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Solved: HTML/Infected.WebPage.Gen

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dennismc's Avatar
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Join Date: Jun 2009
Experience: Intermediate
18-Jun-2009, 06:41 PM #1
HTML/Infected.WebPage.Gen
i accidentally downloaded and opened a program because i thought it was gona let me view this certain type of media, anyways, it put some malware on my computer and ive used antivir to try and get it off but it hasnt detected it, well it keeps coming up from my temp files from internet explorer, i know that the temp files arent the source of the problem because i keep deleting them and they come back, spysweeper might have fixed some of the problems i dont know, i used registry mechanic to try and fix the problem but no luck because it fixed the problems it had seen, which didnt fix the malware. I have hijack this, but i recently like a month ago had reformatted my hard drive, i have enough firewalls and antivirus software but i let this little bugger past and i cant get rid of it. I have had experience dealing with malware before but i looked at my hijack this checklist and i am not familiar enough with some of the programs to start checking stuff off with being certain it is what it is, I just need some help getting rid of this malware and possibly ending all the little ad crap that keeps dropping into my computer from internet explorers little holes. I would greatly appreciate the help thanks
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dennismc's Avatar
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Junior Member with 7 posts.
  
Join Date: Jun 2009
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19-Jun-2009, 01:57 PM #2
please help
dennismc's Avatar
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Junior Member with 7 posts.
  
Join Date: Jun 2009
Experience: Intermediate
19-Jun-2009, 11:20 PM #3
HTML/Infected.WebPage.Gen
ok.. i need help getting this bugger off my comp.. what do i do?
cybertech's Avatar
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Malware Removal Specialist with 69,217 posts.
  
Join Date: Apr 2002
Location: Washington State
21-Jun-2009, 04:59 PM #4
Hi, Welcome to TSG!!

Have you tried using system restore back to before you downloaded the infected program?


Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
dennismc's Avatar
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Join Date: Jun 2009
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21-Jun-2009, 07:48 PM #5
there you go (: ...i think it let another malware virus into my computer as well
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:46:39 PM, on 6/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\WebrootSecurity\SSU.EXE
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RegistryMechanic] "C:\Program Files\Registry Mechanic\RegMech.exe" /H
O4 - HKCU\..\Run: [Cognac] C:\DOCUME~1\Matthew\LOCALS~1\Temp\c.exe
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 6141 bytes
cybertech's Avatar
Computer Specs
Malware Removal Specialist with 69,217 posts.
  
Join Date: Apr 2002
Location: Washington State
22-Jun-2009, 02:59 PM #6
Run HJT again and put a check in the following:

O4 - HKCU\..\Run: [Cognac] C:\DOCUME~1\Matthew\LOCALS~1\Temp\c.exe

Close all applications and browser windows before you click "fix checked".



Download ATF Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.

Click Exit on the Main menu to close the program.




Download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
dennismc's Avatar
Computer Specs
Junior Member with 7 posts.
  
Join Date: Jun 2009
Experience: Intermediate
22-Jun-2009, 11:51 PM #7
Malwarebytes' Anti-Malware 1.38
Database version: 2323
Windows 5.1.2600 Service Pack 3

6/22/2009 7:47:55 PM
mbam-log-2009-06-22 (19-47-49).txt

Scan type: Quick Scan
Objects scanned: 82791
Time elapsed: 4 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{56acb669-4139-5611-cbba-f5acb0f4db09} (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500b ca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\Tasks\{783AF354-B514-42d6-970E-3E8BF0A5279C}.job (Trojan.Downloader) -> No action taken.
cybertech's Avatar
Computer Specs
Malware Removal Specialist with 69,217 posts.
  
Join Date: Apr 2002
Location: Washington State
24-Jun-2009, 12:11 PM #8
Please post your hijackthis log again and let me know if you are still having problems.
dennismc's Avatar
Computer Specs
Junior Member with 7 posts.
  
Join Date: Jun 2009
Experience: Intermediate
24-Jun-2009, 04:57 PM #9
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:56:00 PM, on 6/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\WebrootSecurity\SSU.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [RegistryMechanic] "C:\Program Files\Registry Mechanic\RegMech.exe" /H
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 5938 bytes




looks like im good for now.. thanks.. and i will be sure to let you know if anything else comes up.. thank you (:
cybertech's Avatar
Computer Specs
Malware Removal Specialist with 69,217 posts.
  
Join Date: Apr 2002
Location: Washington State
24-Jun-2009, 07:32 PM #10
Crawler Toolbar is questionable.
http://vil.mcafeesecurity.com/vil/content/v_137764.htm

You might consider removing that via add/remove programs.



You're welcome!
dennismc's Avatar
Computer Specs
Junior Member with 7 posts.
  
Join Date: Jun 2009
Experience: Intermediate
24-Jun-2009, 07:51 PM #11
thanks (:
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