Java then you will need to go to the following link and download the latest version (it's the fifith one down the list :

Java Runtime Environment (JRE) 6 Update 7

Instructions for Kaspersky scan:

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure the following is checked.
- Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply.

Zydecoboy · 05-Aug-2008, 06:00 PM **#15**

Hello... sorry for the late reply, I was out of town the last four days and away from my PC. Results of the online Kaspersky scan below. Thanks for your help.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, August 5, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, August 05, 2008 19:07:44
Records in database: 1057899
--------------------------------------------------------------------------------
Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
Scan statistics:
Files scanned: 121321
Threat name: 3
Infected objects: 19
Suspicious objects: 0
Duration of the scan: 01:36:05

File name / Threat name / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\18C42BA8.tmp Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\469E17C6.exe Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\46A56BBF.ext Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\46CF0D90.exe Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\46CF0D90.ext Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4700035A.exe Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4700035A.ext Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\47342321.exe Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\47384D1D.ext Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\476942E7.exe Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\476C6CE4.ext Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\47A00CAA.exe Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\47A336A6.ext Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4E28057A.exe Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4E352D6C.ext Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4E604F3D.exe Infected: Backdoor.Win32.Hupigon.aokp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4FBA31C0.ext Infected: Backdoor.Win32.Hupigon.aokp 1
C:\QooBox\Quarantine\C\WINDOWS\system32\drivers\bljkst.sys.vir Infected: Backdoor.Win32.PcClient.asu 1
C:\WINDOWS\system32\bljkst.dll Infected: Backdoor.Win32.PcClient.dnh 1
The selected area was scanned.

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