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Computer shuts down when scanning with AVG (In Progress)

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muppy03's Avatar
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03-Oct-2009, 04:42 AM #16
How is the computer running? any problems or issues?

Please post an update.
RayW914's Avatar
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03-Oct-2009, 03:22 PM #17
The computer seems to be running pretty well. The only thing is that it gets pretty loud sometimes and makes ticking noises. I don't know of it's the fan or the hard drive.
muppy03's Avatar
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03-Oct-2009, 08:49 PM #18
Quote:
The computer seems to be running pretty well. The only thing is that it gets pretty loud sometimes and makes ticking noises. I don't know of it's the fan or the hard drive.
Have you checked, the fan for dust? I actually cleaned mine yesterday for the same problem, which improved the noise issue.

If you are not having any further problems, I would suggest you proceed as follows.


Remove Combofix
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK ( please note the space between Combofix and the /, it is needed)
The above procedure will reset your System Restore and clear out the backups and quarantines created during the course of this fix.


Now that the infection is gone lets try to keep it that way by following the below recommendations.

Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialise and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.

Here are some free programs I recommend that could help you improve your computer's security.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Read some information here how to prevent Malware.


Please reply if you have any problems or questions

Happy Safe Surfing
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RayW914's Avatar
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03-Oct-2009, 09:24 PM #19
Hey Muppy, there's just one thing I'm not clear about. For the ESET scanner, the directions said not to Remove Found Threats. Does this mean that the found threat is still on my computer?


Thanks
muppy03's Avatar
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03-Oct-2009, 09:28 PM #20
Quote:
there's just one thing I'm not clear about. For the ESET scanner, the directions said not to Remove Found Threats. Does this mean that the found threat is still on my computer?
What ESET found, was in Combofix quarantine. When you remove Combofix, as described in my last post, it will clear that threat away. So no, it will be gone.
RayW914's Avatar
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Junior Member with 13 posts.
 
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03-Oct-2009, 09:31 PM #21
Okay I see. Thank you for all your help this past week!
muppy03's Avatar
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03-Oct-2009, 09:38 PM #22
Glad I was able to help
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