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The toecap's Avatar
The toecap The toecap is offline
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Join Date: Jan 2009
21-Jan-2009, 03:58 AM #1
desktop flashing icons
Hi All,
Im new here and in desperation. My dell 4800 starts up but the desktop icons keep disappering and re apearing every 5 seconds. Im running xp. I've tried to use the virus scanner which is free with virgin media but this hasn't done anything. The desktop photo stays there but everything else flashes on and off even the tsk bar goes on and off.
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,951 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
21-Jan-2009, 05:21 AM #2
Download ComboFix from Here to your Desktop.

**Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
--------------------------------------------------------------------
1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results"
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again after combofix has finished
--------------------------------------------------------------------
2. Close any open browsers and any other programs you might have running
Double click on combofix.exe & follow the prompts.
If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
Please select yes & let it download the files it needs to do this
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns
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Derek Microsoft MVP/Windows - Security | Thespykiller | How to protect yourself and other Security Advice
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The toecap's Avatar
The toecap The toecap is offline
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Join Date: Jan 2009
04-Feb-2009, 03:43 AM #3
I haven't done this yet. But i am having trouble accessing anything
The toecap's Avatar
The toecap The toecap is offline
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Join Date: Jan 2009
04-Feb-2009, 04:12 AM #4
Thanks for the help thus far. I cant open internet explorer to downlaod anything. It is in the open and close mode also. I did open and switch off all the anti virus stuff.
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,951 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
04-Feb-2009, 06:45 AM #5
in that case, you need to take it to a shop & get it fixed
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