[kasmsod]

It's been a while since I've had to post to the forum here, but I am in dire need of assistance. My computer has been running fine for a couple of years now, but this summer, it started going bonkers. Whenever I perform a search in google, yahoo (any search engine really) if I click on any result, it opens a new window from "yourfindhome.com." The trouble only started here. I tried to run Spybot search & destroy but it gave me the error reporting dialog box. I tried the same with Super antispyware with the same result. I can't run any removal program except Ad-aware, which keeps finding Trojan Backdoor Agent and Trojan SpyBanker even after I have removed them.

I am running a Dell Dimension DE051 with a 2.66 GHz processor (Celeron). 512 of RAM with Windows XP Home SP3.

My friend's sister was over and downloaded PC-Cillin from Trend Micro at the beginning of the summer as well. Ordinarily, I like Trend Micro, but it seems that it is not helping at all. It starts up and freezes. I have to do the old task manager thing.

Now, I ran a report from HiJackthis, and I have that available. I know this is going to be a long fix, so let me know when I need to post it. I'd like to explore all avenues (without wiping my hard drive). Thanks a lot!

[kasmsod]

OK, I guess that this is a fairly new problem. Below is a copy of my HJT log from yesterday. Any help is appreciated!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:22:57 AM, on 9/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\Program Files\AT&T\Internet Security Wizard\ISW.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATTToolbar\FDServer.exe
C:\Documents and Settings\Gorman\Desktop\Cleaning Tools\HiJackThis_v2.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\msiexec.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=userinit.exe,,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [ISW.exe] "C:\Program Files\AT&T\Internet Security Wizard\ISW.exe" /AUTORUN
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Intel Audio Studio V2.0] C:\WINDOWS\fmideploy.exe
O4 - HKCU\..\Run: [ATT-SST] C:\Program Files\ATT-SST\McciBrowser.exe -AppKey=ATT-SST -URL=file://C:\Program Files\ATT-SST\OCB\41500bd3-91c3-4bfd-a1a6-4cd7eaa78267\Start.htm?VendorID=ATT-SST,isHidden=false,ConnectivityRequired=true,flowId=HOMEPAGE,FlowParams=
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v47...amesLoader.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46.../bejeweled.cab
O16 - DPF: {61900274-3323-4446-BDCD-91548D32AF1B} (SpiderSolitaire Control) - http://www.worldwinner.com/games/v56...rsolitaire.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinner.com/games/v41...l/freecell.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v46/sol/sol.cab
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinner.com/games/v47...familyfeud.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

[cybertech]

Please update your version of HJT.
Click here to download HJTInstall.exe

• Save HJTInstall.exe to your desktop.
• Doubleclick on the HJTInstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 16.
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u16-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version. (Vista users, right click on the jre-6u16windows-i586-p.exe and select "Run as an Administrator.")

Download ATF Cleaner by Atribune.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

Click Exit on the Main menu to close the program.




Download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

[kasmsod]

Alright. I updated HJT and Java.
I downloaded and ran ATF Cleaner.
I also downloaded MBAM. However, I cannot run the program. It will not open. It is saved to my desktop, but every time I try to open it, it does not open. There is no error message, and when I take a look at the task manager, it doesn't even show up as an active process. Anything else I can try?

Thanks for you help so far...

[cybertech]

Disable SUPERAntiSpyware and Ad-Aware. Close all programs and browser windows and see if it will run.