[dplasmus]

Ok I removed all malware from my computer, then I ran a CHKDSK just in case and now I still get the blue screen when I shutdown saying it was caused by rdbss.sys and it gave me these numbers "STOP: 0x000000D4 (0xAA562038,0x00000002,0x00000001,0x804DBC9A)
Does anyne know how to fix this?

[Cookiegal]

Can you post your chkdsk log please?

To view results log:

Go to Start - Run and type in eventvwr.msc, and hit enter.
When Event Viewer opens, click on "Application", then scroll
down to "Winlogon" and double-click on it to open it up. This is the log
created after running chkdsk. Click on the icon that looks like two pieces of paper to copy it and then paste it here please.

[dplasmus]

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 02/07/2009
Time: 1:28:57 AM
User: N/A
Computer: TIMMPHLABTOP
Description:
Checking file system on C:
The type of the file system is NTFS.

One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

55649159 KB total disk space.
24713996 KB in 109935 files.
37128 KB in 9342 indexes.
0 KB in bad sectors.
265407 KB in use by the system.
65536 KB occupied by the log file.
30632628 KB available on disk.

4096 bytes in each allocation unit.
13912289 total allocation units on disk.
7658157 allocation units available on disk.

Internal Info:
20 df 02 00 f8 d1 01 00 e8 70 02 00 00 00 00 00 ........p......
01 03 00 00 03 00 00 00 83 01 00 00 00 00 00 00 ................
de 6e fa 30 00 00 00 00 62 80 e5 a5 00 00 00 00 .n.0....b.......
3c c6 40 35 00 00 00 00 00 5b f2 00 1b 00 00 00 <.@5.....[......
a2 85 f5 15 04 00 00 00 82 35 39 3a 20 00 00 00 .........59: ...
99 9e 36 00 00 00 00 00 90 38 07 00 6f ad 01 00 ..6......8..o...
00 00 00 00 00 30 6c e4 05 00 00 00 7e 24 00 00 .....0l.....~$..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[Cookiegal]

I don't see anything too serious there.

Go to Start – Run - type msconfig – click OK and click on the startup tab. Uncheck everything there except for your anti-virus program (which is ccApp). Then reboot and let me know if the problem persists please.

[dplasmus]

sorry it took so long to reply, I was on vacation for a while
anyway I can't run msconfig and my taskbar disappeared then I tried ctrl+alt+delete btu I got an error message saying that the application failed to initialize properly (0xc0000017) what should I do now?

[Cookiegal]

Can you post any new errors in the Event Viewer from the last two days please for both Applications and System?

[dplasmus]

thanks for everything but It's like five years old so I bought a new laptop

[Cookiegal]

OK, you're welcome and thanks for letting me know.