[Cookiegal]

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish, so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to restart. (See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

[Scottyman61]

This is the second time I've run it but it didn't find anything either time. The first one is with AVAST on and that's why the log shows the registry keys. I uninstalled AVAST temporarily due to testing.

----------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.41
Database version: 3027
Windows 5.1.2600 Service Pack 2

10/24/2009 2:52:01 PM
mbam-log-2009-10-24 (14-52-01).txt

Scan type: Quick Scan
Objects scanned: 103735
Time elapsed: 1 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

----------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.41
Database version: 2944
Windows 5.1.2600 Service Pack 2

10/11/2009 10:36:00 PM
mbam-log-2009-10-11 (22-36-00).txt

Scan type: Quick Scan
Objects scanned: 93888
Time elapsed: 1 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Cookiegal]

Let's check for a rootkit.

Download GMER from: http://gmer.net/index.php

Save it on your desktop and unzip it.

Double click the gmer.exe to run it and select the rootkit tab and press scan. When the scan is done, click Copy. This will copy the report to the clipboard. Paste it into Notepad and save it and also paste the log report back here please.

[Scottyman61]

GMER 1.0.15.15163 - http://www.gmer.net
Rootkit scan 2009-10-24 17:35:28
Windows 5.1.2600 Service Pack 2
Running: lokp2w9f.exe; Driver: C:\DOCUME~1\Scott\LOCALS~1\Temp\pwdyypod.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xAE4550B0]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!??2@YAPAXI@Z 77C29CC5 5 Bytes JMP 0A90D480 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!??3@YAXPAX@Z 77C29CDD 5 Bytes JMP 0A90D2D0 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!?set_new_handler@@YAP6AXXZP6AXXZ@Z 77C29D9F 5 Bytes JMP 0A90D500 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_aligned_offset_malloc 77C29DAF 5 Bytes JMP 0A90D3E0 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_aligned_free 77C29E33 5 Bytes JMP 0A90D2D0 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_aligned_malloc 77C29E52 5 Bytes JMP 0A90D3C0 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_aligned_offset_realloc 77C29E6E 5 Bytes JMP 0A90D420 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_aligned_realloc 77C29FC6 5 Bytes JMP 0A90D400 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_expand 77C29FE5 5 Bytes JMP 0A90D3A0 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_heapadd 77C2BC9F 5 Bytes JMP 0A90D550 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_heapchk 77C2BCB3 5 Bytes JMP 0A90D560 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_heapset + 1 77C2BD83 4 Bytes JMP 0A90D581 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_heapmin 77C2BD8C 5 Bytes JMP 0A90D650 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_heapused 77C2BE3A 5 Bytes JMP 0A90D620 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_heapwalk 77C2BE4D 5 Bytes JMP 0A90D590 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!_msize 77C2BF6C 5 Bytes JMP 0A90D2E0 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!calloc 77C2C0C3 5 Bytes JMP 0A90D270 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!free 77C2C21B 5 Bytes JMP 0A90D2D0 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!malloc 77C2C407 5 Bytes JMP 0A90D230 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)
.text C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe[1968] msvcrt.dll!realloc 77C2C437 5 Bytes JMP 0A90D2B0 C:\Program Files\Adobe\Adobe Version Cue CS2\bin\SHSMP.DLL (Memory Management Library for Win32/MicroQuill Software Publishing, Inc.)

---- EOF - GMER 1.0.15 ----

[Cookiegal]

Please do an online scan with Kaspersky WebScanner

Kaspersky online scanner uses JAVA tecnology to perform the scan. If you do not have Java then you will need to go to the following link and download the latest version:

JRE 6 Update 16

Instructions for Kaspersky scan:

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure the following is checked.
   • Spyware, Adware, Dialers, and other potentially dangerous programs
     Archives
     Mail databases
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply.

[Scottyman61]

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, October 26, 2009
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, October 26, 2009 22:06:15
Records in database: 3086603
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
Y:\
Z:\

Scan statistics:
Objects scanned: 225539
Threats found: 2
Infected objects found: 2
Suspicious objects found: 0
Scan duration: 03:02:57


File name / Threat / Threats count
D:\System Backup\Downloads\Crossloop\crossloopsetup.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.h 1
D:\System Backup\Downloads\Crossloop\crossloopsetup.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1

Selected area has been scanned.

[Scottyman61]

It actually ended up scanning all my computers shared folders because they're networked together and didn't find anything except for that crossloop thing.

[Cookiegal]

So you have used Crossloops for remoting into the computer intentionally?

[Scottyman61]

I never even set up crossloop on the computer I'm having this problem with. I use it on a totally different computer to help with my kids homework. That D drive is only a backup for downloads and that is where I stored the install file.

Are you saying that Crossloop is somehow running on this computer without my knowledge?

[Cookiegal]

No, it's only in that backup folder so it would be the installation files you downloaded.

Please post a new HijackThis log.

[Scottyman61]

I hope I'm doing this the correct way. I just use the default settings and "system scan and save log". Is there another setting I have to configure?

--------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:00:06 PM, on 10/27/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Portrait Displays\Plugins\AM\dtsslsrv.exe
C:\Program Files\CodeMeter\Runtime\bin\CodeMeter.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\InstallShield Installation Information\{3A94E148-9C8B-4FE9-99DD-93072F99BE20}\AMBSPISyncService.exe
C:\DOCUME~1\Scott\LOCALS~1\Temp\Sound_Blaster_X-Fi_MB_Cleanup.0001
C:\Program Files\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\XMBLicensing.exe
C:\Program Files\AGEIA Technologies\TrayIcon.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Portrait Displays\Pivot Software\floater.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Portrait Displays\HP Display Assistant\DTHtml.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\Program Files\CodeMeter\Runtime\bin\CodeMeterCC.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [CTSyncService] "C:\Program Files\InstallShield Installation Information\{3A94E148-9C8B-4FE9-99DD-93072F99BE20}\AMBSPISyncService.exe" /StartRunKey
O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=110509 serial=WO12WRX-0000056-TXW lang=EN
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [DT HWP] C:\Program Files\Common Files\Portrait Displays\Shared\DT_startup.exe -HWP
O4 - HKLM\..\Run: [AGEIA PhysX SysTray] C:\Program Files\AGEIA Technologies\TrayIcon.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: CodeMeter Control Center.lnk = C:\Program Files\CodeMeter\Runtime\bin\CodeMeterCC.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{A6AB6481-F036-4C4A-B211-B0DBF999DE87}: NameServer = 68.87.85.98,68.87.69.146
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Asset Management Daemon - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Plugins\AM\dtsslsrv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: CodeMeter Runtime Server (CodeMeter.exe) - WIBU-SYSTEMS AG - C:\Program Files\CodeMeter\Runtime\bin\CodeMeter.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Portrait Displays SDK Service (PdiService) - Portrait Displays, Inc. - C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe
O23 - Service: Sound Blaster X-Fi MB Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\XMBLicensing.exe

--
End of file - 8945 bytes

[Cookiegal]

Click here to download ATF Cleaner by Atribune and save it to your desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.
  • If you use Firefox:
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera:
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
• Click Exit on the Main menu to close the program.

Reboot and post a new HijackThis log please. The way you did it last time was the correct way.

[Scottyman61]

It didn't clear my history or passwords in Firefox even though I checked it in the screen.

-------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:09:45 PM, on 10/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Portrait Displays\Plugins\AM\dtsslsrv.exe
C:\WINDOWS\system32\ati2sgag.exe
C:\Program Files\CodeMeter\Runtime\bin\CodeMeter.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\InstallShield Installation Information\{3A94E148-9C8B-4FE9-99DD-93072F99BE20}\AMBSPISyncService.exe
C:\Program Files\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe
C:\Program Files\AGEIA Technologies\TrayIcon.exe
C:\Program Files\Portrait Displays\HP Display Assistant\DTHtml.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\DOCUME~1\Scott\LOCALS~1\Temp\Sound_Blaster_X-Fi_MB_Cleanup.0001
C:\Program Files\Portrait Displays\Pivot Software\floater.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\Program Files\CodeMeter\Runtime\bin\CodeMeterCC.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [CTSyncService] "C:\Program Files\InstallShield Installation Information\{3A94E148-9C8B-4FE9-99DD-93072F99BE20}\AMBSPISyncService.exe" /StartRunKey
O4 - HKLM\..\Run: [WordPerfect Office 1215] C:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=110509 serial=WO12WRX-0000056-TXW lang=EN
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [DT HWP] C:\Program Files\Common Files\Portrait Displays\Shared\DT_startup.exe -HWP
O4 - HKLM\..\Run: [AGEIA PhysX SysTray] C:\Program Files\AGEIA Technologies\TrayIcon.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: CodeMeter Control Center.lnk = C:\Program Files\CodeMeter\Runtime\bin\CodeMeterCC.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{A6AB6481-F036-4C4A-B211-B0DBF999DE87}: NameServer = 68.87.85.98,68.87.69.146
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Asset Management Daemon - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Plugins\AM\dtsslsrv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: CodeMeter Runtime Server (CodeMeter.exe) - WIBU-SYSTEMS AG - C:\Program Files\CodeMeter\Runtime\bin\CodeMeter.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Portrait Displays SDK Service (PdiService) - Portrait Displays, Inc. - C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe
O23 - Service: Sound Blaster X-Fi MB Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\XMBLicensing.exe

--
End of file - 8933 bytes

[Cookiegal]

Do you know why this is running from a Temporary folder?

C:\DOCUME~1\Scott\LOCALS~1\Temp\Sound_Blaster_X-Fi_MB_Cleanup.0001

[Scottyman61]

Not a clue. Do you know what that is?
The XFI software came with the Rampage Extreme motherboard and installs into it's own directory.

Something bad happened today. My nice expensive brand new HD4890 video card went South and I'm sending it back to ASUS for repair so my computer will be down for awhile. I'm going to see if I can get a cheap PCI card for troubleshooting but I may be SOL for at least 10 days, maybe more.