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07-Jan-2009, 03:43 PM
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| Hi there. I've been working on my dad's computer now for a couple days on and off, and I can't figure out what's wrong with it. The problem I'm getting is that it's running surprisingly slow for a somewhat recently new (relatively speaking) computer. It's a 2.08 ghz Windows XP system with 448 MB of RAM, and yet it runs like it's a x386. It appears to have trouble multi-tasking, like opening two intstances of Firefox, or simply opening any window and then trying to right click on anything. It takes about a minute for the right-click menu to come up. Unfortunately, my dad isn't the most computer savvy guy so he's no real help. The computer used to have McAffee AV which I've replaced with Avast. McAffee showed the system as perfectly clear, while Avast brings up 108 instances of malware, most of which appear unable to be moved by Avast, including one called freeze_388.exe. Here's my HJT log. Any help? Thanks. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:37:56 PM, on 1/7/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16762) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Softex\OmniPass\Omniserv.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\Softex\OmniPass\OPXPApp.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\Explorer.EXE C:\HP\KBD\KBD.EXE C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\WINDOWS\system32\LVCOMSX.EXE C:\Program Files\Logitech\Video\LogiTray.exe C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\Program Files\StorageSync\StrgSync.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe C:\Program Files\Logitech\Video\FxSvr2.exe C:\Program Files\TomTom HOME 2\HOMERunner.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\WINDOWS\System32\HPZipm12.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.excite.com/ R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file) R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file) R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file) O2 - BHO: (no name) - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - (no file) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file) O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [nvzpgsf] C:\WINDOWS\ O4 - HKLM\..\Run: [uFEP3ql] netcrap.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [StrgSync.exe] C:\Program Files\StorageSync\StrgSync.exe -w O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [foxFRkJtS] ippsprx2.exe O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing) O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.ivillage.com/save/makeover.cab O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} - http://download.weatherbug.com/minib...ansporter.cab? O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1166339053156 O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/...ler/dwnldr.cab O16 - DPF: {CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_03) - O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.cab O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/crack.cab O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...86/mcfscan.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing) O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: STOPzilla Local Service - Unknown owner - C:\Program Files\STOPzilla!\szntsvc.exe (file missing) O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O24 - Desktop Component 0: (no name) - C:\Documents and Settings\Owner\My Documents\My Pictures\Kodak Pictures\2005-08-16\100_1335.JPG -- End of file - 12220 bytes |
| Tags |
| freeze, malware, slow |

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