[sum001]

Well my friend has a laptop and she randomly started having problems with it one day. I took a look at it and this is what happens:

i press power, it boots up to when it finishes loading 'windows' and then starts some system recovery thing and just goes to the blue screen. o.o
i tried to boot it up in safe mode, didn't work, does the same thing.
i tried to boot it from all the different options there were (debugging, safe mode with network etc etc) and still it goes to blue screen. she doesn't mind reformatting but really needs her files on the HDD.
im pretty sure its some random virus thing but how do u remove it w/o being able to boot into ur actual account ? O.O

specs abt laptop:
Windows Vista OS
Intel Integrated Graphics Media Accelerator X3100
250GB3 configured with a single 5400 RPM SATA hard drive
2008

APPRECIATE THE HELP !