[helppp87]

I downloaded an .exe file and when I ran it, my screen went blank and my computer restarted. After restarting the only thing that shows is the wallpaper and nothing else loads on to the screen.

I started it in Safe Mode with Networking. Opened Internet Explorer to run online virus scan since my Norton Antivirus expired recently. So while computer was being scanned, the window closed itself and after trying a few other online scans (HouseCall, BitDefender) the icon of the Internet Explorer changed to the icon of the .exe file on the Desktop and it does not allow me to open the Internet anymore. A window pops up saying it has been relocated and I dont have access or something.

Then I restarted again and in Safe Mode I opened Mozilla Firefox and saved HijackThis on the desktop. I let it scan and something was saved on the desktop named HijackThis but same thing happened like the Internet Explorer. The icon changed and it wont open so I cannot copy paste the log. I am hesitant to simply do a system restore because I dont know when was the last time it restored it, is there a way to check?

Please let me know what to do. Thank you.

[sjpritch25]

Welcome to TSG

What OS are you running? XP or Vista?

[helppp87]

Its XP.

[sjpritch25]

this should run in Safe mode just fine.

Download Combofix from this webpage: http://www.bleepingcomputer.com/comb...o-use-combofix

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

[helppp87]

ComboFix 09-11-08.03 - Kevin 11/09/2009 13:12.1.1 - NTFSx86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.512.367 [GMT -5:00]
Running from: c:\documents and settings\Kevin\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Personal Firewall *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

-- Previous Run --

Infected copy of c:\windows\system32\eventlog.dll was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\eventlog.dll

--------

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}


((((((((((((((((((((((((( Files Created from 2009-10-09 to 2009-11-09 )))))))))))))))))))))))))))))))
.

2009-11-06 04:51 . 2009-11-06 04:51 -------- d-----w- c:\program files\Trend Micro
2009-11-05 23:34 . 2009-11-05 23:41 -------- d-----w- c:\windows\BDOSCAN8
2009-11-05 22:54 . 2009-11-09 17:17 0 ----a-r- c:\windows\win32k.sys
2009-11-05 22:17 . 2009-07-07 19:48 25392 ----a-w- c:\windows\system32\drivers\pnarp.sys
2009-11-05 22:17 . 2009-07-07 19:48 26672 ----a-w- c:\windows\system32\drivers\purendis.sys
2009-11-05 22:17 . 2009-11-05 22:17 -------- d-----w- c:\program files\Common Files\Pure Networks Shared

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-05 22:42 . 2006-11-10 00:30 39928 ----a-w- c:\documents and settings\Kevin\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-05 22:18 . 2009-06-15 23:06 8892928 ----a-w- c:\documents and settings\All Users.WINDOWS\Application Data\atscie.msi
2009-10-11 22:07 . 2006-11-13 14:46 -------- d-----w- c:\documents and settings\Kevin\Application Data\AdobeUM
2009-10-11 21:57 . 2006-10-24 20:59 -------- d-----w- c:\program files\Common Files\Adobe
2009-10-06 11:49 . 2009-10-06 11:49 -------- d-----w- c:\documents and settings\Kevin\Application Data\Windows Search
2009-09-29 07:17 . 2009-09-27 19:16 -------- d-----w- c:\program files\Windows Desktop Search
2009-09-27 19:52 . 2009-09-27 19:22 -------- d-----w- c:\program files\Microsoft Silverlight
2009-09-27 19:38 . 2009-09-27 19:38 -------- d-----w- c:\program files\Common Files\Windows Live
2009-09-27 19:19 . 2009-09-27 19:19 -------- d-----w- c:\program files\Microsoft
2009-09-27 19:18 . 2009-09-27 19:18 -------- d-----w- c:\documents and settings\Kevin\Application Data\Windows Desktop Search
2009-09-11 14:18 . 2006-02-28 12:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2006-02-28 12:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 17:35 . 2009-09-04 17:35 152576 ----a-w- c:\documents and settings\Kevin\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-08-29 08:08 . 2006-02-28 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 19:20 . 2006-12-27 20:26 1744 ----a-w- c:\windows\system32\d3d9caps.dat
2009-08-26 08:00 . 2006-02-28 12:00 247326 ----a-w- c:\windows\system32\strmdll.dll
2008-04-07 06:59 . 2008-04-27 19:37 67696 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2008-04-07 06:59 . 2008-04-27 19:37 54376 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2008-04-07 06:59 . 2008-04-27 19:37 34952 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
2008-04-07 06:59 . 2008-04-27 19:37 46720 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
2008-04-07 06:59 . 2008-04-27 19:37 172144 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]
"WeatherEye"="c:\program files\TheWeatherNetwork\WeatherEye\WeatherEye.exe" [2009-01-16 4519832]
"Update Manager"="c:\program files\Rogers\Update Manager\UpdateManager.exe" [2007-10-12 136504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Athan"="c:\program files\Athan\Athan.exe" [2009-05-01 1105920]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
"TomcatStartup"="c:\program files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe" [2003-04-01 155648]
"StatusClient"="c:\program files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" [2002-12-16 36864]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2007-06-13 528384]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-11 53096]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"Acrobat Assistant 7.0"="c:\program files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2008-04-23 483328]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2009-07-07 647216]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2009-07-08 472112]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]

c:\documents and settings\All Users.WINDOWS\Start Menu\Programs\Startup\
Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe [2008-11-2 25214]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2006-11-9 811008]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\Shell ExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\Auth orizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Hewlett-Packard\\Toolbox2.0\\Javasoft\\JRE\\1.3.1\\bin\\javaw.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe"= c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe:LocalSubNet,0.0.0.0/255.255.255.255:Enabled:Pure Networks Platform Service

R3 DLKRTS;D-Link DFE-538TX 10/100 Adapter;c:\windows\system32\drivers\DLKRTS.SYS [10/17/2001 7:59 PM 25434]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\eengine\EraserUtilRebootDrv.sys [6/6/2009 11:32 AM 101936]
S3 s816bus;Sony Ericsson Device 816 driver (WDM);c:\windows\system32\drivers\s816bus.sys [5/27/2008 3:27 PM 81832]
S3 s816mdfl;Sony Ericsson Device 816 USB WMC Modem Filter;c:\windows\system32\drivers\s816mdfl.sys [6/9/2008 10:53 PM 13864]
S3 s816mdm;Sony Ericsson Device 816 USB WMC Modem Driver;c:\windows\system32\drivers\s816mdm.sys [6/9/2008 10:53 PM 107304]
S3 s816mgmt;Sony Ericsson Device 816 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s816mgmt.sys [8/6/2008 7:03 PM 99112]
S3 s816nd5;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (NDIS);c:\windows\system32\drivers\s816nd5.sys [8/23/2008 2:15 PM 21928]
S3 s816obex;Sony Ericsson Device 816 USB WMC OBEX Interface;c:\windows\system32\drivers\s816obex.sys [7/21/2008 10:27 PM 97320]
S3 s816unic;Sony Ericsson Device 816 USB Ethernet Emulation SEMCMR7 (WDM);c:\windows\system32\drivers\s816unic.sys [8/6/2008 11:02 PM 97704]
S3 ZD1211BU(Wireless);Wireless IEEE 802.11 b+g Wireless LAN Driver (USB)(Wireless);c:\windows\system32\drivers\ZD1211BU.sys [5/25/2008 1:10 AM 477696]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - GTNDIS5
*NewlyCreated* - MBR
*Deregistered* - mbr
.
Contents of the 'Scheduled Tasks' folder

2009-10-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2009-10-31 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - Kevin.job
- c:\progra~1\Yahoo!\NAV\Navw32.exe [2006-04-14 17:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/
uSearchMigratedDefaultURL = hxxp://ca.search.yahoo.com/search?ei=UTF-8&fr=yie7c&p={searchTerms}
mSearch Bar = hxxp://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://ca.red.clientapps.yahoo.com/customize/rogers/defaults/su/*http://www.yahoo.com
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Kevin\Application Data\Mozilla\Firefox\Profiles\5y6nkz6f.default\
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Adobe Photo Downloader - c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
HKLM-Run-Computer Alarm Clock - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-09 13:33
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(708)
c:\windows\system32\GTGina.dll

- - - - - - - > 'explorer.exe'(2284)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Common Files\Symantec Shared\ccProxy.exe
c:\program files\Common Files\Symantec Shared\SNDSrvc.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Symantec Shared\DJSNETCN.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Yahoo!\NAV\navapsvc.exe
c:\program files\Yahoo!\NAV\IWP\NPFMntor.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\system32\SearchIndexer.exe
c:\program files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
c:\program files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\devldr32.exe
c:\program files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
c:\program files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
.
**************************************************************************
.
Completion time: 2009-11-09 14:11 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-09 19:11

Pre-Run: 46,890,459,136 bytes free
Post-Run: 46,809,534,464 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 1DCA1A0F5EDF8D62CFE65D0BC9DEEA6B

[helppp87]

Hijackthis still isnt creating a log which I can open. The virus has infected it and prevents me from opening the file it creates. Hopefully combofix is good enough for now.

[sjpritch25]

We can fix HIjackthis. Its a permission error.

Please download Malwarebytes' Anti-Malware from Here.



Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:



If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.



===============================================


Please download Inherit by sUBs and save it to your Desktop.

• Drag and drop the File onto Inherit.exe.
• This shall restore permissions to the application.
• You will then receive an Ok message from Inherit.exe.
• Press Ok.

Intead of saving inherit to your desktop save to the same location as HIjackthis. Then just drag Hijackthis.exe into Inherit.exe.

Let me know if you can run Hijackthis.

[helppp87]

Malwarebytes' Anti-Malware 1.41
Database version: 3143
Windows 5.1.2600 Service Pack 3 (Safe Mode)

11/10/2009 7:12:16 PM
mbam-log-2009-11-10 (19-12-16).txt

Scan type: Quick Scan
Objects scanned: 136170
Time elapsed: 9 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\addins\addins (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\win32k.sys (Trojan.Dropper) -> Quarantined and deleted successfully.

[helppp87]

I downloaded Inherit but as soon as it showed up on my desktop it had the same icon as the one that shows up once the hijackthis log file is created. I still dragged hijackthis into the Inherit.exe tho and the ok window did come but still after I double-clicked on hijackthis, the log file that was created was still inaccessible. So it didnt work.

[sjpritch25]

inherit.exe needs to be in this folder
c:\program files\Trend Micro

That is where Hijackthis.exe is located. Drag Hijackthis.exe into Inherit.exe and let me know if it still isn't work. You will need to reboot your computer for the result to take place.

[helppp87]

Ok it worked.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:49 AM, on 11/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/c...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ca.red.clientapps.yahoo.com/c.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (file missing)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Yahoo!\NAV\NavShExt.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Athan] C:\Program Files\Athan\Athan.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WeatherEye] C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn...taller_gmn.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Yahoo!\NPF\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe (file missing)
O23 - Service: LVSrvLauncher - Unknown owner - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Yahoo!\NAV\navapsvc.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Yahoo!\NAV\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Yahoo!\NAV\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

--
End of file - 11104 bytes

[sjpritch25]

the log looks okay

How is everything running?