[Milanjeet]

Pls help me out. I had 9 trojans in my computer which were removed by mc afee. however, still i am getting the ie error report i got the information out of that in which following is the basic information like Code 0xc0000005 flags 0x00000000 module 1 chrome.exe. I am using windows xp pro sp 2

please tell me the required options and ways to fix this problem

[Phantom010]

Please click here to download and install the HijackThis installer.

Run it and select Do a system scan and save a logfile.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything

[Milanjeet]

Hi,

Thanks for that i have done the same thing. Below is the copy of file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:09 AM, on 11/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Airtel\NetXpert\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\All Users\Application Data\Weemi\weemi131.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Weemi\weemi.exe
C:\Program Files\Airtel\NetXpert\bin\sprtcmd.exe
F:\itunes\iTunesHelper.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: PCCBHO.CPCCBHO - {22FC6CE8-7D47-479F-B74A-BFBB04ADB9AF} - C:\Program Files\Winferno\PC Confidential\PCCBHO.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [nxpclient] C:\Program Files\Airtel\NetXpert\bin\sprtcmd.exe /P nxpclient
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "F:\itunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [MozillaManager] "C:\Documents and Settings\Administrator\Application Data\Mozilla\runudp.exe" -sys
O4 - HKCU\..\Run: [mozillapi] rundll32.exe C:\DOCUME~1\ADMINI~1\APPLIC~1\Mozilla\MOZILL~1.DLL,InitSys
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files\Winferno\PC Confidential\PCConfidential.exe (file missing)
O9 - Extra 'Tools' menuitem: PC Confidential - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files\Winferno\PC Confidential\PCConfidential.exe (file missing)
O9 - Extra button: PC Confidential - {925DAB62-F9AC-4221-806A-057BFB1014AA} - C:\Program Files\Winferno\PC Confidential\PCConfidential.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C4DF7A90-A29F-47D2-9B12-6A0DDAB9F06F}: NameServer = 202.56.215.55,202.56.215.41
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O21 - SSODL: SysRun - {D7FFD784-5276-42D1-887B-00267870A4C7} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: SupportSoft Sprocket Service (nxpclient) (sprtsvc_nxpclient) - SupportSoft, Inc. - C:\Program Files\Airtel\NetXpert\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe
O23 - Service: Weemi Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\Weemi\weemi131.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
O24 - Desktop Component 0: (no name) - http://static1.orkut.com/img/b.gif

--
End of file - 10770 bytes

[Phantom010]

Your computer is infected. Please click on the Report button and kindly ask to be moved to the Malware Removal forum.

[Milanjeet]

thanks I have done that

[dvk01]

Please download Malwarebytes' Anti-Malware to your desktop
from HERE or HERE

Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following:

Update Malwarebytes' Anti-Malware. Launch Malwarebytes' Anti-Malware. Then click Finish.

If an update is found, it will download and install the latest version. Press Update to make sure the latest database is loaded.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad.
Please include this log in your next reply.

It might ask you to reboot to finish cleaning. Please do so. ( Press YES on the alert)
If you receive an (Error Loading xxxxxxxxxx .dll) error on reboot please reboot a second time . It is normal for this error to occur once and does not need to be reported unless it continues on every boot

[Milanjeet]

Hi,

Thanks for that i have done the same below is the log file and also i got a error while startting up the malware bytes for the very first time the error code was 702 (0,453)

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 2

11/9/2009 10:17:20 PM
mbam-log-2009-11-09 (22-17-20).txt

Scan type: Quick Scan
Objects scanned: 100070
Time elapsed: 2 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 3
Registry Data Items Infected: 3
Folders Infected: 1
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{49e0 e0f0-5c30-11d4-945d-000000000000} (Spyware-Logger.Unknown) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\SMBooster (Adware.SmartBrowser) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mozillamana ger (Spyware.Passwords) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceOb jectDelayLoad\sysrun (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\taskman (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: diodbdmp.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\SB\Smart-Browser (Adware.SmartBrowser) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\diodbdmp.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\Documents and Settings\Administrator\Application Data\Mozilla\runudp.exe (Spyware.Passwords) -> Delete on reboot.
C:\Program Files\SB\Smart-Browser\installbho.txt (Adware.SmartBrowser) -> Quarantined and deleted successfully.
C:\Program Files\SB\Smart-Browser\lic.txt (Adware.SmartBrowser) -> Quarantined and deleted successfully.
C:\Program Files\SB\Smart-Browser\LicDialog.exe (Adware.SmartBrowser) -> Quarantined and deleted successfully.
C:\Program Files\SB\Smart-Browser\logo.ico (Adware.SmartBrowser) -> Quarantined and deleted successfully.
C:\Program Files\SB\Smart-Browser\thingies.lish.enctext (Adware.SmartBrowser) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Start Menu\Live Sex.lnk (Adware.SmartBrowser) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\secupdat.dat (Backdoor.Bot) -> Delete on reboot.


Hoping for a positive result.

[dvk01]

I am just checking on the error message from MBAM as I haven't seen that one before

while I am waiting on their reply



Download to Desktop: DDS by sUBs from one of these locations:

http://download.bleepingcomputer.com/sUBs/dds.com
http://download.bleepingcomputer.com/sUBs/dds.scr
http://www.forospyware.com/sUBs/dds

double click DDS.scr to run

When complete, DDS.txt will open.

Click Yes for Optional Scan.
Save both reports to your desktop.
DDS.txt
Attach.txt

Attach the contents of both logs back here.

download gmer rootkit detector from http://gmer.net

unzip it & double click the gmer.exe file

It will do a quick scan automatically, when that finishes if it says "rootkit activity detected" then Stop there & press copy & post back the log it makes.
Do NOT allow it to perform a full scan at this time

If there is No warning of rootkit activity then select the rootkit tab & press scan. When it finishes press copy & post back the log it makes