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Please Help:Problem with Windows Automatic Update (New)

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gona56's Avatar
Junior Member with 3 posts.
 
Join Date: Dec 2008
23-Dec-2008, 09:21 AM #1
Please Help:Problem with Windows Automatic Update
2 days ago as I was surfing the internet, some windows opened prompting me to download some updates..I thought it was just a pop ups hence I canceled the process and without paying much attention to what updates these were..
Since then when my Windows Automatic Update appears inactivated ( red) and I receive the message that it's inactivated when I start the computer or want to surf the internet..
when I open the Windows Automatic Update window to activate it, the automatic update window is already selected..And when I click on okay to automatic update..Nothing changes..That is , the Automatic Update remains inactivated ..
I have tried going to the (services.msc) ...But this operation is not allowed on my computer ..However using MS Configuration , I was able to see that everything is activated..
I am Using Windows Xp and the language in my computer is German..
Please assist ..
I have installed the hijack this program below is the log on


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:30:44, on 23.12.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20935)
Boot mode: Normal

Running processes:
C:\WINXP\System32\smss.exe
C:\WINXP\system32\winlogon.exe
C:\WINXP\system32\services.exe
C:\WINXP\system32\lsass.exe
C:\WINXP\system32\svchost.exe
C:\WINXP\System32\svchost.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
C:\WINXP\system32\spoolsv.exe
C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Programme\Bonjour\mDNSResponder.exe
C:\WINXP\SYSTEM32\DNTUS26.EXE
C:\WINXP\SYSTEM32\DWRCS.EXE
C:\Programme\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Programme\Hotspot Shield\bin\openvpnas.exe
C:\Programme\Gemeinsame Dateien\LightScribe\LSSrvc.exe
C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programme\Sandboxie\SbieSvc.exe
C:\WINXP\system32\svchost.exe
C:\WINXP\SYSTEM32\DWRCST.exe
C:\WINXP\system32\wscntfy.exe
C:\WINXP\Explorer.EXE
C:\WINXP\SOUNDMAN.EXE
C:\WINXP\system32\RunDll32.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe
C:\Programme\CEZEO software\LanTalk NET\LanTalk.exe
C:\Programme\Invisible IP Map\InvisibleIP.exe
C:\Programme\Java\jre1.6.0_07\bin\jusched.exe
C:\Programme\iTunes\iTunesHelper.exe
C:\WINXP\system32\ctfmon.exe
C:\Programme\Gemeinsame Dateien\LightScribe\LightScribeControlPanel.exe
C:\Programme\Gemeinsame Dateien\Ahead\Lib\NMBgMonitor.exe
C:\Programme\Veoh Networks\Veoh\VeohClient.exe
C:\Programme\Windows Live\Messenger\MsnMsgr.Exe
C:\Programme\Gemeinsame Dateien\Ahead\Lib\NMIndexStoreSvr.exe
C:\Programme\iPod\bin\iPodService.exe
C:\Programme\Gemeinsame Dateien\Ahead\Lib\NMIndexingService.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\WINXP\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://derstandard.at/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://de.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://de.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton-Symbolleiste anzeigen - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Programme\Gemeinsame Dateien\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Programme\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programme\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Programme\Gemeinsame Dateien\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [LanTalk.NET] C:\Programme\CEZEO software\LanTalk NET\LanTalk.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Programme\Gemeinsame Dateien\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Programme\Gemeinsame Dateien\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programme\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [InvisibleIPMap] "C:\Programme\Invisible IP Map\InvisibleIP.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programme\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [prunnet] "C:\WINXP\system32\prunnet.exe"
O4 - HKLM\..\Run: [DameWare MRC Agent] C:\WINXP\system32\DWRCST.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINXP\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Programme\Gemeinsame Dateien\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programme\Gemeinsame Dateien\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Veoh] "C:\Programme\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programme\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [prunnet] "C:\WINXP\system32\prunnet.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Programme\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINXP\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINXP\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Programme\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O20 - AppInit_DLLs: izwetr.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programme\Gemeinsame Dateien\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour-Dienst (Bonjour Service) - Apple Inc. - C:\Programme\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DameWare NT Utilities 2.6 (DNTUS26) - DameWare Development LLC - C:\WINXP\SYSTEM32\DNTUS26.EXE
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINXP\SYSTEM32\DWRCS.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programme\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Programme\Hotspot Shield\bin\openvpnas.exe
O23 - Service: iPod-Dienst (iPod Service) - Apple Inc. - C:\Programme\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programme\Gemeinsame Dateien\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Programme\Gemeinsame Dateien\Ahead\Lib\NMIndexingService.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Programme\Sandboxie\SbieSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Programme\Gemeinsame Dateien\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9689 bytes
gona56's Avatar
Junior Member with 3 posts.
 
Join Date: Dec 2008
24-Dec-2008, 04:23 AM #2
Ps I forgot to include that when I open firefox, there are some times black pop ups windows appearing
gona56's Avatar
Junior Member with 3 posts.
 
Join Date: Dec 2008
26-Dec-2008, 09:57 AM #3
I have run the combo fix bit..However after running the combo fix.. on my Hijack this such I seem to have O20 - AppInit_DLLs:cwwpai.dll
please assist ..
My Automatic windows update is working..What should i do ??
Reply

Tags
inactivated, problem, windows automatic update, windows xp

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